HDFC Bank Complaints & Reviews

Dear Sir,

I was using HDFC card from last 2-3 years and was happy with the services but 8-9 months ago there were 2 transactions made from my credit card. I got this information from my monthly statement then I called the customer care to investigate this matter because I had never done this kind of transactions. When consulted with the customer care they told me that they are reissuing my card and will be received it to you in 2-3 weeks maximum. I said that if you can provide me the card number then I will pay your bills because every month I had to pay at least 1300 rs as an installment but they told me that they cannot tell me the new card number you can see it after receiving. I thought it’s ok if I will receive it in 2-3 weeks.

But I didn’t get the card till now and after that 4 months ago I had received a call from HDFC collection department and they gave me the only card number to pay the bill but it was including all the charges(late payment and Finance charges). I paid them 1500 rs through check and told them to please send me the card as soon as possible. But after 1 month I again received a call from collection department to pay the rest amount then I told them that please remove all Finance charges against my card number because it’s not my fault, I am ready to pay my installments if you wave off all the charges. They (as I remember Rahul and Nitin) promised me that they will send me the card and wave off my extra charges so on the basis of that commitment I paid the installments till December/ January. But some day back I got a call from collection that you need to pay the whole amount, again I told him the entire story but he threatened me and told me that you need to pay this balance in 5 minutes otherwise he is going to take some legal actions.

I made the following requests by an email:
·Waive off all the extra charges so that I will start paying the monthly installments only as I am a salaried person so cannot pay any extra amount.
·Send me the Credit Card as I have received two letters from HDFC stating that you need to clear you dues first.
·Take some action against the person who had called me this month and threatened me.
·Till Jan/Feb I had only 2 backlogs as an installment so please consider this matter on urgent basis.

But despite of waving off approx 5000 rs(Finance charges) they told me to waive off 1700 rs and now they have sent me an email that they are going to send my details to RBI credit .


Please advise...
Vikash Kumar

Dear Sir,

Recently, I had a fraudulent transaction on my HDFC credit card on the internet. This was on 16th April 2008. I immediately contacted Paypal, where my account was hacked and the site where online purchase had been done. Both responded positively and my money was recovered in 48 hours.

Contrast this with HDFC bank, whom I contacted within 2 hours of the transaction happening. They took 48 hours to mark the transaction as disputed. Also, till date, I have not heard anything from them despite my daily calls to the call centre. All I am told is that investigation is on and I will be notified in 45 days.

Are HDFC bank credit card users really safe? In such an open and shut case where my e-mails to western organisations yielded results in 48 hours, HDFC bank seems to be least bothered about its customers peace. Worse they have not even realised, that the case has been solved by somebody else. This only goes to prove that HDFC bank plays games with its customers and in the end would say that the customer must have given the card number to somebody on purpose. One of their call centre supervisors Sushant had said this and I am just want to caution other users, that however genuine they may be, HDFC is not even going to do any kind of investigation.

Regards,

Ganaraj Joglekar



Mumbai

I bought the above mentioned plan on 27-Dec-07, from that day I have been facing issues and feeling like why I bought this plan and why I am doing business with HDFC SLIC where the service is very pathetic. Please look in to this.



1. I have been asked to attend the medical test without the letter, where in I had to wait for the same.
2. I got the policy document three months after getting in to the deal
3. Even after submitting the mandate form during the policy preparation, ECS was not activated
Every month I am paying the premiums by going to HDFC SLIC office in Bangalore. You can imagine my state in Bangalore traffic
4. I applied for the online payment option on 18-Mar-08 in Bangalore office but I didn’t get any information about that.
5. I don’t get any major communications through either by mail or by post.
6. I again applied for ECS on 14-Apr-08, today I checked with my citi bank and they said that still they haven’t received the communication from HDFC SLIC for ECS.
7. Executives from HDFC SLIC don’t bother to reply the customer mails or queries, even if they reply, it will be very rude.
8. The business development managers don’t pass on the information to customers properly.
9. The office in hubli/dharwad don’t accept the outstation check for payment, even if they accept that they don’t give you the receipt. When I have the experience of above scenarios can I believe HDFC to pay without receipt.
10. But the BDM’s pass on the information to customers that they will accept the outstation checks and give the receipt as well. You need to go all the way from home to HDFC office and hear the contradictory reply from the HDFC office.
Can I believe in HDFC SLIC?

