Dell — No One is listing regarding Laptop complaint Service tag no – H6R48BS

Address: North Delhi, Delhi

No One is listing regarding Laptop complaint Service tag no – H6R48BS

I bought Laptop in 21st Oct 2011, Now my laptop is not powering on. I called appx. 15times & no one is listing to my complaint everyone is forwarding the call to the next to next person. I don’t know how I need to process. Please lookinto the below issue & let me know the complaint procedure.


Regards,
Sanjay Nagpal
M. +91.981.128.1788|
sanjay.[protected]@nttdata.com
Was this information helpful?
No (0)
Yes (0)
 
1 Comment

Comments

Hi Sanjay,

My name is Gautam and I work for Dell Social Media Team.

I am sorry to see you are facing so many issues. I will help you resolve the problem
I need to understand the problem a little more. Is the system not powering on with the adapter and the battery ? Is there any light that glows when you try to power it on ?

You may try disconnecting the battery & ac adapter from the system and press the power button for 30 sec to release any static charge which may help. As per our records the system is out of warranty. If you have bought the system in October of
2011, we would require a copy of your invoice also.

Please send us the details and a preferred time for contact in a private message. We would not like your personal information to be posted in a public forum.


Thanks & Regards
Dell_Gautam_H
Dell Social Media Responder
www.dell.co.in/support
http://www.facebook.com/dellindia
http://twitter.com/dellcares

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3045
    Pending
    0
    Resolved
    775
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR