Dell Mobile — Defective product of Dell company ( dell xcd28)

Dell mobile — fed up this product ( DELLXCD28 )

My self Dibya Ranjan Sahoo, i purchased Dell XCD28 mobile (IMEI no. [protected]) on 2/feb/2011 from delhi . and after 5 months my phone's touch screen was not working . then i went to service center at Nehru Place ( Digicomp Complete Solutions ltd.,) for replacement on 17/aug/2011 . i got my new mobile on 12/sep/2011 which mobile number([protected]).
2nd or replacement mobile is also bad which is new . at that i got touch screen is ok but calling process is one side as well as my voice is being also dubbing. i also visited some complain website , other guy has also same bad experience as me. i purchased this mobile due to brand value, whether this mobile was 1st launching in mobile category. i am totally fed up on this mobile and want to replacement means need Dell XCD 35 instead of Dell XCD28 and whatever will be charges I will pay for it . 2nd mobile also gave to same service center for replacement on 14/aug/2011. everybody is facing same problem .i don't know what to do? Dell company is giving 1year replacement warranty on this particular product. but in 6 months i faced many many trouble. and i have 6 months to replacement . but after that i don't know what to do. in 2months everybody is facing problem that means this product is very very worse ever. plz plz help to do replacement for Dell Xcd 35 . even if if you visit the dell website then you will see Dell XCD28 mobile is not there.

my mobile number is ---[protected], and email ID is--r.[protected]@gmail.com

Hello Dibya Ranjan,
I apologize for the inconvenience caused to you. This issue has been raised to our Mobile Resolution Team. You will receive a call from them by Monday to help you further.

Regards,

-Tulsi
Social Media Listening & Support Manager
Dell India Pvt Ltd.

hi,

i also have a dell xcd28, this phone have a lot of problem. i am fully agree with you.