[Resolved]  Aircel — gprs problem

respected sir
i m kewal kumar from jammu i am using aircel my no. is [protected] ...aircel proide rs 98/- month unlimited gprs service i have recharge my cell with rs 98 and send message for gprs activation i get gprs setting but when i open wap services after 2 sec it show error message packet data connection not available...i have call customer care many time but they not solve my problem and told me that they send my complain to gprs department and they callback in within 24hrs but after 10 days i have not got any callback plz help me...thnks
kewal kumar
jammu
contact no. [protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
117 Comments

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I am user of Aircel in delhi aircel network and gprs is very bad ...please dont use it
I am ready to comment [protected] times my aircel gprs connectivity and calling network always voice breaking in metro, at home, at office area, pls dont use it.If i am calling to customer care they are very rude to talking with me evry time they dont know coustomer service ...or how to handle complain...
AIRCEL IS VERY BAD IN SERVICE
Am an aircel prepaid user. i have put a 128 rupees data card this evening. But it says that no data source available. all my accounts are not synchronizing. it shows me "Access denied, laptop browsing is blocked". how to get rid of this??
Recently I parches dongle sim bearing no [protected] in Chinsurah, Hooghly, WB. Most of time in a day there is no network coverage 2G/3G of this particular NO. Though other Aircel sim getting well network coverage from that same location. Aircel customer care support also behaving strange like that sim. Most of the day thy are not responding, the line remain always blocked.They instead of solving problem only misguide and kill time. SO PLEASE SOLVE MY PROBLEM, AS EARLY AS POSSIBLE,
some stupid service is activated and my balance is getting deducted every time..i called up many times to deactivate the service..but you'll dont seem to help us
you'll say the service is deactivated but then again you'll charge for it... Bloody cheaters

I'm calling the customer care from past 1 month n its getting on my nerve now... and all i get the answer is please call later..the lines are too busy...
if you'll cant help us.. why keep us waiting...
we have much better work to do rather than calling you'll

Aircel — my balance has been deducted unnecessarily.

from last 2 weeks the Aircel deducted RS 50 & Rs 30 & Rs 15 unnecessarily and no action is take my complaint no. my aircel no [protected]

Regarding deduction of Balance

Unwanted package subscription activated for sweet Dream alert, I deactivated it but why that happened? Please refund my money as I am a regular customer of Aircel.
Dear Customer(amitpaul0025),

We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date & Time of deduction:
Amount Deducted:


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

detail send my email id

sir ple [protected] send detail my email id [protected]@gmail.com

not attending call of customer

yr agar call nai utha ni hoti tow customer care kyo khol rahkha h i really got irritated by your service for last 2 hours i m trying to contact your customer care and by your internet service
Dear Customer(haianand140),

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dear Customer(sidhurawat),

We apologize for the inconvenience caused. Please elaborate your exact concern providing your "Aircel No." with us so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

block the mobile number

[protected] this number person is sex torcherer please block this mobile number
Dear Customer(ajinmahi),

We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.

Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in

Regarding 500mb 2g 3g data for next 3months

I have received a Message from aircel in which it is mentioned that they will provide 500mb 3g 2g data for next 3months but I haven't received it.
Dear Customer(sp81991),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

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