[Resolved]  Dri*symantec — Norton Annual Renewal

I have just received and checked my Master Card and noted that I was charged €84.99 by Norton Annual Renewal in LU. I have NOT AUTHORISED THIS PAYMENT. I have not renewed my subscription with Norton. Last January I paid €49.99 to DRI*Symantec but that was a once off. I need this matter resolved as soon as possible.
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Aug 13, 2020
Complaint marked as Resolved 
 
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Dri*Symantec — Direct Debit on Credit Card

On 20 June 2009 I was charged A$79.99 plus and International Transaction Fee A$1.84 I have not
ordered anything overseas any would like to be refunded for this charge

Dri*Symantec — Fake Charges

This company has charged $39.99 / Rs. 1930 on 9th Nov 2009 while I have never purchased any thing from this company.

Dri*Symantec — Anti Virus software

My credit card account has been debited by the amount of ZAR562.54 on 3 Nov 2009. I only asked for a Norton renewal/upgrade which I did not get at that stage. I had to re-order afterwards to renew Norton. This is my second complaint and no signs of any credit to my credit card as yet. Please help!
Koos van Zyl
hi if it is within 60 days then you can call to the support number and get the full refund
this should help you understand what the charge is about and why you were charged and also how to claim refund, if eligible and if you so desire.

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v581...

Alternatively, you can contact Live chat, explain the situation to them and they should be able to help you out.

Live chat- www.norton.com/chat

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