[Resolved]  BSNL Broadband — Broadband connection Problems

Hi,
I had given a complaint that the internet is not working, but nothing has been done so far. Its been 4 months since i took the broadband connection, but the internet is pathetic. The broadband connectivity goes of within minutes of my logging in. I had place a complaint on the 9th Of february 2008 , and the complain number is 0208/252 and according to the officials there would be a redressal within 24hrs of the date of complain. Nothing has been done so far and no one has come so far. Its disgraceful that a company as big as BSNL is not able to get it rectified. Its a shame that the conncectivity is bad and there is absolutely no redressal of the problem and this is display of absolute slackness, which is least accepted from a company like BSNL.

Regards,

Kireeti
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Aug 13, 2020
Complaint marked as Resolved 
 
143 Comments

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Dear Sir,
I am a BSNL broadband consumer (Rs.250 monthly plan) this connection take around 10 to 15 mints to connect to internet, after every 10 mints line disconnected, I have complained so many times for help from costumer service, (changaramkulam branch ) but they’re not helpful,
COMPLAIN CONTINUED SINCE ONE YEAR.BILLING IN DISCONNECTION PERIOD.IRREGULAR CONNECTIVITY.POOR RESPONSE ON COMPLAIN.BAD BEHAVE.
i dont want to place any comment coz i know that noyhing will be done towards any regard but one thing i would like to say the full form of bsnl is (bhai sahab nahi lagega)

broadband H250 — broadband connectivity problem

Respected sir,
I am from uttrakhand haldwani my PNT number is [protected] i have broadband connection
H 250 plan with it but it is not working properly i already make telephonic complaint to your office but no response is taken from your side presently i am not in my home town so that i can visit your office pls try to understand my problem and rectify it because my family is suffering due to it. i hope you will take positive action from your end.
Best Regard
This is a new broadband connection wef 01.06.2009, our no. is[protected] location Adityapur, Jamshedpur. For more than a month the connection have been broken by the next door trench. This information had been given to Your BSNL office at Adityapur Industrial Area office. No body has come to enquire and no action taken yet. Kindly take necessary action as soon as possible.
my internate is working but social networking sites are not open from 2 months. like orkut, facebook etc.
so please take action on this complain.

BSNL Broadband Services — b band link failures

the b band link to me gets frequently disconnected especially in the morning hours from0630hrstill0800hrs.this is a daily affair.repeat daily affair.the day and date may falter but not the failiure of linkage of bsnl b band.it is disgusting.for the past two months almost on every thirdday i have complained to bsnl call center at tiruchirappalli in the state of tamil nadu but to noavail.only a poor line man was sent 2or 3 times who tried his limits but unable to do any thing.it seems every thing ends up at that level it self,because after that i was only getting phone calls from kk nagar telephone exchange in the afternoons when there was no problem.when the complaints are repeated it is said they say they are surprised and puzzled about it.lately on 1st september night between1015hrsand1045hrs tere was no linkage and again on 2nd sep morning from 0630hrs to0800hrs it was delinked and the problem continues even now during my typing this grievance letter.it is a persisting problem.i sincerely hope ther still might be some soul to redress customer grievances,else i am left only to prey grahambell for the same.
Mera Connection Thodi Der Continue Rehta Hai Phir vapis disconnect ho jata hai
connection link chala jata hai vapis ata hai
ye problem last 1 month se aya hai
bsnl me complain karneke bad service to mila hai lekin problem solve nahi huva hai
Ihave not see my broadband usages account

type 2 bsnl broadband — diconnect frquently

sir i hve prblm in my net whn i use net it connect but aftr sme tme it diconnect n wrtn connection is pending plz solve my prblm thnk u
Dear sir,
with referance to above subject i have bsnl brodband for since last 6 month my brodband is not working properly and i have done telephonic complain many time but i have not received feedback of my complain and my broadband is not woring properlyso please help me in this metter
my cell no is [protected]
Thanks

BSNL Broadband Services — CONNECTIVITY PROBLEM

SIR,

I HAVE BROAD BAND CONNECTION UNDER MY LAND LINE PHONE NO.[protected]. FROM THE LAST FEW MONTHS I AM FACING PROBLEM OF CONNECTIVETY OF MY BROAD BAND LINE. THE "LINK" IS NOT STABLE FOR MORE THAN 15 MINUTES AT A STRETCH . IT FLASHSES REPEATEDLY CAUSING LOT OF INCONVENIENCE . PL LOOK INTO THE MATTER AND HELP ME IN GETTING SMOOTH CONNECTIVETY.

bsnl broadband/adsl — change of modem

hello sir
i have a connection of broadbad (home plan 250) recently i have changed my model because the previous one got scrap but this modamis also not working properly and losing connection every 5 seconds,
so sir i wanted to change this modle .so please look into the matter and do the need ful my number is 22805614




thanking you
kiran kanwar
Dear sir,
i like to infornm you that my internet connection has been stoped more than 4 months. i complained again and again to your customer care centre but gen only sms that "your circuit has been restored" or told me that please wait few days. but i have wait more than 4 months but till now i did not get any result from your end. no one can visit my place to identify that problem. i have bound to cancel my land line phone connection which i was connected only for broadband connection. can you tell me why should i pay extra bill amount for internet connection which i could not for use more than 4 months? please take necessary action at your end
my land line number :[protected]
my contact number :- [protected]
thanking you
G.Biswas
Dear sir,

I would like to inform you that my broaband connection is not working properly since from the installation date and i have made the complaint regarding this but noboby response in the right manner .even my phone is getting automatic connection with wrong call.

BSNL — having problem in broad band

sir due to some reason i m not getting proper connection during night time and i used to called every officers in bsnl and they never used to take any action on mine complain and till 25 days i m very much frustrated due to net i m unable to give online exam in net due to that i mam unable to perform got in cat-09 exam i.e. online

Respected sir/madam,

Sub: Broadband connectionis not working properly, some time stopped service, many problems occurring, ..


02843 – 235333 using Broadband Domestic Rs.1350 per month rent since 5month registered name Rajyaguru Hardikbhai Kamleshbhai AT Umarala PIN Code 364330

Facing problem in problem in broadband service due many days, though companied verbal (telephone-[protected] and other complain telephones)) and written by short message service (SMS) on DTO (Surname: Thand) and other local in-chargers.

DTO (Thand sir) sir, not reposing properly, also many times disconnect our telephone complained, they are switched off his phone due to duty time also.

I don’t have a responsible reply from any authority for the frequent requests that I have been making. Here is the history of complained: 6-December ‘ 2009 by the telephone[protected], 9-Dec, 2009 complained[protected] by telephone and many time [protected] (4 Dec, 7Dec, 11Dec, 12Dec 2009) also complained by SMS to [protected] 10 December 2009 form [protected].

Kindly, requesting to take proper actions again not performing his duty…

Thank you

Rajyaguru Hardikbhai Kamleshbhai
[protected]
[protected]
Email ID: [protected]@yahoo.com


Your Complaint Registered Successfully Request No is:[protected]
I have similar problems. Slow internet. Service is poor. Bull
hi,
this is a complaint regarding poor connection of bsnl. i called up so many times in the call centre no.[protected] i have been given several docate no.s
i complained to the bidhanagar cenre and various other no.s and yet my connection fluctuates and half the time i dont have a connection and it shows error 678... no body just pays any respect to the customer's grievances. i have taken the 750+ plan and i don't get any returns from it.it extremely poor state of bsnl.
Sir,
My telephone no is 2762860 my BSNL BROADBAND broadband connection is not connection so lart of problem need very urgently.please do the needfull.thnk you

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