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Pantaloons Fashion & Retail Complaints & Reviews

www.pantaloons.com

2.3

Updated: May 27, 2024

Complaints 841

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385

Unresolved

456

Good! Pantaloons Fashion & Retail values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Pantaloons Fashion & Retail step up their efforts to fully resolve all complaints 👍

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Return for the product not being arranged and no refund regarding the order.

Partial order canceled and ask me to reorder again without refund

Refund complaint of product picked up a month ago

Regarding Refund Delay

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about return policy

regarding to transfer refund amount to bank account

Accused of shoplifting

forever glam ladies handbag from pantaloons outlet

Delay In delivery of prepaid order

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Refund complaint of product picked up a month ago

Pantaloons Fashion & Retail reviews & complaints page 34

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Address: Mumbai City, Maharashtra

The store has sold defective items. They could refund the money despite not having any product of the same amount. Their system doesnot accept any product which is of lesser or higher amount inspite of we being ready to pay the excess amount. We are an elderly couple yet they made us run around the store to get signatures. The staff was not at all co operative. They were try to avoid us as we are asking for favours. As a concluding note...

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Address: New Delhi, Delhi

pantaloons is charging vat on discounted price, mrp (inclusive of all taxes)- discount on sale say 50%+ vat @5%. they are cheating their customers as it is double taxation of vat. i had with me the bill & mrp tags as they cheated me by charging vat on discounted price (i.e. if MRP is 1000, then after flat 50% discount they are charging Rs. 550) on 2nd August 2015 at pantaloons showroom in southex ....

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Address: Ranchi, Jharkhand

I bought a formal pant for my interview. The length of pant was more than my height. So I requested them for alteration. They said it would take 1 week. I requested them to take 1 day because I had an interview, but they ignored and didn't take for alteration. It was not enough, they adviced to alter from other shop....

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Address: Chennai, Tamil Nadu

Hi, Yesterday (19th Jul'15), i went to Pantaloons shop in Phoenix mall near velachery Chennai with my family. We bought clothes for 5035 as per Pantalools calculation(including discounted rate), but actually it cost 4635 including all vat. I am expecting a refund for the mismatched amount....

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Address: Ahmedabad, Gujarat

I have purchased peter England pent from pantaloons retail outlet at gulmahor park. Ahmedabad Gujarat. The person at alteration desk took some wrong measurement for length and they made it v short which is not usable. And this is the 2nd time same mistake at same store. But first time it was minor tolerable mistake . Kindly do some needful. Hoping for positive reply.....

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Address: Gautam Buddh Nagar, Uttar Pradesh

Yesterday i went for shopping in GIP Mall, Noida in pantaloons. 1. I had requested to bill all items together but the person did not do it as i wanted to availd 5% cash back on the bill which was above Rs 4500. 2. I had vouchers of Rs 1500 which the bill boy was trying to adjust in a bill of a shirt of approx Rs 2000 which had a discount of 50%. I informed the person about the vouchers earlier also. But he kept on saying " sir JV mar...

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Address: Mumbai City, Maharashtra

Dear Sir, As i have lost pantaloon card kindly arrange for a new card so that i can use it for purchasing clothes my mobile no is [protected] Please send it to Sanskrithi building room no 32 B wing sector - 6 Airoli Navi Mumbai...

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Address: Bilaspur, Chhattisgarh

I purchased some cloths from Pantaloon store on 04/07/2015 in Magnato Mall Bilaspur (CG) and payment was made by me through ICICI Bank VISA card for Rs. 3800/ receipt no, , 0010930 dated 04/07/2015. My Pantaloon privilege card no. is [protected]. After completion of payment transaction the person sitting in the counter noted csv no. of card and swap my card in his monitor for taking all information of card, when i objected for this act...

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Address: Pune, Maharashtra

Dear Sir I purchased a Ladies Top by 'Aakriti' from a pantaloons outlet at Pune in May 2015. It was kept packed until recently when I wished to use it. I hand washed the garment following all the instructions for wash care on the label. However after wash the garment developed two holes at different places rendering it unusable. I certainly did not expect this from a renowned brand like 'Pantaloons'. I prefer to shop from your outlets...

