TCL Complaints & Reviews

Have complained to customer care since monday 30 th oct regarding the above... Am folly up every day and every day i am getting the same reply that today the technician would come.. Then someone calls suddyand asks if the problem is resolved.. No one has come so how can it be restored.. Please look into the matter as it is the only source of entertainment for my 76 year old mom...

Dear sir,
I have purchased tcl 55” led tv through amazon on 20.10.2016.
Invoice no:ka-qsae[protected].
While installation some patch like image was visible in the screen. I shown to technician who installed. But, he told tv on condition it is not visible, it won't give problem.
After six month some black patch like image appeared in the screen in one spot. Slowly it was spreaded and some time crake like...

Hi
I have purchased tcl 43 inch's tv (L43p2us 4k) from amazon order number[protected], after 1 month tv had an display issue raised a complaint 4412101, technician has visited on july 26th and told that their is an issue with the panel and has to be replaced.. Took few pics and videos of the tv and told with in a week it will be replaced... Today it's oct 1st almost 2 months i have got any response i was following up calling...

Hi team,

I have purchased tcl model "
Tcl 139.7 cm (55 inches) l55p1us 4k ultra hd smart led tv (Black)" from amazon order no #[protected].

We have started receiving a light back line on the tv screen want some one to visit and resolve the issue on priority.

Please take immediate action and reach out to me on the below number in case of any further details needed.

Regards,...

I purchased a tcl roku smart tv on 6/2/2017. It was a return item from targets because the one i first bought was damaged and this was the only one left. I do not have cable at my home and i purchased a tv smart stick indoor antenna. It took a while to connect to the tv because the coaxial thingies was in a bad spot. After some time i finally got the antenna on but the coaxial on the tv would not support the antenna. When you screwed it on...

I bought a 49" led tv of tcl from amazon, within 2 months there was spot identified in the led panel, the tcl representative came down and verified it to be a manufacturing defect and suggested for replacement. It has been more than a month, i have been calling at tcl helpline, and every time, the response is different, one says it is not yet dispatched from china, one says it is in transit and even leads at call center are giving false information....

For more than one month, wala pong nangyayari sa complaint ko. They keep on saying that they will deliver the replacement by next week. I've call them last July 5, 2017, and they told me n hang gang Friday daw po ang delivery. But today, July 7, 2017 Friday, ang sabi po by next week daw po ang delivery. I've been calling them for more than a month til now ganon p rin ang sinasabi nila....

We were watching TV when we heard a loud pop. And now our tv has a starburst crack and lines running across. It's only 6 months old and the company is refusing to honor the warranty! They are accusing us of hitting it. This assumption is made by me having to submit pictures of the tv via email. What a scam! Stand behind your product and honor your warranty. A simple google search and you'll see I'm not the first person to be screwed over...

Worst service by TCL. I bought TCL tv in Amazon and I found that there is a product issue in the display. Getting some verticle lines in tv, then I complained in TCL customer care. They said our technical person will come in a week to resolve the problem. It's been 1 month till now nobody come and fix the issue. I keep on calling every day and they are telling he will come today.
This is my complaint number 2051801....

Dear Sir,
I am writing this mail for a very simple job to be done by the TCL company. I have purchased TCL 48 inch TV which was delivered on 3rd of Jan-2017. From 4th morning I am struggling to install the TV from the trained professionals of TCL but there is very worst response from them . I am quite surprised and wonder that how much critical job of installing a TV.
TCL has provided a case ID number 11825 against which the...

Its been almost 1 month and they are delaying it on and on.
I had purchased an led tv 48 inches and received through amazon on[protected]. From that day i had registered with customer care for installation and given reference numbr-1093. Till date i has not received any person to install my tv. Continuously i am doing phones to customer care and they are saying today surely it will install. From last two days i had received a call from...

Sir, i had purchased an led tv 43 inches and received through amazon on[protected]. From that day i had registered with customer care for installation and given reference numbr-1396. Till date i has not received any person to install my tv. Continuously i am doing phones to customer care and they are saying today surely it will install. From last two days i had received a call from gurgaon installation department that we are comming today,...

Dear Sir, I had purchased an Air conditioner TCL make of 1.5 ton and since purchase the company has left INDIA and has no body to be contacted. Somehow Last year during this time after much undo I could trace one of their Customer Care Number from the Net and called them up and registered the complaint of the AC's Compressor. Since then 1.5 years have already passed and everyday I am calling the Customer Care they tell me pl. call...

We had compliant via phone and direct visit in office near Iynavaram before 1 month but still they did not respond to our complaint and our tv problem is also becoming worst.While we compliant directly they asked our details but did not given there complaint no. This is S.Prakash from No 19 valarmathy nagar 3 st kolathur Chennai Ph-[protected].If authorities does not act smart we have to reach consumer coat....

I had bought a TCL induction cooker model no. 2029A in May 2011, it came with a warranty of 1 year and i spent 2700 Rs. for this. For one month it worked fine but after that it stopped working. I registered a complaint to their service department with complaint ID 11G23i002. First they told me to give the induction cooker to their retail agent but when i went to give him the cooker he refused to take it then i contacted the service centre...

Dear Sirs,

I had purchased a TCL AC from Vijay Sales on 30/5/2006, Goregaon (East) and the sale was installd in my clinic at Lokhandwala Complex, Andheri.

The unit was not working and we contacted M/s Synergy Electronics in February 2010. They took the unit for repairs and raised a bill of Rs 3050, which I have paid. The unit was again taken for repairs to Display and PLC in March 2010 and returned to me. Within...

I purchased TCL make Bluetooth Headset model No. BH08. But I am unable to pair it with my mobile as the pairing code I can enter are numeric numbers whereas device has the pairing code containing alphabets.

Need help on it but no customer care centre is available in India....