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Thomson India Complaints & Reviews

R
Ruchish Parikh
from Ahmedabad, Gujarat
Dec 7, 2023
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Very Poor Quality, Pathetic Service & No Support

I have purchased Thomson 4K LED TV on Feb 2022 and suddenly display stopped working on Oct 2023 without any touch.

In 1.5 years 30K seems to wasted on Thomson because of Flipkart showing this product as 4.2 Star and exclusive on Flipkart but its not good in terms of Panel, Motherboard Hardware.

Recently, I have complained on their given customer service number but no complain taken on call so done via Email...
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N
Nayeem7861
from Bengaluru, Karnataka
Nov 27, 2023
Nov 27, 2023
This thread was updated on Nov 27, 2023
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Thomson sent defective washing machine and are not replacing it.

Address: VVC Real Infra Private Limited , Ship-from Address: Madhakondapalli Village ,Denkanikotta Taluk , Hosur , Krishnagiri District , Tamil Nadu - 635114
Website: thomsonhome.in/contact

We booked Thomson semi automatic washing machine from Flipkart on October 14, 2023. They sent washing machine on October 26, 2023, which was leaking water. We complained to Thomson through Flipkart website, but there was no response. I had called more than 100 times over a period of a 15 days, either they don't pick the call or drop the call or give excuse. Then we wrote an email to the customer care and they sent mail with complaint number...
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L
Apr 14, 2023
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Washing Machine

Address: rzf1/108, s4, strret no.2 mahavir enclave-1 new delhi 110045

Dear Team,
I want to bring to your kind notice that I am facing problems with the top load washing machine. The problem in the product is that gear box do not work in wash tub/ spin as told by service executive . The compliant about this was already registered to customer services centre vide Complaint No.-DLU5010323W56484, Complaint Registration Date 01.Mar 2023. It has been more than 01 month, no resolution to problem has been given...
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R
R P Rai
from Powai, Maharashtra
Mar 6, 2023
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Faulty TV delivered by Thomson

Few months back only Bought 9A series Thomson TV which is not functioning well since it was delivered and since last 2 weeks not getting switched on only. It's in warranty. Several time wrote emails and calls to Thomson customer care but no one is listening my issue. Now really feeling helpless and cheated. Kindly help me in resolving my issue....
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R
R P Rai
from Powai, Maharashtra
Mar 6, 2023
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Substandard Faulty TV delivered by Thomson

Few months back only Bought 9A series Thomson TV which is not functioning well since it was delivered and since last 2 weeks not getting switched on only. It's in warranty. Several time wrote emails and calls to Thomson customer care but no one is listening my issue. Somehow last week they sent technician and technician confirmed it's a motherboard issue and it has to be replaced. After that I made so many calls but noone is bothering about...
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A
aks_modi
Sep 25, 2022
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TV screen got spoilt within 8 months of purchase

I put complaint in customer care that my TV scree got black(not working) and from then almost 45 days are gone still not aware when they will going to replace, since this is within the guarantee period....
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J
Jeyakumar Sridharan
from Powai, Maharashtra
Sep 3, 2022
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LED Smart 4K TV

Black patches appeared on the screen. logged complaint. Technician visited and told patches are due to dust. Now, customer care is asking Rs.2950/- as Panel cleaning and transportation charges, for the dust that had appeared due to visible gaps in the tv panel which is in turn a manufacturing defect. The cc themselves told that opening the panel involves risk casing damage to the screen but also suggesting the same at the expense of the consumer(Doc...
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S
Srinivas@557
from Bengaluru, Karnataka
Jun 14, 2022
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Led Tv not working

Website: thomsonindia.com

TV NOT WORKING BEFORE WARRENTY PERIOD COMPLAINT REISED BUT THEY ARE NOT RESOLVED THE PROBLEM JUST TIME PASSING WITH CUSTOMER

FIND INVOICE DETAILS

Tax Invoice
Sold By: Consulting Rooms Private Limited,
Ship-from Address: No: 254/81, Srigandhada Kavalu, Rajiv Gandhi Nagar, Sunkadhakatte, Bangalore, Bangalore, KARNATAKA, India -
560091, IN-KA
GSTIN - 29AAGCC4236P1Z5
IRN - f79c059204e7dc764003c757d732669f7686ed6b571c0f7716ec24015dcb362cbr...
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P
Param khiva07
Mar 10, 2022
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Smart Led Tv Not Repairing

I bought Thomson Smart Led Tv from Flipkart, After 15 days working it stopped working, then I complaint to Thomson care Then they say that your complaint solve shortly, Today pass 6 weeks they not responding anything. So please solve my thomson tv complaint...
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H
Hemachandrarao
from Visakhapatnam, Andhra Pradesh
Aug 29, 2021
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With in warranty nobody attend the complaint

We have purchased the "Thomson 9A Series 106cm(42 inch) HD LED TV" through online "Filpkart", on Order Date:[protected].
Sold By: Consulting Rooms Private Limited,
Ship-from Address: Instakart Services Pvt. Ltd. Plot no. 6 and Plot no. 7, CFC & Railway siding land, Situated at IDA, Yelumala in survey
Nos. 315, 434/1 at Yelumala village, Patancheru Mandal, Medak District, Hyderabad, Telangana, India - 502319, .
...
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B
bijendra1983
from Gurgaon, Haryana
Jul 13, 2021
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Resolved

My led tv 49'' - panel is not working

Address: Gali no. 5 kangari - haridwar 249408

Sir, pls help.
i have bought a led android tv 49'' of thomson on october 2020, i have complain on 22 june 2021 but not response till date only they are saying one statement that your case in under process and it will be done in next 7 to 10 days.
now they are not accepting my call.
sir pls help...
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C
chetanswarnkar
Apr 10, 2021
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Resolved

Issue with display panel

Display panel of Thomson OATHPRO Series 108 cm (43 inch) Ultra HD (4K) LED Smart Android TV with Dolby Digital Plus (43 OATHPRO 2000) got horizontal & vertical lines of 1.5 inch in width.
Within 50 days o[censored]ses which is under warranty but Thomson claim it is damage and not covered under warranty, but technician explain that it is, it is a thermal crack from heat (an internal failure) not impact damage....
+2 photos
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M
Manoranjan Pani
from Bengaluru, Karnataka
Oct 31, 2008
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Resolved

Not yet got the credit card.

Hi !

I had applied before one month ago the kotak credit card. But i have not yet got any response
from the bank side.

So i don't know what's the problem ?

So kindly check the statos of my card .

My PAN NO : ARWPP 5769J.

cell : [protected]. i will wait for ur further feedback....
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