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Dell India Complaints & Reviews

1.3
Updated: Apr 9, 2024
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Dell India reviews & complaints(3043)

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H
Harshikesh_23
from Valsad, Gujarat
Apr 9, 2024
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Laptop Not Receive

Service Tag :918W5Z1 . My laptop is with dell india banglore since last 4 month . still not getting back return from dell india . Kindly check and update on same,...
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U
uday_pr@yahoo.com
Feb 26, 2024
Mar 5, 2024
This thread was updated on Mar 5, 2024
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Warranty Change from US to India done but no offer for renewal

Dear Sir/Madam,

Talked with Ms Anisha Gupta, who seems away but no one is giving offer for renewal while the warranty is transfered and the documents/photos of the laptop and condition, invoice already mailed.

Upto today, no offer, what to do or else work without warranty.
Laptop is used for home purpose.

Inspiron 15 5510/5518
Service Tag: 4H6CTG3...
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M
Manish dhawan78
Feb 7, 2024
Mar 5, 2024
This thread was updated on Mar 5, 2024
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Harassment by service

Greetings of the day!
My name is Manish Dhawan and I have a Dell laptop of model XPS 13.3 9310 with i7 processor, 32 GB RAM and 1 TB SSD. I also have an extended warranty till April 2024.
I am harassed by the way Dell technical team handed the complaint. The dell higher authorities did not bother to resolve the case. I already mailed many times to the higher authorities but the reply will be given only by the escalation team...
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C
Cnsmer2345
from Kolkata, West Bengal
Jan 15, 2024
Jan 30, 2024
This thread was updated on Jan 30, 2024
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Customer service

I bought a Dell Aio and wanted to return the system since the day I received it because it started giving audio problems. I wanted to initiate a return return but I couldn't do it by myself nor would anyone from Dell help me out. Even after calling them out on social media, they would not help me. I've also started to get this terrible pain behind my eyes when I use it. After complaining on the national consumer forum, someone from their...
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I
ishwaryas.19cse@kongu.edu
Jan 13, 2024
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Regarding fraud call

Website: naukri9fastservices@engineer.com

I have received a call from naukri service they asked me to pay 2500 for attending the interview and after that they asked me to pay 6500 and then 15200 and then 21500 I have paid all the amount but it is a fake call pls help me to refund pls...
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B
bkaravind
Jan 2, 2024
Jan 3, 2024
This thread was updated on Jan 3, 2024
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Faulty Monitor product and refusing to service the customer

A cluster red vertical lines have appeared in the far-right hand side of the screen just above the power button. This seems to be an wide spread issue with the dell monitors from what I read in the internet forums. Dell is refusing to address the concern....
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C
Cnsmer2345
from Kolkata, West Bengal
Jan 2, 2024
Jan 3, 2024
This thread was updated on Jan 3, 2024
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Delayed shipments and no proper customer service

Ordered an All-in-One Desktop on 29th December but after payment, I received no tracking information whatsoever. on the website, I couldn’t track using my order number nor get 'order support'. The estimated delivery date is also over and still, no one got in touch with me until I called them. For further context, the product concerned has been pre-paid and costs over 1lac...
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K
Keerthika0211
Dec 18, 2023
Jan 3, 2024
This thread was updated on Jan 3, 2024
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I'm complaining about poor dell service

Address: 20/4, thiruvalluvar Nagar, virathikuppam road, villupuram

I have facing some power on issue in my Dell G15 laptop. So I decided to visit Dell service center. They told to replace my laptop motherboard. I will paid 10, 000 and I replace my motherboard and get delivery in sept 20, 2023. Past 10 days I have facing a same power issue also with lagging issue. So I decided to contact Dell technical team, they told me that motherboard warrenty is out. But my motherboard is still in warranty. Unfortunately...
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K
Keerthika0211
Dec 18, 2023
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I am complaining about Dell service center

Address: 20/4,thiruvalluvar nagar

I have facing some power on issue in my Dell G15 laptop. So I decided to visit Dell service center. They told to replace my laptop motherboard. I will paid 10, 000 and I replace my motherboard and get delivery in sept 20, 2023. Past 10 days I have facing a same power issue also with lagging issue. So I decided to contact Dell technical team, they told me that motherboard warrenty is out. But my motherboard is still in warranty. Unfortunately...
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S
shmayank
Nov 14, 2023
Dec 1, 2023
This thread was updated on Dec 1, 2023
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Misinformation about product before purchase and fraud

On 13/11/2023, I purchased a DELL laptop G15 5530. I was shown placard with specification 14 cores and 24 MB cache and for this specification configuration I purchased the laptop but after the purchase when I checked the properties in the Task Manager, it is showing 10 cores and 20 MB cache only. When I told this to the retailer, they said this is company's fault as they had given wrong placard having misinformation of the product which...
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R
ragusrini
Oct 17, 2023
Oct 18, 2023
This thread was updated on Oct 18, 2023
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Laptop Dell Vostro 3520

Address: BANGALORE

I am Ragunathan S Address JJ House, Door No 6/3 Jayaram Avenue Vannanthurai Adyar Chennai 600020 TN India Ph [protected] PURCHASED Model DELL VOSTRO 3520 Invoice No [protected] Invoice Date 16.08.2023 Customer Number[protected] Order Number[protected] Service Tag J2X7TY3 Order Date 16.08.2023 Recently I purchased the above model od DELL Vostro and it is being used at college IISER Bhopal used by my daughter.

