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3.4
Last updated Nov 27, 2020
Complaints 24
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16
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Symantec India reviews & complaints(24)

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V
Vivek7669
Nov 27, 2020
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Unauthorised use of my credit card

Today i received a mail from Norton that my credit card has been debited for Rs.2199/-, I have not consented to this transaction which they claim is renewal. They have mentioned the order No. as AP[protected]. None of the customer service numbers listed work. Also if i click the option for a refund on their website it does not respond....
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ram.brave2020
from Delhi, Delhi
Oct 13, 2018
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before 45 days prior the due date they had renewal and charges huge amount without my knowledge from my account

Website: www.norton.com

While i purchased the antivirus amount 799/-
Why should i pay 2799/-
This is cyber crime. I didn’t any of your agreement and also nothing i sign it.. I will never saved my credit card in your portal..
This is fully motivated cyber crime... Theft of my money...
I want my money refund.. And cancel over all norton registration my details.
This is totally frustrated me... And mentally tourchered... I was...
+2 photos
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M
MrPvp009
Jun 13, 2018
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rmx:#] wrong product shipped - order 100104268

Address: Pune, Maharashtra, 411048

Hello team,

I am still waiting for a reply on my below query.

I ordered for green track suit but blue was shipped and for my wife it was supposed to be black with white hand stripes, but shipped completely back color and size is also incorrect.

Hence would like to return this order. I tried calling your toll free number[protected] but there is no voice playing at all its just blank.
br...
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A
abhishek.sharma009
from Gurgaon, Haryana
Mar 17, 2017
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Antivirus

Address: New Delhi, Delhi, 110020
Website: in.norton.com

The product is faulty and an error message pops up whenever a mail is sent. I have lost of my company's time in trying to get this resolved with successive Norton executives taking over my system via remote but they are unable to resolve. Case number 30599399 from Norton is still open.

Everyone in the company is facing this issue and there is unsatisfactory response from Norton. Before launching a defective product they should...
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A
Ashish Gharde
Dec 14, 2016
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Request for an update regarding status of my ATM cum Debit card.

Address: Pune, Maharashtra, 411027

Respected Sir/Ma’am,
I am having my salary account in your bank branch for past 5.6 years. In first week of November’16 I received a SMS from IDBI Bank that my new ATM card with advanced security is dispatched. I never got that ATM card but I received the PIN number via post.
On 3rd December’16 I came to the FC road branch and shared my concern. I was advised to fill a form for new ATM card with address change request,...
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Dr Prashant Bhad
from Bilaspur, Chhattisgarh
Feb 18, 2016
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My credit card number is used by this company without my permission and knowledge

Address: 411027
Website: us.norton.com

I have subscribed for Norton antivirus security last year. Today I received message from my credit card company that rs 2199 was spent on your card for Norton renewal *AP[protected]. I have never permitted them to use my credit card information for the product. I am lodging police complaint against the company...
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C
Caitlin Conneely
Jan 20, 2011
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Norton Annual Renewal

I have just received and checked my Master Card and noted that I was charged €84.99 by Norton Annual Renewal in LU. I have NOT AUTHORISED THIS PAYMENT. I have not renewed my subscription with Norton. Last January I paid €49.99 to DRI*Symantec but that was a once off. I need this matter resolved as soon as possible....
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C
Charlene A. Carpenter
Apr 14, 2010
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charged twice for one copy

I purchased one (1) copy of Norton Scurity software for my computer on 12 March 2010. Order number [protected]. I just received my credit card statement and have been charged two (2) times for the same program.
Credit my Master card with the $58.69 which I was charged for the second copy of software. I only received one copy of the software.
Address: 961 Ridgeway Dr., Bulverde TX.,[protected]
I expect to see the...
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Mrs E. Bisset
Mar 2, 2010
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have been charged for anti virus not received

I applied for Norton Anti Virus on line assuming I was buying it from Norton when my credit card statement came in a company DRI Luxembourg L charged 45 pounds 98 pence and all I can think it is for the anti virus. When I eventully found a phone number they informed me that I had a corruption on my computer and told me it would cost me 79 pounds to fix it....
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N
Nancy Walts
Feb 28, 2010
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did not receive anti-virus protection

Received computer notification on 1/11/10 that my Norton anti-virus was ineffective; needed to update. My credit card was charged $60.59 on 1/13/10. I continue to receive messages from Norton anti-virus that I have viruses, need to update.

