HDFC Bank Complaints & Reviews

Dear Team, This is about how HDFC has been charging me and then tricked me. If yes, would you be kind enough to tell me why there have been so many deductions in my account # [protected]. I have not used that account in years. I have sent multiple emails to you asking to close the account. If I visit a branch they tell me that I have to get my bank account transferred to their branch and then only they can close my account. Then you put my account into negative by penalising me. Your team lied to me by saying that if I deposit money then they will waive the negative amount and I can maintain the minimum balance and there won't be anymore deduction. So last week I put 15K into the account. The negative amount got balanced and your team didn't help. Now you have been charging me with something like the below every two days. Soon my account will go to negative again because you keep feeding yourselves on my money like a leech. Is there any difference between you and the extorters ?? Do you have any idea about when will you stop this harassment and cheating? Regards, Sujit.

Dear Raj Singh/Shikha

As per telephonic talk with Ms Shikha regarding my loan ref no.29438502,
you have set my due date 04 of next month but i want it to be changed
from 4th to 7th of Next (Every) months


.Thanks &Regards
Uma Shankar sharma
moblie no.[protected]

In my case misbehaviour is an understatement, the customer care agents were not only rude they were crass. They were talking to me in the most informal tone and as if I am their servant. In fact I don''t even speak that way to my maid and car cleaners. I got a call from the no. [protected] which was supposedly from the Janakpuri Branch. I spoke to 3 different people- a lady Avanti, a Senior Manager Rajat Bhatia and a third person who did not disclose his name. I am late in making my payment due to some personal reason and for that the bank has already charged late fee an finance charges which I have accepted. Now they call me everyday and when I told them a chk has been dropped this woman says chk toh ATM mein pada rahega cash nahi dal sakte the?? is this how u speak?? and this unknown person has was the rudest of all he says "Tumahre jeb mein paise hain?? jeb mein paise nahi hai toh card leke kyon ghoomte ho? " I mean just look at the language and other than that their tome was so bad it was a total verbal abuse. Irrespective of what the person''s background is in real life as long as he is calling me as a bank''s representative I am the customer and he HAS to respect me and speak cordially... How dare he take that tone kya kar logi and all... the agents literally lick our feet to open an account and once we do are they supposed to treat us like crap?? I really want something to be done and rest assured I will take up this case and spread in as many forums and social media I can...this is not done.

Hi

I worked with HDFC life as a SDM for 7 months during 2010 and 2011 and than I left the job till the time I am asking to them give me my PF number and every time they are avoiding it. So please help me.

Regards
Mohd Shahid Bhat
[protected]/ [protected]

Dear Sir, I am having savings account with HDFC and I have never been intimated about these AMB changes. Since one month I see that they are deducting 516 RS every alternate days. As of now they have deducted more than 8k. I have now transfered all the money to other account till the disoute is settledown. Please see the below audit. ug 2014 IB FUNDS TRANSFER DR-[protected] 26 Aug 2014 19, 259.00 562.2025 Aug 2014 AMB CHRG INCL ST & CESS FOR MAR2014 25 Aug 2014 561.80 19, 821.2022 Aug 2014 AMB CHRG INCL ST & CESS FOR FEB2014 22 Aug 2014 561.80 20, 383.0018 Aug 2014 AMB CHRG INCL ST & CESS FOR JAN2014 18 Aug 2014 561.80 20, 944.8018 Aug 2014 AMB CHRG INCL ST & CESS FOR DEC2013 18 Aug 2014 561.80 21, 506.6016 Aug 2014 AMB CHRG INCL ST & CESS FOR NOV2013 16 Aug 2014 561.80 22, 068.40001 Apr 2013 Credit Interest Capitalised 31 Mar 2013 3.00 155.32 I need to understand how can they deduct the money without even intimating the customer, I get so many spam mails from HDFC, why can not they send the right information. More over when I had a problem with the super saver account I had called HDFC customer care and complained about them when it was opened and the customer care representative told me that it can be used as zero balance savings account. Now I see that they are harassing by randomly deducting money. Please guide me in taking this forward, as I dont want to loose money to these online thieves. Thanks. Harsha

