Dell Inspiron N5110 — speakers

Hello, I am Nitika from the Dell Social Media outreach team.
As you mentioned that you are able to hear the sound with headphones so we need to run some hardware test to check whether we are able to hear the sound while running the tests.
I would really appreciate you if follow the provided steps so that we can diagnose the problem & proceed further to fix this issue ASAP.Also while performing the below test please observe whether you are getting any sound when you get the color bar lines on which you have to press Y to continue the memory test .

Follow the instructions below to run hardware diagnostics
1. Press F12 on the dell logo while powering on the system.
2. Complete all the diagnostics and make a note of error codes if any


I would appreciate you if you can uninstall& reinstall the audio drivers & check if it’s working and also check if getting any Red Cross mark on sound icon

If possible please provide me your system service tag so that I can check your order details and give you the correct driver & some settings which needs to be changed. Please check if you got the drivers & utilities cd with your computer.

And you can find the service tag

**on the bottom of the laptop on the white sticker
**it’s a seven digit alphanumeric code which ends with BS or number 1.

If in case you do face any challenges in the process, please feel free to contact me directly by sending me a private message or by through a reply to this blog.

We would recommend you do not post your private information on a public forum and if in incase any specific contact details need to be shared, please use a private message.

Thanks & Regards
DELL_NITIKA_K
Dell Social Media Responder
www.dell.co.in/support
http://www.facebook.com/dellindia
http://twitter.com/dellcares

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