DTC — Ticket not given by conductor

Address: East Delhi, Delhi

I boarded bus no. 469 (Ambedkar Terminal) having registration no. 3951 from Shakarpur Crossing on 16/07/2013 at near about 08:50 pm. I paid Rs.5 to conductor for ticket, for Laxmi Nagar. He accepted the money and refused to provide me ticket and said no need of ticket, your stop is near. I asked for ticket many times but he totally refused.
Kindly check the matter and reply as soon as possible.