Hi Sir, I took a vehicle in 2003 which has been completed. I wanted a NOC as I want to sell the bike. Could you kindly provide us the NOC. Vehicle no KA35 - J - 9228 agreement numebr - B59676. Kindly send the NOC to below ID [protected]@gmail.com Ph no - [protected]

Dear Sir, With reference to the above subject I was cheated by HDFC Life Representative, Pls find the below conversation... Dear Mr. Khan, We refer to your email dated July 06, 2014, pertaining to the policy mentioned above. We have done a detailed investigation of the facts presented by you and wish to share the following: We would like to inform you that the policy document provided to you contains a copy of all the documents signed by the policy holder giving us the consent to issue the policy. Policy related communications such as Premium Notice and Lapse Letter have been sent to you. The features of the policy are also explained in detail in the policy document. On conducting an internal assessment of your complaint, we have concluded that all the features and details of this plan were explained to you at the time of taking the policy. Given the above facts, this case cannot be treated as a missale. As we have not received your cancellation request within the 30 days free-look cancellation period, we wish to inform you that we are unable to process a refund of premium paid towards your policy. Further, please find the details regarding the free look provision mentioned under ‘Option to Return/withdraw’/’Cancellation in the Free Look Period’ section of your policy document. We confirm that as of today the policy is in ‘Lapsed’ status due to non-payment of renewal premium which was due on December 06, 2013. Hence, we request you to pay the amount as mentioned below: Details Amount (Rs.) Outstanding Premium 97003/- Service Tax/Education Cess 1503/- Revival Charge 281/- Interest Amount 7178/- TOTAL 105965/- This revival quote break up is valid for a period of 15 days from today’s date July 21, 2014. If you pay the outstanding premium online or opt for a Direct Debit mode for paying your future premiums then the revival charge of Rs. 281/- will be waived off. Please find the attached Direct Debit Mandate Form which you may submit along with your written revival request. Kindly visit our website www.hdfclife.com to know the process for online payment and our branch addresses across India. Further, please submit a Personal Statement of Health along with the above request. We assure you that the above resolution has been provided after due consideration of all facts and findings. Insurance being a long-term contract, it is advisable to continue the policy till the end of term to reap the full benefits of the plan. Assuring you the best of our services. Warm Regards, Rohit Kanojia Customer Service Officer In case you are not satisfied with the above decision you may contact Mr. Ravi K Chikkam within 8 weeks of receipt of the resolution communication at any of the below mentioned helpline. Failing which we will consider the complaint to be satisfactorily resolved. Write to Mr. Ravi K Chikkam at 11th Floor, Lodha Excellus, Apollo Mills Compound N M Joshi Marg, Mahalakshmi, Mumbai – 400011, Maharashtra Alternatively, e-mail us at [protected]@hdfclife.in addressing to Mr. Ravi K Chikkam [protected][protected][protected][protected][protected][protected][protected][pr...⇄ Regarding the below trail mail I could not get any kind of response from you. At the time of taking policy Company Representatives and officials came to me for many times, but after taken policy and having issue and problem either of the people is not responding. Is that I made mistake for believing the Private Organizations and HDFC Group and its Staff. Don't you give response and caring for the existing policy holders? I was cheat by your company representative because of his unethical practice and lack of your company mechanisms. Again and again I am requesting that your representative was taken signatures on empty form confirm that it was singly payment policy, I was not filled up the Application form and I have not get any confirmation or welcome call from the company regarding the confirmation of the policy details. Request you to go through the below trail mail and respond to my concerns. PALLERAHIM MUSTAFA KHAN [protected]

Sir, I have taken two equipment loans bearing Nos.3370175 and 17932623, the said loans are closed. But, they have not returned my original Invoice and not issued NOC till date. Since, the said NOC is urgently required by me, I have requested repeatedly, But, unfortunately Mr. Srinivas Bhaskar( Mobile No. [protected]) refused, without any valid reason. Hence, pray you to kindly look in to the matter and instruct HDFC Bank to issue NOC immediately.

A copy of loan statement for last nine instalments report generated in on line banking account is attached herewith for your immediate documentary evidence and request you to kindly do the needful.


