ICICI Bank Complaints & Reviews

I am MR. Rajendra Sharma, S/O RadheySham Sharma worked with ICICI Bank as a BBE in a BBG - SSG Department at Jaipur C- Scheme Loaction.
Employee Code:813812
Joining Date:3/07/2007

Plz find below my problems i[censored] don't solve & take this on priority I will take u to the Labour Court.

1.) I inform u that I have Joined on 3rd July but my First month salary credited on another a/c by the mistake of the company & still I don't receive any money.

2.) I have resined from ICICI Bank because of my Mental Harshment. Actually I
was on Medical Leave because of My Major Operation on 23Nov. I already inform about my operation to my SM Mr. Nitin Agarwal. Doctor advise me to take rest of 20 days but my SM forcefully tell to join me on 3rd Dec & start torture me, use abuse word & threat me that I will terminate u. That's why I resign from your company.

3.) I worked from 1/11/2007 to 20/11/2007 but I receive only Rs.4000 & my Salary is 12500 pm.Plz provide me 10 days salary also.

4.) I want my Mediclaim Reimbursement also of Rs 5000/ I have all the proof of Operation.

Plz reply me ASAP & solve my problem otherwise I will take u to the Labour Court.

My S.M. --- Nitin Agarwal Manager Secured, Jaipur C- Scheme jaipur. Mail Id.-- nitin.[protected]@icicibank.com Mo. No.--[protected] Emp-Code[protected]

Thanks & Regards
Rajendra Sharma
[protected], [protected]

Next Page



Dear Sir,

I had already inform you that my first month salary in ICICI had been transferred in another a/c. My Doj is 3rd July 2007. My Nov. month salary is still due. I haven't receive any response from your side.

I am giving you one week time to you. Otherwise I will take you to the Labour Court & I will appeal to the Human right also with Print Media & Electronic Media . Because I had already resign on 10th Dec but you still haven't give any relieving & haven't accept my resignation. It means I am liable for the Salary upto this month & it also means that I am continuing this job. i m very upset in case i take wrong action with me , than ICICI bank is Responsible in that case.
i send u all my file . pls check it out

Plz take necessary action.

Sir I respect you. You are my ideal person I don't want to do this thin but I don't have any other option. Plz help me ASAP
Thanks & Regards,
Rajendra Sharma

[protected]

Hi,

In the month of feb, i have applied for platinum pre approved card which was lying in my account number. but when i applied icici executive told me as per your salary structure you would get limit of minimum of rs 1 lakh, but when i got card its not platinum card, its icici american express card which i have not applied for. also when i checked limit of american express card its only thirty thousand. i have marked number of mails to icici bank, but every time custome care executive give different execuses. i am really fed with the service provided by the icici bank. even if i have a icici salary account from last 4 years. Now i am trying to transfer my salary account to some other bank and will not keep any Customer relation with icici bank.


Thanks & Regards
Bhavik

ICICI Lombard — Lacking Transparency

Hi All,

A week ago I registered for Health Advantage Plus Policy with ICICI Lombard. Due to some personal reason I had asked them to cancel it on the very next day. But what they said is they wil deduct 3000 from my credit card as it was through credit card only. My credit card belongs to ICICI only. And they deducted 3000, cost of just saying yes for the policy on phone. While communicating on phone I never been informed about the cancellation carges. Clearly what there lacking is transparency. I am not sure if I can claim the ammount because as of now I haven't signed even single document since it was through credit card. Even I havent received any documents from them. Please guide me if i can take some action on them.

There are so many people who has become the victim of the same issue. Your suggestion will also encourage them to take some action on such a firm.

Thanks in Advanced.

atate bank of india — Erroneously feeding of subject studied at graduation level

I m Sheelu Kumar My Registration id no 8102179 At the time of feeding online sbi clerical job form my eduactional qualification at graduation level is filled as Science inplace of Commerce plz make a necessary correction in my reg id in place of science plz change it as commerce at graduation level. or tell how we have make a correction plzcall me on [protected] or mail me at [protected]@gamil.com
Thanks
Regrad
Sheelu Kumar

icici titanium card — lie from icici

i received titanium card today, for online booking there was offer like RS 250 off on first purchase. now from customer care it has been told that there is no such offer. this is lie and fraud, i am very unhappy to start with credit card buisness of ICICI

Dear sir
I undersigend sachin N walke presentaly working in Larsen & Toubro ltd before joning in L& T i Have already being account of ICICI, My ccoubt was a saving account for last 1/2 year, but after joning in L&T in month of april i was get converted into a salary saving account, & also i withdrawa salarey of month of may but after next to next month i.e month of june end when i was withdrawing money through ATM, my card showing block, them after talking with custemer care service, i found that my card is ok but, my account get freezed, that i could not able to withraw or deposit the amount . i went to ICICI Matunga branch, but that also i did not got a solution, they have given me a form, & asked me ot fill & attached a documented proof of address, they did not know the excact problem of my, they did not ive me a call even . what is actually the reason of my problem
is my account get freezed, now when it get unfreezed, wheather it get converted into salarey account once again, what i have to do for this, because all my monthaly salarey (balance 9300)in my blocked account

sachin N walke
Co No:[protected]
ICICI Acc NO:[protected]
Branch:Matunga

SBI credit card- I have new SBI city credit card. i never used till now but they chardged 216 Rs. When i contacted call center people the answer was " we have sent SMS to activate insurence" ... i am really confused ...!@##::"O .. My advise is DO NOT opt for SBI credit card..