Its something like you have sold your product and left your customer deserted. When ever I see the HDFC add popping up in TV saying customer satisfaction is our primary goal, it looks sarcastic to me.

Even after all these issues I have not got a single apology letter from HDFC SLIC.

This time again I have applied for ECS and still its not passed on to citi bank, if I get any mail or post from HDFC after the due date to pay the premium along with fine I will not follow it up.

I have seen one consistent thing happening with me from HDFC SLIC is that I am frequently getting in to trouble and there is not even one to help me.

I have been associated with HDFC from last 7 years and I haven’t got any issues for banking and asset management. But I should say that the service from HDFC SLIC is pathetic.

HDFC Bank have put a hold on Rs 36702.08 from my savings bank account on 17.4.08.(seen by me on 18.4.08) Asked they say it is due to old credit card balance.Now they have issued me a Gold Credit Card which I have never used and not even opened their courier thru which the Gold Card was delivered and same have been confirmed by HDFC Saltlake, Kolkata Branch Manager, Mr. Bikramjit Mitra.

Moreover they have not even bothered to give notice to me or any sort of communication to me that they are putting an hold on an amount from my savings bank.

Now enquiring they say it was a old Silver Card on which I have a balance.(Do banks issue new credit cards to the same holder when he has an outstanding on an old card?-I believe never).

I have asked for the documentary evidence for the same but they are not ready to provide any and taking me for a round and delaying everytime I ring them as they believe they have my money at their disposal and they can do whatever they want to do with the amount.

Who will bear the cost of lost opportunity/ lost interest on my hold back amount?

This tantamounts to cheating under Sec 420 of criminal Act and holding of information uder Right to Information Act.

Request you to help me in this regards.

The details of personnel involved from HDFC Bank is given below

Mr. Pankaj Nimbalkar- [protected]
Mr. Bikramjit Mitra[protected]

Regards
Kanad Bose
[protected]
[protected]

Respected Sir,
On 23/12/07 vodafone has charged the amount of Rs. 1140/ -5 times instead of 1 time through my credit card no. [protected], also your employee from Kolkata misbehaved & talk rudely on phone which hurts me very much.I am using your golden credit card since 3 years and i am paying more than 1, 00, 000/-. So, please pay special attention towards this other wise i will close my account.

Seema Singh
Director
VLCC, Ranchi
P.N. Bose compund, Lalpur Ranchi
Ph.No. [protected]

darsir,
ihave taken the hdfc credit card in the name of dilip khandelwal card no is[protected] and on my wife name Radha khandelwal card no is[protected] sir, i have made all the payment for the above cards but i have not received the settelment letter from hdfc bank indore
i makes so many call to bank but they not give any responce they said letter wil lcome from chainai office so pl send my settelment letter for the above both cards
thanks.
dilip khandelwal
136 - .e mayur nagar
thatipur Morara Gwalior m.p.

Dear,
No monthy statment for the transactions on credit card in the month of March 2008 has been recieved till date. Is it possible to obtain statement in addition on my mail? or it can be from net anytime?.
You are requested kindly detail.
Thanks

This refers to my complaint filed with HDFC bank about not crediting the cheque deposited in my Savings account. Some of the bank's executives were however was unable to trace the same till today morning. However, they've credited to my current account and are not accepting the mistake.

Due to this mistake, I receive a SMS from HDFC Ltd.saying the loan went uncleared and I had to bear a penalty . Please note that there was a direct debit facility arranged from HDFC Ltd. to HDFC bank till the 10th of every onth. Dure to banks oversight, why should I bear the brunt of penalty.

Kindly note the details.

