[Resolved] Norton Security — charged twice for one copy

[Resolved] Norton Security — charged twice for one copy

C Charlene A. Carpenter Apr 14, 2010

I purchased one (1) copy of Norton Scurity software for my computer on 12 March 2010. Order number [protected]. I just received my credit card statement and have been charged two (2) times for the same program. Credit my Master card with the $58.69 which I was charged for the second copy of software. I only received one copy of the software. Address: 961 Ridgeway Dr., Bulverde TX.,[protected] I expect to see the credit on my next statement. Charlene A. Carpenter Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

CAROL POMPEY

Oct 22, 2009

NORTON SECURITY — NORTON SECURITY 360

I PURCHASE THE NORTON 360 ALL IN VIRUS PROTECTION . EVER SINCE I DOWNLOAD TO TWO OF MY COMPUTER THEY GOT VERY VERY SLOW TAKES HOURS TO LOAD . ITS SO FUSTRATED. MY 12 YRS OLD SON FRETS WITH ME EVER TIME HE WANTS TO USE HIS COMPUTER. AND RESENTLY THE POPUP SCREEN KEEPS WAYING ITS OUTDATED.
I NEED A REFUND, $79.00 WAS NOT TO SCRAPE UP. YOU GET PAID. GAVE PEOPLE THEIR MONEY WORTH.

THANKS
CAROL POMPEY