Comments
Airtel Prepaid — unnecessary blockage of SIM
SIR/MADAM,with due respect, i wanted to state a complaint against airtel customer care, raipur, Chhattisgarh . i bought an airtel SIM on july/august 2008 from The Mobile Store in guru ghasi das plaza, raipur with life time validity and at the same time i submitted my driving license as an id and address proof as electricity bill. my SIM got activated on the same day with no. [protected] and
sim card no.[protected] there was no problem uptil one month . in second week of september there was a message on my mobile that my address verification proof is not available therefore submit it otherwise the connection would be blocked.therefore i again submitted my address proof the next day but on 17 october 2008 i found SIM blocked, there was no incoming and no outgoing.
so, kindly please get my SIM activated(mobile no. [protected]). i am in lot of trouble as my many important works i am unable to do.
saket verma
h/no. 11
p&t colony,
rohinipuram,
raipur(C.G)
pin code- 492010
Dear Sir,
I am Suresh using Airtel prepaid sim numbered [protected]. This sim card is on my fathers name Mr Harihar Prasad Tiwari. This mobile was stolen on 5th Oct 2008. When i tried to call this number it was showing busy for some time and then switch off. I have lodged a FIR for this matter. I went to Airtel office to get the call list for atleast one day so that I can be able to find the thief. But the staff of airtel office didnt help me.I did show him the FIR copy but he denied to help he out. I had purchased the sim from Rayagada, Orissa. I went to Airtel office of Beherampur and also in Bhubaneshwar but in vain, i didnt get any help. I am ready to mail all the required documents for this purpose. But please get me call list of atleast a day or suggest me some way to get it at earliest.
Thanking You,
Suresh
I am Suresh using Airtel prepaid sim numbered [protected]. This sim card is on my fathers name Mr Harihar Prasad Tiwari. This mobile was stolen on 5th Oct 2008. When i tried to call this number it was showing busy for some time and then switch off. I have lodged a FIR for this matter. I went to Airtel office to get the call list for atleast one day so that I can be able to find the thief. But the staff of airtel office didnt help me.I did show him the FIR copy but he denied to help he out. I had purchased the sim from Rayagada, Orissa. I went to Airtel office of Beherampur and also in Bhubaneshwar but in vain, i didnt get any help. I am ready to mail all the required documents for this purpose. But please get me call list of atleast a day or suggest me some way to get it at earliest.
Thanking You,
Suresh
Respected sir,
I am Sudip Sen, using ur airtel company's prepaid connection with number [protected]. and i want to incoming and outgoing details for last two month. if possible as soon as early send me detail. thank you.
I am Sudip Sen, using ur airtel company's prepaid connection with number [protected]. and i want to incoming and outgoing details for last two month. if possible as soon as early send me detail. thank you.
Respected sir,
i am Jayarama using ur airtel company's prepaid connection sim. and i want to incoming and outgoing details for last one month. if possible as soon as early send me detail.
thank you
i am Jayarama using ur airtel company's prepaid connection sim. and i want to incoming and outgoing details for last one month. if possible as soon as early send me detail.
thank you
iam ravi, iwas using airtel company prepaid connection the numbers are [protected], [protected] and presently iam using [protected] if possible please send me the incoming & outgoing details of this numbers. and two more no. are [protected] & [protected] these r in the name of reshma please give the incoming & outgoing details please iam waiting for ur reply
thank you
thank you
respected sir
i am shabbir i have lost my number and i want to dissconnect my number and i want detail of tht number tht wht is the last number dialled, received, missed pls take this as ur brother in trouble pls help me sir sir sir
i am shabbir i have lost my number and i want to dissconnect my number and i want detail of tht number tht wht is the last number dialled, received, missed pls take this as ur brother in trouble pls help me sir sir sir
respected sir
i am shabbir i have lost my mobile with number pls take some action pls pls pls
i am shabbir i have lost my mobile with number pls take some action pls pls pls
Respected Sir,
I am Arif Pasha using ur airtel company's prepaid connection with number [protected]. and i want to incoming and outgoing details for last two month. if possible as soon as early send me detail. thank you
I am Arif Pasha using ur airtel company's prepaid connection with number [protected]. and i want to incoming and outgoing details for last two month. if possible as soon as early send me detail. thank you
MY SIM IS LOST I HAVE COMPLAINT MY NUMBER IS [protected] I WAS GO TO
AIRTEL OFFICE IN LAXMINAGAR THEY WAS TELLING ME U HAVE TO PAID 100 RS
TO UR LOST SIM CARD THEY GIVE NEW SIM CARD BUT SIM IS NOT VALID ...