Self cheque from ICICI via cheque no. 419681 was deposited at the HDFC ATM at Catle Mill at 18: 18 on 7/4/2008 via transaction no. 3543 (Amount Rs. 15000/-) into the Savings account of HDFC (A/c No. XXX XXX XXXX3515)

The same gets cleared by ICICI on 9th April and is reflecting in the statement.

On 15/4/2008 at 16: 18, I receive a SMS from HDFC Ltd. about a uncleared loan .

I am surprised and then check my savings account. No credit is reflected.
Enquire with the bank and file a tele-complaint. They do not appear to find the problem and I start pressurising them. Then, at the complaints desk on April 17th, admit that amount reflects in the Current account (which I do not use at all). But the bank fails to do the rectification. On 18th, I once again file a e-complaint on the banks website.
Again on 19th I call up HDFC bank and fire them, no rectification. However on 19th morning they call me and ask me to telephonically transfer via TIN (telephone identification number), which I adhere to.

Kindly note that the bank is still not addressing my concern on making good the loss on penalty payment and in terms of interest accrued on my HDFC loan account due to your default. Also, they are not accepting their mistake of crediting my current account wrongly.

Mentioned below is the detailed e-mail list and responses from bank:

Sat, 19 Apr 2008 00:03:34 -0700 (PDT)
From: "Chandrika Rodrigues" <[protected]@yahoo.com> Add Mobile Alert
Yahoo! DomainKeys has confirmed that this message was sent by yahoo.com. Learn more
Subject: RE:'HBL=[protected]' Complaint/Feedback for - Savings Account NET.CS.Hpg
To: "Customer Service" <[protected]@hdfcbank.com>
Please note that I do not even recollect my current account number as I do not use it. Hence there is no question of me depositing the same into the current account. Also, the banking slip from ATM also mentions the deposit clearly in my saving account i.e. XXXX 3515.

Please make good the loss as this is not an excuse. Simulataneously an filing a consumer complaint at the Consumer forum and also approaching the media.

Regards,
Chandrika

Customer Service <[protected]@hdfcbank.com> wrote:


Dear Ms. Rodrigues,

Thank you for writng to us.

With reference to your e-mail dated[protected] regarding Cheque related.

We wish to inform you that the said cheque was credited in your current reimbursement current account number ending with ***077 on[protected]. We wish to inform you that there was no delay from our end in crediting the said cheque. We request you to check the same through Netbanking.



Warm regards,
Hemant Mane
Customer Support
HDFC Bank Ltd.

[protected][protected][protected][protected]------

-----Original Message-----
From: [protected]@yahoo.com [[protected]@yahoo.com]
Sent: Friday, Apr 18 2008 9:41AM
To: [protected]@hdfcbank.com [[protected]@hdfcbank.com]
Subject: Complaint/Feedback for - Savings Account NET.CS.Hpg

[protected][protected][protected][protected][protected]
Customer Type : Resident Indian
Customer Name : Chandrika Rodrigues
Country : INDIA
City : Thane
Mobile No. : [protected]
Email ID : [protected]@yahoo.com
Product about which Complaint / Feedback : Savings Account
Other Product about which Complaint / Feedback :
Your Complaint / Feedback (s) : This refers to my tele complaint #[protected] with reference to not crediting my cheque. Please note that the same was been deposited on 7th of April, 2008 via cheque no. 419681 of ICICI bank at Castle Mill- ATM to account XXXXXXXXXX3515 wth the S No 3543. To my utter shock I realise that the same was credited by ICICI on 9th but there no credit appearing in my account statement. To add up to this I understand that my HDFC Loan cheque No. 5417 for Rs. 14430 returned unpaid and the loan office is now charging me with interest.(my loan account no. being[protected] Kindly note that my call to phone banking at 6 PM today, clarifies that my cheque was credited to the current account. Please note that this is not pardonable as per principles as I had to bear the interest on loan with an additional mental stress. Hence, I request you immediately to make good the loss (in terms of interest accrued on my HDFC loan account due to your default) else I shall be taking up the same with the RBI. Regards, Chandrika Rodrigues
Are you HDFC Bank's Customer? : Yes
Relation with Bank : Account
Account / Credit Card / Loan Account No. : XXXXXXXXXX3515
Branch Name : Express Tower

Dear Sir / Madam,

This is reference to My jumbo loan amount, i have been following up with the Customer care of your's from past 17 Days Now for the closer of the amount, but since then i have not got any calls for the same, nor you have any place where i can go and do the payment, i fail to understand that i want to make the payment and your people do want the money, in such a case i would be forced to stop making any further payment to you, since i made atleast 50 calls to your Customer Care, there is no point in dealing with HDFC bank if the attitude of the people is such,

This is to keep you infomed that i will not be paying any EMI for the month of April, since i have been follwing up with the bank for the closer,

I want somebody who can call me and tell me the final amount, and detials of my payment and somebody who can tell me these things in details, otherwise no use,

I want a proper response from your side,

Please take this matter very seriously, and tell me the same ASAP,

Thanks & regards

Neeraj Sharma
Sales & Front Office Manager
Quality Hotel The Regency, pune
M : [protected]

If someone is planning to invest the money with HDFC standard life policies, please do not choose this option. Its better to let govt deduct the tax. After two years I came to know that NAV of my hard money is now less than 50% because first year they deducted 60% of the installment amount as charges (paid 20000 and bank deducted 12000 as bla bla bla...charges) which was never told to me.
Yesterday i got the statement and shocked when I saw the NAV. Today when i called customer care then i came to know all these false and/or hidden conditions. Till now I lost approx 18000 rs whereas i have paid 40000 to the bank in last two year. You will be surprised to hear that HDFC CSR told me that you will get 40-50% returns per year but I'm loosing 40-50% per year. Thanks

I have savings A/c with HFDFC Bank, Bodakdev Ahmedabad Branch, Gujarat. On 16th April I received a mail from [protected]@hdfcbank.com that 1000Rs debited from my A/c for online payment, which was a Fraudulent transactions. I lodged several complaints on 16thApril. Inspite of that on 16thapril 2000 Rs & on 17April 8000 Rs debited from my A/c, which is fraudulent. After so many mails today they blocked my netbanking facilty. HDFC bank's official's attitude is casual. They dont care for their customer. I am totally clueless. I have been cheated due to HDFC Bank's sheer crelessness.

I have a simple story to share with you regarding how i have been suffering from "Deadly Menace Called HDFC ".I have opened a savings bank account in HDFC Bank Konnagar Branch when it had just started sailing which contains my complete signature .After that i have joined a MNC as a Engineer and for which my company asked me to open a salary account in the same bank.I opened it when their executive visited our office premises.That account was opened with my short official signature.After that i applied for my comany's ESOP from the newly opened salary account with the official short signature.But unfortuenately i didn't get a singler share even being the employee .The reason was signature was signature mismatch between my cheque's signature and account holder's signature.Later when i contacted the Bank for clarification about the signature change they told me that they put new account under the same umbrella to which my old account belongs to and as a result of which, my signature was chaged.But without intimating the customer, how can a bank changes the signature of account holder.This was the only question came to my mind.I have communicated with the bank in different mode but they didn't bother reply back me.But my query to all the concerned people, that who has given the bank or it's employee the authority to make changes in the account holder's credential?I hope that i will be able to draw the kind attention of the concerned people for this type mischieveous activity of the private banks.Here it does not come to an end.As a result of which i have to incure alose of around Rs.2, 50, 000/- in today's market.Again for having the salary account with them, they offered me a personal loan at a subsidised rate.But after taking the loan, they failed to deduct the emi and then used to give a threatening calls in my mobile and even didn't bother to call at my residence number to frighten my aged parents.I lodged complaints several times to the Bank but failed to get any reply.Later i foreclose the loan and got rid of this type of criminal activities of the today's hastle banking service providers.In this context i must let you know, they even sent one local "Gunda" with an employee to threaten my mother at 11:15 pm at one night.Unfortuenately i was then sleeping after getting pain killers for my deadly disease chronic pancreatitis for which i am spending my numbered days.Therefore, i would like to request all the like minded people to start a battle against the criminal activities of these banks.

