ICICI Bank Complaints & Reviews

ICICI Credit Card — FRAUD CREDIT CARD ISSUED ON MY BEHALF BY ICICI BANK

SUBJECT: FRAUD CREADIT CARD NO. [protected](SUSHMA DEVI) ISSUED ON MY BEHALF



DEAR SIR I WOULD LIKE TO INFORME YOU THAT ICICI BANK HAS ISSUED FRAUD CREADIT CARD NO.[protected](SUSHMA DEVI) ON MY BEHALF. I HAVE NOT APPLIED FOR THIS CARD AND I HAVE NOT RECEVIED THIS CARD BUT YOUR BANK IS NOT HELPING ON THIS MATTER. PHONE BANKING PERSION ARE NOT GIVING PROPER ANSWER TO MY QUESTION. THEY ARE SAYING THIS CARD IS ON MY WIFE NAME BUT MY WIFE NAME IS NEELIMA DEVI. I HAVE NO RELEATION WITH SUSHMA DEVI.



THEY HAVE DONE FRAUD TRANSACTION FROM THIS CARD ON [protected](SUSHMA DEVI)

18/04/2009 SAGAR RATNA, DELHI Rs. 822.00

18/04/2009 JAY KEY MOTORS, FARIDABAD Rs. 34, 635.00

18/04/2009 ARVIND TOURS TRAVELS, DELHI Rs.25, 810.00



PLEASE HELP ME ON THIS MATTER. I HOPE YOU WILL ARY TO UNDARSTAND MY PROBLEM. AND ITS NOT GOOD FOR BANK I HAVE FAITH ON YOU AND YOU WILL SOLVE THIS MATTER I WILL HELP ON THIS MATTER WHAT EVER HELP YOU NEED FROM MY SIDE.






THANKS

DIWAKAR PRASAD
71-C POCKET-A1
LIG FLATS, MAYUR VIHAR PHASE-3
NEW DELHI - 110096

ICICI BANK CARD NO. [protected]

EMAIL ID D.[protected]@SAMSUNG.COM


MOB. NO. [protected]

Sir,
My Credit card No.[protected] I here by would wish to close my ICICI credit card Account the total balance amount is Rs.9, 203/-, I have paid the above said amount through my cheque No.IOB 232126 / dt.27/11/2009 to day.Further I dont want continue ICICI Credit Card and ICICI Lombard Insurence.I had cut my credit card and sent through by post.
Thanking you.

I also faced the same problem with the transaction as mentioned below,

Transaction 1: 5520-00 on 16/02/2008 XXXX8006 Eseva-Epayment 18.14
Transaction 2: 5293-00 on 16/02/2008 XXXX8006 Eseva-Epayment 18.18
Transaction 3: 4708-00 on 16/02/2008 XXXX8006 Eseva-Epayment 18.19
Transaction 4: 3881-00 on 16/02/2008 XXXX8006 Eseva-Epayment 18.22

Please investigate this dispute and provide me with a written statement of the outcome for me as well .
Thanks,
John Peter

To,
The ICICI Credit Card Manager

Subject: Regarding raising dispute for transactions on my card.

Dear Sir/Madam,

I have been issued ICICI Amex Card: XXXX XXXXXX X9006 in 2006. I have not used this card either online or at any swipe machine or in any ATM. The card was safe in a locker. Nobody else has access to the card. I have never provided card details to anyone on phone or internet. Indeed the card is still glued on the same paper as it is dispatched by your office. Thus there are no chances of getting the card details such as card number, CVV number, and expiry date etc.

On 25/02/2008 I got 4 SMS for following transactions:
"You made a transaction of INR 35,123.00 on 25/02/2008 using Card XXXX9006 at Eseva-Epayment" 4.17 PM.

Please investigate this dispute and provide me with a written statement of the outcome.

Regards,
Amit Kumar Garg
Ph. [protected]

To,
The ICICI Credit Card Manager
Subject: Regarding fraudulent transactions on my card. (Service Request Number: 51671054dt 11-1-08)
Dear Sir/Madam,
I am holding ICICI Amex Card[protected] in 2006. I have not used this card either online or at any swipe machine or in any ATM. The card was safe in a locker. Nobody else has access to the card. I have never used this card for any internet transaction till date. I have never provided card details to anyone on phone or internet. Thus there are no chances of getting the card details such as card number, CVV number, and expiry date etc.
On 8 -1-08 I got SMS alert for following transaction
Transaction 1: of Rs 48048-00 on 8/1/2008
We came to know for more transactions when we reported the matter to Customer care.
Transaction 2: Rs 956.00 on 8-1-08 ………NO SMS
Transaction 3: Rs 449.00 on 8-1-08 ………NO SMS
None of the above transactions were done by me or authorized by me.
I called up the CUSTOMER CARE as soon as I realized about the fraud and requested for blocking of the card.
I called up call center to track that person right away but it was not done by your department. If this would have been, the IP address of the computer where all the transactions were attempted from could have been obtained. And this could have helped in getting the unauthorized user caught.
As we have to report the matter to POLICE & MEDIA, we request you investigate & provide me the establishment from where debit transaction has originated.
I was going thru the ICICI bank eseva – epayment website ,I am surprised to know that a similar complaint has been filed by the card holder of xxxx xxxx xxxx 8002, which has a numerical connection to the last four digits of my card .This is not a coincidence .
This clearly shows that the some data from your credit card department has been shared with unauthorized persons. This is a serious lapse on your behalf.
This has resulted an unnecessary trouble & metal stress to me.
I would like you to take necessary steps to investigate the matter & credit my account with immededite effect.
Yours truly,
SUKHJINDER SINGH
[protected]

To,
Sir/Madam
ICICI Credit Card Department

Sub:- Unauthorized access of my ICICI credit card.

Sir,
My name is “Vikas Singh”. I am ICICI credit card holder and my Card Number is “[protected]”. On date 26/06/2008 I am in my office that time and I received “SMS” from “ICICI Credit Card Department” about transaction against my credit card which I have not made.
First transaction is Rs. “10, 000”, second transaction is “9, 500” and third transaction is Rs. “11, 275”, the total amount is “30, 275” and all transaction against “Bharti Cellular” which I have not made.

Please resolve this problem as early as possible.

Regards,
Vikas Singh

my credit card company called my wife and maid payment arrangment with out my concent they talk to her about my credit card info and overdrafted my credit card account they did not have my concent to talk to anybody about my acc. how can i handle this any advice would help thanks.

To
The ICICI Credit Card Manager

Subject: Regarding raising dispute for transactions on my card
(No. [protected])

Dear sir/madam,
I like to bring the following fact to your kind notice for immediate remedial action.
I was in Chennai on an official from 26th Feb. 08 to 6th March, 08. On 29th Feb (evening) I was intimated over phone by your ICICI Mumbai Head Office that my ‘credit card’ has been hacked. Immediately I informed both your Mumbai and Kolkata office (Customer care) to block my card and that I am in Chennai and I have made payment of Rs.10, 200/- to Sabari Classic Hotel, Chennai through credit card (No. [protected]) only. I was intimated by your customer care that my card has been blocked. Immediately, after arrival in Kolkata on 7th March, 08, I contacted your customer care (kolkata) who assured me there is nothing to be worried about and I will have to make payment of approximate Rs. 10, 200/- next month. In 16th March, 08 a mobile message reaches me intimating that I have a pending of Rs. 8624/- but neither any statement to my residential address nor to my email ID ([protected]@cgcri.res.in) was sent by you. Having received no document I made payment of the aforesaid amount to you (27th March, 08, cheque no. 839668 of Bank of Baroda) on good faith and a new card (no. [protected]) was issued to me instead of the old card (..6004). For the next 3 months I have purchased different items using the new card (..6012) from market and also made payment regularly on the basis of mobile SMS but no bank statement was received. In August, 08, I was intimated by your office (2A upper Wood St, Kolkata) over phone that an amount of Rs. 10, 200/- is due from me as previous balance but I informed them in details about this. But I was advised to make due payment in order to avoid late charges. Then I handed over a cheque (no.430121, Bank of Baroda) to your collector Mr S. Mandal of your office (2A upper Wood St, Kolkata) to clear the due payment [(10,[protected]+ 254 (ICICI Lombard GIC Ltd’s monthly fee)= 1830/-] with written document. Surprisingly enough, in the 2nd week of Oct, 08 I was phoned by Mr. Bablu Debnath of your office (2A upper Wood St, Kolkata) to inform me that I have made purchase from my old Card (..6004) and payment is due from me. I again contacted your kolkata office (customer care) and narrated the detailed case history. Hearing from me in details and after searching your database I was told that on 29th Feb, 08 payment of Rs.8624/- has been made to Future Bazar (Mumbai) in my name (in my presence) and this amount was paid from my card. On the same date in the same credit card pending of Rs. 10, 200/- in Chennai is being shown. How it is possible?
I think there is major lapse or mistake somewhere on your part? I was again told to contact your Head Office (Mumbai Branch). I have already intimated Mr Debnath (of your office, 2A upper Wood St, Kolkata) in details and requested him for taking necessary action. You are also requested to look into the matter and find out the mistake without unnecessarily harassing one of your bonafide customers.
Thanking You

Dr Shirshendu Chakraborty
Scientist
(Gazetted Officer)
CGCRI, Kolkata 32
Govt. of India

Hello,

similar incident has happened where I got notification SMSes from ICICI regarding a couple of transactions made using my credit card . Those transactions were not made by me . I have raised a dispute against the bank for enquiry . The transactions made were on some travel bookings.

