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Eureka Forbes Complaints & Reviews

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Updated: Nov 15, 2024
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Eureka Forbes reviews & complaints(7791)

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R
rajanarayanang
Nov 15, 2024
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Service not provided by eureka

We bought eureka RO last year and got AMC this year March. despite of calling multiple times no one came for service. We need refund of Rs 5699....
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paddy.hari
from Pune, Maharashtra
Nov 12, 2024
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WRONG Product Delivered

I have ordered the vacuum cleaner FORBES CORDLESS ZEROBEND Z21WM

Order ID: NGL1K8AH39626900
Product Name: FORBES CORDLESS ZEROBEND Z21WM
Product Number: GVCDFCZB21WM00

BUT I HAVE RECEIVED THE BELOW PRODUCT
Product Name: FORBES CORDLESS ZEROBEND Z21
Product Number: GVCDFCZB210000

Mobile No : [protected]
Mail ID: paddy.[protected]@gmail.com...
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S
shishir chitmulwar
from Pune Metropolitan Area, Maharashtra
Nov 10, 2024
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Water purifier installation delay

Website: eurekaforbes.com

Purchased purifier on 31st Oct but installation pending, This guys are worthless and unresponsive for installation, They just ask you to wait and show the urgency but don’t solve the problem. I am loosing the patience by following up with them, I raised the issue at grievance but they are also not able solve the problem. They have zero control and poor management to give basic service, they have created two service requests saying urgent...
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A
Ashesh11
Nov 9, 2024
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Aquagaurd RO Water Purifier reminder complaint

Address: Shipra Sun City Indirapuram Ghaziabad

With REF:
Eureka Forbes Limited
Sales Order No.[protected]
Sales Order Date: 09.08.2024
PO Number: and Date: SO[protected], 09.08.2024

Aquagaurd RO not working and no one listening at Eureka Forbes even after several reminders pathetic service...
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A
arvind0890
from Delhi, Delhi
Oct 7, 2024
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RO System Still not working After Multiple Service Visits

Despite several visits from your technician, the blinking red light issue is still not fixed, and I have lost all patience.

First, I reported the red light problem, and your technician charged me ₹4, 500 for an AMC and changed the filter. That did nothing to solve the issue. Then, he said the problem was with the adapter, took two weeks to replace it, and the red light is still blinking. Now he claims it’s a sensor issue,...
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S
sanjumalkani@gmail.com
Oct 6, 2024
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Regeneration salt

Address: Hingna, Nagpur

Hi,

I am from Hingna, Nagpur. My address is 78, Shri Laxmi Park, Behind Kedar Sut Girni, Hingna Road, 441110.

I want 2 bags of regeneration salt for my eureka water softener. But when I put OTP, the page goes blank. (error 500). I have been trying since yesterday.

My mobile no is [protected]
My email is : [protected]@gmail.com...
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M
mishraguru
from Hyderabad, Telangana
Oct 4, 2024
Oct 17, 2024
This thread was updated on Oct 17, 2024
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Purifier purchased but not get its datils in delivery.

I have purchased one water purifier from given company website on 2nd October 2024. I paid online to the company site. All the login in company mobile no, [protected]. Transaction receipt for suspenseful transaction generated. Company doesn't give delivery detains or correspond regarding this. I shared my transition details with company by mail and what up. but nothing done by company yet....
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Address: purswakkam chennai 600084
Website: eureka forbes

Aqua guard not working, made complaints several times on phone, mail, app but no response...
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S
Satish Kumbar
from Pune, Maharashtra
Aug 30, 2024
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Aquaguard Enhance NXT UV+UF Free maintance sevice not done

I am using the Eureka Forbes Aquaguard Enhance NXT UV+UF product since last 4 years and i have AMC and which is expiring on 6th September 2024. I have requested for 2nd free service multiple times through App, but no one acknowledged, nor any engineer visited to my place.