This is my last option to let you know the ground reality faced by
the customer each and every day.I hope my words will be enough to draw
the picture in front of your screen.I have been a customer of HDFC Bank
since 2002 and became a corporate customer in March 2004 at the time when
TCS decided to launch IPO.As per my HR departments request, i opened a
salary account with HDFC Bank Ltd. Konnagar Branch.In the mean time i have
taken a loan with the facility of having salary accounty.But the at the
time of taking i was not having a cheque book of my salary account.So., i
have been forced to give the cheque of the other account and been
informed that everything would be sorted out.Prior to that i have applied
for the TCS IPO under ESOP scheme but didnot get it because of signature
change carried on by HDFC Bank without my concent and even did not bother
let me know the fact of signature changing.And as result of that, i lost
around Rs.100000/-.But i have requested the branch manager or the bank's
corporate salary manager but the did not bother to do any thing.But
history of harrasment does not get a full stop here.Recently i have
applied for a personal loan amonting Rs.1.5 Lakhs.I am descrining here
what are the documents, i have submitted for getting the loan.


1)Pan Card Photo Copy
2)Voter ID Card Photo Copy.
3)Passport and UK VIsa Photo Copy.
4)TCS Appointment Letter, Offer letter. Resignation Letter, and experience
certificate from TCS(all are photo copied)
5)CTS (Appointment letter and Experience letter)
6)IBM Appointment letter(As i have joined IBM on 16 th August, Salary has
not yet been credited to my account)

For my previous loan i failed to deposit the money to the account numered
:[protected] because i was operated on 1st of Srptember and i was kept
in ICCU for the next two days.and just 2 days back i have come back to my
house.With severe abdomain pain, i am writing this letter.But i still
apologises for the delay of pay ment but duriing my conversation with the
HDFC persons two peaople namely Mr.Anirban Datta and Mr.Debabrata sanyal
misbehaved with me a lot and without any clarification i have not been
granted the loan.The Konnagar branch Manager MrArnab Das has helped me a
lot but he too failed to understand the reason of declination.Even IBM HR
has mailed to Mr.Debabrata Sanyal and Mr.Anirban Datta to help me to grant
me the loan and even then also this people Mr.Datta has made such a
comment that if I quote that here even our company’s relationship will get
a jolt.

Therefore i, request you to take up the issue seriously and help me to get the loan on urgent basis as i require money for treatment.

Consequences : As a result of that my parents have become patient of hyper tension and i have become patient of High pressure and Blood Sugar.

That is why i am to you to support me for getting justice in terms of compensation.They have sent "Gunda"s to my house i have lodged FIR to the local police station. But they have not take any action.If you can bring out the two account openning form from HDFC you will be able to see that what i am telling, exactly the same thing has happem ed with me.They
have threatened me over phone even they do not have bothered to threaten my aged parents.Please do something for me.
I hope justice will prevail over irregularities and mis leading ethics.

Thanks and Regards

Arupratan Bagchi

Hi
HDFC credit card problems? I had an HDFC credit card. There were some charges levied on me for certain expenses which I was not informed about in certain cases & where the customer care people when contacted on phone gave me wrong information.

1) Currency conversion charges still not resolved (Rs1482.44) [2007.67* 3.5%]-595.50
2) Surcharge charged on fuel but never refunded. (Rs1500) paid for petrol
2) Card lost but the manager told me that he would not charge me extra for a new card. Later on I found new card issue fee charged. (Rs0)

My 2/09/07 statement showed an excess balance of Rs4, 971.76
1) On 15/09/07 I made an transaction of $50 (Rs 2007.67) & I was told by the customer care representative that I would be charged 3.5% as currency conversion fees which I agreed to as all credit cards charge this for currency conversion.

On 20/09/07 I received a refund of $15 (Rs 595.50) from the same seller with whom I had made the transaction as he had overcharged me.

