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Citrus Payment Solutions Complaints & Reviews

www.citruspay.com
3.2
Updated: Aug 12, 2023
Complaints 2969
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Citrus Payment Solutions reviews & complaints page 148

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Joychand Konai
from Srinagar, Jammu and Kashmir
Feb 3, 2016
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My money was no transfer in my other bank account

Address: 742187
Website: Citrus Pay

I am using citrus 1st time.i tried withdral my money 2000 rupess and deposit idibi bank on 02 februry 2016.. Everything went fine however during payment transaction amount was detected from my bank account but not recived in idbi bank was failed. Can you please take quick action to get refund amount to my bank account or to my citrus account?? Mail id used for transaction is joy.berhampore @gmail.com......
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G
Gadgesunil
from Chennai, Tamil Nadu
Jan 21, 2016
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Non refund

Address: Mumbai City, Maharashtra, 400043

Citrus Pay — Non refund of money by citrus pay


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I am using citrus club app 1st time.i tried for pay my reliance electricty bill of Rs. 450.00 on 11th January 2016.. Everything went fine however during payment transaction amount was detected from my bank account but bill payment was failed. Can you please take quick action to get refund amount to my bank account or...
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suraj@99
from Mumbai, Maharashtra
Jan 15, 2016
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Fwd: fraud transaction of rs - 8257 /- on behalf of snehal mane (Service not rendered)

Address: Mumbai City, Maharashtra, 400093
Website: www.citruspay.com

Myself snehal bharat mane I have paid money to merchant of citruspay by kotak to get better job however he not yet given me a single lead or contact of any job offering company, I am asking to refund my money but merchant -www.perfectfuture.in and CITRUS PAY both are not replying to the mail both ar fraudsters to make money by fooling people. please suggest i lost 9000/- rupees help to get refund from Payment gateway(citruspay) Merchant...
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Bhagwan Dome
from Malegaon, Maharashtra
Jan 14, 2016
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About extra fee payement

Address: New Delhi, Delhi

Sir, i was made fee payement with citrus payement solution but fail and cut by account transaction number is [protected] and dated-30/12/2015...
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Sharadchandar Iyer
from Hyderabad, Telangana
Jan 12, 2016
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Inconvenience

Address: 500085
Website: N.A.

I installed and loaded amount with purpose to pay credit cards. You do not have options to register various cards and pay instantly. Only indusind could be registered. What is actually this app for!!!???. What for the history and reminder dates, when this does not enable instant payments? Please call me at [protected] or reply to [protected]@gmail.com Explain in what way this is helpful. Sharad....
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G
Gadgesunil
from Chennai, Tamil Nadu
Jan 12, 2016
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Failed payment reliance energy (Mumbai)

Address: Mumbai City, Maharashtra, 40043

The bill payment my moblie applicaion till date 11.1.2016 mob no. [protected] The bill paymentof Rs. 450.00 for Reliance Energy (Mumbai) initiated by you has failed . Transaction ID is CCJP7HAPN9. dONT'T worry we'll refund your mony in 5 to 7 day pls conform may Email ID- sunil.m.[protected]@gmail.com Mob No - [protected]...
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R
Rajkumar90
Jan 4, 2016
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Mobile recharge failed

Address: 560100
Website: Airtel app

I tried to recharge my AIRTEL prepaid phone for a internet pack amount of rs.197. The transaction was v failed but the money has been debited from my account via Curtis pay. My mobile number is [protected]. The transaction happened at approximately 6.10pm on 4th Jan 2016. The following is the message that I got from AIRTEL. Your airtel mobile recharge for number [protected] and txn id[protected] has failed. Click on the following link...
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P
prabakara
from Bengaluru, Karnataka
Jan 2, 2016
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Money withdrawn from my hdfc savings account without my authorization

Address: Bangalore, Karnataka, 560055
Website: www.hdfcbank.com

Four transaction posted to my savings account at the hdfc bank on dec 25 2015 by citrus Airtel. these are the transaction details. ref#[protected] amount Rs.168 ref#[protected] amount Rs.200 ref#[protected] amount rs. 168 ref#[protected] amount rs. 200 i did not authorize these transactions. please do the needful. kapu s prabhakara...
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Harsh Mapara
from Mumbai, Maharashtra
Dec 31, 2015
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Transaction Failed but Money debited from account and still not refunded.

Address: Coimbatore, Tamil Nadu, 641004
Website: www.citruspay.com

Transaction Failed but Money debited from account. Though they mentioned in a mail that failed or accidental debited transaction will be refunded in 4 business days but refund is yet not initiated. Following is the transaction details: Merchant Order Number: 6571599 Citrus Order Number: CTX[protected] Order Amount: 445.88 INR Transaction Date and Time: Dec 24, 2015 03:11:59 PM...
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ramsingh meena
from Gurgaon, Haryana
Dec 24, 2015
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Not refund my money

Address: Faridabad, Haryana, 121009

Sir mene 22/12/2015 ko payment ki par payment nhi hui par mere accont se money cut gai app se nurodh ki mere paise lotado thaks mo no [protected]...
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S
Shaukin Ali
from Mumbai, Maharashtra
Dec 21, 2015
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Fund not refund

