| Address: New Delhi, Delhi, 110021 |
| Website: www.clubmahindra.com |
Club mahindra is fraud!!
Mr tarsh gaur and his team member gave us false commitment and assurances, like waving off of annual subscription fee till 2020 etc etc at the time of taking membership.
But once the substantial payment is made towards the membership. They don`t even bother to take your call.
At the time of taking membership they assure of providing personal assistance / service for booking of holidays etc, but soon after that we are harassed on various fronts.
We receive / calls / sms and emails asking us to make asf payment against their written commitment and assurances.
I had logged a complaint in the past, soon after that we received calls from taresh and he also came to meet us and again assured us that we would not be receiving such calls / mails for payment of asf. This false assurance was also made by him, only not to persue our complaint against him and get a clean chit from us.
Once he received a clean chit from us, he behaves in the same unprofessional manner.
And we have been again receiving sms / calls/ mails asking us to make the payment of asf against their commitment.
He confirmed / assured us for getting a confirmed booking in kandaghat since last 15 days.
Every day since then he has been giving a new date of providing the confirmed vouchers.
But everytime he says on phone and sms that our booking is confirmed.
Our journey date is tomorrow, and till tonight he has still not provided the confirmed vouchers. Now he is again saying that he would provide the confirmed voucher tomorrow morning.
We have booked cab on the basis of his confirmation (After asking him), made advance payment (Non refundable).
He is spoiling our holidays and is highly unprofessional on the part of club mahindra as we have made a substantial amount of payment of more than 2 lacs.
They just lure to take the membership, but club mahindra do not have enough resorts / rooms to accommodate members.
They take money but they do not provide any service,
I request all of you whoever reads this message, not to take membership of club mahindra as they are only interested in taking money and giving false assurances but not interested in providing any service.
We have so far made a payment of more than rs. 2 lacs, we have been at the receiving end, without enjoying a single holiday as they are not able to provide any service.
Regards
Amitabh
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