On 26.09.2023 I...
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K
Karthick.dpe
Oct 11, 2023
Oct 18, 2023
This thread was updated on Oct 18, 2023
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Consumer offer cheating

Purchased dell laptop vostro 3510 through amazon on 18th july 2023. at the time of purchasing there was a offer going on in the name of consumer offer june. the offer is 1 year extended warranty plus JBL ear buds for Rs 1998. To get this offer a customer has to register in dell website. so i did it.they aske me to pay rs 1998 i paid it. once received they confirmed on august 22nd and asked me to wait 21 days for warranty extension to reflect...
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R
rahul magg
from Badlapur, Uttar Pradesh
Sep 22, 2023
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Dell 15g gaming laptop purchase

I am rahul chikhalkar i have purchase a laptop from reliance digital on 23 july 2023 Dell g15 gaming laptop from there the laptop having a auto shutdown issue. i have complaint to them they tell mi dell service support will solve my issue but.

After that the i have call the dell support center n they have dignoses the product from there but the have not solve issue and the issue come again and again so my pc also 2 times OS...
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R
rahul magg
from Badlapur, Uttar Pradesh
Sep 22, 2023
Sep 27, 2023
This thread was updated on Sep 27, 2023
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Dell 15g gaming laptop

I have purchase a dell 15G laptop from reliance digital 23 july 2023 from i purchase a laptop the auto shutdown this system is faulty i have also inform reliance digital but they tell the dell service center will solve,
from then i am calling dell support team n they have doing some diagnoses but the laptop still the auto shutdown and am telling them to give me the new system but they area not given and doing repair n repair
br...
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R
Rashi88@
Sep 17, 2023
Sep 27, 2023
This thread was updated on Sep 27, 2023
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Broken laptop, ### customer service, frauds

I purchased the Inspiron15 in Feb2022, After just three months of buying this ### laptop, the hinge broke down and the frame came out of the screen. It took almost two months for them to repair the laptop and that too by constantly poking and visits. Now I am at the USA for studies and again I am having thre same problem (actually even worse). When I am calling the company, they say that you will have to forgo the existing warranty (which...
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Bhupesh Kumar Chhikara
Sep 15, 2023
Sep 27, 2023
This thread was updated on Sep 27, 2023
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Dell Wireless Optical Mouse WM118

Address: Block B-2 House no 104 Paschim Vihar

Your reseller partner Micronix Infosolutions A-3/315 Groud Floor, Paschim Vihar, New Delhi has intmiated about non replacement of my mouse(which is under 3 years of warranty due to the sticker label on bottom of the device is not readable. This is not the fault of customer because how a customer can use it without placing it on any table surface....
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R
rmeena269
from Chennai, Tamil Nadu
Sep 1, 2023
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Dell delivered new faulty laptop but no not replacing in 14 days replacement policy

Address: DELL INTERNATIONAL SERVICES INDIA PRIVATE LIMITED C/o YCH Logistics India Private Limited, Plot No D-VI (DTA UNIT) SIPCOT HITECH SEZ Phase II, Srimang

Sir, i purchased laptop from dell official site on 24/08/23 and product received by blue dart on 31/08/23. after setups, i facing touch pad lagging issue after then i called to dell costumer care and share my laptop screen online for better resolution after then executive stated that laptop has bios driver issue after then executive updated bios driver.
after updating bios by costumer exicutive, green screen error is showing in my...
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R
rmeena269
from Chennai, Tamil Nadu
Sep 1, 2023
Sep 8, 2023
This thread was updated on Sep 8, 2023
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Dell delivery new faulty laptop but no not replacing in 14 days replacement policy

Sir, i purchased laptop from dell official site on 24/08/23 and product received by blue dart on 31/08/23. after setups, i facing touch pad lagging issue after then i called to dell costumer care and share my laptop screen online for better resolution after then executive stated that laptop has bios driver issue after then executive updated bios driver.
after updating bios by costumer exicutive, green screen error is showing in my...
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C
C_K
Aug 28, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Dell laptop display issue

I purchased dell inspiron 1503 laptop in July 2021. It is just 2 years now and these time I was handling the product with almost care. Suddenly the screen started blinking and gradually it is not visible at all. I am seriously in despair. Does the product which worths INR 50k last for not more than two years atleast? I wasn't expecting this from dell product....
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Z
zmrunal
from Ahmedabad, Gujarat
Aug 19, 2023
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DELL VOSTRO 3546 Stolen On 22/06/2023

Address: Mainagar, Ahmedabad

LOCATION: Ahmedabad, Maninagar, Rambaug
PURCHASE DATE : 22/07/2015
MODEL : DELL VOSTRO 3546(i5-4210U, 4GB Ram, 500GB HD, Dos, 2GB G.Card)
COLOR: GREY
SERIAL NO : 25774/ZIC[protected]/0015

There are 2(Dell and HP) Laptops are stolen from my home on 22/06/2023. I have already informed to my nearest police station with FIR.

Kindly request to you, Please send me the MAC address of my laptop...
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