[Resolved] DTC — DTC complaint

dinkar.chawla

from Delhi, Delhi

Jul 2, 2013

Address: South Delhi, Delhi

Dear Concerned person,

I would like to bring in your kind notice that i was traveling in DTC Bus No:- 469 Anand Vihar to Ambedkar Terminal (DL-IP C-7063) on 2/July/2013 at 11:39 am and as per route we have to depart at Kalkaji Depot Stop but as per his own will driver choose wrong route and when passenger asked him the reason then he said because of traffic jam he choose wrong route.

When we asked conductor for complaint book , he said he don't have any complaint book. And this is not a one time problem most of the time we face same problem.

I would like to know the following reason :

1) Exact route of 469 bus
2) Why don't conductor gave us the complaint book?
3) Number mentioned on website of DTC http://www.dtc.nic.in/dt3.htm in RTI sectioned was not in use.

Depot Manager, AND DTC, Ambedkar Nagar Depot, New Delhi. 26087926

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Aug 13, 2020

Complaint marked as Resolved

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Comments

navdha

from Noida, Uttar Pradesh

Jan 12, 2011

DTC — complaint

bus route no 534 time 5.8 pm place max hospital saket, bus no dl 1p c 0867, driver behaved very badly and advice me not to travel in bus if you have discomfort. he also told me that there sister and mother travel in cars only. then please let me know why he is working in the DTC. this kind o[censored]neducated rude stupid drivers should be fired and i want register the complaint against him can you help me ion this.

Regards
Navdha

ganesh10

from Delhi, Delhi

Apr 29, 2011

To, The Depot Manager
DTC.Dwarka

I, Ganesh kumar had been travelling by DTC Low floor A/C bus route no.724(Bus no.DL-1P, C-7126) with valid bus pass on 26/04/11, I caught the bus at C2B, janakpuri, new delhi. and got down at Nehru Place bus stand.At the bus stand, bus conductor asked me about my bus ticket with rudly language, i told him that i have a bus pass.But he was abusing and not only hit to me but also beaten to me. i made a phone call on 100 and lodged the complaint against him promptly at nehru place terminal in the presence of Delhi police head constable Mr.O.P.Tomar . Mr. Tomar told me that i call later on. But after three days of the incident i did not get any reply by him.
I request to concerning authoriy to solve my problem and take legal action against bus conductor's misbehaviour

Regards.,
Ganesh,
Mob:[protected]
New Delhil.