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Pantaloons Fashion & Retail Complaints & Reviews

www.pantaloons.com

2.3

Updated: May 27, 2024

Complaints 841

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385

Unresolved

456

Good! Pantaloons Fashion & Retail values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Pantaloons Fashion & Retail step up their efforts to fully resolve all complaints 👍

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Return for the product not being arranged and no refund regarding the order.

Partial order canceled and ask me to reorder again without refund

Refund complaint of product picked up a month ago

Regarding Refund Delay

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about return policy

regarding to transfer refund amount to bank account

Accused of shoplifting

forever glam ladies handbag from pantaloons outlet

Delay In delivery of prepaid order

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Refund complaint of product picked up a month ago

Pantaloons Fashion & Retail reviews & complaints page 37

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Address: Jaunpur, Uttar Pradesh

I bought 2 Fastrack Bags from Pantaloons-Kalyan T Metro Junction Mall.After I reached home I found out that I have not received warranty cards from any of the both bags.I found it when I reached Home so I am writing this to you I could have complained at the store itself but I am busy these day, so kindly help me with my problems.
Thanking You,
Tanmay Birar...

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Right now I am in New Jersey -USA other wise I would have complaint at the store itself. My husband got an INDIGO NATION Bermuda from Pantaloon this year. He was wearing it for the second time and I just put my hand in this pocket to get something but I got a scratch on my hand. i was hurt bad. i observed that some wire is coming out from the outer design of the pocket just to give a sturdy look to the pocket. How can you put such...

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, we brought a Lavie brand of hand bag from Pantaloons Store in TGIP Mall Noida last month for 2163 after discount. with in a month period of time one side of carrying handle came out from the bag and leather above the Gips are cracking . please guide me can i get my hand bag repaired or replaced. whoom should i contact....

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Address: Mumbai City, Maharashtra

I bought two shorts from Chembur - ALL store last week(Mumbai), 25 aug'14. And today, ie, 2 july 2014 the sale has started. now the whole store is on discount, and shorts in particular 30% off. Last week i paid 3000 rs, but now the discounts are available. NOBODY IN THE STORE TOLD US ABOUT THE SALE COMMENCING IN ONE WEEK. On asking the manager, he said that he is new and the staff also, whereas the lady who sold me the shorts has been...

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Address: Bangalore, Karnataka

Today i purchased the shoes o[censored]mbro from brandfactory, it was cost of 2600 they give discount of 30%, but in discounted itmes they added the vat of 14%, it became 2300 for me..:( and the same shoes i can get outside at mrp of 1600 only without any discount. They are totally fraud and chetars.....

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Address: Kolkata, West Bengal

I have got a bag as a gift.After that I went to USA for few months.On returning I found that the bag was damaged.I have not use it for a single time.Pantaloon is a renouned company, how a bag sold by them can be damaged?The bag has a sentimental issue, that is why I am writing to u.please solve my problem.Thanking u. Mrs.Sarmistha Ghosh...

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Address: Nagpur, Maharashtra

I am a regular loyal Pantaloons customer and everytime I visit from United States I shop in Civil Lines, Nagpur Pantaloons store. I was in the Empress Mall, Nagpur Pantaloons and first they lost my Father Premchand Agarwals Memebrship card. Then there was a missing item in my shopping bag. Unfortunately I lost the bill. They told us they will send us card back or a new card back. It is more than a month. My parents recently visited...

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Address: Kamrup Metropolitan, Assam

I have purchased some materials on 2nd April 2014 and against which i earned a gift Voucher worth Rs 500/- which can be redeemed on purchase value on or above Rs 1499/- and the validity of the same was upto 16th May'2014. My wife has purchased a shirt worth Rs 1699/- and applied the coupon and paid Rs 1199/- in cash on 6th May 2014. Unfortunately the shirt ahs not fitted me and i have visited the store on 11th May 2014 to exchange the Shirt....

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Address: Kolkata, West Bengal

This is a very serious complaint about this brand factory outlet which is a retail chain shop of pantaloons retail india.
Actually my friend went to this shop on 30th April 2014 to get her jeans excahnged which she purchased on 29th april and she was carrying a (converse polo t shirt) worth Rs, 650 which she purchased from BF itself couple of weeks ago to gift someone along with she purchased 2 formal shirt in her cousins presence....

