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Citrus Payment Solutions Complaints & Reviews

www.citruspay.com

3.2

Updated: Aug 12, 2023

Complaints 2969

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1777

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1192

Good! Citrus Payment Solutions values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Citrus Payment Solutions step up their efforts to fully resolve all complaints 👍

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Order Zara from citrus payment gateways amount got deducted from my account as well as order at Zara got cancelled

zara order payment

money deducted while shopping online on zara app but order showing payment pending

money debited from bank account but order not received by zara

Order Zara from citrus payment gateways amount got deducted from my account as well as order at Zara got cancelled

Order Zara from citrus payment gateways amount got deducted from my account as well as order at Zara got cancelled

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Need refund immediately for failed order

No refund processed

please refund my balance

Citrus Payment Solutions reviews & complaints page 146

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Address: New Delhi, Delhi, 110045

Website: citruspay.com - Citrus Payment Gateway‎

Sir/madam,

i was made a payment of rs. 1253.93/- through my debit card for on line in-favor of nios new delhi via citrus pay on dated 30/06/2016 at around 03:06 p.m. my card shows the balance deducted of amount rs. 1253.93/- but the system not generate the payment slip & the amount of rs. 1253.93/- was not deposited in favor of nios new delhi. i am attaching my latest bank statement (atm statement).
so you are requested...

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Address: Dharwad, Karnataka, 580004

Website: www.kea.kar.nic.in

The karnataka cet admission fee of rs.55006.32 was made through citrus payment gateway available in www. kea. kar. nic.in. at the final stage after entering the otp the there was an error message from citrus server. my account is debited with the said amount but not credited to karnataka examination authority (kea). this is an emergency case if not credited with the fees we will be loosing the engineering seat instantly. please look into...

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Address: 335001

Website: airtel money

Sir i have load the amount my bank account no.[protected] indusind bank net banking to 200 rs airtel money wallet mobile no. [protected] the trancution was succesfull to bank the refrence code to bank [protected]
And citrus refrence no.[protected] the amount was not credit to my wallet account plz refund the amount as soon as possible i attach the pdf bank statement 24 jun 2016 to 01 july 2016 plz rewart the amount my bank account...

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Address: Mainpuri, Uttar Pradesh, 205301

Website: www.citruspay.com/sslperf/niosgeneralv2/cancel

Respectfully sir/ madam,
I have deposited fee nios but nios fees is not received and my account has been debit fee 3580.71 date[protected] time 12:09:01 my sbi atm end no.3559 and my further contact. [protected]@gmail.com (mob) 0 [protected]
I payed an amount of a total of 3580.71 inr admission to the national institute of open schooling in kannauj, up, through the citrus pay. the total amount was paid in 3580.71 inr,...

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Address: Mumbai City, Maharashtra, 400052

Website: www.citruspay.com

Hi,
I made the payment at nios but payment could not go through & i have been charged rs. 1780.16, kindly check that transaction has done or not because today is the last date to submit if i pay fee after today i will be charged 600 extra. so i request you to check it on priority basis.
I am sending attachment the error page. & email which i received from bank.

A charge of rs. 1780.16 has been initiated on your...

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Address: Mandi, Himachal Pradesh, 175001

I placed order on shop clues but from the shopclues i didn't get any notification of order placed or not...on other hand my payment through citrus clues network was successful, I have payed for two orders turn by turn and both are having same status .
Sort this issue and my orders txn# is given below for your reference.

Now help me regarding this as soon as possible and refund my amount or pay it to shopclues to get...

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Address: Bangalore, Karnataka, 560072

Website: CITRUSAIRTEL

I am chethan sk. i have made payment of airtel mobile [protected] on[protected] date of rs. 300/-.
Payment unsuccessful but payment has been deducted from my hdfc bank account.
The transaction reference is [protected]-citrusairtel.
[protected] is the cheque/ref no.

Kindly refund the amount as soon as possible

Regards
Chethan sk
[protected]...

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Address: Sagar, Madhya Pradesh, 470223

Website: iti.mponline.gov.in

Dear sir / mam,
I have make online payment through your service 700/- payment on date 24/06/2016 & 1750/- on 28/06/2016 but till now that payment not dilivered to second party & not returned to me

Merchant order number:[protected]
Citrus reference number: [protected]
Order amount: 1750.00 inr
Transaction date & time: jun 28, 2016 02:00:36 pm...

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Address: 221006

Website: www.nos.org

While applying for admission in nios through online under reference no. b [protected] (class xii, steam-2, exam scheduled in oct. 2016), i have tried thrice to deposit an amount of rs. 3771.50/- i. e. registration/exam. fee but remained transaction failed as the citrus server (a third party server working for nios) popped up internal error but the same amount is deducted thrice from my sbi a/c [protected].
Ultimately, i opted for offline...