On 15/09/07 I saw Rs81.47 reflecting on my statement which confused me. I called up the customer care cell of HDFC & they said it was finance charges.
That was when I really got mad as nobody could give me a proper explanation why the charges where levied on me. I contacted customer care on phone at least 25 times wrote emails & they insisted that they where finance charges.
On 30/09/07 there was cess- currency conversion fee .25
On 30/09/07 there was service tax currency conversion fee Rs8.48 in my 2/11/007 statement

As I had mentioned earlier I was only told about 3.5% currency conversion fees which I agreed to pay. I was not told anything about 12 % & 3%. for mutiple transactions.

Secondly I have not made any multiple tranasctions. It was a refund from the seller whom I had contacted only once for a refund which he immediately did so as he knew he was wrong.

Thirdly if you calculate 3.5 % of Rs2007.67 you get Rs 70.27 approx & they have charged me Rs81.47 which all the customer care rep where saying are finance charges & not currency conversion charges. If you cannot train the executives properly they should not be allowed to take calls

Please note that my 2/09/07, 2/10/07 & 2/11/07 statement s had an excess balance lying with HDFC from 28/08/07. I had also never received statements from the bank as I did not owe the bank anything. I had to call the customer care Dept regullary asking them to send my statements which they ignored.

2) On 16/11/07 & 21/11/07 I put petrol worth Rs 1000 & Rs500 & was charged Rs1025 & Rs512.50 (surcharge of Rs25 & Rs 12.50) Which was supposed to be reversed in my next statement which never happened

3) They reversed the charges of R112.36 levied on 7/11/07 fo issuing a new card to Rs 100 on 22/12/07 but still charged 12.36.
In my statement dated 2/01/08.

I have made other transactions during this period.
My 2/09/07 statement showed an excess balance of Rs4, 971.76.
Other transactions excluding these 3 issues are amounting to Rs2959
Disputes Rs 2982.44 (Currency, Petrol, new card)
Other expense+ Disputes=Rs 5941.44

Total less Excess = Rs 969.68 which I would have paid had there been no cheating, miscommunication, giving wrong information etc

I blocked the card & their customer care rep gave me the reference number.
I demand that they compensate me for harressment, mental torture and the amount of time they have made me waste on writing & sending emails for charges which where not told to me & then charged. The Finance charges, late fee charges & taxes are accumalting every month & yesterday I receive a call from their recovery agent to make the payment or else I would be issued an legal notice.

The latest outstanding according to them is Rs2357.99 for the statement dated 2/04/008
Total less Excess = Rs 969.68 which I would have paid had there been no cheating, miscommunication, giving wrong information etc

What do i do? The recovery agent has called me and is going to issue a legal notice.

Aditya

I HAD PAID iRS 20, 000 FOR THE HOME LOAN AS PROCESSING FEES
AFTER 2 MONTHS THE LEGAL AND TECHNICAL DEPT HAS REFUSED TO DISBURSE THE LOAN DUE TO SOME BACK DATED PROPERTY DOCUMENTS WHICH THE BUILDER CANNOT PROVIDE
NOW HDFC SAYS IVE LOST THE PROCEESING FEES, WHAT CAN I DO ABOUT THIS LOSS OF MONEY

THEY CAN SAY THAT SOME PERCENTAGE WILL BE DEDUCTED IF THE LOAN CANNOT BE DISBURSED WHICH AN INDIVIDUAL CAN UNDERSTAND BUT A FULL 100 % LOSS OF PROCESSING FEES IS NOT JUSTIFIED. PLS HELP

I am having my savings account with your chembur branch. My SB Account no. is [protected].

On 31/03/2008, one of your representative Mr.Satish ([protected])had visited for having a facility of FD in my saving account. He told me, there will be no restriction & it will have a sweep-in facility.He took my signature & relevant details. He gave me receipt for the same - FD[protected].

On 08/04/08, my account showed a debit entry of Rs.25, 000 towards FD. I immediately called phone banking & checked about it. I was surprised when the executive told me that the account does not have a sweep-in facility. Again I called back Mr.Satish. He said, he will ask his senior to call me back. Ms.Madhu[protected]called me & told me, nothing to worry & the same will be sorted out within 2 days.