Service request no is - WO[protected]...
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N
Nidhi mathurnidhi14@gmail.com
Aug 23, 2024
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H20

Our AQUAGUARD stopped working and upon calling the service agent, we were told the filter and candle need to be changed. We paid for AMC 6 months ago, and as promised, the AMC should have done the job, but the agent said it's not included. What exactly did we pay for? Was the AMC just for a plastic box?? Is this a scam the company is running in the name of soncalled "AMC". We need immediate rectification for what we paid for.. stop stealing...
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B
bhupsn151
Jul 28, 2024
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Non attendance os service request

I have made several service requests for my water purifier (RO), which is not working since long. They have not bother to attend the same even my AMC is running...
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N
Nawin sinha
from Powai, Maharashtra
Jul 19, 2024
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AMC Service related complain

Address: Dombivali palava city

I have taken AMC service of water purifier but service not received till date. daily calling and mailing but no one responding....
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K
kumar-
Jul 8, 2024
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Installation please arrange

Please arrange installation still not completed complaint CM[protected], is open and will be addressed in 24 hours...
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K
kumar-
Jun 27, 2024
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Address: 36/1,MIDDLE STREET , CHINNAMALAIKUNTRU VILLAGE

Purchased on 03/06/2024 still not completed installation please take action immediately
Eureka Forbes customer support has been notified about the posted complaint.
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    R
    Rajesh2013
    from Kalyan, Maharashtra
    Jun 20, 2024
    Jun 20, 2024
    This thread was updated on Jun 20, 2024
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    Not providing service inspite of AMC

    Address: vithaldesh building first floor agra road opp mahajan wadi kalyan 421301
    Website: www.eurekaforbes.com

    Have taken AMC for the period from 13/04/2024 to 12/04/2025 and paid Rs 2199 for the same. Machine not working from 12/06/2024 but till today not working till the time of writing this mail. Technician saying part not available to machine cannot be repaired. If machine cannot be repaired please refund me Rs 2199 taken for AMC...
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    B
    Bhaveshibm
    from Indore, Madhya Pradesh
    Jun 14, 2024
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    Address: bwing,1flr,flat 1,mahalaxmu mahal,mahalaxmi mandir compound
    Website: www.eurekaforbes.com

    Hi Please note that i have purchased AMC from eureka Forbes on 28 May 2024. I have booked my service on same day. no response till 3rd June 2024 Again, i requested for service visit on 3rd June 2024. till now i have sent so many mail mails and call to them they only give me fake promises that your issue will resolved in 24hrs. and in their web site status comes as person assigned however status not changed from 3rd June 2024 registered number for eureka forbes as : [protected] name : dipika sondarwa Regards, Bhavesh
    Eureka Forbes customer support has been notified about the posted complaint.
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      V
      vijul
      from Mumbai, Maharashtra
      Jun 9, 2024
      Jun 13, 2024
      This thread was updated on Jun 13, 2024
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      AMC - Service is not been provided in spite of having AMC valid till 23.02.2026

      In spite of having AMC valid till 23.02.2026, Eureka Forbes Service Centre are not attending. I have share AMC Invoice with Customer Care-[protected], Helpline with many Technician (Mr Vijay Kamra-[protected], Mr Sachin-[protected] and also with Technician who visited on 08.06.2024). Technician in his visit for servicing he cleaned only candle and said that UV light is not working and to be replaced and hence Water Purifier cannot be started....
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      A
      agmanoj
      Jun 8, 2024
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      Have done a blunder mistake by purchasing a water purifier from such an irresponsible, non customer friendly company.
      I am fed up with their customer care executives as they always make me fool by saying that our team will visit today itself and your complaint has been put on high priority and always regret for the delay. Today i am decided to approach consumer court for their irresponsible attitude towards the customers.
      Eureka Forbes customer support has been notified about the posted complaint.
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        U
        UdayaKud
        from Chennai, Tamil Nadu
        Jun 3, 2024
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        Aqua Guard - RO Filter

        We have bought an Aquaguard after doing so much market research and believing in the brand, but we have been DISAPPOINTED heavily.
        Purchased an aquaguard nova water filter which is giving trouble every week.
        1st complaint raised on 06th May and technician visited and he changed some component in machine and went.. machine worked only till 19th May.
        2nd complaint raised on 20th May and same technician visited and fixed...
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        A
        atulyaratna
        from Bhubaneshwar, Odisha
        May 23, 2024
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        Unusual water test

        Address: B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel Mumbai-400013, India.
        Website: grievanceofficer@eurekaforbes.com

        I have aquaguard sure delight nxt ro+uv model in genuine warenty period, i have lodge a complaint to aquaguard that my aquaguard is giving unusaul water test, technicial vesited house told you have to pay price for tds adjuster.Then your aquaguard will be redy, after sevral mail company agredd to fit the extra item with no cost. After fited tds is maintaind but water test is as it before again regesiter to water test is unusual, then aquaguard...
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