Please advise.

Thank you,
Nancy Walts...
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M
manishchaurasiachhatarpur
from New Delhi, Delhi
Jan 27, 2010
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Non delivery of courier and irresponsible behavior

I gave one important CD to my brother at chhatarpur(M.P) to professional courier for delivery on 18th of DEC 2009 paying 40/- for the service with full recipient address and phone number along with my address. They said to me that your packet is lost .i have send my parcel to ashish chaurasia 29 new colony chhatarpur (M.P) 471001 .I send this packet form gurgaon haryana 122001 but the till date the parcel is not reached to the destination...
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CYNTHIA SHEPARD
Sep 23, 2009
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Unauthorized charges

The trail subcription for norton antivirus protection was cancelled and confirmed on 9/2/09. My card should have never been charged.
This is illegal and i want the charges removed....
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Ruth H. Hubbell
Aug 24, 2009
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over billing

I was billed twice for a one year subscription to the Norton Security System on my credit card both on Aug. 4, 2009. $79.99 both times and it was supposed tobe aspecial. I also did not want the extra $9.99 but was billed any way....
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SUE PAYNE
Aug 4, 2009
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On my credit card

I did not get the service and it is on my credit card this month and ido not have the service, it continues to say ithati do not have the service...
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Carl Morgan
Jul 27, 2009
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Being overcharged

My credit card was debited twice; the anti virus product slowed down my computer and I have to remove it from my computer two weeks later shortly after it was down loaded to my computer.

Secondly I notice that credit card was debited a second time for $ 40.31, with out any knowledge for the reason of the charge. I am looking for full refun of these charges by checque or my credit card being credited. Thanks, If there any question...
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Bhavana Gandhi
from Mumbai, Maharashtra
Jun 8, 2009
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PF money not yet disbursed

Hi,
I had left my job at Symantec, Pune in October 2008 and along with it I withdrew my EPF. I have got an acknowledgement from Symantec that my papers to withdraw the EPF were submitted to the epfo.

I have not received the money yet. I have moved out of Pune and I do not know how to enquire about the status of my epf account.

My EPF number is MH/31860/2921.

Please guide me.
Thanks....
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J
Judith Hamburg
May 29, 2009
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DRI*symanted not ordered

I have been charged for this product which I did not order. I ordered a Norton Security update because my system continued with alert notices interrupting my work. The order was online for a reasonable $25. update....
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A
ann c noone
Apr 23, 2009
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Did I receive the virus coverage

On April 2nd I received an email that I needed to update my Norton Virus coverage. I clicked on to do this and have been charged $39.99 on my credit card. Today I received another notice that I needed to update this coverage. DO I HAVE COVERAGE. I asked my son and he said I should have a liciense number, which I do not have as far as I know. How can I find out if I am getting what I am supposed to pay for?...
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shrikanta banerjee
from Mumbai, Maharashtra
Apr 20, 2009
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activation code

i purchased norton antivirus 2009 and norton utilities.

my order no. [protected] dated 18 march, 2009.

i was not provided with activation code for norton utilities till date....
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Subhajit
from Pune, Maharashtra
Mar 25, 2009
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I believe it is a fake

Hi friends,

I work for Symantec corporation, if you are aware it is world's no.1 AntiVirus company. I work tere as a senior escalation engineer. Well we do know all about this sort of mails. I am dam sure that it is fraud mail. So, I request you guys not to send any DD.MO to that address and going further keep it in mind if you receive any email from unknown sender where asks for your banking information like ACC number,...
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