[Resolved]  Dell Vostro 1014 Laptop — display

Address: South Delhi, Delhi

screen display not set up accurately. keyboard status lights blinking regularly.
service tag - cym2zp1
e mail address - akanksha.[protected]@yahoo.com
mob no. [protected] or [protected]
address - 147/9, gupta flats , flat no. 205. kishan garh . vasnt kunj ,new delhi - 70
case no .[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

DELL — BLINKING OF SCREEN

RES SIR......
COMPLAINT ABOUT BLINKING OF LAPTOP SCREEN.
LAPTOP NO:744TG-HV8Q9-CVHPH-2Q9XR-3BPF2
Hi Bhavyanshi.

Greetings from Dell.

I regret to hear about accident with the dell PC. We are here to help you.
Let us attempt to understand the problem further, Please turn on the system and tap F2, which will take you to BIOS screen. Is the problem noticed in the BIOS screen?
If in case the same problem is not noticed then the problem is most likely not hardware related and installing the chipset and video driver will resolve your issue : http://www.dell.com/support/drivers/in/en/inbsd1 (Please select the operating system which is currently installed on your computer)

If problem is the same as in windows then I would recommend that we test the system with an external monitor (Like desktop monitor or LCD).
Please reply to this post with your findings and we can easily take this issue to a closure.

We are here to help you.

Thanks & Regards,
Dell_Vijay D
Dell Social Media Responder
http://www.facebook.com/Dell
http://twitter.com/#%21/dell
http://www.youtube.com/playlist?list=PLE21F49ACD1A6B608&feature=plcp

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3045
    Pending
    0
    Resolved
    775
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information