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Citrus Payment Solutions Complaints & Reviews

www.citruspay.com

3.2

Updated: Aug 12, 2023

Complaints 2969

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1777

Unresolved

1192

Good! Citrus Payment Solutions values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Citrus Payment Solutions step up their efforts to fully resolve all complaints 👍

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Order Zara from citrus payment gateways amount got deducted from my account as well as order at Zara got cancelled

zara order payment

money deducted while shopping online on zara app but order showing payment pending

money debited from bank account but order not received by zara

Order Zara from citrus payment gateways amount got deducted from my account as well as order at Zara got cancelled

Order Zara from citrus payment gateways amount got deducted from my account as well as order at Zara got cancelled

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Need refund immediately for failed order

No refund processed

please refund my balance

Citrus Payment Solutions reviews & complaints page 4

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Address: C2180, Indira Nagar, Lucknow 226016

This is regarding my house tax, which was deposited using Citruseazypay on 07/04/2021. But now when I am going to deposit house tax for this year it is showing that it is pending for the last year. Here are the details of the transaction.

Date- 07/04/21
Narration -[protected]/CITRUSEAZYPAY
Cheque/Ref no - [protected]
Amount - 1, 353.00

Can you give me any updates on this.
br...

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Dear sir /madam,
I have made a payment for MY TRADE LICENCE RENEWAL online . Amount deducted from my account but Licence Renewal showing still due . Please check and clear my issue.
Transaction details are below...

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Sir, While filling the examination form for University of Kota on 08/04/2022, I submitted the examination fees of Rs.2700/- thru HDFC netbanking via CITRUSEAZYPAY.
Though the amount was debited from my account the form was not submitted as immediately after deduction there was a msg on screen saying sorry for inconvenience and you can again continue transaction some other time etc.etc.
Please get my money refunded back in my...

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Money debited from bank account but order not received by zara.

Krish Mehta
I was placing an order on ZARA india App on 9th April 2022 and had opted for payment via UPI.
I then did the payment through google pay app and money got debited from my account but zara did not received the amount.

UPI Transaction ID[protected]

So zara cancelled the order from their side as it keep pendingbr...

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Address: 16-11-477/6/1/A, SAI TOWERS, DILSUKHNAGAR

Hi we have done payment for Rs: 9000 for trade license renewal
amount has been debited from bank account but renewal is not done successful.

Trade License Details
TIN NO :[protected]
Title Of Trade : SRI VENKATESHWARA MEN'S EXCLUSIVE
Trade Address :[protected]/6/1/A, SAI TOWERS, DILSUKHNAGAR
Circle : 6-Malakpet
Name of Owner : K VENKATESHWAR
Address of Owner :[protected]/6/1/Abr...

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I paid my trade license renewal amount through Google pay and my amount got deducted but I still didn't get receipt. Kindly look into issue...

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Address: Jammu

Payment made was failed as the du portal is still not showing the status of submission of fees I want my refund of 510rs
Inform me what I can do to get my money back on
Gmail [protected]@gmail.com...

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Address: V.P.O GIRURI TEH.BANSUR, Giruri, Bansur

Sir mene ake chalaan net banking SBI se collage form ka lya kaate tha Jo fees not submitted bata Raha h...

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Address: Viraj Building, 3rd Floor,, Above HDFC Bank Branch, SV Road, Khar (West),, Mumbai, Maharashtra 400052, IN

Website: www.citruspay.com

Hello,

I tried to pay my college fee 20810/- on[protected] for my fourth semester. My college that is University of Hyderabad is using eazypay which redirected me to the citrus payment gateway.

I made the payment through Union bank of India and amount got debited from my account. I also got a message from the bank that transaction to citrus payment solutions was completed successfully but my college has not...

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Address: karnataka/ Bangalore

I have connected my payment gateway through wix to Citrus pay and my customers did a payment through the gateway but money didn't get credited to my bank account .. no one replying to complain emails as well and no customer contact number...

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I have paid rs 1500 on 10.02.2022 through phone pe UPI. To Bihar cm relief fund. My amount is deducted but payment is not reached to benificery. Payment gateway is citrus . Details is as below
Transaction id- T2202101257255373844238...

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Sir, While filling the HVSP on 25/02/2022, I submitted the PAYMENT Rs.2483/- thru HDFC netbanking via CITRUSEAZYPAY.
Though the amount was debited from my account the form was not submitted as immediately after deduction there was a msg on screen saying sorry for inconvenience and you can again continue transaction some other time etc.etc.
Please get my money refunded back in my account as soon as possible.
Date - 25.02.2022br...

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I made a transaction to zara on 4th feb and cancelled the order on 5th of feb but i didn't get my refund till now. i had already contacted the bank and zara but they are saying that they don't have money.
so i request you to refund my money back into my account.
my transaction id is:[protected]...

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I made a transaction to zara on 4th feb and cancelled the order on 5th of feb but i didn't get my refund till now. i had already contacted the bank and zara but they are saying that they don't have money.
so i request you to refund my money back into my account.
my transaction id is:[protected]...

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Website: erpamruhp.in/sta_applicant

Dear sir,
i have remitted an amount of Rs.1.00 Lac through net banking from my SBI account as counselling fee to maharishi markandeshwar Medical College kumarhatti, Solan, HP vide ref no CHI6632696 on 10th Feb 2022at 20.15 hrs as per the sms received from your end. Would be obliged if you can provide acknowledgement for the said payment credited to the account of maharishi markandeshwar medical college kumarhatti, Solan. kindly do...

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I have paid school fees, but not showing paid.kindly advise.
Debit
INR 3000.00
A/c no. XX3447
[protected]:39:35
INB/[protected]/CITRUS PAYMENT SOLUTIONS P
Axis Bank...

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I have made a payment of Rs.1125 on 21 October 2021 to kongunadu arts and science College as part of semester exam fees from my SBI bank.the payment is neither settled nor refunded.pls check reg this.Have also attached the snap...

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I paid school fee for my son through school portal which uses Citrus as payment gateway. Money was debited from my account but transaction was not successful.
When i checked with my bank as per them amount is received by beneficiary but school authority is saying they haven't received the amount yet. I already raised a concern with Citrus but i have not received any response from them. I also escalated this to level 2 and tried calling...

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Rs.750.00 sent to nioshelpline.[protected]@axisbank from your Paytm a/c 91XX2433. Ref:[protected].
Does not show on the site...

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Address: Ponnusamy Nadar college of Education, R28, TNHB, Ayappakkam, Chennai 600077

I made a payment of 2000 Rs. to Annamalai University. The second payment went through and I received receipt. The first payment did not go through. I need a refund of the first transaction....

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