Thomson India Complaints & Reviews
I have purchased Thomson 4K LED TV on Feb 2022 and suddenly display stopped working on Oct 2023 without any touch.
In 1.5 years 30K seems to wasted on Thomson because of Flipkart showing this product as 4.2 Star and exclusive on Flipkart but its not good in terms of Panel, Motherboard Hardware.
Recently, I have complained on their given customer service number but no complain taken on call so done via Email...
In 1.5 years 30K seems to wasted on Thomson because of Flipkart showing this product as 4.2 Star and exclusive on Flipkart but its not good in terms of Panel, Motherboard Hardware.
Recently, I have complained on their given customer service number but no complain taken on call so done via Email...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: VVC Real Infra Private Limited , Ship-from Address: Madhakondapalli Village ,Denkanikotta Taluk , Hosur , Krishnagiri District , Tamil Nadu - 635114 |
Website: thomsonhome.in/contact |
We booked Thomson semi automatic washing machine from Flipkart on October 14, 2023. They sent washing machine on October 26, 2023, which was leaking water. We complained to Thomson through Flipkart website, but there was no response. I had called more than 100 times over a period of a 15 days, either they don't pick the call or drop the call or give excuse. Then we wrote an email to the customer care and they sent mail with complaint number...
Helpful
1 other people found this review helpful
1 found this helpful
Address: rzf1/108, s4, strret no.2 mahavir enclave-1 new delhi 110045 |
Dear Team,
I want to bring to your kind notice that I am facing problems with the top load washing machine. The problem in the product is that gear box do not work in wash tub/ spin as told by service executive . The compliant about this was already registered to customer services centre vide Complaint No.-DLU5010323W56484, Complaint Registration Date 01.Mar 2023. It has been more than 01 month, no resolution to problem has been given...
I want to bring to your kind notice that I am facing problems with the top load washing machine. The problem in the product is that gear box do not work in wash tub/ spin as told by service executive . The compliant about this was already registered to customer services centre vide Complaint No.-DLU5010323W56484, Complaint Registration Date 01.Mar 2023. It has been more than 01 month, no resolution to problem has been given...
Helpful
Be the first one to find this review helpful
Found this helpful?
Few months back only Bought 9A series Thomson TV which is not functioning well since it was delivered and since last 2 weeks not getting switched on only. It's in warranty. Several time wrote emails and calls to Thomson customer care but no one is listening my issue. Now really feeling helpless and cheated. Kindly help me in resolving my issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Few months back only Bought 9A series Thomson TV which is not functioning well since it was delivered and since last 2 weeks not getting switched on only. It's in warranty. Several time wrote emails and calls to Thomson customer care but no one is listening my issue. Somehow last week they sent technician and technician confirmed it's a motherboard issue and it has to be replaced. After that I made so many calls but noone is bothering about...
Helpful
Be the first one to find this review helpful
Found this helpful?
I put complaint in customer care that my TV scree got black(not working) and from then almost 45 days are gone still not aware when they will going to replace, since this is within the guarantee period....
Helpful
Be the first one to find this review helpful
Found this helpful?
Black patches appeared on the screen. logged complaint. Technician visited and told patches are due to dust. Now, customer care is asking Rs.2950/- as Panel cleaning and transportation charges, for the dust that had appeared due to visible gaps in the tv panel which is in turn a manufacturing defect. The cc themselves told that opening the panel involves risk casing damage to the screen but also suggesting the same at the expense of the consumer(Doc...
Helpful
Be the first one to find this review helpful
Found this helpful?
Website: thomsonindia.com |
TV NOT WORKING BEFORE WARRENTY PERIOD COMPLAINT REISED BUT THEY ARE NOT RESOLVED THE PROBLEM JUST TIME PASSING WITH CUSTOMER
FIND INVOICE DETAILS
Tax Invoice
Sold By: Consulting Rooms Private Limited,
Ship-from Address: No: 254/81, Srigandhada Kavalu, Rajiv Gandhi Nagar, Sunkadhakatte, Bangalore, Bangalore, KARNATAKA, India -
560091, IN-KA
GSTIN - 29AAGCC4236P1Z5
IRN - f79c059204e7dc764003c757d732669f7686ed6b571c0f7716ec24015dcb362cbr...
