[Resolved]  Exide Industries Limited — battery is under warranty still they are not repairing it

Address: Faridabad, Haryana

I am JATIN TANEJA from Faridabad.My is PH-[protected]. I purchased an exide battery from dealer Wadhwa Auto Spares in Faridabad . The date of purchase is 7/1/2011. The battery has a warranty of one year now battery is under warranty but it is not working. We sent battery to the dealer for repair but no repairing work is done by the dealer or exide industries limited.They did not repair the battery and they sent back to us in the same condition. The dealer is not taking any responsibility and he asked us to go yourself in company and repair the battery.

"Detail of product" : Exide Battery Type: ZSC0-12EB5L-B, MFG CODE: 6K0.

"Detail of dealer": Wadhwa Auto Spares shop no. 26,Tikona park,N.I.T Faridabad-121001 PH[protected],2419987, Mob-[protected].

"Detail of vender": EXIDE INDUSTRIES LIMITED,16/5, MATURA ROAD,KARKHANA BAGH,FARIDABAD,PH[protected].
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Aug 13, 2020
Complaint marked as Resolved 
 
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Exide Industries — Not replacing battery under warranty

I have purchased a new Herohonda splendor+(AP04 M 5273) in September.I've been facing problems since my purchase.The back wheel was not in a good condition(manufacturing defect).We were given a letter by Herohonda company for exchange of a new wheel from Dunlop tyres.I went and got that exchanged.
Then, i noticed that my battery(manufacturer : Exide) was not in a good condition.As we have a one year warranty for that, we were again given a letter for replacement of a new battery.But there has been utter worst response from this Exide service showroom.Even though the battery was not in a good condition, they checked it for 2 days and returned the same old battery saying that it had no problem.Again, Herohonda showroom checked it for a week and confirmed that battery was not in a good condition and returned our bike alongwith a letter.Again, we have taken that letter to that exide showroom.But still that fellows are NOT responding properly.

Bharath
[protected]

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