[Resolved]  BSNL Broadband — Broadband connection Problems

It is really ridiculous to see such a vast net work in such a manner. Complaining so many times, I persist the same problem. (ie) When logged on to the dail up connection, the net works properly for some time, then every minute it gets disconnected. This was complained to the BSNL Branch office located at Coonoor, Nilgiris which is very close to me house. But it seems to be they are not intrested in my subject. I feel BSNL is very much keen only in collecting the fees. If my subject is not solved I would really write an article to the news papers stating ur irresponsibilities, which would surely damage ur reputation and business. I am so much angry b'coz this problem is ther for me, more than a year. I would appreciate u, if my problem is resolved at the earliest. I[censored] have any replies or require any of my details, kindly respond to my email.

Sir,
I am a BSNl broadband comsumer(250 plan) who is not at all satisfied with the services provided. It takes around 20 mins to get the connection and even after that it gets disconnected every 10 mins. The situation is pathetic . I have complained many times but the situation is still the same.
Aby ([protected]).

BSNL Broadband Complaints - Broadband connection Problems
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Posted:[protected] by S. Kireeti Send email


Broadband connection Problems
Hi,
I had given a complaint that the internet is not working (678 error), but nothing has been done so far. Its been 15 days orally & 4 days by complaint. Complain date is 18/04/2009 and according to the officials & your call helpline there would be a redressal within 248rs of the date of complain. Nothing has been done so far and no one has come so far. Its horrible that BSNL is not able to get it rectified. Its a shame that the conncectivity is bad and there is absolutely no redressal of the problem and this is display of absolute slackness, which is least accepted from a company like BSNL.

Regards,

Jani B
[protected].

BSNL Broadband — conectivity problem

Sir,
I'm a bsnl broadband user from kerala..
i have a lot of problems with my connection..
the company offers a good speed for the connection ..but we don't get that much speed .
it take a long time to connect with the internet..in case if it is connected ..we can't do anything because the connectivity will lost in seconds...like this our usage will lost in each second without doing any thing..
so please do something to solve this problem..
yours faithfully
mahesh

Sir,
I am from Kerala.. I am shamed to say that bsnl connection is fast...because @ my area it takes a long time to connect with the internet ..in case if it is connected we can't do anything properly the connectivity lost with in seconds..i complain it on the exchange but no response from there side so that i wrote this commend...so please please do something to solve the problem..

the reason for the loss of sync could be because of any of these reasons.

1) the main telephone wire is faulty or has a lot of joints
2) absence of a splitter
3) splitter added but telephone added before splitter
4) your too far away from the exchange. thus your SNR ratio is very very low.

hope this info will help you solve your issues.

rgds
santosh

Dear Sir,
I am User of Broad band service . My Telephone no is[protected] in the name of shiv shanker srivastava. I am using broad band service since from last 7 month. Initial 4 month service was very satisfacotory, but after that i am regularly facing problem while using the internet Internet connection is dissconnected in every 10 minute.I have complained your local customer care service but they could not sole problem yet.Ialso personely contactSDO, DE, AGMbhadewan, but not solve my problom.
Sii i am very much proud to be an BSNAL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needfull.

Thanking you

broadband is disconnecting frequently in every 10 minute internet is verey slow

I am User of Broad band service. My Telephone no is[protected] in the name of shi. I am using broad band service since from last 7 month. Initial 4 month service was very satisfacotory, but after that i am regularly facing problem while using the internet.I have complained your local customer care service but they could not sole problem yet.I also personely contact SDO, DE, AGM Bhadewan, but not solve the problem.
Sii i am very much proud to be an BSNAL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needfull.

Thanking you

Bsnl Broadband Connection — BSNL Problems

Dear Sir
I m Applied BSNL Brodband Connection on dt. 17.04.09 but not response till dated from BSNL Office.
Im calling 8-10 time every day but not response from BSNL officer from this phone no[protected], 25592211, 25591000..

BSNL Broadband — BSNL Broadband does not work

Dear Concerned,

I am staying in Shipra Suncity, Indirapuram, Ghaziabad and availing broad band services for more than 3 years now from BSNL. However, every second day the service goes down and surprisingly there is no one at BSNL to rectify the problem permanently. We have contacted BSNL's highest possible authorities numerous times but very sorry to say that no one bothered to listen to our problem.

At present also I am facing the problem, the BSNL authorities informed us that our connection is at their old server, and they will move the same to their new server and then we would not face any problem. But that was their wordings only, no actions has been taken till date. When we try to contact the authorities they act as they are doing a favour by providing us Broadband connections. On the other side we have been paying for the service without having any proper service and support from BSNL.

Today also, when I tried to contact their helpline, they provided us two more numbers to call to get the problem resolved by ourselves. I don’t agree on this that BSNL, an esteem organization of Govt Of India can not resolve our problem which is there for more than 3 years now. I still have faith on BSNL as an organization and believe that some one will listen and understand our agony in this forum.

Hope to get a positive response.

Regards,

Surajit Dey

my phone no.-2210306 is dead condition before two days

please my connection is now esablishment of as like phone no:[protected] beacuse my phone is dead connection so i cannot connect in my internet with this phone and also incoming and outgoing
kindly connect of my phone no:[protected]

Im a broadband user from thalassery.My net connection is having very low speed and connectivity is very poor.having this reason i am lost my valuable time.so pls take some action immediately .

hi, i hv complaint at 1504, 22772198. n also contact out head person Mr.sadhu, of bsnl .but they r not rapait my net service. i hv complaint since feb, my adsl is not working. some times i get connected but disconnected soon. i got connected 10-20 min only in morning. aftr tht my adsl is not working. plzzz help me.i live at khokhra, maninagar, ahmedabad.

BSNL BROADBAND SPEED IS VERY LOW SO I REQUEST YOU PLEASE INCREASE THE SPEED OF IT.




THANKYOU

Hi,

I had given a complaint that the internet is not working, but nothing has been done so far. Repeated requests has not yielded any results. It is disgraceful that a company as big as BSNL is not able to get it rectified. Its a shame that there is absolutely no redressal of the problem and this is display of absolute slackness, which is least accepted from a company like BSNL. My telephone No. [protected]

Regards,

Sharma

Dear Sir,
I am User of Broad band service in kolkata . My Telephone no is[protected] in the name of jagmohan bahety. I am using broad band service since from last 4 month. Initial 1 month service was very satisfacotory, but after that i am regularly facing problem while using the internet . I have complained your local customer care service but they could not sole problem yet. due to this bad service we are not able to contact through online. whenever we connect online within 5 minut service diconnect. we cant work online.
Sii i am very much proud to be an BSNAL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needfull.

Dear Sir,
I am User of Broad band service in kolkata . My Telephone no is[protected] in the name of jagmohan bahety. I am using broad band service since from last 4 month. Initial 1 month service was very satisfacotory, but after that i am regularly facing problem while using the internet . I have complained your local customer care service but they could not sole problem yet. due to this bad service we are not able to contact through online. whenever we connect online within 5 minut service diconnect. we cant work online.
Sii i am very much proud to be an BSNAL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needfull.

pl inform me about this combo plan 500 c +