FIND INVOICE DETAILS
Tax Invoice
Sold By: Consulting Rooms Private Limited,
Ship-from Address: No: 254/81, Srigandhada Kavalu, Rajiv Gandhi Nagar, Sunkadhakatte, Bangalore, Bangalore, KARNATAKA, India -
560091, IN-KA
GSTIN - 29AAGCC4236P1Z5
IRN - f79c059204e7dc764003c757d732669f7686ed6b571c0f7716ec24015dcb362cbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
I bought Thomson Smart Led Tv from Flipkart, After 15 days working it stopped working, then I complaint to Thomson care Then they say that your complaint solve shortly, Today pass 6 weeks they not responding anything. So please solve my thomson tv complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
We have purchased the "Thomson 9A Series 106cm(42 inch) HD LED TV" through online "Filpkart", on Order Date:[protected].
Sold By: Consulting Rooms Private Limited,
Ship-from Address: Instakart Services Pvt. Ltd. Plot no. 6 and Plot no. 7, CFC & Railway siding land, Situated at IDA, Yelumala in survey
Nos. 315, 434/1 at Yelumala village, Patancheru Mandal, Medak District, Hyderabad, Telangana, India - 502319, .
...
Sold By: Consulting Rooms Private Limited,
Ship-from Address: Instakart Services Pvt. Ltd. Plot no. 6 and Plot no. 7, CFC & Railway siding land, Situated at IDA, Yelumala in survey
Nos. 315, 434/1 at Yelumala village, Patancheru Mandal, Medak District, Hyderabad, Telangana, India - 502319, .
...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: Gali no. 5 kangari - haridwar 249408 |
Sir, pls help.
i have bought a led android tv 49'' of thomson on october 2020, i have complain on 22 june 2021 but not response till date only they are saying one statement that your case in under process and it will be done in next 7 to 10 days.
now they are not accepting my call.
sir pls help...
i have bought a led android tv 49'' of thomson on october 2020, i have complain on 22 june 2021 but not response till date only they are saying one statement that your case in under process and it will be done in next 7 to 10 days.
now they are not accepting my call.
sir pls help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Display panel of Thomson OATHPRO Series 108 cm (43 inch) Ultra HD (4K) LED Smart Android TV with Dolby Digital Plus (43 OATHPRO 2000) got horizontal & vertical lines of 1.5 inch in width.
Within 50 days o[censored]ses which is under warranty but Thomson claim it is damage and not covered under warranty, but technician explain that it is, it is a thermal crack from heat (an internal failure) not impact damage....
Within 50 days o[censored]ses which is under warranty but Thomson claim it is damage and not covered under warranty, but technician explain that it is, it is a thermal crack from heat (an internal failure) not impact damage....
Helpful
Be the first one to find this review helpful
Found this helpful?
Hi !
I had applied before one month ago the kotak credit card. But i have not yet got any response
from the bank side.
So i don't know what's the problem ?
So kindly check the statos of my card .
My PAN NO : ARWPP 5769J.
cell : [protected]. i will wait for ur further feedback....
I had applied before one month ago the kotak credit card. But i have not yet got any response
from the bank side.
So i don't know what's the problem ?
So kindly check the statos of my card .
My PAN NO : ARWPP 5769J.
cell : [protected]. i will wait for ur further feedback....
Helpful
Be the first one to find this review helpful
Found this helpful?
Thomson India Recent Comments
- Thomson sent defective washing machine and are not replacing it.
We booked Thomson semi automatic washing machine...1 - My led tv 49'' - panel is not working
Sir, pls help. i have bought a led android...1 - Issue with display panel
Display panel of Thomson OATHPRO Series 108...1 - Not yet got the credit card.
Hi ! I had applied before one month...2