Thanks,
Aditya

i hv clrd all my dues in one time settlement dated 12/05/2008 recpt no 5543111 and ref no KOL[protected] .THen also suddenly on dated 17/01/2009 they deduct the amount of 13000/- approx from my savings without any intimation.Is this fare.THis is not fare but this type would b named as Fraud.

Archana Singh
[protected]
[protected]

Dear Sir/Madam,

My name is CHIRAG M RAHEVAR. I am having icici credit card since last year. My bill amount was due. I went to icici credit card collection office at SAKAR-1 at Ashram Road and paid the 2400 amount by cheque. Mr. Chaitanya Patel was Executive their he told me that in this amount your credit card will cancel automatically and you will not be defaulter of icici. My credit card no. is [protected].My total amount was 3068.46 and i have already given a cheque for 2400 amount's cheque against this payment. Mr. chaitanya received cheque on[protected].The cheque which i have given that was also same day's cheque.My cancellation request no. is- SR97153248.They also send me message on mobile that your card will cancel in maximum 10 days.Today Rakhi named lady executive called me and told me that you have to paid 1000 rs first then your credit card will cancell. Now your please give me positive reply ASAP. I hope that you will do my favor.

ICICI Bank Credit Card & ICICI Lombard — Unauthorized charge against my card by ICICI Cards and Lombard

Hello Everybody,

I am another victim of ICICI Bank Credit Cards Department in collaboration with ICICI Lombard whereby they have charged insurance money against my card by making false promises over phone call, as they would get scott free when I would try to contact them which is practically impossible. Further, to add up to that, they have converted the amount in EMI at huge margin, that too without any kind of consent from my side.
I am totally irritated by their lack of integrity in their business and also doubt the responsibilities of the call center agents.

I urge all to be aware and raise voice against such frauds and malpractices.

Thanks & Regards,
RK

Dear Mr. RK,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of the credit card, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

main icicibank credit card 9 sal se use kar raha hu lekin mera record aap ko to malum hoga hi mere credit card se kisine online use kiya hai maine aap ke service center me phone kare ke bata diya hain lekine aap ke yaha se koi thik se jawab nahi mila raha hain main complent kiya hain
28/05/09 icic lombarad req no.[protected]/-
29/05/09 icic lombard req no .[protected]/-
to bhi aap muje sata rahe hai mera nam aap jante hai isleye aap muje contact kara rahe hai laekin ye police kise NITIN SHAH KE NAM pe hain to aap ise dhan de ke jach kijiye mera jo paisa hain me bhar dunga lekin jo nahi kharcha kiya hain vo main nahi bharunga main kisiko bhi online ya card diya hain jasie hi muje sms aaya miane aap se phone baat kiya hai aap ke yahahse main 1 baar onilene bike insu. nikala hu
aap ke bank mese hi kisine ye kiya hai isliye aap ke custmor service waale mujse ulta baat karte hai mera aap purana transction dekh lijiye mere card insu emi ja raha hai main custmor care se use band karne bolkar bhi wo dhyan nahi de rahe hai muje icici lombard wale 11 din main aap ke a/c main aa jayega bata rahe hai lekin 3 mahine ho chuke mera nam aur police wale ka nam dhekh lijiye. plz mera ye case mita diji ye

ICICI Bank — Amount debited without prior notice or perceive

respected sir,
my friend has an ICICI bank account also..he is a credit card holder.even he has not avail facility of auto debit.....how could the bank debit is account without any notice?
and denied from reversing the amount to his account.
if it needs legally moves to make it move to court for justice..i am ready..
please kindly help my friend..
thanking u..

Dear Sheikh,

We're sorry to hear about your friend's experience.

Please ask him to write to us with his contact details and credit card number at [protected]@icicibank.com (Subject line: UID 164111). We'll contact him and work to address his issue.

Regards,
ICICI Customer Service Team.

Dear Sir/Madam,
I am highly depressed and shocked after seeing a letter from you Bank (ref nos.[protected]; which written about the outstanding of Rs16750.37 INR (deliberated outstanding) in credit card account (4477XXXXXXXX7003). This credit card account has been taken in 2003 by me and also closed due to very poor response from your Credit card branch. Please refer attached scan document where you may find the evidence of my communication to your branch long time back (2004-5). I return back the cut pieces of Credit card to you branch along with my application to close account immediately after the teleconference with customer care at that time.

As, I have saving account with your branch in Indore (0041010XXXXX); your Lien/Credit card department forcedly block my balance deposits with this account number without any prior notice/intimation. Why this today?
Moreover, I did not received any notice or communication from the Credit card division/ICICI Bank about the outstanding since 2004 and I was in perception that there is no any concern or problem in connection with mine closed Credit card account.

Then from where this outstanding come suddenly after nine years? Your officers are harassing me now during teleconference? I never hide any information about me since long time with the ICICI Bank records. In addition to that I have Loan, Insurance and saving account with the ICICI Bank and did not face any problem. Then from where this new surprise come in front of me.

I request to senior official of the ICICI bank that Please look into the matter so that I have faith on regulatory mechanism of your organization to pursue further as well as current commercial relations.
On 1st of May 2012 received the letter about the lien marked on my bank account towards unpaid outstanding dues; and immediately call the customer care executive so that the scheduled ICICI home loan EMI on 7th May 2012 will not suffer and I have another surprise of penalty. Unfortunately they did not help me and that’s why I am escalating this matter to you.

Best Regards,
Anoop Kumar SINGH
…………………………...⇄
Phone [protected]

Dear All,

On 18th of April i tried accessing Bank Of Baroda ATM using ICICI debit card. I did the transaction of Rs 20000 but the server got failed in between. Finally i didnt received my cash but the money got debited from my account. Below are my transaction details:

18/04/2008 NFS/CASH WDL/[protected]/0 DR INR 20, 000.00

I had raised complaint in ICICI against the same. They have also raised a same complaint against with VISA. But till date nothing has happened.

i am having icici bank debit card but i am not operating from 1yr and now-a -days i went to ATM for withdrawing money from my account but card having problem. I dont understand why my pin code was not accepted and i am having trouble for withdrawing the cash from ATM.

I am holding ICICI bank debit card, on 02/01/09 have taken 4000.00 rs from ICICI ATM center, ICICI BANK B – 78 DEFENCE COLONY. i received the amount in the following manner

8 * 500 = 4000
1 * 500 = 500 -----> This is a fake currency
====
4000
====

Kindly see the below transaction details, which was entered in ICICI log

02/01/09 Time 17:27 ATM ID SIAN0055 Card no XXXXXXXXXX8550
TXN No. 4407, WITHDRAWAL 4000.00

Note : I received 500 rs currency note which was verified and crossed by ICIC bank itself, and i could able to see
Please advice me, how i will get my money back .

Do revert for any concerns to email address. [protected]@rediffmail.com

ya presently im in saudi i wanna with drawl my money from my account which is in india k my doubt is what is the amount i charged if i withdrawl my money from my a/c.what is the conditions to withdrawl the money i need this info today bcoz im in emergency

i am debet card draw with amount 15000 rupees iam drawn i want 20, 000 rupees not drawn why reason please tell me immediately

visa electron — not working in baroda atm

my debit card is not working in bank atm its working in other banks atm and i am suffering the charging of withdrawl

Dear sir,
I have availed home loan of Rs.two lakhs and my loan account No. {LAN} LBPUN[protected], I shall be thankful to you if you could kindly inform me the outstanding balance agains the said loan as on today, , , , , , , , , , , , , with regards...hkgaikwad

I gave my documents on 12/12/2007 for open a saving account in Pune. but till now 28/01/2007 my account is not open.
I contact so many times in call centre and also complain their 5 complain process but then also they not solve my problem.
They said to me that my cheque(Account opening) was out of state. But my cheque debit from my account on 8/01/2008 so it means my bank not have that money and icici bank also not have that money because till now my account not open.
I also deposit 6000 Rs. by cash and that money also I am not able to withdrawal that money also.
I said to them that I am not interested to open my account with ICICI Bank so plese give my 6000 RS. back. then they said sir your account is not open yet. sowe can not do that thios also.
So it’s advice to each every body that not open their any account with ICICI Bank.
“Hum hai na” totally froud punch line.
Thank You.

Dear Sir,

I have been having the credit card ([protected]) from 2002 without using the card even once. From 2004, I have been approaching the bank to cancel the card without any response. Now, people from your bank are continuously coming and disturbing me to pay Rs. 3000, Rs. 2000, and so on, though I was informed that is a lifetime free card. Please try to understand that it is not a matter of money, but there should be a valid reason to pay even Re. 1. At first, I was told that I have purchased some things and when I asked to furnish the details of my purchase, I was told that it is some kind of service tax. I am really surprised about what is going on in the bank and the way you treat the customers. I had done thousands and lakhs of transactions from my saving account through your bank and now I am treated very badly, every 10 days people coming to my house and troubling me. Already, I have sent a complaint through mail and also posted a letter to the bank without any response. I hope I would get a good result after this.

I purchased some consumer goods through ICICI bank. I didnt get any loan numbers or documents from bank yet. But my cheoue debit every month 5th. today I finished my dues.I have not received any reply or any kind of acknowledgement from you. I'am just wondering who is to be responsible for all this. Please reply.

Sir,
i have made 100000 policy for icici prulife but i am notreceived a single rupee commission from your icici people please send to my account ap cf 0051
your's faithfully,
m.nagalakshmi

I h've ICICI Bank and have Internet Banking ID and Password, due to my fault i lost the password.

