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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

www.cesc.co.in

1.3

Updated: Jun 9, 2024

Complaints 2258

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1675

So far, so good. Calcutta Electric Supply Corporation [CESC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Calcutta Electric Supply Corporation [CESC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Calcutta Electric Supply Corporation [CESC]

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Featured stories

Wrong, illogical billing for the month of April 2021 (Consumer No. 11412107003, Customer ID.: 11000520086)

Excess billing for the month of October 2020

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Calcutta Electric Supply Corporation [CESC] reviews & complaints page 3

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Since last month I am receiving very high electricity bill from CESC Kolkata.Last Month Electic bills was 3546 Units, which is very much high than what it should be.
I have a doubt in my mind that either Electric Metre is not working properly or someone is doing Electric theft from our metre as we are unable to check what exactly happening because the metres are locked in a room.
So request you to kindly look into it & resolve...

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I did'nt get my current month's bill. So if You please send me the bill o my watsapp:[protected]...

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My consumer I'd I'd [protected]. I have paid Rs.1760/- on 14.10.2022 towards the electric bill for September, 2022 by my ATM card in online mode and the amount has also been debited from my account. Bank hàs also given the information about the amount sending . But still the CESC status is showing the non payment as advice of the bill. 18th is the last day for payment and I am making phone calls to the customer care nos but they are telling...

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Address: 33 MANDAL PARA LANE, NOAPARA, NORTH 24PGS, kolkata - 700090

Customer id - [protected], We have been facing frequent power off since last one month. 23.08.2022 docket no.[protected].09.2022 docket no.[protected].09.2022 - docket no.[protected].10.2022 docket no.[protected].10.2022 docket no.[protected]. pls help....

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Suddenly increase bill amount more than double....

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Address: 50E, K.M. NASKAR ROAD, KOLKATA 700040

Website: cesclimited@rp-sg.in

Our meter room in the apartment building is in a very precarious situation with the overlapping wires from the owners meter creating a jungle with the possibility of a fire hazard. An email has already been sent to the company on 22.09.2022 without any response. Please take immediate step to address
this problem before situation goes out of control....

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Address: 50E, K.M. NASKAR ROAD, KOLKATA 700040

The meter room of our apartment building is very precarious with wires overlapping over one another. To rule out the possibility of a fire hazard, immediate action to organise the meter board may please be made before situation goes haywire. A mail has already been sent on 20.09.2022 without any response. Please help us in the matter....

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Today around 11:30 to 12:30pm the electric supply went off. At first we didn't get the cause of all this but later on we went to CESC howrah branch, we went there for clarification, but instead we were told that there was "OVERDUE" of around ₹3000 we showed the our payments of the previous months and they replied the payment was not recorded. Well even if the the payment is not recorded then we should be getting a notice about this and...

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Address: CESC House Chowringhee Square Kolkata - 700001

My CESC consumer number is: [protected] and there is frequent power outage (almost every alternate day) for the past few months in our area (Chuni Colony, Sinthee, Kolkata 700050).

Being a corporate professional working from home has almost become impossible due to such horrendous and callous services provided by an electric supply company.

Meanwhile, electricity supply in our neighboring adjacent areas have...

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Continous loadsheding at our Complex Dakshineswar.. Kindly look into this....

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I would like to bring your attention that - There is a significant power theft in 5 meters in our premises which is on the other hand increasing our bills....

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Address: 4, sodepur second lane, kolkata -700082

We are facing a power cut since last few hours. There's a cancer patient in our home. She can't tolerate hot temperature, so doctor suggested her to stay in a airconditioned room always.
Please try to solve the problem....

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The electric supply is cut off for 3 hours and then when contacted to customer care to resume the supply. They are delaying it purposely and denying service....

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Sir i would like to inform that my bill amount for the month of July is too high. I would not able to pay such high amount once at a time. And i am also sure about it that my bill amount would not be so high. Plz look into this matter as soon as possible. ....

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I am receiving message one after another in my mobile, bearing no. 99***372, that the payment against the said consumer for the month of July has not been made, which may please be checked from your official record and feed back may please be given to my mobile accordingly, otherwise it is most insulting, because I never became defaulter since the effecting connection on my premises....

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I am a resident of Kolkata and I am receiving excessive-high amounts of bills from last month which is unexpected as my consumption is not up to that level so that I could receive such huge bills. necessary action should be taken immediately....

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I have made payment through on line for electricity bill of July amounting to Rs. 1790.00. But I have not received the payment confirmation. kazipara road, kolkata700 060, LP 117/10. Please arrange to send immdiately....

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Sir, the premises was vacant for some months and the bill for the month of June 2022 was issued same as the month of june 2021. Please check the same as the said premises id vacant for last 6m till date . Customer id -[protected], Bill No - [protected]/06223, Consumer No- [protected]...

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Address: 140/2 carry road

For june 22 I were billed RS4000/- for 277 units of consumption BUT for July 22 I am billed for Rs1790/-- for 227 units of consumption.

This should be rectified and I be paid back my excess amout paid by me....

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Dear Team, the street light in my area is not working. Please check....

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