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Delhi Transport Corporation [DTC] Customer Care Contacts

www.delhi.gov.in
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Updated: Jan 15, 2025
Complaints
1983
Resolved
243
Unresolved
1740
So far, so good. Delhi Transport Corporation [DTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Transport Corporation [DTC] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
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Delhi Transport Corporation [DTC]
Customer Service Contacts

Delhi Transport Corporation [DTC] Phone Numbers

Phone
+91 90 3912 9100
387
285

Delhi Transport Corporation [DTC] Website


Delhi Transport Corporation [DTC] Head Office Address

Sector 8 Dwarka
New Delhi
New Delhi District
Delhi
India

Delhi Transport Corporation [DTC] Company Representatives

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Delhi Transport Corporation
Public Transportation
Delhi Transport Corporation [DTC]
Contacts

Delhi Transport Corporation [DTC] Overview

Latest complaint Misbehave and penalize me despite of bus ticket has been filed on 15/01/2025. Latest Resolved Conductor harassment by okhla depot was resolved May 14, 2024. Delhi Transport Corporation [DTC] ranks as the #7 most complained about among Public Transportation.

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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Delhi Transport Corporation [DTC]. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recently resolved complaints

View all complaints
Resolved
Conductor harassment by okhla depot
Resolved
Raising issue regarding bus pass refund
Resolved
Raising issue regarding DTC bus pass refund

Most useful reviews

41
Refund of online pass
33
Complaint against DTC bus Conductor
31
forcing me to pay 200 fine of without ticket

Recent Delhi Transport Corporation [DTC] reviews & complaints(1983)

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1
17KumarSanjay
from Delhi, Delhi
Jan 15, 2025
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Delhi Transport Corporation [DTC] Customer Care
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DTC — Misbehave and penalize me despite of bus ticket

Address: Rohini, Delhi

I booked my ticket in bus route 165A DL51GD 9775 from Rohini Sector -16 crossing to Shahabad Dairy and it was booked. The amount ₹9 Debited from my account. The ticket went into view all, meanwhile the bus squad entered the bus and asked to show the ticket. I told the team that I have taken the ticket and shown my message despite the fact they misbehaved with me and penalized with ₹200. You can see the face of officials in this photograph...
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M
mangatramnirban@gmail.com
Jan 3, 2025
Jan 3, 2025
This thread was updated on Jan 3, 2025
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Delhi Transport Corporation [DTC] — Misbehave by dtc bus driver

DTC Hasanpur Depot (E-Bus)
BUS NO. DL51EV3039
Schedule No. 543/08A
Route 543A

I was gone South Extension to samalkha crossing by bus, but driver of this bus roughly said that I am 1:30 hours late then this bus will not go on the correct correct route, and he also said bus will not go samalkha crossing only go by route rajokri to route of farmhouse across to kapasera police station and deliberately drive....
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Rohan_24112005
from Delhi, Delhi
Oct 3, 2024
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Delhi Transport Corporation [DTC] — Refund of bus pass fee after unknown reason of rejection

Website: dtcpass.delhi.gov.in/home.jsp

I paid 400 for Online e-bus pass on 30th September for 4 months validity pass.
My application got rejected for unknown reason and no information provided for refund.
I've tried to contact with thier given numbers on website and yet no response
Payment-400
Transaction ID[protected]
Order ID[protected]
Help me get refund ASAP so I could apply it offline my money is stuck....
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