But i complaint for the same so many times but there was no action aganist it.

Sir,

Why icicibank website is not opening, since 10 days i am trying to open. please advice me.

Sir

Once again I requested that, please advice me how to open ICICIbank website, being it is not opening since 10 days.

Thanking you

B S Rao

Dear sir,
I was an salary account in your icici bank.
my salary check and atm card is blocked and unorthorised card usage. 24 th july thursday said that 31st on again thursday will pay order comes in your home but till not pay order will come. Please find out .
as soon as possible.

Dear Sir,
I have A/C in ICICI Bank since six yerar and I have start the billing of electrycty by the conformation from your CS. but ICICI Bank has been deposit the electricity bill of another person from my accaunt.
and I have cll so many time but no budy are helping with me.
2; I have never recev the bill of my card but I am paying to the bank timly. now last month the cheque has been return but nobudy has infom me and I have not rece my cheque to till. today I have call to CS then I have know about that.
The last and final I infom you pl faver with me other wise I wll go to the cunsumer court and I will loge the compaint aginst the Bank is heresment with me.
I am sending a latter to Mr V Kamath, Mr Narayan Vaghul,

i feel regret to you that so many contecats & mail but not received any responds from your site.

i also give my personal details as per your required said by you bvt no receive my statement.

i dont knoe whats your problem plzzzzzz tell me and

I have a credit Card no. [protected]. Payment of Statement Date July 19 2008 is paid on[protected], but so far not credited. Then intrest on that inspite paying it in time. I have swapped card for petrol[protected] for Rs.1290.00, but debited to my a/c for 1322.25. I am fed up with the services and iI have already paid the money I have to pay towards the last bill. I REQUEST YOU TO CLOSE MY CARD AND DISCONTINUE THE SAME WITH IMMEDIATE EFFECT.

To The Manager
Credit card Dept
ICICI Bank

Dear Sir


I Nayaz pasha bearing card no.[protected] dint receive any card and was delivered 2 wrong address after verification issue got resolved in my Favour, they told I will get a new card and they asked me to pay 39 n I paid 500 before 2 months but till now I dint receive any card and my name is in default list for no reason...I have send n no. of mails but no response ...I kindly request 2 remove my name from default list and do the needful...I would be glad i[censored] can look into it seriously. can contact me on this no:[protected]. Thanks in advance…

We have never used the account number[protected] This is a current acccount which your representative opened only on the promise that he will install a swipe machine which was never installed. Please cancel this account. We do not owe any money to ICICI Bank - refer stat for the period Aug 2008.Kindly confirm to me on my e mail id [protected]@rediffmail.com or mobile no.[protected]

Sir,

MY CREDIT CARD NUMBER IS [protected]. VERY SORRY TO NOTE THAT MY CARD ACCOUNT IS DEBITED WITH BHARATI AIRTEL LTD BANGALORE INVOICE NO [protected] FOR RUPEES 138.81 IN STATEMENT DATED JAN08 2008, AND SIMILARLY FOR RUPEES 259.33 IN STATEMENT DATED AUG 08, 2008 OF BHARATI AIRTEL LTD INVOICE NO [protected].

WITHOUT MY CONSENT HOW ICICI IS DEBITING AND WHOSE BILL IS THAT? IT NEEDS VERIFICATION. THIS SORT OF MISTAKES ARE HAPPENING WITH AIRTEL ACCOUNTS AND ICICI ONLY. I WANT TO TOTALLY CANCELL ALL MY ACCOUNTS WITH ICICI AND EVEN CARD ALSO. I REQUEST IMMEDIATE VERIFICATION AND REPLY PLEASE.
BRAHMAJI RAO

Dear Sir
A complaint no. 322/08 dated 21/09/08 received at our police station dated on 21/09/08. In this case i reqiure some important information for investigation.
1- Name of account holder of A/C No.[protected].
2- Date of account opening.
3- Enclosed ID's & photograph of Account Holder.
4- Name & Complete address of Garanter.
5- Name of verifing officer of this Account.
6- & Any other document that you have .

Please sent all this information through mail & post.
Thanks.
Bahadur Singh Shekhawat
Police Station Vidhayakpuri Jaipur City
5125271, [protected]

From: Sagar Vichare
To: ICICI Bank Customer Care ; [protected]@icicibank.com
Sent: Monday, October 13, 2008 9:12 PM
Subject: Re: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]




Kind Attention: Mr. B. Madhivanan, Senior General Manager, Service Quality / Fahd Sultana - Customer Service Manager.

Dear Mr. B. Madhivanan / Ms. Sultana,

Despite of several reminders, on which basis, ICICI bank has debited the amount of Rs.7090 twice from my account. The first loan amount of October 2008 was debited on October 07, 2008 and on the seceond day ie October 08, 2008 again the amount of Rs. 7090 + Rs 225 + Rs.100 is debited.

I want a justified answer on this. On which basis, ICICI have debited the amount of Rs. 7090 + Rs 225 + Rs.100 on October 08, 2008.

I hereby remind you that the above amount should be immediately credited in to my account at the earliest. Other wise I will have to take a serious against this.

This is the way, the customer service is given to the customer. It's a shame and beyond the limit, the mistakes are done from a reputed Bank continously.

I hereby request you to credit my amount of Rs. 7090 + Rs 225 + Rs.100 in to my account immediately.

Kindly take a strict action against the official, who is doing such mistakes continously as it brings down the reputation of the bank.

I hope, you will understand the situation and this time I want a justified answer on this as the case is now beyond the limit and such mistakes are not expected from such a reputed bank.

Awaiting for your prompt response and support.


Best Regards,

Sagar Vichare

----- Original Message -----
From: ICICI Bank Customer Care
To: [protected]@gmail.com
Sent: Monday, October 06, 2008 6:48 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Sir,

As per our telephonic conversation on [protected] on October 6, 2008, we assure that we are looking into the issue pertaining to your Loan Account LPMUM[protected] on priority and will revert to you within 4 working days.

Sincerely,

Ankur Agarwal
Customer Service Executive
ICICI Bank Limited

DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.









Subject: Re: RE: Personal Loan [LAN No. : LPMUM[protected]]

Dear Sultana,

Kindly do the necessary changes at the earliest.

Hope the issue gets resolved at the earliest.

Awaiting for your prompt response and support.

Regards,

Sagar Vichare
----- Original Message -----
From: ICICI Bank Customer Care
To: Sagar Vichare
Sent: Monday, September 29, 2008 1:00 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Sir,

With reference to your query, our senior officers are looking into the matter for waiver
of overdue charges and the installment for the month of the August 2008 and September 2008 and we will be able to resolve your issue at the earliest.

May we request your patience and co-operation in the interim.

Safe Banking Tip:

Never share your internet banking passwords & ATM/Debit card pin with anyone. ICICI Bank will never ask you for your ATM /debit card PIN and net banking passwords.

Sincerely,

Fahd Sultana
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on <http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm>.htm

DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.






Subject: Re: RE: Personal Loan [LAN No. : LPMUM[protected]]


Dear Sultana,

I am awaiting for your prompt response at the earliest.

Best Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: Sagar Vichare
To: ICICI Bank Customer Care ; [protected]@icicibank.com
Sent: Tuesday, September 16, 2008 9:41 PM
Subject: Re: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Kind Attention: Mr. B. Madhivanan, Senior General Manager, Service Quality / Fahd Sultana - Customer Service Manager.

Dear Sultana,

Further to our recent correspondence, I had paid the amount in cash of Rs. 7090 for September 2008 to your JB nagar office.

The receipt details are as mentioned below: L[protected].

Even after paying the amount, your ICICI bank contract people are always disturbing on telephone regarding payment of amount.

I hereby request you that, if the amount is paid, then they should track it through the bank not by disturbing the Customer.

Despite of several reminders, today I had recieved a letter dated September 03, 2008 from ICICI regarding overdue charges of Rs. 3595. [Ref no: D1/209403/2/LPMUM[protected]]

I had already informed you that I will not pay any such overdue charges as the problem was at your end and my account is also holding sufficient funds so there is no chance of paying any overdue charges and also the installments are paid by cash for both the months[July 2008 and August 2008].

Further to your trailing e-mail, on behalf of this query, You had already sent a apologize e-mail on August 27, 2008 for the inconvenience caused. Then why such type of letters are sent to the Customers for overdue charges, if the problem itself is at bank level which is not yet resolved by ICICI bank?

Further to this, your contract people are disturbing me for payment. I hereby remind you that I should not get such calls from your contract people, if the amount is paid by customer, otherwise I will have to take some action on this.

I hope, you will understand the situation.

Awaiting for your prompt response at the earliest.

Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: ICICI Bank Customer Care
To: Sagar Vichare
Sent: Monday, September 01, 2008 2:18 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Mr. Vichare,

We refer to our telephonic conversation on September 01, 2008 at 2.00 p.m. regarding your e-mail for installment clearance.

We understand the issues that you have raised in your e-mail. Our senior officers are looking into the matter and we request you to provide 2 more working days to process your request.

For your safety DO NOT:
Write down or record your PIN, password or any other security information
Give your account details, password or any other security information to anyone.
Sincerely,

Anuja Desai
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm
DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.













Subject: Re: RE: Personal Loan [LAN No. : LPMUM[protected]]

Dear Sultana,

As per my telecon with Ms. Shruti Desai from ICICI [JB Nagar Branch, Andheri], the loan amount of Rs. 7090 is paid to your personel Mr. Sachin Kini from Secure Consultant. The ICICI payment reciept No. is 2059128 dated 30/08/2008.

