ClearTrip Complaints & Reviews

Ticket ID no. [protected] Spicejet-SG105.I Booked round trip from kolkata to portblair and back on 21.4.2014 and 27.4.2014. I booked three meal (2 non veg+1 Veg ) on 21.4.2014 and three meal ( 3 Non veg ) on 27.4.2014.but I did not get 3 meal when I challenged to crew then they check the list and told that our name was not their. They told me it was the falt of cleartrip agent.you sent on payment details for 33, 515 and then you add my meal...

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Address: Mysore, Karnataka

We booked a two seats in srs travels through cleartrip.and they given a confirmed ticket. After the booking they called us and tolled the ticket was not confirmed.we booked the seats from mysore(05:00pm-22/Apr/2014) to Chennai(06:00am-23/Apr/2014) and the seat numbers are 11 and 12. At 5:39pm on 22/Apr/2014 they messeged us the seats are confirmed. How the travelers can trust and travel with them....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Surat, Gujarat

4th April 2014 To, Cleartrip Customer Service, SUBJECT: Non-Issuance of Ticket in Name of Kalpana Desai - False Copy of Ticket Provided My complaint with Customer Support at Cleartrip was lodged on 13th February 2014. Cleartrip issued a ticket in favour of my mother Kalpana Desai, 59 years old. She was due to fly from Surat to Mumbai on 14th February 2014. However, on checking with Spicejet staff on the ground in Surat on 13th February,...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

I Have booked a Hotel thru ClearTrip, Made Payment & I have received a confirmation Voucher with some Hotels Policy- No point is released to Couple should carry marriage proof at Hotel while check in .. Since we don't have Proof, Hotel rejected Accommodation .. When I call back ClearTrip CC says there is point no Number 5 is mentioned as Couple should carry, , whcih is not there Please Find attachment that was sent to me post...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

2 Comments

Address: Pune, Maharashtra

I have booked hotel rooms on 12-13th March 2014 from cleartrip website and got the confirmation along with the voucher code . I called them to get the verbal confirmation also . I received a mail on 18th March 2014 that rooms are not confirmed and they will confirm in next 5-7 Days working days . On same day I have raised an issue that customer care are saying that rooms are confirmed and mail is conflicting with customer care . Again, on...

Helpful

Be the first one to find this review helpful

Found this helpful?

3 Comments

Address: Pune, Maharashtra

I was booking 4 tkts. from Cleartrip (pune-delhi-pune), the amount shown was 32000 on 6th February 2014, but at the time of payment the amount recovered by my Credit card was Rs, 40000. There was no pop up before paying the amount, but your representative said that in the IT call log mentions that there was a pop up before booking, so I insisted to have the call log emailed. The call log was sent but this was not of my transaction, it was...

Helpful

Be the first one to find this review helpful

Found this helpful?

3 Comments

Address: Indore, Madhya Pradesh

with reference to my Flight trip Id [protected] (Pune to Indore) .
I have charged 5469 while debited from my account Rs. 5598.
I didn't received any Insurance paper and receipt of Rs. 129.
You are requested to send the above details which is required by on urgent basis...
My email id: [protected]@yahoo.com
Name : Yogendra Vyas...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Chandigarh, Chandigarh

I had booked one air ticket through net banking from new Delhi to Abu Dhabi in 13th Feb 2014 of my Brother in law. While booking the ticket I have mentioned his name Manish Sharma whereas on Passport his name is Manish Kumar. We have requested to cleartrip to change the sir name but they have not change and advise us to cancel the ticket and book new one. On 14th Feb I have cancelled that ticket and book new one.

On cancelation...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Ludhiana, Punjab

Dear Team Clear Trip,

I am a regular with your booking site & been booking since the past 7 years.

I recently booked a flight for 2'nd Feb, 2014. TRIP I.D-[protected] ; PNR - Y9NRB ; Ticket no.-098-[protected] .

Air-India unfortunately cancelled the flight on the very last minute (got to knw when we approached the counter with the hope to access our boarding card) due to fog &...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

Here is my experience about www.cleartrip.com. The Travel site. I tried to book Kolkata-Dhaka for 27Jan2014. The Transaction was failed. I re-tried to book. Again failed. This time blank page appeared. Before I try for the third time, I wanted to check, if money was deducted from my account. Yes. It deducted twice. For both the failed transactions. I was under Impression that, as these ware failed transactions, it will be refunded....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Pune, Maharashtra

I booked a round trip flight from cleartrip mobile app on 09/01/2014. And for that an amount of Rs.12044 has been deducted from my bank account. To my surprise, I dint receive any call or mail or message from cleartrip regarding what has actually happened. After waiting for sometime, I tried their customer care for about an hour.And for that one hour, no one picked my call. When I called my bank and reported the matter, they said they...

Helpful

Be the first one to find this review helpful

Found this helpful?

