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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

www.cesc.co.in

1.3

Updated: Jun 9, 2024

Complaints 2258

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583

Unresolved

1675

So far, so good. Calcutta Electric Supply Corporation [CESC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Calcutta Electric Supply Corporation [CESC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Calcutta Electric Supply Corporation [CESC]

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Intentionally phase drop in my phase

No technical support in power cut

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Enquiry for new meter connection

change of my mobile number

shifting of meter box

Featured stories

Wrong, illogical billing for the month of April 2021 (Consumer No. 11412107003, Customer ID.: 11000520086)

Excess billing for the month of October 2020

Inflated bills made by CESC - Meter running faster than before

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 7

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Address: 17, Behari doctor road Bhowanipur Kolkata 700025

Sir, I want to place on record that my tenant Gayatri Ghatak died in the year 2020, ( cust ID [protected] ) . Now you have changed the name Gayatri Ghatak / Malabika Roychowdhury without taking my permission. Any allteration or addition on the name of consumer in the bill without taking the permission from the Landlord is strictly illegal. Further l have not given such permission to do so. So kindly take note of the fact that such act on...

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Address: Cesc, kolkata

Sir/Madam, we live in an apartment in Kolkata which is under Cesc, our flat is in 1st floor, and there are seven residents flat in this apartment. So, there are two types of bill we get: one bill we get is pump-water supply and stairways light bill and the bill is named after the owner of the land Mr: XXXX, our apartment is built on his land, and the second bill is the bill of our electricity of our own each other's home which we all get...

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Dear sir
Maine ek complaint kiya tha cese Calcutta electricity supply mein ki mera December month ka bill 96000 aya hai par maine itna electricity kharch kiya hi nhi ...jb main office pahuncha to pata chala k kisi rehana begum ak naam ka bill mere naam pe adjust Kiya Gaya hai ...main jb complain kiya to unhone Kahan k next month mein apka thk hokar ajayega par next month to 102400 ka bill hogaya ...mera consumer I'd number hai [protected]br...

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Address: Liluah

Ref: Our Consumer No. [protected]; Customer ID: [protected]

The electricity bill received for the month of January, 2022 of Rs. 5090/- which is wrongly charged, After physical verification of Meter Reading found 15370 KW/h as on dated[protected]. But in the mentioned CESC Bill the Present Meter Reading shows 15725. Please clear this Human Error found in the bill generation.

Looking for your kind support at the...

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Address: 3, Jannagar Road Kolkata 700017

Gulafsha Parveen
Ref. No- 03/04135/22
Mobile no [protected]
To
CESC LTD

CESC District Engineer refused to give me new connection where supply already exist I have complain about this to District Engineer but he is not agree to give me new connection. My son cannot study properly because in night it is fully dark in my house. So request to help me and get a Separate LT Meter...

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Address: Recruitment Authority Of India, Kolkata

I'm job seeking a job. One call came and they telling me there calling from CESC Limited and I've to give an exam from selection. I gave the exam i passed after that they asking for money Rs.3275/- for my confirmation letter i had a talk and gave the money. After that they called me & said that you will join 15th Feb and you've to give 9, 200/- for offer letter. I had a long conversation at the end i gave it. When the joining date arrive...

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Hello,
My Building Bill is not Coming for 2 Months.
It was due but we had paid all dues at 25 November 2020. But still not Receving Bill
Name: Karabi Apartment
Customer id : [protected]
Consumer No : [protected]

I had Visted CESC Taratola Regional Office also baut they are not Talking Well and only forwading me one counter and Another.
Please Help us to Solve this Issues.
br...

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Address: Serampur Hooghly

Respectd Sir,
I, adv. Jayasri Bhattacharya, residing at 132 Raja peary mohon road want to bring the following to the notice.
1. THAT after repeated attempts for a online commercial connections from CESC, I came to know from the Serampore office that a request has been made for connection to my property using fake credentials. When the matter was brought up, the officials conveniently ignored it by terming it as a cyber crime...

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I have received electricity bill of RS. 4100/- on 13th Feb 2022. Please check why so much high bill is created. Please regenerate bill with proper amount . This much high bill for a domestic client is not acceptable . We are a family of 2 people with minimal appliances in my home . We also don't have AC in my home ....