Today i.e. 11/04/08, when I checked with the phone banking executive, he told me, the amount is debited, but there is no update on my FD account. Also there is no sweep-in facility. Again I called Ms.Madhu. She put me to one Ms.Ranjit Kaur[protected]. She said it will be sorted out within 5 mts & someone will call me back. When nobody called me, I again called Ms.Ranjit Kaur & asked her to cancell the FD facility. She said it will done within one hour & the same will be reflected in my account. Till now i.e. 5.30pm, nothing has happened.

Now when I am calling all the numbers, no one is picking up. I am fed up by the treatment given to me. Today I am going out of town. If the same is not resolved by today then, I am seriously thinking of shifting my account to some other bank.

G V Pradeep
[protected]

Undue harassment - abuse language-threatening calls!

To The,
Regional Manager
Credit Card Division
HDFC Bank Ltd.

Dear sir my name is hemant ( Working with LTD COMPANY IN BANKING ) this is inform u that I am holding HDFC Credit Card due to some financial reason I was unable to make regular payments but I always try to give minimum amount due so that when I will get my money I will pay all to have relation with HDFC

As all company have some collection counter you office is in Rajouri Garden J Block
There is a girl Named Shweta what she has done is that she call at my office and use abuse language with receptionist Ritu and other staff that she is sending some gundas to my office and as well as in my house and I am receiving on daily basis she is also threatening my parents and wife and in my office it can become a HR Issue . I have told his seniors not to do that many times but she is repeating daily.

I am ready to launch an FIR in the nearest police station in name of shweta and others who r handling my case and file against the bank with Human Rights

what should I do please suggest

threatening calls!

Hemant Khanna
[protected]

To,
HDFC Bank,

Dear Sir,

I was holding a credit card of HDFC BANK, the details are as under:-

Name: Prateek Dhaiya
Add- 179 1st floor, Kohat enclave,
Pitam Pura,
New Delhi110034
Card No: - [protected]

The settlement letter is been issued through HDFC BANK on this card.
I made all the dues cleared in regular monthly installments. At the time of last installment, I asked the HDFC bank executive (Mr Vikas Sharma from Rajori Garden Branch) to get me the full and final receipt and can collect the payment. But he told me that he can’t give me receipt for full and final payment, but all of your dues is been cleared and you will receive the letter by courier. He told me that he can write in receipt that this is final payment. On good faith I made the payment. But even after that again and again I am receiving calls that you amount is due and misbehave on phone by using vulgar language.

You can check my account summary regarding dues.

Now I have received a letter from some advocate regarding payment of Rs 34290.07

I request you to please look into this matter and close this chapter as all the dues is been cleared from my side.

The Settlement letter and Final receipt is been attached.

Thanks & Regards

Prateek Dhaiya

i m employee of reputed Pvt.Ltd. software Developement firm of Pune working at Surat Branch
We wan to open salary account in HDFC bank-Ringroad Branch Surat.So we submitted all required Documents, ID Proof & Referance letter to HDFC's Bank's Represntive"Mr. Hetal Patel"

we have submitted all our documents & they will inform us that we will recieve our Salary account number within 2 days

Before 11days we have submitted our application form..but still today we haven't recieve our Account conformation

& Bank staff not giving responce to our appication...its urgent to submitt our accoutn detail in our company..but due to Bank's iresponcible work we are in big trouble...& we haven't recieved salary yet

Plz. do something for us... Thanx & Regards

Dear sir;
I have been using the credit card No. [protected] of HDFC Bank for last many years. About three weeks back when I tried using the card I came to know that my card was invalidated. I contacted the customer care centre people in chandigarh they did not even give me any information as to why my card was temporarily invalidated and very rudely told me to drop an application to get it validated. I dropped the application on dt. 30th March08 in HDFC bank sec 8 Chd.
Since I had not got any call from the credit card division of the bank I contacted the customer care centre again today and I was told that my card has been permanently invalidated without assiging any reason and it has been done without my written or verbal consent. Your records can show that I have always cleared the dues if any well in time.
I would request that my card be revalidated or send me a new one.

Mrs.Nidhi Mahajan