This is for your information.

Thanks & Best Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: ICICI Bank Customer Care
To: Sagar Vichare
Sent: Wednesday, August 27, 2008 1:16 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Sir,

We apologize for the inconvenience caused to you.

We tried calling you on[protected]/05,[protected] and [protected] to assist you with your query, however, you were not reachable.

We have forwarded your query pertaining towards the debiting the Equated Monthly Installment from your Saving Account to the concern department. We will be able to resolve your issue within the next 5 days. Once again, please accept our sincere apologies for the inordinate delay.

Safe Banking Tip:

Never share your internet banking passwords & ATM/Debit card pin with anyone. ICICI Bank will never ask you for your ATM /debit card PIN and net banking passwords.

Sincerely,

Fahd Sultana
Customer Service Manager
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on <http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm>.htm

DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.







Subject: Re: RE: Personal Loan [LAN No. : LPMUM[protected]] - Reminder II

REMINDER II

Kind Attention: Mr. B. Madhivanan, Senior General Manager, Service Quality

Dear Mr. Madhivanan,

Kindly look in to this matter as Mr Santosh is unable to answer my question.

Mr. Santosh,

Kindly reply on the below e-mail at the earliest.

Your immediate response will be highly appreciated.


Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: Sagar Vichare
To: Sagar Vichare ; ICICI Bank Customer Care
Sent: Monday, August 25, 2008 11:30 AM
Subject: Re: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]] - Reminder I


REMINDER I

Mr. Santosh,

I am awaiting for your prompt response at the earliest.

Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: Sagar Vichare
To: ICICI Bank Customer Care
Sent: Saturday, August 23, 2008 5:24 PM
Subject: Re: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Mr. Santosh,

I will like to make it clear that there are sufficient funds in my account. If there is any problem in my account transaction, your executive should have informed me immediately which is not done from your side and you are trying to blame the Customer.

I have contacted several times on phone directly to ICICI bank at JB Nagar to Ms. Shruti Desai / Mr. Ganesh at Andheri branch and had reminded them that the amount is not yet debited from my account.

This is your bank's fault and hence I hereby inform you that I will not pay any overdue charges as my ICICI account holds sufficient funds. Your personel should have informed me that there is some problem in my account funtioning so that I would have arrange the amount in cash to your bank, but instead of your mistake, you are charging the customer, the overdue charges.

I once again remind you that I will not pay any overdue charges other wise I will have to take some other action through some other resources.

Kindly send your person to my office to collect the cash.

Awaiting for your prompt response at the earliest.

Best Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: ICICI Bank Customer Care
To: [protected]@idealcures.co.in
Sent: Saturday, August 23, 2008 4:13 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Customer,

We would like to inform you that your installment for the month of August 2008 has been bounced twice with the reason " payment Stopped under court order "

The due date for the installment is 5th of every month. Incase if the instalment is returned unpaid on due date, you will be levied cheque returned charges of Rs.200.00 + service tax @ 12.36% as well as overdue charges @ 24% p.a or 2% p.m (Penalty of 24%p.a. will be charged for missed installment till the amount is received by ICICI Bank).

For clarification kindly visit the below mentioned ICICI Bank Loans Department:

ICICI Bank Limited
RAOG department, Ground Floor, Zenith House
Opposite to Race Course
Keshav Rao Khade Marg
Mahalaxmi (West)
Mumbai 400034.

ICICI Bank Limited
Ground floor - 248, RPG Tower
J B Nagar, Andheri-Kurla Road
Andheri (East)
Mumbai 400059.

ICICI Bank Limited
132, Arenja Arcade, 1st floor
Sector 17, Near Apna Bazar
Vashi
Navi Mumbai 400705.

ICICI Bank Limited
Plot No.128, 1St Floor
Sundaram building, MCCH Society
Shivaji Chowk
Old Panvel
Panvel 410206.

Timing: Monday to Saturday 10.00 a.m. to 06.00 p.m. (cash acceptance Timings : Monday to Saturday 10:00 a.m. to 5:00 p.m.)

Safe Banking Tip:
Never share your internet banking passwords & ATM/Debit card pin with anyone. ICICI Bank will never ask you for your ATM /debit card PIN and net banking passwords.

Sincerely

Santosh Kaup
Customer Service Manager
ICICI Bank Limited

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

Respected Sir,
With due respect i beg to say that i have cleared my BOAT exam of ICICI bank in feb 24.Even i received a cal from your headoffice that i have cleared my exam.They will inform me for the interview later on but no call come from your head office.I want to know when i will get an call for an interview.I hope my request will be accepted soon.I will be very thankful to you.
Thanking You
Seema gola
date of birth-6 july 1983
place-delhi
ph[protected], [protected]

Vodafone — Seema's rude behaviour

I called Vodafone Customer Service at March 14th..1:25 am IST and got Seema on the line. She was working in the post-paid department. I was dicussing my bill plan with her and asked why is vodafone charging me a high rate for STD calls.. She interrupts me and says it was changed and we dont over-charge you anymore. I told her it is not listed on the website and she rudely said "check your bill". She then told me to call back in the morning. She was very rude, arrogant, adamant, unprofessional. Vodafone spends millions of rupees thru ads to get customers... Ask them to throw people like Seema out of their office.. They will retain their customers and get new customers as well. Good riddance to bad rubbish !!!

Sir
Please help me to find out the address and the branch of the person named punit dixit holding an account...
He has taken away my 10500/- for nothing against...
Please try to find out the No[protected]

This is the my worst kind of language.
The Managers of this bank did not respond proper, having all the informations but still talking nonsence and asking for this n that informations. They putting their eyies blind on their own faults/ improper behaviers. It is very true no one can move for INR-500/600 to supreme court and so this bank enjoyed their fault/ breach of trusts.

i had bad experience not only one but it is in number. Finally running from piller to post of the officers of the bank, our call cost match the defaulting amount, and finally bank officer stop responding. I would like recover such a big amount as a penaulty from the bank that it should take it a lession.

Bank has intimated me about the interest amout INR 189/- on 3rd march 09 which is under auto debit facility, and i had balance io my account more than INR-10, 000/-, simultaneously charged 500 Penalty as a late charges.

Their officers never told me which amount i paid late???

Now no answer i have received but penalty amount still showing in my statement.

Such a idiate behavious should be fully answered, so i am doing.

CA.Navin Kumar Sinha


See in trail the Converstaions with bank officers



Dear Manager,

See how fraudism is working. Till 28th Eveening there were no demand of any interest, nor i can deposit in my OD account over and above the limit. You raised the interest demand of IN 189/- and simultaneously charges me penalty. This is a clear fraud case. My account is under auto debit system. as soon as you raised the interest demand you can auto charged from my saving account. but this time you didnot, just to full filled your mal practice. My saving account was haveing INR-11000/- balance so in no case you set your self legitimate to charge me penalty. No w i am sending this print to RBI, and other governing Body. I just fed up with your dull behaviour. Number of time i had face you in past.

CA.Navin Kumar Sinha
>>>>>>>>>>>>>>>>>>>>...⇄


-----Reply Separator-------Dear Sir,

We tried calling on mobile number [protected] on April 05, 2009 however we are unable to contact you.

With reference to your mail we wish to inform you that Rs. 189.00 has been levied towards interest and Rs. 551.50 towards late payment charges.

We wish to inform that incase you utilize the amount, you need to deposit a Minimum Amount Balance in your Account till 25th of next month which is interest of the utilized amount.

The Late payment charges will be applicable Rs. 500 + Service Tax per instance.

Sincerely,

Pankaj Kumar
Account Manager
ICICI Bank Limited

ICICI Bank Car loans wins CNBC AWAAZ Consumer Award 2008 for the " Most Preferred Auto Loan" for the 4th time in a row.

ICICI Bank now offers 8.75% p.a. on fixed deposits for 390 days and 590 days, 9.00% p.a. for 890 days. Please contact any ICICI Bank branch.

We value your feedback on your experience with our response to this query. Please click the "Feedback" tab and give us your views.



Subject: RE: Fund Transfer

Below mentioned paragraph is from my mini-statement.
Linked FD Balance : INR -740.50 [ How it is coming???
while you are claiming [The interest amount of Rs.189.00 for the month of March] Even OD statement also revealing Rs. 189 Intt. only.
Then why my account balance reduced by INR-740.50

I know you people are habitual to just sitting idle without moving even your toung.

But such thing slowly-slowly eat your bank good will.

CA.Navin Kumar Sinha

>>>>>>>>>>>>>>>>>>>>...⇄
Mini Account Statement

Account ID :[protected]
Available Balance : INR 11, 067.01
Cheques in Clearing : INR 0.00
Linked FD Balance : INR -740.50
Total Available Balance : INR 10, 326.51
Available Balance as on 05/04/2009 : INR 11, 067.01
>>>>>>>>>>>>>>>>>>>>...⇄


-----Reply Separator-------Dear Customer,

Please accept our sincere apologies for the inconvenience caused to you.
The Interest for a particular month is debited from your Flexicash Account at the Month End.

The interest amount of Rs.189.00 for the month of March 2009 has been debited from your Flexicash account on March 31, 2009.
Further, we request you to elaborate your query pertaining to penalty of Rs.740.00 to enable us to assist you better.