THEY WAS TELL ME 4 DAY LATER THE SIM CARD WAS VAILD ...NOW 4 DAYS
IS OVER SIM CARD IS NOT VAILD PLEASE CHECK IT...
AIRTEL OFFICE IN LAXMINAGAR THEY WAS TELLING ME U HAVE TO PAID 100 RS
TO UR LOST SIM CARD THEY GIVE NEW SIM CARD BUT SIM IS NOT VALID ...
THEY WAS TELL ME 4 DAY LATER THE SIM CARD WAS VAILD ...NOW 4 DAYS
IS OVER SIM CARD IS NOT VAILD PLEASE CHECK IT...
I am miss (ravindra walde) using ur airtel company's prepaid connection with number [protected] . and i want this number . if possible as soon as early send me detail. thank you.
Dear Mr. Hemant Mane,
You could have noted that my last mail was sent almost after waiting for 23 days[ & not just for 4 days] to know about the status of my payment. So your informing about 4 working days – have no relevance.
However, you are better compared to Airtel as they have not even responded to me for the same mail which I am reproducing below & had sent to both of you.
Still awaiting for solution !
Virat Trivedi
[protected]
From: Grivence Redressal [mailto:Grievance.[protected]@hdfcbank.com]
Sent: Tuesday, October 21, 2008 11:40 AM
To: Virat Trivedi
Subject: RE:'HBL=[protected]' Not received credit for money paid vide net banking on 27/09/2008 through my HDFC S/B account
Dear Mr. Trivedi,
Thank you for writng to us.
This is with reference to your e-mail dated[protected] regarding mobile refill.
The amount of Rs. 503.38 is debited in your account on[protected] and transferred to the service provider. Generally it takes 4 working days for the service provider to update the status of the funds at their end.
We request you to check with the service provider for the status of the funds.
Warm Regards,
Hemant Mane
Customer Support
HDFC Bank Ltd.
[protected][protected][protected][protected]------
"
From: Virat Trivedi [mailto:virat.[protected]@gmail.com]
Sent: Monday, October 20, 2008 2:10 AM
To: '[protected]@airtelindia.com'
Cc: 'Grievance.[protected]@hdfcbank.com'
Subject: Not received credit for money paid vide net banking on 27/09/2008 through my HDFC S/B account number [protected]
Dear Sirs,
This letter is addressed both to HDFC & Airtel officials - who so ever are concerned with customer satisfaction & interested in blocking loopholes of net banking.
I am holding two mobile phone numbers of which for [protected], on 27/09/2008 I had paid Rs.503.38 vide net banking from my HDFC bank account, Mahavir Nagar, Kandivali, Mumbai 400067.
This amount is already debited since then but till now, I have not got the credit from Airtel, for the same.
This number was earlier was post paid but was converted in to prepaid for over last 4 to 5 months & I used to recharge by paying cash. Only in last month, I paid by net banking & the amount is not credited.
Fortunately on the same day, I also had paid the same amount for my post paid number [[protected]], which got credited.
While first checking with Airtel call assistants, they ask me to prove that I have paid to them & perhaps the debit entry in my bank account is not good enough for them to justify that Airtel has got the credit for the same !
However, the question is, when will I get credit from Airtel for the money I paid [Rs.503.38] for amount paid for my number [protected] ?
If I am not getting credit, by now money paid vide net banking should have been credited back in my account.
My HDFC bank phone banking officers are telling me to check with Airtel call centre persons & Airtel call centre assistants are asking me to just check with HDFC phone banking officials.
Awaiting for your attention & help,
Virat Trivedi
You could have noted that my last mail was sent almost after waiting for 23 days[ & not just for 4 days] to know about the status of my payment. So your informing about 4 working days – have no relevance.
However, you are better compared to Airtel as they have not even responded to me for the same mail which I am reproducing below & had sent to both of you.
Still awaiting for solution !
Virat Trivedi
[protected]
From: Grivence Redressal [mailto:Grievance.[protected]@hdfcbank.com]
Sent: Tuesday, October 21, 2008 11:40 AM
To: Virat Trivedi
Subject: RE:'HBL=[protected]' Not received credit for money paid vide net banking on 27/09/2008 through my HDFC S/B account
Dear Mr. Trivedi,
Thank you for writng to us.
This is with reference to your e-mail dated[protected] regarding mobile refill.
The amount of Rs. 503.38 is debited in your account on[protected] and transferred to the service provider. Generally it takes 4 working days for the service provider to update the status of the funds at their end.
We request you to check with the service provider for the status of the funds.
Warm Regards,
Hemant Mane
Customer Support
HDFC Bank Ltd.
[protected][protected][protected][protected]------
"
From: Virat Trivedi [mailto:virat.[protected]@gmail.com]
Sent: Monday, October 20, 2008 2:10 AM
To: '[protected]@airtelindia.com'
Cc: 'Grievance.[protected]@hdfcbank.com'
Subject: Not received credit for money paid vide net banking on 27/09/2008 through my HDFC S/B account number [protected]
Dear Sirs,
This letter is addressed both to HDFC & Airtel officials - who so ever are concerned with customer satisfaction & interested in blocking loopholes of net banking.
I am holding two mobile phone numbers of which for [protected], on 27/09/2008 I had paid Rs.503.38 vide net banking from my HDFC bank account, Mahavir Nagar, Kandivali, Mumbai 400067.
This amount is already debited since then but till now, I have not got the credit from Airtel, for the same.
This number was earlier was post paid but was converted in to prepaid for over last 4 to 5 months & I used to recharge by paying cash. Only in last month, I paid by net banking & the amount is not credited.
Fortunately on the same day, I also had paid the same amount for my post paid number [[protected]], which got credited.
While first checking with Airtel call assistants, they ask me to prove that I have paid to them & perhaps the debit entry in my bank account is not good enough for them to justify that Airtel has got the credit for the same !
However, the question is, when will I get credit from Airtel for the money I paid [Rs.503.38] for amount paid for my number [protected] ?
If I am not getting credit, by now money paid vide net banking should have been credited back in my account.
My HDFC bank phone banking officers are telling me to check with Airtel call centre persons & Airtel call centre assistants are asking me to just check with HDFC phone banking officials.
Awaiting for your attention & help,
Virat Trivedi
Airtel Prepaid — lifetime prepaid sim card
i bought simcards which was meant for lifetime prepaid and i paid all the money to keep the simcard for me forever. after when i didnt use the simcard for reasons for more than two months it was alloted to another one and he is still using it I am Revathy.M. I want incoming and outgoing details for year 2007 from (May – December). Prepaid number is [protected].
Thanks & Regards
Revathy M
Thanks & Regards
Revathy M
Dear Sir,
can i get a list of incoming & outgoing calls list on net of by prepaid no . plz give me the detail of reason about the issue.
my number is [protected]
can i get a list of incoming & outgoing calls list on net of by prepaid no . plz give me the detail of reason about the issue.
my number is [protected]
respected sir,
Iam monaj kumar using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for last 3 month. if possible as soon as early send me detail. thank you.
Iam monaj kumar using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for last 3 month. if possible as soon as early send me detail. thank you.
respected sir,
Iam monaj kumar using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for last 3 month. if possible as soon as early send me detail. thank you.
Iam monaj kumar using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for last 3 month. if possible as soon as early send me detail. thank you.
Airtel Prepaid — customer care fake calls
i a using airtel prepaid card . it was initially frendz card . i onverted it to campus card . but the call rates charged were still different. i complained to customer care. the call came from cust. care no. [protected]. i want to verify if the no([protected]) is of customer care .or some budy is giving fake calls. How Can i know the incoming and outgoing calls list of my Airtel prepaid account number.
i agree Airtel does such things !...very common with it !...
they HAd activated my Airtel Chat service even wen i did not activate it !
they HAd activated my Airtel Chat service even wen i did not activate it !
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+91 96 6339 5551
+91 11 4266 6500 [Head Office]
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I want full incoming and outgoing detail of my airtel prepaid no. [protected] from the date i purchased it (mid April till date . I shall be very thankful to you. It is very urgent . Please help