Aquaguard Reviva — Worst Quality RO purifier

Aqua.Reviva RO System — Tast differ

Sir, I have purchased one new Rivaiva RO System on 08.12.2008 through your representaive Shri. Vimalraj.Tiruchirappalli Tamilnadu state.Filter water now having bad smell and tastless .
I request to attend the fault since i have used the system only 2 days I.e from 8.12.2008

Hello,
We are new user for your agua guard reviva RO system.We bought this during on 21 st of march 2010.The water test was conducted by your agents and found the hardness to be around 720 units.Till June it was working fine, and all of a sudden it got strucked and water was filtered drop by drop, and it took nearly around 6-7 hours to get it re-filled.Then after continous phone calls, came the service agent and fixed the problem by removing and replacing the RO membrane and an additional filter was also fixed.Till Aug 25-2010 it was functioning good.But for the past 3 days its again the same complaint.Kindly let me know how many times will the same repair occur and how frequently do we need to change the same? what in case after post warranty? is it due to the failure of your RO membrane or what is the root cause.When I checked over the net with the www.consumercomplaints.in came to find the same problem was faced by many customers. Kindly give me the reason in detail.The service seems to be worst on times.
Thanks
M.Veera Gowthaman
(Aug[protected]

i am also suffering from your inefficient service. My aqua guard had stopped from functioning since 30th Aug 2010 and i had already complained to the agent who had sold me the unit. But till date nobody had turnedup If this is what is the attitude towards your customers i shall never recommend your product to anybody in future.
thanks and regards
VV R Rao
01.09.2010

aquaguard R O — Membrane removed by executive

I had purchased a R.O system while staying at vindhnagar road waiden from M/s AAkansha enterprise mob no [protected]. Soon i changed my company and i called his executive to pack the RO on 15.04.2011 so that i can shift to lalitpur (my new place of posting) .But his executive while packing the unit removed stolen the membrane from R O system and went away.

Later on at Lalitpur when i called the aquagaurd personnel to fit the unit, he told that membrane is not available.I called m/s Aakansha enterprise to reimburse the loss or get the membrane changed first he agreed but after one monthof making me fool today he has denied on 29.05.2011.


All are requested to be careful of him and his executive.
Manoj kumar jain
[protected]

aquaguard- reviva — complain

To,
Eureka forbes.
Sir,
I Sneh Tewari from lucknow wants to register a complaint against eureka forbes .the product I purchased is aq- reviva as mentioned above, after one day it started creating problem ,we are regularly complaining aginst this whole matter .But after putting this product the person 'sandeep bajpai' didn't turned up and he has even not given me all the papers regarding the information about this product (CSS code[protected] PLEASE look after this its really urgent.

Your thankful,
SNEH TEWARI ( [protected])

AQUAGUARD REVIVA R/O — COMPLAIN

Respected Sir,

I Faridul Hossain of Basirhat R.N. Mukharjee Road, P.S. Basirhat, Ward no-11, Dist. North-24-Parganas, West Bengal, Pin Code-743411, Phone No. [protected].I am a customer of eurekaforbes.My product (REVIVA -R/O) unit sl. no. [protected], purchase date :08.08.2010. I have already change total filter on August 2011. But now I am very very unsatisfied because the company service in my area is very bad. I have call for service for a little problem of my aquaguard day after day but they do not solve my problem. I contacted personally the service man in my area Mr.Rejaul Islam but he do not care. So I am very upset now.
So I want to complain against Mr. Rejaul Islam (company service man in my area ) and hope after investigation authority will be take a necessary action about this matter.

Dated-30.09.2011 Faridul Hossain