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Address: Kamrup Metropolitan, Assam

I along with my sister visited pantaloons, guwahati today..there was a VIP sale preview going on..we had picked up a few pieces and went to try it out..the staff appointed at the trial rooms were not at all cooperative, they were infact passing comments that people were just trying clothes and buying only 1-2 pieces..one of them even went to the extent of saying that even if they try 100 pieces then also they won't buy anything.I told them...

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Address: Gautam Buddh Nagar, Uttar Pradesh

I have purchased sandal "Art No. BNODSM01A | Color - Blue | Size 24CM | MRP: Rs 1099" from Pantaloon on Date 7 June 2015 from Pantaloons, GIP, Noida. My child wore this sandle on on 12th June 2015 for around 3 hours. And we found that the right sandle has distracted from front and has open mouth. This gave too bad impression on the product & Pantaloon. How a product which costs Rs. 1099 amount and only one can wear the product only...

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Address: Ahmedabad, Gujarat

Hello, I had purchased annabelle brand bag on 2nd nov 2014 from pantaloons- alpha one- Ahmedabad. Within 4 months the strap is completely damaged. I had visited the branch for the same but in vain. The asked me to give my mobile number if something could be done to improve the condition of bag. I had not got call till date. This bag is of no use now. I asked the authority to replace the handle/strap & atleast make is useful for me if they...

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Address: Khordha, Odisha

On 12/06/15 at 16:51hr I had done transaction of Rs 2230/- from my SBI Debit card Tx POS[protected] PANTALOONS FASHION & R BHUBANESWAR, but my transaction got failed and amount (Rs 2230/-) got deducted, when enquired i was told by the cash collection person that it will be credited within 02 days.But till now the amount has not been credited to my account. So I kindly request you to please sort out the problem and do the needful. Thanking...

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Address: Moradabad, Uttar Pradesh

I recently purchased a tshirt from pantaloons store, Moradabad 244001, the colour of the tshirt got faded after the "first Use" ;-( I can't believed that pantaloons product will results like this...!!! I m so surprised..!!! This happens for the first time, i M a regular customer of pantaloons from last 3-4 years... But this was the first time i met with such faulty product from pantaloons...the tshirt is of 799rs.. I also attached the...

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Address: New Delhi, Delhi

Bought clothes worth 8-9 thousand on 26th April, 2015 by using payback cards [protected] and [protected]. 2 t-shirts released colour which are of no use now so I'm looking for immediate refund. Trying to attach pics of the same but files are not getting uploaded. Warm Regards, Jasdeep [protected]...

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Address: New Delhi, Delhi

I purchased two t-shirts from your store at select city walk, saket, new delhi on 12th may'2015.After washing it for the first time it has left its colour.The blue colour has spread all over the collar.The white coloured printed t-shirt is spoiled.I can't beleive that the quality of the product is so poor that its leaving the colour after washing it for the first time....

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Address: Kolkata, West Bengal

On 16/4/2015 I have purchased some garments from Pantaloons Haldia & they had provided me a Gift voucher of Rs 500 .On 1st May I have purchased few items from iPantaloons kolkata, but the sales girl & customer support staff has denied to accept the Gift voucher till it is valid upto 31/01/2015.I feel very shame as Rs 500 is not big amount but the way Pantaloon kolkata staff try to convince me is hearts me & from now onwards I...

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Address: Kolkata, West Bengal

Sir/Madam, I along with my mother had visited the pantaloons store at Diamond Plaza, Dumdum, Kolkata on 17th April 2015 around 7:30. After we redeemed our payback points we went to the billing counter and were told that due to some technical faults the billing was getting delayed.We waited for half and hour and were still not provided with any solution.When my mother asked them for a solution the behaviour of the workers at the billing...

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Address: Guntur, Andhra Pradesh

I have purchased a trouser at Pantaloon new outlet for about Rs.3000+ for which I was given gift vouchers for Rs.1000. I was told I couldn't use that on the day of purchase and given a validity period mentioned on the vouchers. Today I visited the same outlet to use the vouchers and here's the surprise.I will have to use the vouchers on selected brands only. We ask why the same is not mentioned on the vouchers.The answer is the vouchers(with...

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Concern, This is bring to your kind notice/information that I have bought many things in Pantaloon stores on dated 13/02/2015, one of shirt color has fed. I bought one shirts with brand name is Louis Philippe but unfortunately the shirts color is fed, and then I have visited at pantaloons store on 30/03/2015 for the replacement/complain in this regard but they told me that We will replace after concern with our manager or person...

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