Uttarakhand Roadways Complaints & Reviews

Buses was only standing on bus stand from 3 hours. No bus driver no conductor. What is government doing?? Who will take responsibility for this??
I have my exam tomorrow how will I reach??? No incharge was there.
This is how you treat public and youth.
Atleast 100 people were standing since past 3-4 hours.
Please look into this matter....

Respected all
This complain is regarding the uttarakhand roadways bus conductors and drivers as they refuse daily mst passengers to get into the bus. They show rude behaviour towards the mst passenger. They follow haridwar route still refuse the passenger of bhaniyawala and doiwala due to mst.
The haridwar depo bus also not follow the route of bhaniyawala and doiwala in the morning. The haridwar depo roadways follow the flyover...

Hello sir me Karishma kanwar Delhi to dharadun 2 ticket le or 5 years old child he sath me. To 1/2 raste me bus chalk child ka full ticket le raha he .me ne use kha hame yahi utar do ya child ki 1/2 ticket dedo .usane mana kar diya or full ticket leli .or galat bolna .bolne ka tarika sahi nahi he.muje is ki complen karnihe .or RS888 refund chahiye AAP ki bus me 5 years old child ki full ticket lagegi koi notice nahi laga huaa he.or nahi set...

Hello sir this is Arun Pandey here.
I here by inform you that you roadways bus with no UK07PA 3231 IS RUNNING FROM HALDWANI TO BAREILLY but due to some reasons they dropped us 9km before our destination and when I asked them to refund remaining amount of my ticket that I've been paid at HALDWANI then they talk like criminals and said that do everything what you can do .
Dear sir now my question is for you that If you people...

Their is no available bus at Morning at 8;00 am for daily passengers for haridwar to rishikesh. We face huge problem. Kindly solve our problem as soon as possible. Please arrange bus at haridwar station for haridwar to rishikesh. No bus driver is ready to go to rishikesh so how we can do our duty. Please arrange bus facilities for us....

Dear team.

It it to inform you that i m in bus and bus is from. Haridwar depo and there is conducted staff is not to give the ticket of dhampur and he is like to use the abused language for the same.
And this is the customer experience that a conductor says.

The bulk shut type of cultural they having.
Bus number is 1731 UK 081731
CONDUCTION NAME IS MR.
NARESH.

this kind...

Date: 20/05/22
Bus no. : 2847UK07PA
Cond name:Anil kumar
Both conductor and driver were misbehaving and forcing me to get down on another stoppage before 1 km and were talking in disrespectful manner....

This is the case of 22.04.2022 @9:00 am.. kindly find enclosed copy of complaint and take necessary action and also provide an information regarding the above said complain....

Greetings. I was travelling from Delhi Kashmiri gate to Dehradun by Non Stop Volovo (UK 07 PA 4398) on 17th April 2022. First of all bus timing was 3PM from Delhi but it has moved around 3:20 PM. Apart from that after reaching around 9 PM at Dehradun when I asked for my luggage which was placed in the last row of luggage room of Bus, driver replied me "Agar samaan lena h to khud jao luggae room ke andar warna mat lo". He was very rude. Other...

Greetings for the day,

Dear sir/madam,

This is to inform you that i am a regular passenger to Uttarakhand roadways bus services since many years...but since 2 years i am traveling from Bhaniyawala to Haridwar in these years I've not faced any issues regarding buses and staff.. this is my first complaint to your portal.

For your kind information let me tell you that i am a pregnant lady.
br...

Dear Sir, my name is Devendra Bijalwan village Jeevanwala P.O. Fatehpur tanda dehra dun. My question is that why is it not stopping buses at jeevan wala or Lal tappar bus stand/stoppage on dated 07.04.2022. For the last 1.5 years I have been irregularly travelling from Majri to Haridwar by bus. mostly I was late for the Uttarakhand buses. Last time I have to go by tempo/taxi or any other transport.I want to know that why is not stop the buses...

I m regurally traveling in uttrakhand roadways aince more then 10 yrs but now the restaurant for break has been change by uttrakhand roadways from mela restaurant to kanha restaurant. Behaviour of the staff in very odd with the passanger and price they charge higher then other restaurants. So this is to request you pl. Change it from kanha to other . We recommend mela restaurant again. So this is to request pl. Take a nessesssry action on...

Dear UTC, Today date 06/12/2021 My wife and cousin were travelling from Aanend vihar to Haldwani at 9:30 am, they have two small kids app around 2-3 years old and with two medium-size baggage. He said first to take your baggage inside the bus but when he go for ticketing purposes then started arguing about the baggage with the lady, s. after some argument, he said get off from the bus and he throws the baggage and does misbehaviour with...

On 30.08.2021 at 9'30 am I'm traveling to rudharpur to Moradabad in bus no. 1634 thereafter I take my bag in my hand through the conductor take the money for tickets to the client he minimum touching my bag and thereafter he kicked my bag her legs and shouting me and abuseing me.
Request to take legal action to his conduct and reply the same.
Adv Akshay saxena...

UK07PA4501 bus and conductpr denied boarding the bus saying the bus won't go to roorkee....

