So far, so good. CASHe is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CASHe will keep up the work and continue to help more customers with their concerns even better 🤝
Applied for a loan on 8th January and got a call same day stating your loan is approved. Post that after multiple follow ups got a call on 31st jan to sign e mandate post which loan will be disbursed immediately. I followed the instructions and signed e mandate on 31st january 2024 but loan is not disbursed yet. After multiple follow ups I am still getting the repeat answers like your loan will be disbursed in 24 to 48 hours also at times...
#CLN12065389 My CASHe Customer ID is 12065389. I've applied for a personal loan from my CASHe approved credit line on 1st Feb 2024 and today is 15th Feb 2024. 15 days have passed but my loan has not been disbursed. As per the CASHe website the loan was supposed to be disbursed within 30 mins of approval. What kind of Instant personal loan is this? Will I ever get the loan amount credited to my bank account? How many more 24 to 48 hours...
This is regarding my loan application number #CLN21267907. The loan was approved on February 12, 2024 but has not yet been disbursed.
I’ve tried raising this concern through tickets multiple times but have not received the funds yet. Every time the ticket is raised, I keep getting an automated response from the team.
I’ve applied the loan for an emergency situation that prevails in...
After repeated of email my problem is yet to be solved and i get the same reply from them. We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.
Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.
I always paid on time sometimes before time my limit got increased and this time it got approved and on processing its been 10 days, and still the amount not credited if you wont provide on time either you cancel or else credit it on time, i tried to reach through insta, twitter, mail everywhere the automated reply only.
Such a shame....
CLN 4089109I, Loan id 3877077
applied for the loan on 12th December 2023. It's been 2 months since I applied for the loan and I still haven't received the money in my account. I have sent many mails but till now the money has not been received except for the reply that the money will be paid in 3 days. Please take an initiative to raise money... its urhent...
Hello, i always paid on time sometimes before time my limit got increased and this time it got approved and on processing its been 10 days, and still the amount not credited if you wont provide on time either you cancel or else credit it on time, i tried to reach through insta, twitter, mail everywhere the automated reply only.
Such a shame....
Cashe didn’t even bother to reach out to give a proper timeline and has just been sending automated response through emails.
Had this been regarding recovering their dues I believe they would have called up their customers and checked.
Cashe should do something about it....
This is regarding my loan application number #CLN3643992. The loan was approved on 31st JAN, 2024 but has not yet been disbursed.
I’ve tried raising this concern through tickets multiple times but have not received the funds yet. Every time the ticket is raised, I keep getting an automated response from the team.
I’ve applied the loan for an emergency situation that prevails in the...
I have applied for a loan in Cashe and got approved by 31st Jan, 24. Till this moment the amount is not disbursed, status in the application is "Processing". But as part of the document collection they have already taken my signed e-nach for auto debit. I tried contacting the customer executive who has helped to complete the application, not responding. Tried to escalate over mail 7 times, the response was very pathetic as they're facing...
As per their policy, upon approval, loan amount has to be disbursed within a few hours or within a day. It has been 5 days since approval and I keep sending Cashe team emails. Their response is always a standard template. No one to talk to. If there was this delay, it should be informed in advance before applying as it gives the customer the choice to decide whether to go ahead with cashe or another lender. This is dismal and pathetic. I...
My Customer Id is: 1853625. I've applied for a loan on Cashe on 24th Jan, 2024. After finishing up with the application process, I've got an update that, loan will be disbursed soon. But, since then it's been close to a month and yet not disbursed.
Hence, I'd request you to intervene and speed up the disbursement to make sure the money is disbursed asap.
I still haven’t received the amount yet and as of now I am not need of it anymore so I want to cancel it because what if they process the amount and I am not okay with it anymore and they don’t have option to cancel it.
This is totally wrong. I don’t want to pay unnecessary interest later....
I have applied for a loan in Cashe and got approved by 6th feb, 24. Till this moment the amount is not disbursed, status in the application is "Processing". But as part of the document collection they have already taken my signed e-nach for auto debit. I tried contacting the customer executive who has helped to complete the application, not responding. Tried to escalate over mail 5 times, the response was very pathetic as they're facing technical...
Hi
I have applied for the loan from Cashe App
Loan ID: 4041931
#CLN10398873
on 25 Jan 2024, it still showing in process.
I have sent multiple tickets from app and i am just getting automated replies.
Please send the amount or cancel my loan application so that i can get it from somewhere else....
After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.
Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.