Regards

TVS Prasad

HI
Sir/mam

with out my intimation my amount has taken from HDFC A/C OF ASD charges more than 3500rs

24/8/2014 393.26rs
20/8/2014 393.26rs
20/8/2014 393.26rs
16/8/2014 393.26rs
16/8/2014 386.11rs
16/8/2014 16.85rs
24/8/20104 16.85

pls credit my amount 3500rs
in
my HDFC A/C no:[protected]
my debit card no:[protected]
my emailadd : b.[protected]@gmail.com
pls do needful for me, i am from poor family, i need money...

Hi I am holding HDFC credit card. Now i want to close my card. when i called customer care they said that the form is available in HDFC site however i could not find such from there can you please help me in sending the form to my mail id rahulreddy.[protected]@gmail.com so that i can cancel my card Regards Rahul Reddy.

Hello, HDFC bank is charging me AUTO PAYMENT charges from last 1 year without my permission. I have not start auto repayment on my credit card and whenever I called their call centre, they giving me answer that they will callback in 24 hrs.But I did not have any single callback from them. I am not going to pay any AUTO PAYMENT charges to them. One of their customer care representative have also told me that these charges would be reversed but nothing was happened and my payment amount is increased by HDFC from Rs.900 to RS.3500.I have also all recordings of their representatives. So, do please needfull ASAP. Thanks, Sandesh Gavhane

My name is Abhinav Purwar and i have a personal loan with HDFC bank. I have paid 13 EMI and due to my financial difficulties i was not able to pay it from past 9-10 months . i have every intention of paying it but my situation is not i can pay it right now. and because of which my account has been transferred to the collection agency. Now the collection agent named Akshay and other recovery agents from hdfc bank started calling me i in formed him my situation but he kept forcing me some how i arranged some money Rs 1500 to pay him and told him that i will start paying it as soon as i can he again started call me for the same not ready to listen anything and forcing me to pay. i couldn't answer his few calls and he started calling my married sister and her family( which is a serious violation of RBI guidelines) i informed him not to contact my sister or her family as its a violation of the law. He agreed and said we will never contact you sister and her family ...after a month or two he again started calling my sister and his family member who has nothing to do with me and started harnessing them stating he don't know who we are and we will do this and that. i called him again today he started being disrespectful and when i told him that you have violated the law again he said do whatever you want to i will continue doing this and keep calling your sister and her family and everyone. He also stated that bank supports such illegal collection activities. He kept calling me repeatedly again and again and also my sister and brother-in-law and his family also called my cousin and informed him about my debt. I emailed banks loan support and i haven't got any response from them yet its been 3 months and they also threatened my sister and my brother-in-law that he will send police agianst me creating the panic her family.

I have an SB A/C [protected] in HDFC BANK (+91 [protected]) and I have transferred Rs 1000/- using IMPS on 25th Aug 2014 at arount 4.00PM to SBI SB A/C:[protected] Padmarao Nagar, Secbad. The IMPS Ref No[protected]. Amount debited from a/c but not yet credited to recipient. I got message that it timed OUT and status shows in my Netbanking as Transaction Initiated. .Either initiate the Tranc or refund the money into the account. Please...

Hi

I have an account in HDFC bank Saliyur Branch, It was Dormant account. Till July 2014 the account balance is 0, but suddenly They started make charges into my account continuously 4225 rupees for not maintaining minimum balance.

" Dear Customer, The balance in A/c No. XXXXXXXXXX4936 at GURGAON - MAIN BRANCH - SECTOR - 14 as of 23-AUG-14 is INR -3, 589.89 . You have received alert by subscribing for Banks InstaAlerts . To unsubscribe/ modify alerts login to Netbanking or visit nearest branch . Check A/c for current balance . Credits in A/c are subject to clearing . For any queries write-in to [protected]@hdfcbank.com Use the Locator feature on HDFC Bank MobileBanking...

Deasr sirs,

I was using my hdfc bank debit card no[protected] at

An axis bank atm [atm id cwac21104, dt 23-8-14, 15.17 hrs, and record no of withdrawal 7289

The machine flashed after swiping the card and performing necessary transactions 'collect your cash'', but then,

No cash came out.

Again, the machine flashed 'transaction declined', but the amount of rs 3000/ already

Got debited to my hdfc account.

On taking up with axis bank, they have advised me to take up with you.

You are requested to do the needful and regularise the amount debited to my account.

Regards,
V.Srinivasan
Hdfc bank cust id
3589960

Sir, I had taken a policy - UL Endowment Winner with HDFC life. The policy number was 12635839 which was started on 13th February 2009. I have paid premiums of 50, 000 / year for a three years but due to lack of funds I couldnt continue the payment. Just when I was planning to break the policy and withdraw the money I invested, Sachinkumar (Direct Sales Manager - TAD, HDFC Standard Life Insurance company ltd, M: [protected], E: [protected]@hdfclife.in) called me in January ending 2014 for a meeting to discuss about an alternate plan where I dont loose out on the cancellation amount and he can arrange for two installments to pay my last 50, 000 for this plan. He came along with Prashant Mundhe (Yet another Direct Sales Manager - TAD, HDFC Standard Life Insurance company ltd, M: [protected], E:[protected]@hdfclife.in )and convinced me saying that the funds accumulated in my existing policy could be transferred into a debt policy and I just need to pay 25000 in Feb and the next 25, 000 in Aug and I dont have to pay any further premium. All funds of the previous policy would be utilized in this new policy and I would get better returns on policy maturity. They created a new policy for me - HDFC Life Classicassure plus, policy no[protected] and provided me the receipt of INR 25, 000 which I had paid to them. They said that I would get a confirmation call but you can say that you have understood all terms and are ready to go for it. Since they are employees of HDFC Life (They also provided me their business cards) I assumed everything is good and I proceeded as they had told me to.A few months later when it was time for me to pay my supposedly last payment of Rs. 25000, I called up the call centre just for a verification about the same and was shocked to know that my old policy still continues as it is. The new policy started off at the initial 25, 000 which I had paid and is for a period of 10 years (Premium paying terms of 7 years). The last payment which I was about to make is for the second installment for year 2014 and this will continue for 7 years !! Thats not all. This policy is non-cancellable. It seems that there was a 14 days period after the policy is made where we can cancel. After that we have no other choice but to continue. I was unable to comprehend this. I tried calling Sachin but he was always not reachable by phone. I wrote a strong letter to customer service (Complaint No. [protected]) but they reverted to me saying they have done a thorough investigation and they dont find any issue and that they have my signatures at all places verifying that I know what the policy is about. I wrote back saying that they should stop the auto debit from my account for the next installment as I dont want this policy. There was no reply to that. It was good that I knew which account would be debited and I kept insufficient funds in that account. Day before yesterday I got a call from the bank saying that an ECS transfer request is going to be declined due to my insufficient fund and I was glad that the second payment didnt take place. Had it been any other honest company, they would have atleast stopped the ecs transfer thinking that the customer is not happy with the plan, lets stop the autodebit till the entire issue is solved. But thats not the case with HDFC Life.I want to cancel this new policy and I also need my 25, 000 back. This is fraudulent way of selling policies by giving false information and promises. By doing this, HDFC Life is spoiling its own image in the market.
A disappointed customer

I am getting a number of calls from them to get a credit Card. the heights is caller tells me to pay them 12000 rs to Stop calling me. Because they purchased data set and my numBer is There. All This after requesting not to call me. I Am frustrated.

HDFC BANK at Bangalore Richmond road does not have parking facility for customer nor its employee.
Customers suffer for parking place, most of the time from traffic police who takes away their bike. i dont know how RBI has given the permission to HDFC BANK.

Kindly some one solve this problem or cancel banking license for HDFC BANK at Bangalor, Richmond road, salco center building.


ADFC EMPLOYEE

Dear sir, i have a applied personal loan application many times in HDFC bank. Every time they rejected my loan application due to cibil score and bad credit history i all ready get new credit card and now my cibil credit score is also good but still they didnt giving me loan. and last 3 years continuously my salalry deposited in HDFC bank so why they didnt gave me loan?????? with regard [protected]@gmail.com [protected]