Eureka Forbes — NO RESPONSE TO MULTIPLE COMPLAINTS SINCE ONE YEAR

Sir.
I have repeatedly complained for non availability of paper bags, in market, required for my EUROCLEAN 2000 from more than an year.I was thrown from pillar to post -directed to complain to Mr.Patel on phone no.28706671,[protected]who is never contactable.
I was sweetly told every time I complained, "Your complaint is kept on priority basis to look after !""We are sending technician today or latest by tomorrow.''
YOUR TODAY HAS NEVER ARRIVED TILL NOW.
We had great faith in your Company-due to name of GODREJ attached to- you.TODAY WE FEEL THAT WE ARE CHEATED.
DR.MUKUND UMRA
Was this information helpful?
No (0)
Yes (0)
 
3 Comments

Comments

Sir,

I purchased a Eureka vaccum cleaner two years back the model was named as TURBO. Initially it was working good later it developed a snag and the functioning stopped.

After repeated complaints to the customer service, they sent a Attendent he just on seeing the model expressed his feelings why you bought this model it is failure model. I was astonished while promoting the product they told so many stories about it that It is the best protable model available Globel.

The person who came for service insisted me to go for a better model than repairing the existing one. When I again contacted the office they again sent the same fellow who just entering my house said " ooh athey veeda atha repair panamudiyathu eduku thirumba thirumba intha address enku kudakaranga theriyala "
meaning ooh it is the same house once again I dont know why my people are giving the same address again and he vanished

Now what to do with that
1. keep it in my show-case.( to remind me always not to do the same blunder )

r.divakar
I totally agree. I have same kinda complaint too.
http://www.consumercomplaints.in/complaints/eureka-forbes-c93137.html

Thanks,

Shailesh.
I purchased RO (Spring fresh model) and made a AMC contract on[protected] after so many complains there is no response from customer service division. My contract receipt no. is 20078184. only two months left to expire this contract please do the needful and take immidiate action.

Thanks.

Dinesh Kataria
Raman Villa,
50-B, A-Block, Saheli Nagar, Udaipur (Rajasthan)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    7838
    Pending
    411
    Resolved
    4408
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR