[Resolved]  Aquaguard Enhance — Noise from the purifier

Address: Tamil Nadu

I bought the Aquaguard Total Enhance in December 2011. This product makes a humming motor noise, which is higher than tolerable and unusual. I initially thought it was faulty. But, the service technician confirmed that this model has a noise and is featuristic, due to the position of a filter/motor. This is the only annoying factor, otherwise water taste is fine. So, I suggest anyone who wants to buy it should watch it installed in a place and make sure that the noise is tolerable and then go for it.
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Aug 13, 2020
Complaint marked as Resolved 
 
4 Comments

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Dear Customer,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.

For any further assistance, please feel free to write in.

Regards,
Eureka Forbes Team
Dear Customer,

We have not heard from you for a while now. We would like to resolve your issue, incase you are still facing a problem. Please let us know if you have any concerns.

Regards,
Eureka Forbes Team
Eurekha Forbes Aquaguard
Service Request#68922169 – November 5, 2012
Service Request#6976066 – January 10, 2013
Service Request#69843754 – January 17, 2013
Web service request# 08a1d1f95543 – January 10, 2013

Why is this service all not attended for the past 75 days?
Eurekha Forbes Aquaguard complaint#[protected]. The request has not been addressed for more than two days now. We had already registered a follow up call and the same was not addressed. Please address the query on priority.
Name : Ranjith
Mobile # [protected]

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