[Resolved]  Volkswagen Polo Car — WORST AFTER SALES SERVICE BY VOLKSWAGEN GURGAON

Address: Gurgaon, Haryana

I had a misconception that Vox Wagon cars are and its after sales service is undisputed BUT regret having purchased the Polo in August 2011. Since its purchase the cars BATTERY has drained out at least 6 times. I had to call either the Polo Service people or the Cross Roads helpline for getting the car started.

Every time I have to request the Service Manager as if I have done some crime by purchasing the POLO.

I wish I had not baught Polo. This was the biggest blunder of my life.

Shockingly the owner Mr. Anand Wadhwa is inacceccible under any circumstances. The office, sales and service people are not prepared to give his contact number.

Its pertinent to mention here that I have voice recording of all the conversations I had with Sales / Service or other personnel of the Vox Wagon Gurgaon on every occasion of my complaint.

May I request the concerned officers of the Vox Wagon India or Vox Wagon to look into the matter and save me for avoidable hardship at the hands of Vox Wagon Gurgaon?

SShobha Mangla
# [protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
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Volkswagen Polo — car service

my brand new car polo has some serious eingen fault. i have delivered it to vw service center chandigarh on 26 .04 2011. but they have not called me so far i have served them a legal notice it seems that they dont bother it .i had informed their higher officers but they also dont care i need my car .

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