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ClearTrip Complaints & Reviews

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Last updated Jul 18, 2024
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ClearTrip reviews & complaints page 144

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R
RajinderP singh
from Hoshiarpur, Punjab
Jul 4, 2014
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Poor service by Cleartrip

Address: Jalandhar, Punjab

I along with my family and younger brother and his family booked the trip from you on 26/02/2014 {Trip ID: [protected]} for Srinagar including Hotel+Flight spending Rs.71000/- for the month of June, 22nd to June 27th. I had a horrible experience and the trip started when we reach there the designated houseboat "Young Hollywood Houseboat" Ghat no.12 was found locked and the caretaker was absconding. After futile efforts for contacting "CLEARTRIP"...
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Address: New Delhi, Delhi

I booked 3 super deluxe rooms in Mussoorie from Cleartrip. After completing all the transactions for room booking a guy from Cleartrip named Ajit Bisht called and said that the rooms we booked are not available on that date. After long conversation and debate we(Ajit and I) agreed for the deluxe rooms in which 1 room with semi-facility (No TV, No Geyser, No Extension for room service, No Fan) and the refund for Rs. 300 per room i.e. difference...
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M
mr8508
from Basi, Punjab
Jun 29, 2014
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regarding hotel booking

Address: Fazilka, Punjab

respected sir/madam i went to manaali by cleartrip booking in hotel kenilworth, i have paid 7946 rs.fr two days for two deluxe bed rooms.i hv paid 1200 fr two days for child tht is my son.but when i got the rooms there is no extra facility for my child, no extra bed etc.there is rate of bed room 1200 less thn i hv paid to cleartrip, my tour was 22nd june to 24 june2014 my trip id is [protected] .so plz get enquiry fr it why they nt given extra...
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R
RIYADEEPAK
from Noida, Uttar Pradesh
Jun 22, 2014
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TRIP ID 1406207460

Address: Ghaziabad, Uttar Pradesh

Dear Clear trip, I have booked three rooms for three night(23rd June TO 26th June-2014) on dated 20th June-2014 in Hotel Golden Height Darjeeling under above mentioned Trip Id no [protected].I got voucher and mobile alert for confirmation of Hotel along with Hotel land line number. When I called on 21 nd June to the Hotel Golden Height Darjeeling regarding my Booking then they told me that we don't have rooms for the same date.I again...
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R
Rorororo
Jun 21, 2014
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I pressed cancel the trip by mistake and i need to reactivate it

Hi,
Please i need your help my id is Trip ID [protected]
I didnt mean to cancel the flight and i pressed cancel by mistake and i need to activate it back please even if i have to pay additional fee for that but not the whole thing
I know it is my fault but please try to help me to re
activate the ticket back other wise i will have to cancel the whole trip and lose a what i paid
So please find me any soluotion...
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V
Vikashkkumar
Jun 17, 2014
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Charging processing fee on canceled ticket

Address: Mumbai City, Maharashtra

I had booked tickets under trip ID [protected], which had to be subsequently cancelled. Cleartrip charged Rs. 3, 000 towards airline cancellation charges and Rs. 500 towards Cleartrip charges. In addition to this charge, they charged Rs. 300 as processing fee charges. It wasn't mentioned in the tickets that processing fee would be charged in case of cancellation.

Cleartrip has already charged Rs. 500 towards flight cancellation,...
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Raechel Joseph
from Mumbai, Maharashtra
Jun 17, 2014
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I haven't received my refund

myself Ar. Rachel Joseph.on June 1st 2014 I booked my airtickets via cleartrip. we were total three passengers out of which one wished to cancel her ticket due to some reason. I wad promised by the cleartrip team that the refund amount of 3964 INR would b automatically refunded in 5 to 7 working days. then they said there was an error found in the bank so they would fix this n let me know in next three working days. after 9 days I got a call...
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A
akshaykit
from Jamshedpur, Jharkhand
Jun 16, 2014
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Refund Amount

Address: Bangalore, Karnataka

Myself Akshay B M from Bangalore, have booked a hotel in Ooty for 26th May 2014, Below are the details “CLEARTRIP TRAVEL SERMUMBAI IN 75260824145004324711595 3, 239.00” We got a call from Clear trip Manager([protected]) saying that the room is Not Available and told me that he will refund the amount, but I told him to book another room. So he[Clear trip Manager] booked another room and told me to pay extra amount, as it was out...
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L
luckyahuja
Jun 10, 2014
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hotel not up to the mark and no refund

Address: New Delhi, Delhi

My name is Maninder Singh. I booked a room for 2 nights in Dharamshala through cleartrip. The room was so untidy and stinky. The sheets and pillows and blanket were stinking and untidy.. bathroom was in very bad condition. The soap they provide was of very low grade. I did not use the soap. The coffee maker they gave me and that too after asking for it was in such a condition that nobody would even like to touch it. how can someone make his...
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M
Mohammed Huzaif
from Roha, Gujarat
Jun 10, 2014
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cancellation of train ticket

dear sir / madam I have booked a ticket in my clear trip account but due to some problem i want cancel the ticket but when I opened my account to cancel the ticket the page is not loading please do cancel my ticket of pnr:[protected] please it's a humble request this is second time I"m facing this problem my mail id: [protected]@gmail.com...
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Chandrashekar Venkategowda
from Pune, Maharashtra
Jun 9, 2014
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Improper Deduction of Cancellation fee

Address: Bangalore, Karnataka

Dear sir, Ref: 1. Clear Trip : Trip ID : [protected] 2. Go Air, PNR No: 3OLHIZ 3. Flight Details : PNQ 21:00 to 22:20 BLR, Flight from Pune to Bangalore. 4. Travel date : 21.06.2014 I had booked Flight ticket from Pune to Bangalore for date of travel 21st June-14. booking was done on 19th May-14. ticket was purchased with Price of Rs.2481.00 since my meeting got postponed, i cancelled the ticket on 6th June-14 & to my...
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E
enagbansal123
from Agra, Uttar Pradesh
Jun 8, 2014
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unconfirmed hotel booking despite full advance payment

I had made a hotel booking on 6 April 2014 vide Clear Trip ID [protected]. The booking was for 3 nights at "Senator Pine-n-Peak Hotel" at Pahalgam, Kashmir for the period 30 May 2014 to 2 June 2014. I made the full payment in advance.The voucher sent by clear Trip included a contact no of the Hotel also - given as [protected]. I called on this no. 3 days before my travel to confirm my booking and it was told to me that it is confirmed. On...
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S
Subburaj Palanichamy
from Eraniel, Tamil Nadu
Jun 6, 2014
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Ticket Not booked

We have booked ticket for July 24 for train ticket from Madurai to Chennai, Panidan Express. The Ticket Fare including all service charges Rs.457 is debited in my account But the ticket is not booked. The transaction details is as per my bank statement is CCABF1WVD219IGV1992285 TRANSFER TO [protected] AVENUES INDIA PRIVATE Hence I request you to reimburse the amount to my account Contact id is [protected]@gmail.com...
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P
pcsankar
from Chennai, Tamil Nadu
Jun 5, 2014
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Air ticket refund

Address: Mumbai City, Maharashtra

Trip ID : [protected] I have booked an ticket for international travel, when I tried to rescheduled clear trip wash their hands and said that need to contact airways. I done that, now I had cancelled an air ticket through airline, now the refund amount is initiated by airline but clear trip is asking so me the NCO from airline. Even I have given TRIP ID, PNR & E-Ticket they are asking me to sent hard copy which airline has to...
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I
ishanyadav22
Jun 1, 2014
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Fraudulent practice, not processing refund

Address: Gurgaon, Haryana

Trip ID: [protected].

I had booked an international return flight from Delhi to Singapore on Air India through Cleartrip. As one of the connection flights was delayed by more than 20 hours, I was promised by Air India as well as the Cleartrip customer care that I am entitled to a 100% refund on the flight. And so I decided to cancel the flight and asked Cleartrip to process the refund.

When I followed up on...
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M
manishtopno
from Coimbatore, Tamil Nadu
May 31, 2014
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Misguidance and incorrect information

I booked 2 hotel rooms in Ooty through clear trip. The payment was made and confirmation was made. Just when I was about to reach Ooty I got call from clear trip and I was informed that the booking is not valid as there were no rooms available in the hotel. If the rooms were not available then how the hell Clear Trip booked room for me. The alternate arrangements was not done. The caller from customer care was not ready to send any information...
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Ankur_77
from Mumbai, Maharashtra
May 29, 2014
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Misrepresentation, Misinformation given, harassment of me, my family and my friend�s family, time

Address: Ghaziabad, Uttar Pradesh

I made 2 bookings with Clear Trip, the first one was for Dalhousie & the second one for Mcleodganj, the Trip Ids are given below. Trip ID: [protected] This was first booking for 2 rooms for 2 nights for Adults and 3 Children in Dalhousie for 24th May & 25th May’14. I received the confirmation voucher (Copy Attached) that my booking is confirmed with Hotel Shangrila however a few days later I received a call stating that...
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Arvin Nayuni
from Gurgaon, Haryana
May 28, 2014
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Wrong information by the customer care

Address: Bangalore, Karnataka

Trip ID: [protected] (Date of cancelling: 28th May 2014)
Trip ID: [protected] (Date of cancelling: 28th May 2014)

I booked at least 25 or more airline tickets through Cleartrip till date. The first time I am trying to cancel a ticket and this is what happens. To cancel flight tickets for just one person from each of the trip IDs I have mentioned above, I went online to check the refund amount and it showed me Rs.1710/-...
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A
anil
from Chennai, Tamil Nadu
May 20, 2014
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My Flight Cancelled. They say its not their Fault.

Address: Chennai, Tamil Nadu

This is to inform that there have been some changes in your trip ID 9074 for MAA-MRU segment. | MK-747 | MAA-MRU | Departure time: 0815 on 01OCT2013 The flight has been cancelled by the airline. Please note that alternate flight option will only be available if provided by the airline. They don't take any responsibility. If we take Flight on Next Day. They say why did you take the flight or else we would have refunded. Once i didn't...
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JatinM
from Gurgaon, Haryana
May 14, 2014
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Trip not booked and now not getting the refund

Address: New Delhi, Delhi

Hi, My father tried to book a return trip to Kathamandu for my monther and nani on[protected]. The trip was made and someone by the name of Jaswant from cleartrip made the package. As my father does not know online payment process he asked to do the same on his behalf. While the package was being made and cleartrip wanted me to make the payment, I received 20 calls in the space of one hour to do the payment. I finally make the payment...
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