Sincerely,

Raghavendra Bagli
Account Manager
ICICI Bank Limited

ICICI Bank now offers 8.75% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on >Reach Us>Mobile Banking>Loans







Subject: Fund Transfer

From: [protected]@infinity.icicibank.co.in[protected]@infinity.icicibank.co.in)
Date: Friday, April 03, 2009 01:30 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: RE: Fund Transfer

As per Bank statement sent to me on 3rd April 09, you have charged me INR -189/- on 31st March 09. How you are charging me INR 740/- as penanlty while my account was on auto debit basis. I will msg your services in print copy to number of indians, in& out of India.

How are the managers in ICIC Bank ??
>>>>>>>>>>>>>>>>>>>>...⇄

Account Number:[protected]
Statement of Account for the Period from[protected] To[protected]


Date Particulars Chq.No. Withdrawals Deposits Autosweep Reverse Sweep Balance(Rs.)
[protected] B/F . . . . . 25, 000.00Dr
[protected] INF/[protected]/self/0 . . 25, 000.00 . . 0.00
[protected] [protected]:Int.Coll:[protected] to[protected] . 189.00 . . . 189.00Dr
Total: 189.00 25, 000.00 0.00 0.00 189.00Dr

Following are the recent correspondence between your customer service department and me:-



24-06-09

My complaint no. is[protected] registered with 41518000 regarding 3 SMSes I recd. this afternoon relating to non-processing of my vodaphone billsdue to insufficient credit limit when the fact is that there is 85438.82 of credit available in my account.
Moreover, I was asked to make these payments directly. Just tell me why I have opted for your UBPS??? For this kind of harassment???
Kindly revert ASAP.
My credit history is impeccable and for your deficiency if things go wrong even for one rupee I WILL NOT ACCEPT THIS.
Thanks
sangeeta mehrotra
[protected]
E-mail address: [protected]@yahoo.co.in
Telephoneno:+[protected]
Correspondence address: 29/801 East End Apartments, Mayur Vihar I Extn.,
City: Delhi
Country: India
Pin Code: 110096


YOUR RESPONSE


Thursday, 25 June, 2009 8:40 AM

Dear Ms.Mehrotra,

We apologies for the inconvenience caused.

We have forwarded your complaint to the department concerned regarding Vodafone Delhi bill payment through the Service Reference no: SR[protected].

The status of the request will be intimated to you on your mobile by July 3, 2009.

Looking forward for your kind co-operation.





We tried to contact you on your mobile[protected], [protected] however you were not contactble.

Sincerely,

CH Rajalaxmi
Customer Service Officer
ICICI Bank Limited




MY REPLY



Friday, 26 June, 2009 4:27 PM

This afternoon too I contacted 41718000. Mr. Sanjeev and then the supervisor Mr. Akhtar talked to me and expressed their inability to render any help and asked me to make required payments myself.
Though I strongly object to such a practice, I tried to make online payments to VODAFONE but was not successful. Now, tell me how to go about it!!
This is the second time that such hassle regarding payment I have to face. Once before also, it happened to one MTNL bill. That one I paid and another payment was made by your UBPS later. For that, I had to again go thru lots of protracted phone-calls to your 41718000 to set the records right.

THIS CERTAINLY CANNOT GO ON.

AND BY THE TIME YOU WILL SEND ME YOUR REPLY by 03-07-09 THE PAYMENT DUE DATE WOULD BE OVER.

WHAT HAPPENS TO MY CREDIT RECORD? TILL DATE I NEVER DEFAULT ED IN MAKING TIMELY PAYMENTS OF MY DUES. WHAT OF THAT?????

kINDLY REVERT BY TOMORROW.

Thanks

sangeeta mehrotra

ps- there's no record of your alleged calls to my[protected], [protected] available. And don't tell me that you can't contact me in these last 3 days. Had it been the reverse situation where i'd have owed YOUR bank any dues, YOU'D HAVE LEFT NO STONE UNTURNED BY NOW to make my life hell by putting your collection agents after me.

So, kindly make arrangements to make the required payments AND inform.




Friday, 26 June, 2009 7:27 PM

SR[protected]

I am aghast to learn that the lady who attended my call on 24-06-09 forwarded a totally wrong SR as I have read out the SMSes to her and the mail I sent on the same day is ample proof of the same.


• Now, I want ICICI to explain why such messages were sent to my mobile stating that the payments, as less as 552/-, could not be processed due to insufficient credit limit to cover the Bill amount?
• What does this mean:-“ We tried to contact you on your mobile[protected], [protected] however you were not contactble.”? THIS IS A BLATANT LIE. Do not dial & disconnect to keep a straight record.
• I have a spotless credit record everywhere and I definitely want to maintain the same. Due to your error in processing my bills registered with your UBPS since last 3 to 4 years I cannot be penalized.
• What is the surety that such lapses will not occur in future with any other payments?
• I opted for your UBPS for certain benefits. Since 2006, there’s not one instance when I defaulted. Why then I have to go thru such hassles?
• I WILL NOT FOREGO THE REWARD POINTS THAT I AM ACCUMULATING – howsoever small it may be.
• Just to ensure that such ‘errors’ won’t be repeated; I want a ‘penal compensatory payment’ to be credited in my account.

Thanks

Sangeeta Mehrotra

Hello Mam/Sir,

I have an saving bank account (A/c No:[protected] with ICICI bank Noida Sector 50 branch. They are forcing me to pay amount (1800) which negative balance and i had informed bank to close the accont.
I have following three reasons for not to pay this amount:-

* I informed the bank through customer care to close the account. But bank denying this mode of information. Why?
* I was not informed before imposing penalty at me. I suppose customer should have been intimated before imposing any penalty so that he should take decision?
* This bank branch was shifted to some unknown place without informing to its customer so how would i know where to contact so i opted to go by customer care.

So please i request you not to force me to pay this unnecessary amount to bank.

Thanks
Vikas

Dear Sir/Madam,

Please note that ICICI Bank, Bistupur, Jamshedpur Branch does not entertain any phone call and if they do they keep on passing every one in the branch and the result is zero.

Although you claim "customer care" but it seems these are merely used for taking excellence cirtification like ISO, TPM etc.

I request you to call[protected], they will pick up the phone for the first time but as you narrate your problem they will keep the phone and will not pick-up the phone called thereafter.

Being an esteemed organisation you must have a proper and responsible customer care cell in Jamshedpur.

DEAR SIR:

MY NAME IS M.SRIKUMAR,

MY CELL NUMBER [protected] & [protected],

MY MAIL ID www.[protected]@yahoo.com

DEAR SIR I HAVE SEND WRONGLY MONEY ON[protected],

AMOUNT 19, 250 RS TO ANOTHER ACCOUNT SIR HIS,

NAME: AJAY MISHRA,

A/C.NO;[protected],

PAN NO; BBKPM 2978K,

BANK; ICICI BANK,

THIS IS MY ACCOUNT NUMBER SIR,

NAME: M.SRIKUMAR,

A/C.NO;[protected],

BANK; ICICI BANK,

BANCH PARAMAKUDI,

PLEASE TRANSFER MY MONEY BACK 19, 250 RS TO MY ACCOUNT SIR,

I HAVE RECIEPT SIR,

MY ADDRESS SIR,

NAME ; M.SRIKUMAR,

FATHER NAME ; T.MUNIASAMY,


14/176 ARAICHINAGAR,

SAYALKUDI PO,

KADALADI TK,

RAMANATHAPURAM DT,

PIN CODE 623120,

TAMILNADU,


PLEASE HELP SIR,

HAVE A NICE DAY.

DEAR SIR:

MY NAME IS M.SRIKUMAR,
S/O T.MUNIYASAMY,
(EX-SERVICE MAN),

BANK; ICICI BANK BRANCH (PARAMAGUDI),
NAME; M.SRIKUMAR,
MY A/C NO IS[protected],
MY CELL NO: [protected],
MY ID; www.[protected]@yahoo.com

I HAVE WRONGLY PAID MONEY 19, 250 RS TO AJAY MISHRA,
A/C NO;[protected], PAN NO;BBKPM2978K ON[protected],
I AM HAVING PAID SLIP-RECIPT ALSO SIR,

PLEASE TAKE 19, 250 RS FROM AJAY MISHRA A/C AND SEND,

TO MY ACCOUNT A/C NO[protected] SIIR,

PLEASE REPLACE MY MONEY BACK FROM AJAY MISHRA A/C,

WHAT EVER YOU TELL CONDISON I WILL OBEY SIR,

FOR THISH TRANSACTION WHAT EVER FEES YOU CAN TAKE SIR,

BALANCE AMOUNT YOU CAN SEND TO MY ACCOUNT SIR,

PLEASE TELL GOOD NEWS FOR ME SIR SOON,

PLEASE HELP SIR HAVE A NICE DAY.

DEAR SIR:
MY NAME IS M.SRIKUMAR,
S/O T.MUNIYASAMY,
(EX-SERVICE MAN),
BANK; ICICI BANK BRANCH (PARAMAGUDI),
NAME; M.SRIKUMAR,
MY A/C NO IS[protected],
MY CELL NO: [protected],
MY ID; www.[protected]@yahoo.com
I HAVE WRONGLY PAID MONEY 19, 250 RS TO AJAY MISHRA,
A/C NO;[protected], PAN NO;BBKPM2978K ON[protected],
I AM HAVING PAID SLIP-RECIPT ALSO SIR,
PLEASE TAKE 19, 250 RS FROM AJAY MISHRA A/C AND SEND,
TO MY ACCOUNT A/C NO[protected] SIIR,
PLEASE REPLACE MY MONEY BACK FROM AJAY MISHRA A/C,
WHAT EVER YOU TELL CONDISON I WILL OBEY SIR,
FOR THISH TRANSACTION WHAT EVER FEES YOU CAN TAKE SIR,
BALANCE AMOUNT YOU CAN SEND TO MY ACCOUNT SIR,
PLEASE TELL GOOD NEWS FOR ME SIR SOON,
PLEASE HELP SIR HAVE A NICE DAY.

dear sir,
i am an credit card holder, my small request is, i did not recieved this month statement so please send the statement as early as possible.my card no.is:4477xxxxxxxx7000.
thank u,
your obidiently,
y.venu gopal.

Dear Manager,

My name is Rami Reddy Chirasani my account number is Branch Id : 0001 Account Id :[protected]
I have transfered the amount Rs:2950.00 to Andhra Bank to Bapatla Baranch. account number 1599 ([protected]. Here i m providing the details of payment.
10/03/2010 BIL/[protected]/Lakshman/1599 DR INR 2, 950.00.
But the account holder not recive that amount. in my account alreday debit the amount at the same day.

Please rectity the issue. as early as possible.

Thanks
Rami Reddy Chirasani
[protected]

Date : 23.09.2009

To,
The Manager
ICICI Bank, Karol Bagh,
New Delhi

Dea Sir,

Sub : Double amount debited in my A/c. No.[protected]

We inform you that double amount debited in my account of Rs. 1444/- on dated 3.8.2009 during using debit card through A. V. Apparels shop No. 05, New Ghandhi Nagar, Ghaziabad. In connection with we had inform ICICI call center several time vide request No.[protected] dt. 9.8.2009 and[protected] dt. 21.9.2009 still not created in my account.

You are requested kindly above amount credited in my account as soon as earlier other wise we lodge FIR against with you.

Thanking you

Yours faithfully


Nitin Kumar Dixit
7/3, East Patel Nagar
New Delhi
M.No. [protected]

Hi

I have a account num[protected] in ICICI Ballygunge Branch.Unfortuately I met with an deadly road accident and lost my two legs so its not possiable for me to visit the Branch otherwise I am not going to bother anybody.

I invested all my hard earning money in a private Bank so that I could get at better servie.But my illfate once I invested all the money I got horriable experience and misbehaviour not only from bank employee also from my Relationship manager.Previously I also put my grievience through mail but all in vain nobody bother to take a feedback from me.

After that since its my money I took the initiative, contacted to phone banking and get to know my RM is Anju Nair([protected]).

But she has given me wrong advice about investment and miscommited in every matter.When I asked her she shouted at me and use abusive language.She challenged me I cant do a single thing against her.I dont have any intention to do that so I decided to save my money I have transfer it to other bank.
But before that I want to put it in your notice that the following thing has happend to me that why I am going to withdraw and will never invest anything to ICICI Bank.I will also share it to others so that they will not mislead with the advertisement of ICICI Bank in television.

1.I have 3 types of investment in ICICI Prudential.I was totally miscommited for the investment LIFE STAGE PENSION Plan done by agent Tanushree who come along with Anju Nair.I was not interested about this plan.According to then there is no surrender charge after 5 year and I can do partial withdraw.The fact is
No partial withdraw can be done in pension plan and there is no surrender charge after 10
year

2.I had shifted my address and submitted the address change from befor 1 Month ago to Anju but still now it has not yet been changed.Then I requested her again to courier the form so that I can submitted it.But yet didnt received.

3.My 2 Fixed Deposit going to matured on month of May an I have the original certificate.As per Anju Nair new rule has imposed if customer dosnt intimate automatically it will be renewed.but When I talked with phone banking officer twice they told me since I have original certificate auto renewal cant be done.Then again I asked Anju she told me phone banking officers are all they doesnt know anything.

4.I had given fORM 15 G to Anju but tax got deducted from my every investment.I requested her repeadly for last 6 monthto look into this matter but every time she avoided the matter.She cant understand this is not black money its hard earning money for me.

Now when I want a explanation from her she started shouting at me using abusive language.She told me "how bustard I am that I am going to help you".I dont know whether she is aware about her job role.She threated that I cant do anything against her.I dont want to waste my time to do that because she is not my anyone rather than a bank employee.

Lastly I really felt bad and repent that why should I invest all my money to ICICI Bank going against to my elders.I think at least I didnt get humilitated if I invest in a Nationalised Bank an d I will do so within 5 Days

Thanking you
Arpita Roy

Dear Manager/Officer,

I would like to bring to your notice that, today (30 May 2010) at 13:39 I withdrawn the amount of Rs10, 500(as per the receipt) but I got only 10, 100 at Papareddypalya ATM (S1CW5172). Along with 500 Rs notes there was one 100 Rs note cluttered in it.
I have registered a complaint through phone and the service request number is SR[protected]. Can you please let me know why this is happening? This is really very bad thing happening with the bank like ICICI. And I would like to add one more point here is that, I have got one 100 Rs which was damaged. And I have invested Rs 50 for contacting phone banking officers through mobile. Prior to this I tried withdrawing amount from Andhra Bank ATM using ICICI debit card at Nagarabhavi 2nd Stage ATM centre, but It wouldn’t let me to withdrawn any amount but still Rs 500 got debited from my account. Please escalate this issue to the higher authority for the necessary actions.

Thanks and Regards,
Ravichandra

Non issual of Form-16 from ICICI on F.D.

Dear Sir,

I have saving account with ICICI, Noida .
A/C No[protected]

I opened an F.D of Rs.12 Lakhs with with following details:-
Opened in Branch-ICICI hfc, Tilaram Chowk, Dehradun
F.D Account Holder-PANKAJ KUMAR
Starting Date-01/06/09
Maturity Date-01/09/10
Folio-333HF0131663 cumulative
Form-DEF0611741
FD.receipt-333H0116339 C15
Address to post Form 16 (TDS)for I.T-168, Vasant Vihar Phase-II, Dehrradun.

I made repeated request for, issual of Form 16(for last 1 month), so that I can submit to
my C.A for IT return purpose, but there was no action of issuing Form 16. If I am not able to submit my I.T returns by due date i.e.31st July, then whole responsibility will lie with bank.

Pankaj Kumar
+91 [protected]

Tuesday, 20 July, 2010

From

R Prabhakara Rao
Hyderabad

sir,

I would like to inform you that my home loan account number is LBSKK [protected].

1. You are intimating me as and when there is hike in interest rate without fail and intimating the number of months my loan period is increased by.Where as you are not intimating me when there is a customer benefit like decreasing in the interest rate by paying certain percent of service charge on outstanding Home Loan where by the rate of interest is decreased on the home loan.

2. On 10 th June 2010 I have requested for the loan statement, through customer care toll free number which I have made from the ICICI Bank premises Begumpet Hyderabad. So far I haven't received the said statement despite that it was intimated that I shall receive the same within seven days.

3. At the time of fixing the EMI date, I have been intimated that my pay by date is 7th of every month through a letter issued by the ICICI bank Vizianagaram. But later EMI date is fixed as 1st of every month without my knowledge. I have approached for this many time to the manager ICICI bank Begumpet, Hyderabad alongwith the letter. He has shown his sorry face. At once I have been charged for the insufficient balance in my account, whereas at that time my bank balance was Rs. 12, 068 and your cheque for the Rs. 4251. When I approached to the bank they said, we have not issued this letter and they defended themselves by saying that they have not charged any amount for the insufficient balance. The same was intimated to the ICICI bank Begumpet alongwith passbook.My efforts were invain
and still I have been charged penalty.

Kindly give me the suitable reply for all those discrepancies as early as possible. Failing which you will compel me to approach the BANKING OMBUDSMAN.

THANKING YOU.

I need some responsible person if there is in ICICI bank to call me on [protected].

I am being harressed by your bank people and I receive close to 10 to 15 calls from different Nos asking for some Nishigandha.

I really want to know how my number is registered wit the name above.

Dear Sir,

I have an account with ICICI Bank, Kollam Branch, Kerala. My account no. is[protected]. I got summary of accounts statment during the period from 01-7-10 to 30-09-10. In this connection please note that out of 2 pages of the statement first page is addressed to me with my account balance and the second page containing account transaction details pertaining to one of my friend. I understand that the transaction details of my account has been forwarded to somebody else. This is very much unfortunate and unfair. Since I do not want to reveal my transaction details to others, kindly verify the mistake happended at your end, and arrange to take action in this connection. Kindly arrange to send my statement at the earliest.

With kind regards,

P.MOHAN

verry poor communication becouse i am trying to contact with hyderabad customer care but there is no responce. the contact number given is just making customers fool.

sir I am saving account holder being no.[protected] I forget my usre ID and passward of netbanking therfore I have made request for issuing new user ID and passwrord. I have recived new passward but I have not recived user ID kindly issue new user Id and sent my address or email ID My address is Rakesh Kumar Yadav 698/371 Daraganj, District Allahabad U.P. My Email address is [protected]@yahoomail.com My Mobile No. is [protected]

icici bank is the worst bank under the sky... they know how to hares a client till he bleeds from his nose... we have faced a problem for premature closure of fdr... they have such a rigid attitude towards a client... after giving the letter and original letter for cancellation we had to go 3 times to collect the chaque further being premature closure they have debited charges to the account... on requesting for a statement copy they refuse to do so... how are we supposed to know how much is bing debited to the account.

Please avoid using such banks which harasses the clients to withdraw his own money from the icici bank...

OLD ADDRESS: NEW ADDRESS

ASHOK KUMAR BHATNAGAR C-76/3, HINDAN VIHAR,
G-38, SECTOR-56, SECTOR-49, NEAR KESAR GARDEN,
NOIDA-201301 NOIDA-201301

18th Aug.2011


The Manager,
ICICI Bank Limited,
Sector-18,
NOIDA-201301

SUB : Salary Account No.[protected] Polyplex Corporation Ltd.B-37, Sector-1, NOIDA.

Dear Sir,

I had opened a Salary Account with you in the year 2002-04 when I was working with M/s Polyplex Corporation Limited, B-37, Sector-1, Noida and my salary was continuously transferring in the aforesaid Account.

Due to some unavoidable circumstances I have to leave India for a period of 3 years or so. When I came back in India and checked my Account I found that there was no amount in my above mentioned Account whereas I had left a sum of Rs.3000 or so at the time of leaving India.

As I was out of India, I had not received any correspondence with regard to my above account from your side.

In view of above, you are requested to kindly look into the matter and inform me why there is Nil balance in my Account and, if it is, on what account you have deducted the above amount which was lying in my Salary Account as credit balance.

Look forward to hearing from you.

Yours faithfully,



(ASHOK KR.BHATNAGAR)

PH (M) [protected]

DDA refund not received - Form zero application number 6008444

Dear Manager, Refund for application number 6008444 has still not being received. In case you have sent cheque through courier please share the courier details. regards Vijay Kumar Grover

Welcome Kit Not Received

I had opened new account in ICICI Bank on 2nd April. I have not yet receieved Welcome Kit. My New Account No. which ICICI given is A/c No.[protected]. My Contact No. is [protected] Please Help Me

unblock icici card

i wnt to unblock icici card .i m trying to contact icici customer no bt it asking for acc no and card no idont know which id card no

Payment confirmation failed

Dear Customer Care Executive, On July 29th 2014, I made a transaction regarding mobile recharge using Internet banking. My payment has successfully made of Rs.50 and Payment confirmation failed. Could you check on this.

I Broke my fix deposits 15-Jan 2019 as dr tusharkumar n desai 'as his mother due chemo emergence 'i5 day's
Bharat co-op bank 05/02/2019 [protected]~Rs.10, 30, 000/=*
Bharat co-op bank 31/03/2019 [protected]~Rs.10, 00, 000/=in this lie really there all accounts Frozen/EF/Dep.affair etc- Sunridge hospital vile-parle w-due cash alleged amounts.
his 2 watchmen in April 11th, 2019 at 16:30 hour proof[protected] in ICICI BANK 002313 Rs.2, 50, 000/= part but bounced twice in my citizen credit bank turner road, Bandra
in 13 Nov 2019 dr.tusharkumar sent by speed post at 15:00 hour via lie/alleged his lawyer,
regards /(retd) capt.salim chagla, master-mariner

i sumit Credit Card on last month but
still i not recv
icici ack[protected]
sr 53139548

waste

waste

Dear Sir,
My cust id is : 4932034
My ref no. is : [protected]
i have recieved my bill from dec 20,2007-jan 20,2008 after the due date of bill payment.
You added the late payment fee 350.00
Service tax 43.26
Int. charges 15.85
service tax 1.96
total is rs 828.19
i request you to plz wave off these charges as this is not my fault of late payment. i shall be thankful to you.
regards,
Rohit Wadhawan
h no. 37
sector 19
faridabad

Dear Sir/Madam,

I will very firstlly tell you that i am very much happy with icici bank services, this is the only reason that i was unable to close my relation with icici, but there are some issues created by icici bank executives as below, due to this i am very much unhappy.

I Have received a letter from bank regarding my cr-card diduction from my company savings account, this is to inform you that i had already maid all the payments against my cr-card and there is no dues towards my cr-card, which also been confirmed from your executive, for which i also have a phone recording, then too i was harressed & mentally torchured from ICICI bank for the same reason, inspite of explaning many time that ICICI bank had made a mistake in my dec 2006 statement they have charged me access amount in same month, but now i think i will have to go legally for the same case as icici bank has blocked my money which is my salary account, this is like untrustng any bank, any bank can do this to any one there are many other way to exploit the situation, i can also send letter regarding the same to rbi bank, i can also put matter in bloggers site, can send a notice of fraud to icici bank, i can put a public notice in economic times, but all this is time consuming, best is that i will request you to please go through my cr-card account statement and then decide what is to be done either i confirm you that i will do all above said, no matter what ever expenditure are affected to my pocket.
Thank you
Gajraj Soni

ICICI Credit Card — harrasment for cr card bills

HARRASMENT

This is my last time for me to launching complaint against cr. Card pls. see in this matter I am way paying my actual amount with is due from my side but ur giving me a bill with late fee & so much interest last time I had received one call from ur side regarding payment ur person told me that now we had clear all ur due now u have to pay us only 190/- RS ( as an interest that we can not wave off and after that no dues are pending in last I am agree to pay that amount to sot all the problem and after that I stated purchasing on cr, card before that I hadnot purchased a single item on it & now I am going pay on the amount with is actually due after detecting 190/- RS

Thanking u

Pls see in this matter as soon as possible
My card no.[protected]
Ramesh chand saini
Cust id 824689

Dear Sir/Madam,

My experience says you deposit the money in your account with ICICI Bank and the account can be zero any time... I was having some around Rs. 5500.00 in my account and suddenly in evening i got the message the there is transaction of Rs. 5500 from my account and i immediately called up bank, they said they will find it and will revert me and
No need ot mention this that all know how much they revert back...

Then i lodged a written complaint a for this in ICICI Bank through mail but now almost more than 3 months passed they are saying they cant do anything...

I WAS NEVER REGISTERED FOR ANY KIND OF INTERNET TRANSACTION WITH THIS ACCOUNT...

SO THE MONEY DEPOSITED WITH ICICI BANK IS NOT SAFE AT ALL..

THANK YOU
NITIN

ICICI Bank — NOTICE AFTER THREE MONTH OF FULL & FINAL PAYUMENT OF CREDT CARD

DEAR SIR
I HEREBY INFORM TO YOU THAT :

I WAS A CREDIT CARD HOLDER OF ICICI BANK MY CARD NO. [protected] DUE TO SOME BAD SERVICE PROVIDED BY BANK I AM STOP TRANSCATION & TALK WITH THEM FOR REDUCE UNNECESSORY CHARGE DEBIT BY BANK. AFTER FEW MONTH BANK WAS READY FOR FULL & FINAL PAYMENT IN ONE TIME BASIS. I AM GIVEN PAYMENT ON 21.04.2008 (AS PER RECEIPT) AND MATTER WAS CLOSED. BUT AFTER RECEIVED PAYMENT THEY ARE CONTINUE HERRASMENT TO ME FOR PAYMENT I AM TALK WITH THEM AND INFORMED TO BANK I AM ALLREADY PAYMENT GIVEN TO BANK. NOW I AM MENTLY DISTERB & SOCKED AFTER RECEIVED TELEGRAM FROM ADVOCATE OF BANK ON 01.08.2008. BANK WAS GOING TO FILE SUITE AGAINST ME UNDER SECTION 405, 406, AND 420OF IPC. AND TALK WITH BANK ABOUT THE MY SETTLEMENT BUT BANK OFFICER ARE NOT GIVEN SATISFY REPLY.

TO LOOK AFTER I THING WHY NOT I AM CLAIM FOR MY INSULT HERASMENT & MENTLY DISTERBANCE CREAT BY BANK. PLEASE ADVICE

MY CELL NO.[protected]

Dear sir,

This is in reference to a complaint logged with ICICI Bank. I am MD.Salim Momin holding a credit card of ICICI Bank (Cr. Card No. [protected]) for approx. 1 year. I have made a full & final sattlement of my card on 5-Sept-08 & i have not received the settlement letter with the payment receipt for the same. I have submited the Written request to blocked my credit card in Bommanahalli Credit card ICICI division also and they have blocked my Credit card. Since I did not do the transaction and Every month i m getting charged. CARD STATEMENT 21/11/2008 to 20/12/2008 its says i need to pay 741Rs. When i have cleared the hole amount For what reason you charging on STATEMENT Why are you sending me a Bill's Every Month. I want the clarification for the same.

REGARD's
MD SALIM MOMIN

([protected])

MY CREDIT CARD No/.[protected]
I HAVE ALREADY PAID FULL PAYMENT AFTER DISCUSSED WITH YOUR EXECUITEVE Mt. RAJESH ( SAKAR-1 BRANCH, AHMEDABAD) On Dt. 29-07-08 VIDE RECIEPT NO. 6005107
AND HE WAS COLLECTED CREDID CARD IN BROKEN CONDITION FROM ME, I HAVe RETURN EVIDENCE THAT NO MORE DUES AFTER THIS PAYMENT

BUT SINCE TO DAY WE ARE RECIEVING TOO MUCH CALL FROM UR EXECUTIVES AND BEHAVIER DIRTY LANGUAGE, SO WE ARE REQUSTYED TO YOU PLEASE SOLVE OUR PROBLEMS

WAITING FOR YOUR REPLY
M.P.PANCHAL

MY CREDIT CARD No/.[protected]
I HAVE ALREADY PAID FULL PAYMENT AFTER DISCUSSED WITH YOUR EXECUITEVE Mt. RAJESH ( SAKAR-1 BRANCH, AHMEDABAD) On Dt. 29-07-08 VIDE RECIEPT NO. 6005107
AND HE WAS COLLECTED CREDID CARD IN BROKEN CONDITION FROM ME, I HAVe RETURN EVIDENCE THAT NO MORE DUES AFTER THIS PAYMENT

BUT SINCE TO DAY WE ARE RECIEVING TOO MUCH CALL FROM UR EXECUTIVES AND BEHAVIER DIRTY LANGUAGE, SO WE ARE REQUSTYED TO YOU PLEASE SOLVE OUR PROBLEMS

WAITING FOR YOUR REPLY
M.P.PANCHAL

Sir,
I have received a cheque for Rs.26400/- by way of cheque number 360530 dated 08.12.2006 from ICICI Bank Limited as loan and to be repaid in 24 equal instalments with an offer to be start the instalment from Feb 2007.The loan Number is [protected]. No amortisation schedule for the account was received by me. Every month they used to send the statement. Accordingly I have paid the 24 instalments.The payment mode in their statement is immediate. I have completed the payment by December 2008 itself . i.e principal of Rs.26400, interest 4752.02, service tax-585.32. totalling to Rs.34592.60. Even after it OneVenkata Krishnan of their Ramnagar Branch has blocked my savings bank account and asking me to pay Rs.20023.66 in addition to what is paid by me. On seeing my account I have contacted at his office after talking with him over phone. But he is not even trying to hear my grievance and entrusted to one Mr.Radhakrishnan. He asked me to Rs.2600 on 6.02.2009. I have agreed and gave an authorisation letter to debit my account. So the total amount paid is Rs.37192.60.For loan amount Rs.26400 I have paid Rs.37192.60 inclusive of interest and st. Evenafter it they are insisting me to pay RS.21623.54. They have charged RS.1356 as penalty, st and late payment fee every month. they used to charge this every month even i payt he instalment in ist, or seventh or before twenty fifth. Daily different different persons are calling to my office and house and torturing me to pay Rs.21623 even after the payment of Rs.37192.60.This torture made me to suicide myself. I am not able to concentrate on my day to day affairs. Nobody is willing to settle this issue. Please help how to come out from this torture. I never cheat the bank. I have completed the loan amount to the tune of Rs.37192.60 for the loan amount of Rs.26400. Kindly help me

Dear customer care,

Iam totally frustrated by the torture given by the Collection department by their abusing words, i have recorded the voice of the ICICI rep who had tortured me, he not reveling his name also .

Contacted no was :[protected]

are tum log credit card kyun lete ho fir...

I was holding a credit card of ICICI Bank (Cr. Card No. [protected]) for approx. 1 year. I have made a full & final sattlement of my card on 21st Jan 09 & received the settlement letter with the payment receipt for the same.
But the Advocate of ICICI bank Mr. Rajeshis repeatedly calling and harrasing me for payment, he is extremely rude and doesn't seem to understand the situation. I am seriously contemplating moving to the Lok ayukta to lodge a formal complaint against this harrasment.
The whole matter is getting very complex & has effected may reputation in office.
Kindly look into the matter & get the same resolved ASAP.

Regards
Amit

LPMUM[protected] COMPLAIN OF FRAUD
Dear Sir/Madam,
For the above Loan A/c I had requested the Loan Agreement Copy from the Bank as I was not at all given the Original Loan Agreement Copy from the Bank at any time.
On receiving the Loan Agreement Copy I found out that Bank has conducted Fraud by altering the prepayment Charges from 2% to 5% by altering it in the Bank Copy and have also put my Fraud Signature alongside. For this go through the attachment send herewith 4031_001.pdf.

I have the Customer Copy with me having the prepayment charge a 2% menntioned in it. For this go through the attachment send herewith 4030_001.pdf.

Dear Sir/Madam


Sub: Partiality with Old Home Loan customer. (Not given benefit to old customer)

Please give answer point to point, you give answer in mail only email.-


This latter to be forward to higher authorities, who can take decision?

Please read the application before given answer to me don’t give same computerize answer.

Give answer with my point to point don’t misguide me.

I am very clear in matter complaining, so don’t tray to divert me in other side.

I know all type of your home loan scheme, so give answer with as per rules and regulation.

Please give answer properly, and understand my point, don't repeat same theory, or I think you know my question but you don't have answer, so you are divert me in other side or I have to live this for other legal way in the court of rule.


Please see with future business you are not given any condition about in future you are not given /eligible for benefits to same (FRR) customer. It is a violating of same as same benefits theory. As per your term and condition, you are not write this things that home loan customer is not eligible for reducing of interest rate by the ICICI Bank for new customer, So you are violating the term and condition it may be wrong as per legal and customer protection by government of India and RBI rule, So I am requesting you please change your condition for all the home loan customer, It is not a matter of interest but human mentality is also changed.
Please ask what is the different between old and new home loan customer. You can give free life insurance to new customer it is ok but in rate of interest is a violation of terms and condition with old and new customer of home loan.
It is a one type of misguiding of home loan customer, what is the guaranty for new customer to not increasing 10.25% to 11.25% within some time,(10.25% is life time rate) How much time you are given 10.25% of interest to new customer.
You cannot make different between same types FRR customer, because you give other benefits to new customer but this is a partiality with old and new customer. This type of offer is reducing your business with effect to old customer is going for new agency, Other wise you convert all the home loan to new home loan with effect from 10.25% rate of interest.
It is a highly object by old home loan customer I understand your matter but I am asking about your Disparity between two customer who taken house loan from you in same system Floating Reference Rate(FRR) but one is offering 10.25% and old customer is not important for you so I am worried about your Floating Reference Rate Disparity, So I am asking about this matter only all other thing I know very well , but why you are making this type of Disparity, You have to make same treatment to all Floating Reference Rate customer, You given chance to variable for all not for someone,
Give replay with consult matter, you forward my application to higher authority

Forwarding of my suggestion to the concerned authorities, who can implement Customer satisfaction and I hope it is taken positively in favors of home loan customer.
One more request is that you give facility for business to new customer but don’t create disparity between the customers. You have to give benefit to your entire home loan customer.
Make competition with other Home Loan finance companies, not with your own customer who taken Home loan from you. You attract other customer from other Home Loan finance companies. That is making you high business profile.

I requesting you take imperative decision and make different with other Home Loan finance companies. Make Marketing with other.


Please advise me what I have to do?


Thanks


(B M Solanki)

fend trancfer in my card

SHIKHA CHAUHAN

Address:
C-83/8 Mohanpuri,
Arjun gali no.7, Moujpur
Delhi:110053
Contact no.[protected]
Email id : chauhanshikha.[protected]@rediffmail.com

Objective
To work in a challenging and responsible position where my professional background can be utilized for the progress of the organization and to update myself with the latest technologies, so as to enable myself to establish in future

Academic Background
• Graduate From Delhi University
• 12th from CBSE Board in 2005
• 10th from CBSE Board in 2003

Computing Skills
• 1 Year Diploma Course (DIT) From Lal Bahadur Shastri Institute

Work Experience
• 3 year experience in teaching line as a teacher
• Total 9 month experience in Bank (DSA)

Company name
• Company Name: ICICI Bank
• Duration: 6 months
• Designation: TC
• Job profile: worked as tele executive.to achieve target on time in credit cards and to convince
People by explaining some extra benefits in credit card.

• Company Name: BARCALAY Bank
• Duration: 3 months
• Designation: TC
• Job profile: give info abt BARCALAY bank credit card receiving appt & an send executive
to the customers office or home 4 collect perticuler doccument as per cust given time

• Current Employee: INR Technology Pvt Ltd
• Duration: 3 months
• Designation: Collection Executive
• Job profile: my job profile is there as cce collection process we handle all the cst who not
paid our credit card bill we found the coustmer and traced them and all the details which had been provide by the coustmer and all collect the money we found the more coustmer who not payed
his bill since 3 or more than year we traced them and collect the money that is my job profile

Personal Details
• Father’s Name : Mr. D.K. Chauhan
• Mother’s Name : Mrs. Rajesh chauhan
• Marital Status : Single
• Date of Birth : 21-Aug-1987
• Hobbies : Music
• Language : Hindi/English

Declartion
• I hereby declare that all the information I have mentioned is true and is in best of my knowledge.

Place: Delhi Shikha chauhan
Date:

Personal — very good

Hi,
I am Rajeev, I have been see many compalints against FIsrt FLIGHT but friend i have very long exparience with FFCL that FFCL is very very good company in INDIA. Its Infrastructre is very large and its people is also very helpfull.

FFCL product Emotional Bond is very wonderfull product. its delivery and qulaity is very pure.

So, I hope FFCL is good, Reliable and speedest compay .

Thankx
Rajiv Ranjan Jha

Personal — POOR SERVICES

I HAD BEEN FORWARDED THE NAME OF GATI HOME PACKERS & MOVERS FROM JUST DIAL SERVICES ON MY QUERY.

Extremely poor services. Do not get carried away by all promises. All false. I am not sure if this is a part of the BIGGER GATI GROUP, THOUGH THEY ASSERTED SO. . I had booked my household items on 03rd of Jun for Delhi . I was promised it will be delivered in 3 days. Today is the 8th day and there is neither any sign of the items nor is any one owning up the responsibility and giving us the correct information.

My advice, GIVE THIS COMPANY A MISS . I AM ALSO ADVISING JUST DIAL TO DE-LIST THIS COMPANY FROM THEIR DATA BANK OR ELSE PEOPLE WILL LOSE FAITH IN EVEN JUST DIAL.

Will update .