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Address: Gautam Buddh Nagar, Uttar Pradesh

this is to bring to your notice that i resident of noida, sector 62 bought a jealous 21 black jeans of rs 1300 or so.. and it decoloured after 1st wash! This is the 2nd time that i have a complain against jealous 21.. I hope you'll certainly take an action.. Either give my money back or else another brand jeans in same cost this is all i want... last time i ignored.. but there is a limit.. I was a regular customer of pantaloons.. and this...

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Address: New Delhi, Delhi

Hi, I made shopping for more than 4500 twice during the offer period from my axis bank debit card but have not received any cash back .Details as below : 1 transaction for amount INR 5829, Pantaloons, GIP, Noida card # **** **** ****3012 2 transaction for amount INR 5248, Pantaloons, GIP, Noida card # **** **** ****3012. According to the offer I should have got 5 % cash back for the purchases made, I am afraid I haven't received. Request...

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Address: Mumbai City, Maharashtra

I am the owner of Pantaloons Green Card with Payback no. [protected]. I am using this card since over 4 - 5 years now or maybe more, but every few months I keep having problems of card being deactivated/invalid/not working/degraded. Several times I have gone to the customer care service centre at Pantaloons Phoenix Mills, Lower Parel to try and resolve this problem. But everytime I am given an excuse by rude and unhelpful staff...

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Address: Khordha, Odisha

Today dt.20.03.2014 i have purchase garment Rs.3606/- and paid it by cash after showing the bill amount which is Rs.3510/- but they says that by mistake put the option key. how is it possible. after argument they given me Rs.3606/- bill. both the bill i have submited for your knowledge. pl. clarify what is this. Thanking u with regard Mr.R.R.Das 0-[protected]...

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Address: Bangalore, Karnataka

I had purchased a pair of Red Tape shoes from Brand Factory, Rockline Mall Jalahalli Cross, on 03/11/2013. Bill No: [protected] Net Bill Amount: Rs. 1714.00/- The problem now is that the shoes are damaged as there is a cut in the backside of the shoe after just 3 months o[censored]se. While buying the shoes, the I was told by the salesman that the footwear has 6 months of warranty. However there is no mention of that anywhere in the bill or...

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Address: New Delhi, Delhi

On 31/01/2014 i visited the Pantaloons store at South Ex part - 2, New Delhi - 49 and selected a few garments. One of the garments was offered as Buy 1 Get 1 Free bearing price tag of 799.00 MRP. The other was MRP 599.00 buy 1 get 1 free. However as per bill the 2 garments of MRP 799 were billed full amount.I paid the full amount by my credit card. On calculating individual garments after discount there was a overcharge of Rs.200...

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Address: Bangalore, Karnataka

I bought an expensive dress costing 5000Rs. for my wife on June 1st 2013 at pantaloon showroom in Manthri Mall, Bangalore. . She used it after 6 months from date of purchase and during first wash itself dress completely de-coloured and it colour was completely changed. The customer service people did not help me either. I was told company exchange policy doesn't allow for exchange after 3months from date of purchase.. First of all i...

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Address: Kolkata, West Bengal

The worst kind of service i have recieved is from pantaloons kolkata. Normally, i would not take out time to write a complaint in an online forum but i had to get it known to people who are minting money thru these malls by providing such servcie. The elevators not working for almost a month. If someone like my mother cannot ride an escalator, there is no other mode that you can take. You have to finish your shopping in he ground floor itself...

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Address: Gurgaon, Haryana

I had shopped at pantaloon outlet at saket mall on 26th Oct with my family and purchased items worth around 30K. the first the agent at billling desk told, the green card we have is not at all valid you make another card, which is not the right way, if the card is expired or cancelled, it should be intimated and advise what is the status the points in it. we are a regular shopper at their outlet. Next once all billing completed, they...

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Address: Kolkata, West Bengal

Dear Sir/ Madam I purchased a bare denim jeans for Rs. 1399.00 on 6.10.2013 from kolkata south city pantaloons and it was totally torn/ripped from backside.I just wore it for one day.The quality of the garment was not so good. I am looking forward to your reply within the next seven to ten days explaining what you intend to do about my problem. Regards, Suvabrata Chatterjee...

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Address: Mumbai City, Maharashtra

Pantaloons always has a way to cheat us. They display 20% discount but on the bill give only 10 or none. On asking for a refund they simply give a credit note and tell u to use it within 30 days. There was an offer saying that Shop for Rs 3000 and get a Rs 500 voucher. but after shopping, they didn’t give the voucher because of their stupid credit note, saying net bill is less than 3000 and that credit note cannot be used for any offer....

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