[Resolved] Future Group - Pantaloons — Cashier did not provide 'T24 recharge amount'' section of the bill

sudipta_sss

from Darwha, Maharashtra

Jan 2, 2013

Address: Howrah, West Bengal

I bought a flap pocket jacket worth Rs. 2999/- yesterday from Pantaloons, Avani Riverside Mall, Howrah.
The cashier did not provide me the 'T24 recharge amount' section of the bill. At that time I did not notice this but observed after returning back to home.

Store Address - Avani Riverside Mall. Jagat Banerjee Ghat Road, Howrah - 711102.
Details of the bill -
Date :[protected], Time : 20:46:15, TID : 40915116, Batch Num : 000276, Inv. Num : 000718, Bill Num : 43709
Cashier Name : Avishek Hazra
Till No. 1, Receipt No. 0010632, St. 1171, Ch. 44191, Tr. 43709

Probably they have torn apart the portion of the bill and provided me the other part of that. Please look into the issue and please send the recharge amount to my T24 number.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jan 2, 2013

Dear Sudipta,

Greetings from Future Group. I am Priya. We have taken a note of your concern. Kindly write to us at [protected]@futuregroup.in along with your T24 number, alternate number and with the reference ID-9800. We will escalate it to the concern team.

Regards,
Priya.
Future Group Care

sudipta_sss

from Darwha, Maharashtra

Jan 6, 2013

Hi Priya,

I had emailed all the details in the above mentioned mail-id on 2nd january but still did not receive any response from you.

Thanks,
Sudipta

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Jan 8, 2013

Dear Sudipta,

Greetings from Future Group. This is to inform you that we have received the details and our team is looking into it. They will get in touch with you soon.

Regards,
Priya.
Future Group Care

sudipta_sss

from Darwha, Maharashtra

Jan 25, 2013

Hi Priya,

It's been more than 3 weeks since I raised the mentioned complain but still I did not receive any solution to that. Does the solution to a simple complain really worth this much time ?

I am very disappointed with the Future Group service.

Thanks,
Sudipta