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Address: New Delhi, Delhi, 110062

We have pay rs1441.39 ref a[protected] from pnb debit card payment tran ecom 19794 citryuspay*niocci on date 25/06/2016 but not fee not updated bank amount had been debited from account transfer to u.
[protected]@123.com
C/o [protected]@gmail.com
[protected]...

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Address: Kolkata, West Bengal, 700039

Website: Vodafone

I have recharged 2g/6 gb data for my mobile no.[protected] through rechargeitnow at about 11.35 am on 25.06.206. the payment of rs.591.00 was made through citrus pay using sbi card. surprisingly, the amount has been charged to my card account but data has not been credited to my mobile number till now.
I would, therefore, request you to refund me the amount of rs.591.00 by credit to my card account immediately....

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Address: Thane, Maharashtra, 400612

Website: citrus wallet pay

Dear citrus team,

Please note that i have done bank transfer thru netbanking using my sbi account towards nios (National institute for open schooling) for i.Rs 1711.50, , but due to internal error message my payment is not cleared.

Pls do needful to update the same as my bank account shows payment was successful.

Also attached is the screenshot

Thanks
Husain
[protected]...

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Address: Bangalore, Karnataka, 560066

Website: www.citruspay.com

I tried to make a payment for nios examination fees through citrus.
At the end of the transaction the citrus page showed session expired, and the amount of rs 2468.85 got deducted from my account three times.
So a total of rs 7406.55 was deducted and the transaction was a failure.
Now the citrus customer care is telling they don't have the money and refused to return it.
Date : 21/6/2016
Amount : rs 2468.85...

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Address: New Delhi, Delhi, 110043

Dear sir/ madam,
I inform you that i have filled nios admission form on dt19.06.2016, for class 10th admission. each of payment rs.2766.45. both are successful. but when i logging 3rd form then we get massage payment declined. when i checked my card a/c the 3rd payment also successful.
My credit card no is [protected], hsbc credit card. name madhup kumar. please refund my exess payment of rs 2766.45.
Regards, madhup...

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Address: Gautam Buddh Nagar, Uttar Pradesh

Respectfully sir/ madam,
I have deposite fee nios noida sec 62 but nios fees is not receivedand my account has been debit fee 1719.55 date[protected] my sbi atm end no.7265 and my further contact. [protected]@gmail.com (mob) [protected], [protected]
I payed an amount of a total of 1719.55 inr admission to the national institute of open schooling in noida, up, through the citrus pay. the total amount was paid in 1719.55 inr,...

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Address: 110047

Respectfully sir/ madam,
I have deposite fee nios noida sec 62 but nios fees is not receivedand my account has been debit fee 2043.23 date[protected] time 12:24:07 my hdfc atm end no.7514 and my further contact. [protected]@yahoo.Co.In (Mob) 0 [protected]
I payed an amount of a total of 2043.23 inr admission to the national institute of open schooling in noida, up, through the citrus pay. The total amount was paid in 2043.23 inr,...

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Address: New Delhi, Delhi, 110075

Website: www.nios.ac.in

I payed an amount of a total of 1516.1 inr to the national institute of open schooling in noida, UP, through the citrus pay. The total amount was paid in two transaction of approx 708.05 inr, which was the total amount to be paid. But the message of payment acknowledged by nios wasn't prompted so I made another payment which resulted in the same. NIOS has not recieved either of the payment and it is believed that citrus pay still has the...

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Address: 560102

Website: www.nestaway.com

Citrus Pay
Transaction Date:[protected]
Transaction Description : IBP CITRUS P[protected]-2016

Description:
I paid a token amount of Rs 3000 to Nestaway from my UCO bank account.
I used Citrus gateway for this transaction. After i paid the amount, the website frooze and i did not get an acknoledgement that i have paid the amount from nestaway. But the same amount had been deducted from...

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Address: Faridabad, Haryana, 121001

Website: citrus pay

On 1st june 2016 i filled my admission fee for dps school faridabad but the transaction failed.my money, a sum of 41000 was deducted but still is not reversed back to my account, although citrus claimed to reverse or give it within 4-7 days.[I paid through debit card]
i am requesting to reverse my money or refund it through a cheque
Contact details : [protected]@gmail.com....

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Address: New Delhi, Delhi, 110019

Website: www.makkhichoose.com

I was making the payment for my ticket but your webpage appeared and took 20 rupees. I want to know what is this website all about? How come I registered on your website? Please delete my account details from your database and return my money. Your customer care no. does not work. Contact me or else I will file a complaint.

Rohit Tiwari
Mob.[protected]...

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