2 Comments

Address: Bangalore, Karnataka

Hi,

I had booked a flight + Hotel deal with Clear trip. (Trip id: [protected]) When I reached Shimla, I get to know the the road to the hotel booked is closed because of Snow. With nowhere to go, I called up Cleartrip and asked them to change the hotel. They were reluctant to change the hotel saying the policy does not allow them to do so. I was freezing at sub zero temperature with nowhwere to go with my wife and this is...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

Hi, I am a frequent clear trip user for my flight booking. I have an account also. This time I booked two ticket from Kolkata to Jorhat on 13th Jan 2014 (Trip Id [protected]).Due to some reason i had to change one persons ticket from 13th January to 11 th january 2014. I called clear trip customer care and by the help of their guidance i changed the date from 13th january to 11th january for one person through 'Change flights'...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

I had done the following booking on 6th December 2013. Silver Sand Beach Resort, Daman, Daman And Diu, India Trip ID : [protected] Date of check in 28th Jan 2013. Dt of check out 29th Jan 2013. While punching in the dates I had by error punched Jan instead of Dec. Then I called CLEAR TRIP. They very casually informed that it is not refundable. I pleaded to check with the hotel and change the dates. They said someone will call me...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

Hi This is in regards to a hotel booking we did through Cleartrip.com, unfortunately we choose/trusted cleartrip.com and booked a resort. Trip IDs: [protected] & [protected]. The above booking was done based on availability of property on the said cost i.e. INR :90, 000/- on Dec 29th at cleartrip.com(Voucher attached), fortunately we connected with the property representative to confirm the booking and was shocked to know that...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

Company Name: Cleartrip.com Regarding Refund of INR 17253 (Trip ID: [protected]). My money is not credited to account as confirm by their Executives. As the 13 days has over and they are just making fake promises.it is their responsibility to refund the amount and confirm for the same. I hope that you will take legal action and stop is High-tech fraud and help me to refund my money. My Account Details. Account No:[protected],...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

Inspite of following more than a month from cleartrip, I am yet to receive refund of my cancelled trip from cleartrip after deduction of charges. I have called and emailed so many times but no bothers to either reply or call back. First they emailed me saying that they refunded an amount which was less than what the refund should been. After speaking with them again, they emailed saying another refund for the balance has been sent to my...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

This is regarding Online fight booking i have done in Cleartrip.com. Trip ID: [protected] Airline PNR: 32728560 I booked my roundway tickets from Dubai to Kochi through Cleartrip.com on 29th Oct 2013. Since i have to carry check-in baggage of 20kg, i looked for a flight with this option in addition to the hand baggage normally a passenger can carry. I confirmed it in the Section 1: 'Itinerary' of the trip details where it clearly...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

On 7th Sept 2013, I had booked for flight through cleartrip from Sharjah to Cochin. On the process, I tried 4 to 5 times to get the ticket. Finally ticket received with trip id [protected], but double the ticket fare charged from my account. I followed up somay times by telecon and through mails to get the money back. But the reply from cleartrip was within 7 days, 4 - 5 days, 48 hrs, 24 hrs like that. Once the customer care executive told...

Helpful

Be the first one to find this review helpful

Found this helpful?

2 Comments

Address: Bangalore, Karnataka

I had booked hotel in new delhi Trip Id [protected]. .I booked a room for 3 people but I got a room which was meant only for 2 people; hotel authorities clearly said its for 2 people and it was evident from the fact that there was no place for the extra bed.1st question here is that if I booked a room for 3 people and the booking was successful then why hotel denied it for 3 people and why I got a room where there was no place for extra...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

ClearTrip Complaints & Reviews

File a complaint to ClearTrip

Complaints recently resolved by ClearTrip customer care

Most useful ClearTrip reviews

Featured ClearTrip consumer stories

ClearTrip reviews & complaints page 145

Booking meal, but not supply in spicejet on 27.4.2014 from portblair to kolkata

srs travels seat booking

Fraudulent Issuance of Ticket: PNR H5B8WP Spicejet Surat Mumbai

Booking was made Online but Accommodation rejected at Hotel

Cleartrip hotel booking fraud

Excess amount recovered

didn't receive insurance paper and receipt

Cancellation confirmation for New Delhi - Abu Dhabi flight

Refund not processed for flight canceled

Process of money refund in case of Technical faults

Balance deducted with no booking

Cleartrip did not change my hotel accommodation when the road to the hotel was closed because of snow.

No Refund given for date change

NO REFUND GIVEN FOR HOTEL SILVER SANDS DAMAN.

DISAPPOINTED/PATHETIC SERVICE FROM CLEARTRIP

Not refund money by cleartrip.com

Non payment of refund - Trip ID 1307106441

Promised free Check In Baggage while booking the ticket and later charging extra for baggage once the ticket is booked

Did not pay back for double payment

Not got hotel which i had seen on site and not get refund.

ClearTrip Complaints & Reviews

File a complaint to ClearTrip

Complaints recently resolved by ClearTrip customer care

Most useful ClearTrip reviews

Featured ClearTrip consumer stories

ClearTrip reviews & complaints page 145

ClearTrip related businesses