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Zomato App Complaints & Reviews

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Harshita95
May 18, 2021
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Refund not done

I ordered a 1 kg black forest cake from zomato on 3 rd may 2021 from stick bakes and cakes in indrapuram, gaziabad order ID-[protected] worth rupees 565 after applying a 100 rs coupon, The amount was debited from my sbi account but later the order was rejected from there side due to some machine issue in the particular bakery, and I got the message that sooner my refund will be credit in my respective account in 4- 5 working days. But now...
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Lal Ahmad
from Hyderabad, Telangana
Mar 7, 2019
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not refunding

Address: Kukatpally, Hyderabad, Telangana, 500090

Hi sir, I ordered food in zomato on 4-3-2019. After waiting 1 hour they cancelled my order without reason. When I ask them, help care executive said there was no delivery boy so the order had been cancelled and your amount will be refunded soon. I did not get money and when I pinged again The second executive said I was not at address and the amount won't be refunded. Again I pinged them, The third executive said my phone was not reachable...
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Simran1307
from Noida, Uttar Pradesh
Nov 1, 2018
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gold membership

Website: Zomato

Hi i made the payment of rs 1200 for gold membership and my card got debited. I didn’t receive any confirmation about it. I was trying to get in touch with there support team no one answering. When i was messaging them in day time they said wait for 30 mins whole day finished nothing came also in night they are contact in day i just want my money back and will never use zomato ever in my life worst service evr came across. Please help...
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