[Resolved] Future Group / Pantaloons Prepaid Card — Amount Refund

Subramanyam t

from Bengaluru, Karnataka

May 19, 2010

Address: Bangalore, Karnataka

Prepaid card No.[protected] – Amount refund

I am having Bigbazaar Prepaid card valid till 17th May, 2010. With the prepaid card I have made purchases on 22nd Feb, 2010 worth for Rs.550/- , still I have a balance of Rs. 950.

When I had visited to buy at Bigbazaar – Kormangala branch on 10th May, 2010, to my surprise they told that the record is ceased and can not be redeemed.

Subsequently I have informed to customer care to register the complaint, as suggested.

When I enquire with customer care every day they replied system is down we are not able to trace amount balance.
Please look into the matter at the earliest

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Aug 13, 2020

Complaint marked as Resolved

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Comments

R R Joshi

from Mumbai, Maharashtra

Sep 6, 2010

Many Big bazaar customers are facing the same problem. The Toll Free no. also does not work.
When big bazaar is claiming for so many schemes advantages, they need to take care of their customers too.

My card no is[protected].
I am also trying for refund.
help is sought in this matter.

sumit tandon

from Kanpur, Uttar Pradesh

Aug 9, 2011

my green card was lost before 3 months, i complaint many times but no response .i request u pl send my green card from my add neha tandon 119/551 gumti no 5 kanpur

rajamanikandan77

from Chennai, Tamil Nadu

Nov 28, 2011

Hi,

I have a big bazaar prepaid card bought in 2009. Card #[protected].

I have spoken to their customer service call center which is not working anymore a few times and provided them my bank details and also the photo ID proof to transfer the money, but no reply.

The value in the card is Rs.6300/- Can you pleas help.

Regards
Raja