Aquaguard Gold Water Purifier — No one response for service

Aquaguard Gold Water Purifier — No one response for service

A Amit Kumar Srivastava from Chennai, Tamil Nadu Oct 22, 2008

Sir, I am very sorry to say that I am very much uncomfortable with the service of Eureka forbes Aquagard. My water purifier of Aquagard require service and I have call many times to the salesman Mr. Naveen and Manager Mr. Gurnani of Hazratganj Branch but there is no positive response. I have calling to above-mentioned persons since purchase(09 October 2008), trying both persons with the gap of 1 days regularly with a hope that someone will respond. It seems it is also useless because no one come to my house for servicing. Can u imagine how frustrating this is? You are, therefore, requested to interfere in the matter and kindly do some needful. We have to remind them in every alternate days. Thanks and regards Amit Kumar Srivastava Was this information helpful? No (0) Yes (0)

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Amit Kumar Srivastava

from Chennai, Tamil Nadu

Oct 22, 2008

Dear Eureka Forbes

I have purchased a Eureka Forbes Water Purifier in October 2008 as I need it for my family health. After these sales persons Mr. Naveen Hazratganj Lucknow visiting time to time my home for demo asking for purchaing and continuously following it up with me .

As per the sales aggrement they should come for free servicing after 6 months without our call as they say they have record of it.
but till now none of they came up for this servicing after installation and when I followed that sales guy and call them more than 100 times. Then I again followed up with that sales guy he tells reasons and no proper answers as his company people only deny what sales guy says.

I dont know how to follow-up with these guys.