Address: Dehradun, Uttarakhand, 248001

Sir/mam mene nios ke through citrus payment se examination fees paid kar raha tha jo ki 1 to ho gyi jiska no. Hain[protected], ya fir[protected] lekin jab main dusri payment kar rha tha to network problem ki wajah se account deduct ho gya a lekin fees paid nahi hui joki 1506.74 paise thi joki abtak waoas nahi ayi yah payment mene raat ko 17/12/2015 ko 10.23pm ke karib ki thi ... Please help me sir plese sir my money refund kar dijiye...
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C
cnshah91
from Mumbai, Maharashtra
Dec 20, 2015
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Non refund of money by citrus pay

Address: 400092
Website: www.citruspay.com

I am using citrus club app 1st time.i tried for pay my reliance electricty bill of Rs. 1, 560 on 29th Nov 2015.. Everything went fine however during payment transaction amount was detected from my bank account but bill payment was failed. Can you please take quick action to get refund amount to my bank account or to my citrus account?? Mail id used for transaction is [protected]@gmail.com...
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sridhar kolar
from Chintamani, Karnataka
Dec 10, 2015
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Fraud call

FRAUD CALL FRAUD SBM DEBIT CARD Dear Sir, Please refund my transaction as the transactions done on 07/12/2015 was not done me but through someone else. I had got a call telling that they are calling from ATM Technical Assistant Mumbai that my ATM card has been blocked and should be activated so they asked me card details and drawn sum of money of Rs 5000/-. They had asked me to tell the OTP password which i received in my mobile that...
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M
manish kakad
from Mumbai, Maharashtra
Dec 8, 2015
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Citrus cube app

Address: Mumbai City, Maharashtra, 4000068
Website: www.citruspay.com

Paid Reliance bill through Citrus Cub app. Date 28/11/2015. The rupees from my account got cut but not reflected in Reliance bill (1290 rupees). It has been 12 days and I have contacted them through email provided on site. I got response that i should contact my bank as they have given refund, but bank says that no refund has been done. I have checked my card statement and no refund is done. My refund my money. My mobile number is [protected]....
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N
nripenc
from New Delhi, Delhi
Dec 1, 2015
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Fraudulent debit

Address: New Delhi, Delhi, 110087

My sister was cheated yesterday over phone, the fraudster called her from this number [protected] which is located in west bengal and told her he is from HDFC bank and needs to update adhaar card details and tricked her into giving him debit card details. That fraudster took out Rs 10, 000 from her account. The money was transferred via Citrus pay medium.

I have got her debit card blocked and filed a complaint at HDFC Bank...
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M
merlekumar
Nov 19, 2015
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Credit/debit card details requested for making refund

Address: Chennai, Tamil Nadu, 600007
Website: Citrus Pay

I am requesting for refund of payment Rs.1311.00 to my IOB account as I had made the payment by 'Online Net Banking' via Citrus'for MTS Wifi Mblaze Postpaid No.[protected]. I had sent this complaint yesterday, 18.11.2015. However, Citrus Pay Customer Support called me several times today and are asking for all my credit/debit card details including number, cvv last 4 digits, validity, etc. or user id and password for Online...
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S
Soupam Mandal
from Delhi, Delhi
Nov 18, 2015
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Money withdrawn request not completed

Address: Bangalore, Karnataka, 560102
Website: citruspay.com

#customerharassment #cheating #fraud TinyOwl
Due to refund policy tinyowl credited my money back to citrus wallet.I have tried several times withdrawn request with this wallet but the stupid customer support guys always came back with excuse "your name and account number does not match".But in past there were multiple times(after a lot of followup emails/calls) reverse transaction against the same account number and name.This...
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M
merlekumar
Nov 18, 2015
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Payment of rs.1311 made through citrus pay to mts not received by them.

Address: Chennai, Tamil Nadu, 600007
Website: Citrus Pay

Please note that I made a payment for Rs.1311.00 through Citrus Pay to MTS Wifi MBlaze for my Postpaid connection No.[protected] on 16.11.2015 which has not been paid to the company to date. The amount has been deducted from my bank account at IOB. I wish to request refund of the same. Please do the needful.

Date of Incident : 16.11.2015
Full description of incident : As stated above
Desirable resolution: Request...
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123return
from Udaipur, Rajasthan
Nov 16, 2015
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Mlsu m.a examination form payment not done

Address: Udaipur, Rajasthan, 313002
Website: mlsu-citrus pay

sir, mene mlsu m.a previous ka form bhara tha payment ke time error aa gaye the but account me se 1435.00 rupye kat gaye 8 din baad bhe muje paise refund nahi hue yaha par onlnie/offline dono option the mene fir se offine karke bank se challan katwa diya he 9 din ho gaye he abhi tak mere account me failed transation ke paise nahi aaye he...
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SathishBenita
from Coimbatore, Tamil Nadu
Nov 16, 2015
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Payment not received

Address: 641032
Website: www.citruspay.com

I had tried an online recharge of Rs 100 to my mobile # [protected] using Citrusairtel on 9th Nov 2015. Somehow the booking was unsuccessful, but they deducted amount from my bank account, till now they did not refund the amount, so kindly please check and help us. Name: M Sathish Kumar My HDFC Ac no [protected] Cheq/Ref No. [protected]...
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