Dear Sir,

I’m writing this complaint about Uttarakhand Roadways online bus booking service. I booked the bus from utc website on 14th Jan’21 from Delhi to Dehradun and my boarding was from Mohan nagar Ghaziabad but the conductor didn’t stopped and moved in front o[censored]s and asked us to come Rajnagar extension and when we asked him to stop there then he denied and said bus will not going to stop. If you want you can catch...

Prince sharma
Mobile no [protected]...

I traveled on[protected] to delhi from Roorkee. The bus conductor Mr.Arun Sisodiya stopped bus to collect passangers stand at road side . I told him that it is an long rout bus why are you stop this bus on every 10 min. But he argued that this bus run like that . Bus number is UK07PA 4485. It run from Roorkee to delhi route....

Iam traveling in uk07pa1516 rightnow and there is heavy rush in bus when I entered into the aforesaid bus he didn't allow me to sit me even there was ample seat was available but they told me these are staff seat even this I request the driver that i[censored]r staff would come I will give up seat but he didn't concern about it and use abusive language. And for ur kind information non o[censored]r staff paid tickets fees. But I paid...

I had booked ticket online on 06/07/2019 20:58:41 having pnr no: 423r[protected] from delhi anand vihar to ganai. It cost me around 1550.40 inr for some reason i had to cancel my ticket it's been almost more than 3 months and the amount has not been refunded yet i tried calling their helpline number stored in the website but it is of no use is just like other government so-called phone numbers no no one receives the number it keeps showing...

We took a govt. Bus to go rope way point for bhatta falls. The conductor left us 500 meters before the actual point saying this is the right point in the middle of heavy rain fall.

The paths were all zig zag, it is really risky to walk in that road and because one person got down before us the conductor told us your stop is here get down. He did not even inform that it's 500meter away. Is this the way tourists should be treated?br...

I am in uttrakhand roadways from moradabad to rampur no. Uk07 2811, conductor name :santosh kumar. Its more than 30 min and bus is standing on the way just crossing the toll without any valid reason and no one is giving satisfactory answer, its almost 1:25 am and i am with my wife. Can u ask these people why they are wasting the time of all passengers that too without any valid reason. Waiting for revert.

Manas nigam
[protected]...

Going from delhi to ramnagar uttrakhand, conductor not providing ticket.
Conductor name : nitin kumar.
Conductor gave us ticket with no information on it, when i asked about the electronic ticket, he said it is not charged. And informed me that we will get tickets at 2:30 am, not sure, how we can get the tickets at 2:30 but not now.
Will be escalating it in court of law, if don't t get any urgent response.
br...

We were traveling by uttrakhand bus from delhi to dehradun and seats are broken and uncomfortable. It was difficult to manage in night journey. It's like you have to hold the seat with hand as seats were pushing bar has damaged. Such a careless uttrakhand roadway and no maintaince. At last conductor has to tie the seat with roap to another seat for temporary fixes. It's difficult to travel in such ac buses with broken seats and risky.br...

I booked my seat online. It was an a. C. Bus. When the bus started to move, it was then that we were informed that the a. C. Isn't working. If we kbew this earlier, we would have booked a normal bus. These guys are looting people. I need my money back. Normal bus fare is 3 times less than a. C. Bus. Utc buses are useless. They don't maintain tge buses. I need my money back......

Hi,

I would to inform and complain about the abusive language and bad conduct used by a conductor named satendar kumar of bus no uk07pa 3080. I boarded the same bus from isbt kashmere gate on 22-mar-2019 at 10 p. M. When bus left the stand and i asked the conductor to gave me the ticket of modipuram. He started abusing and use bad words, i asked him when more than half of the bus is empty what is his problem in allowing me...

On mar 04, i was traveling from dehradun to delhi and took ac bus no uk07pa2399 o[censored]ttarakhand transport. I thought that my journey will be so comfortable in ac bus but my experience was like hell. When i came inside of bus most of the seats were tied with the ropes and all electrical fittings inside the bus were totally damaged.ac was not available and most importantly all the tyres were in bad condition. Bus got punctured on saharanpur...

This is to inform you that me and my mother travelled in bus number 1233 whose drives name is vikas from kashmiri gate to dehradun on 16/11/2018.
I had to attend the functions for my sisters wedding which were supposed to start by 1700 hours on the same day so i booked myself on this bus as it was supposed to reach at 1600 hrs. But due to drivers ignorance and personal reasons the time of travel was delayed by 2 an a half hours. As...

Hello
This is to the concern authority who is taking care of dehradun transportation
Kotdwar to delhi bus
I have been traveling by this route since 6 to 7 years and the same problem im facing again and again not only me but many more travellers
1- unhygienic toilets.
2 spoiled and staple food.
3- unhygiennered behaviour of staff.
4- water hygiene level
5- food is unaffordable for...

I have booked a ticked to Haridwar from Delhi on 25-06-18 & travel date is 26-06-18.
I have started my journey ontime from kashmiri Gate by Volvo No. UK07PA1095. But at the first stop at Mansurpur (Near Khatauli) bus got breakdown and could not completed his journey to haridwar.

I have taken the alternate mode for my rest of the journey. I have sent many reminders for refund but no response as of now.

Please...