Starquik Complaints & Reviews

Hello

I had done my first ever order using the app and facing horrible experience through it.
When placing the order, the payment page got some error and it failed however the amount got deducted from my bank account.

I contacted support over chat and they asked me to wait 7 days. Now it has been 9 days and still I haven't received the refund.
I contacted support again today and the executive...

The refund has not been done against the canceled order id [protected] which was placed 29th may. Even without prior notice, one more recent grocery order was canceled by Starquik itself [protected] placed on 21st June. For that also refund has not been done. On complaining, either they are producing fake transaction id which has not even taken place or not responding...

Customer name allan saldanha
Customer contact [protected]

I complained to starquik customer services on 5th february that the cashback for the month of january 2020 has not been credited.

The first starquik customer service person said he would call back in 25 minutes. But he never called me.

I called after 3 hours and the next customer service agent mr. Preshit.
Found that 2 orders...

After delivery of the order i found that one of the items sent was not what i had asked for. I had ordered for mutton curry cut meat & chicken curry cut meat got delivered.

The price was not adjusted. So i paid approx 350 rupees more for a product that i have not ordered in the first place.

- deficiency in quality of service leading to this harassment & loss of face in front of invited guests
- wrong...