[Resolved]  Club Mahindra Holidays — refund of my payment

Address: Chennai, Tamil Nadu
Website: club mahindra

1. I, had applied for membership of club mahindra at mahindra resort at corbett, ramnagar on 29/03/17 and made a down payment of rs 26980.00. The maf number allotted to me was feb/2017/25 yrs/168102.

2. I then planned to withdrew my application for membership of mahindra club the next day as the aspect of yearly maintanence feei was purposefully not told by the service representive to me at the time of filling the form. I informing about withdrawl of my application within one day of applying for the membership i. E on 30 mar 2017 to all the concerned. And as per para 8.1 of the agreement that had to be informed to mhril within 10 days of making the agreement for 100% refund.

3. Even after repeated requests every month and lapse of more than four months of my intimation of withdrawl of my membership application i have not been refunded with my amount. Every time the respose is that we are processing the refund but the money has not been refunded. You are requested to please act on the issue and and refund rs 26980.00 to me.


Thanking you

Maf - feb/2017/25 yrs/168102.
Was this information helpful?
No (0)
Yes (0)
Sep 23, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We sincerely apologise for the inconvenience you have faced and we would like to connect with you regarding the matters you have highlighted. Please share your contact number and membership ID with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Aug 12, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We sincerely apologise for the inconvenience you have faced and we would like to connect with you regarding the matters you have highlighted. Please share your contact number and membership ID with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Aug 16, 2017
Club Mahindra Holidays Customer Care's response
Dear sir,

We are awaiting your response. Request you to share your contact details via Facebook inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Aug 19, 2017
Club Mahindra Holidays Customer Care's response
Dear sir,

We await your response. Request you to share your contact details via Facebook inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Aug 22, 2017
Club Mahindra Holidays Customer Care's response
Dear sir,

We tried obtaining your details that would help us connect with you regarding the concerns highlighted by you. If you wish to connect with us, kindly write to us on [protected]@clubmahindra.com.

Warm Regards,
Club Mahindra Team
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2645
    Pending
    144
    Resolved
    1950
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information