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Sir,
I have complained cesc whatsapp number regarding double payment of Rs 940 for Dec 2021 bill.
They suggested after 2 days it will be automatically adjusted to my next month dues.
I have successfully made my 2nd payment via phonepe on 9.2.2022.
But still now 11.02.2022 it is not updated.
By January 2022 bill still showing Rs 950 and due date 15.02.2022.
Kindly look into this and update my second...

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Sir,
I am having an electric meter bearing consumer number [protected]. I want to inform you that my electricity connection has been disconnected since 8th Aug 2018 due to my house was accidently diminished as it was a very old house and local police informed CESC to disconnect the power supply. The power supply was disconnected by CSCE itself, hence there is no power supply in my house.
Note- So why am I getting regular calls...

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Address: CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001

Dear Sir/Mam,

Three meter boxes of my house has been jutted out from the board and the condition seems to be bad. The board on which the meter boxes were fixed, has now broken completely. It needs renovation as soon as possible. Please come and repair it immediately. Thankyou.

Our consumer numbers are -
(i)[protected], (ii) [protected]

Thanks and Regards,
Md Anis Akhter
7B,...

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I have high bill issue, and CESC docket, which had number of commercial staff kaushik chakraborty, when I called the man, he was rude and abusive. This is unacceptable. When I told me, I will lodge an FIR against that person, he said "ja paren kore nin, kicu hobe na amar".
This is the result of monopoly and political nexus....

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It is observed that for last few months, monthly bills are being raised on estimated basis although regular consumption is happening against my above mentioned Consumer ID.
For example, actual meter reading as on 24.12.2021(date on which your personnel had noted the reading by visiting my meter) was 9384.So, units consumed for December, 2021 should be 61, but bill raised is for 23 units.
Kindly, look into the matter and arrange...

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Sir,
I have mistakenly paid the ellectric bill ( December 2021) twice on 13/01/2022 through Yono pay. CESC accept the same bill twice. Please refund the amount which I in advertently paid twice.

Name : Hirak Roy
Customer ID : [protected]
Consumer No: [protected]
Customer Type: Domestic

I enclose the copy of December 2021 bill two payment receipt asit is paid through Yono pay....

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Address: kolkata

Customer Id: [protected]
Bill no [protected]/11210
Bill date 12/12/2021

I was out of station due to Chhath Puja in Bihar in the month of November 2021. I have complained in this regard several times (Docket No. 32119871 dated 21.12.21, Docket No. 82125714 dated 20.12.2021 and Docket No. 822112 dated 0401.2021). In response to the above, I have received a letter vide SR/317336/[protected]/26 dated 22.12.2021....

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From last 1year I am getting wrong bill, visited their office multiple times submitted letter, complained online but no result. My last paid bill was on December 2020 for consumption o[censored]nit 4165 after that present regarding is 4191 as I was not using it but they send average bill without proper reading from my meter box. Now after so many follow ups they corrected the reading this month Jan-2022 but the calculation on amount is wrong, for...

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Address: Howrah

Payment of Electric Bill payment of Dec, 2021
Consumer ID: [protected]
Date of incident:[protected] &[protected]
Tried to pay above bill amount thro’ online through digital card payment, but –
(a) On[protected], all sequential procedures were done as per norms, no payment confirmation is yet to receive.
(b) The payment response sheet screenshot on that date indicates as -
THE PAYMENT IS UNDER...

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Customer Id: [protected]
Bill no [protected]/11210
Bill date 12/12/2021

I Was out of station from 05/11/2021 to 22/11/2021 due to chhat puja in Bihar.Why r u billing 119 units. you make this kind of mistake again and again and harassment of consumers....

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Address: CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001

Dear Team,
Hope this mail finds you in the best of your health and spirit.
This bill is regarding a wrong billing amount sent to us for the month of November, 2021. As you can see as per the latest bill, the units consumed for the last two months were zero which is correct as we are still at our Hyderabad place and the Kolkata place is empty now.
But due to unavailability of people on the desired day of checking at our...

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