ICICI Bank — regarding current a/c

i have an current account in ambala cantt icici bank and had deposited 2 cheques worth rs 85000.00 for almost 2 weeks but no clearance has been made by them and on asking them them have no answer to it. moreover i have a prepaid account in which no collection charges are charged regarding clearance of cheques not they have deducted unreasonable collection charges from my account and they say that you can close your a/c if you are not satisfied.

a letter from I.C.I.C.I. Bank — wrong address.

Dear Frind, I have received a number of letters from the bank . i am working, , so i am not at home at day time .pl consider the matter and make delivery at same address. : 704, Kausthubham C.H.S., Gokuldham, film city road, mumbai. 400063. phone [protected]. [ Address is not wrong pl note..]

ICICI Bank is loosing grounds in India because employees including the higher authorities of this bank are most unprofessional. This bank opened the account of M/S Carma Online Pvt. Ltd. in Sep. 2006 and promised the payment gateway for their online shopping portal www.carmaworld.com against the fixed deposit of INR 50, 000.00, and which was given to them vide F.D no.51892123 dated 6th Nov. 2008. After a few months a mail was sent to Carma saying that we have taken off the payment gateway and your account balance (more then 4lac) is on hold for 6 months. After 6 months Carma had to make many calls to the bank’s branches in Janak Puri, New Delhi and Head office in Mumbai including the M.D’s office, Finally, Carma received the money in their account but Fixed Deposit amount of INR 50, 000.00 is still pending with the bank despite innumerable reminders. When ever we call, we get a standardised answer saying that the person vis-à-vis SHEEL SHARMA, who can give the release order of this F.D has left the bank so we can’t do any thing. Mr. K.V Kamath, Instead of coming on T.V, please take care of your good account holders because no bank can survive without good customers.
http://blogs.ibibo.com/icici312/hello-world

sub : fed with mr Arthur picardo ICICI have left message with Taueeq/Ms Vandana but regert their attitude for not calling baclk if someone ie reading this pls call us back at [protected] asap
thanks
Rajiv Thapar

Dear Sir/Ma'am,

THIS IS WITH REFERNCE TO THE UDNERSIGNED REQUEST FOR O/D IN 2006 AND CONTCAT DETAILS OF THE BORARD OF DIRECTOR ON 13OCT IT HAS BEEN SINCE LAST 2 MONTH FROM 13 OCT 2008 AND REGERT THAT TILL DATE WE HAVE NOT RECEIVED THIA PLS CAN U EXPLAIN AS TO WHY DO U EXPECT TO HAVE CONFIDENCE WHEN IT HAS BEEN 2 MONTHS AND U HAVE NOT BOTHERED TO REPLY BY EMAIL OR EVEN CALL

PLS DO REVERT BACK THIS IS NOT EXPECTED OF ICICI customer service Dept. Best ofcourse would be a call from your Manager - Customer Services as HIS EMAIL SAID In case you need to reach us, kindly write to us at
> customer.[protected]@icicibank.com.
> Sincerely
> V. Vaidyanathan
> Executive Director
> ICICI Bank Ltd

wHEN WE WROTE YOU ON 13OCT DID ANYONE GO THROUGH THIS EMAIL IF YES THEN WHAT HAPPENED AND IF NO THEN WHAT CORRECTIVE ACTION ARE U GOING TO TAKE

PLS DO REVERT BACK ASAP LOOK FOWARD FOR A FAST & PROMPT REPLY ASAP THANKS

SANDIP SHAW
PROPRIETOR
CAPITAL TOURS & TRAVELS
NEW DELHI
TEL :[protected]
[protected]


--- On Tue, 12/16/08, sandip shaw <[protected]@yahoo.com> wrote:

> From: sandip shaw <[protected]@yahoo.com>
> Subject: O/d Has been declined as we have applied thrice for Ac No[protected] Capital Tours & travels still remains unanswered by the concerned departments
> To: arthur.[protected]@icicibank.com
> Cc: [protected]@retail.icicibank.com, customer.[protected]@icicibank.com
> Date: Tuesday, December 16, 2008, 12:24 PM
> Dear Sharmila Ma'am/Arthur Sir
>
> O/d Has been declined as we have applied thrice for Ac No
>[protected] Capital Tours & travels this is what I
> had told Ma'am, Shrimla that the huys will come out with
> same reply but she told me over the phone that this time she
> was looking into this
>
> Regret to inform you that fater speaking to Ma'am
> Sharmila on 15Dec at 11am I got acall from MOHIT - videocon
> tower from his mob no [protected] he advised he would get
> back to me after luch on 15dec regarding my O/d and took my
> Ac no[protected] of capital tours & travels at about
> 12 noon.
>
> After that I got another person Mr Rajiv (don't know
> his cell no from videocon tower) and advised Rajiv that Mr
> Mohit was looking after my O/d and gave Rajiv Mohit's
> Cell no. Well I called Mohit at 3pm he said he would revert
> back by late evening when I spoke to him at 6pm on 15th
> evening MOHIT said that on 16Dec by 11am would revert back.
> Since I did hot hear from him till 12 noon I spokt hom only
> to be advise that because my O/D application has been
> declined thrice My O/d cannot be processed
>
> THIS SHOWS THE PROFESSIONAL LEVEL OF ICICI BANK THANK YOU
> FOR YOU SUPPORT MY QUERY OF 13OCT still remains unanswered
> by the concerned departments.
>
> I had advised Ma'am Sharmila about this would happen on
> 12Dec itself and I told her that I can give this in writing
> that nothing is going to be done. hence what you u do is
> upto u but please don't take customers for ride that you
> have done to me.In view of the above if you cannot give me
> your cobntact details of your diretcors pl
>
> --- On Fri, 12/12/08, sandip shaw
> <[protected]@yahoo.com> wrote:
>
> From: sandip shaw <[protected]@yahoo.com>
> Subject: Ac No[protected] Capital Tours & travels
> still remains unanswered by the concerned departments
> To: arthur.[protected]@icicibank.com
> Cc: [protected]@retail.icicibank.com,
> customer.[protected]@icicibank.com
> Date: Friday, December 12, 2008, 7:12 PM
>
>
>
>
>
>
>
> Dear Sharmila Ma'am/Arthur Sir,
>
> Today I did get a call from Ma'am Sharmila, and once
> gain briefed her the events that I had to undergo regret
> that even after writing to u on 11 Dec we are in same
> position on 13Oct
> where you have asked us to have faith on ICICI Bank - How
> do you expect us to have.
>
> As day is over I had Sharmila last eveing at 6:25 to chekc
> email was received and this evening also stating that my
> things have been forawarded to concerned departments. Well
> least we can expect is call or what i wrote on 13 Oct I
> rewrite the same Please do acknowledge the receipt of email
> ASAP
>
> Thanking you, With regards
>
> Sandip Shaw
> Capital Tours & travels
>
> --- On Thu, 12/11/08, sandip shaw
> <[protected]@yahoo.com> wrote:
>
> From: sandip shaw <[protected]@yahoo.com>
> Subject: urgent pls call me back as discussed with sharmila
> pls find details of our query & Pls send us contact
> email and mob of Mr. V.Vaidyanathan, MR KAMNATH and Ms
> Kochar asap
> To: arthur.[protected]@icicibank.com
> Cc: [protected]@retail.icicibank.com,
> customer.[protected]@icicibank.com, deepak.[protected]@icicibank.com,
> raghuneet.[protected]@icicibank.com, shalini.[protected]@icicibank.com
> Date: Thursday, December 11, 2008, 6:23 PM
>
>
>
>
>
>
>
> Dear Sharmila Ma'am/Arthur Sir
>
> This is to write with grievence to the torture made by
> ICICI defence colony Branch In DELHI wHEN YOU WERE ASKING
> CUSTOMER TO HAVE FAITH IN OcT 2008 i HAD SENT AN EMAIL ON
> 13OcT BUT REGRET TILL date no one ever replied CAN I ASK WHY
> ??
> Please go through contents and let me tel you if someone
> else would have been in my place he would sued ICICI and
> made all claims and I have not done anything BUT EXPECT
> CERTAIN THING IF YOU CAN REINSTATE AND WITHOUT ANY HURDLES
> EVERYONE MADE FALSE PROMISES AND NO ONE HAD COURAGE TO FACE
> THE TRUTH.
>
> TODAY ECONOMIC CLIMATE - MELTDOWN, 0% TRAVEL AGENT COMM,
> TERROSIT ATTACK, CANCELATIONS OF BOOKINGS, IRRESPECTIVE WE
> HAVE SURVIVED 2YR
> FROM 2006 dEC TO dEC 2008
>
> BROADLY COVER THESE POINTS BESIDES THE UNDEMENTIONED OD
> REQUEST
> 1. PLS REINSTATE OD FACILITY ASAP - as made commitments in
> 2004 as ICICI DID
> 2. REDUCE THE 2% MERCHANT CHARGES ALL TALKS NO ONE DOES IT
> 3.RAGHUNEET KAPUR REDUCED ALL CHARGES (DETALS STATED BELOW)
> Query ID : SR31841792
> Saturday, July 21, 2007 7:01 AM
>
>
>
> From:
>
> "CORPORATECARE"
> <[protected]@icicibank.com>View contact details
>
>
>
> To:
> [protected]@yahoo.com
>
>
>
> Dear Sir/Madam,
> Thank you for contacting Corporate Care at ICICI Bank.
> Your query has been registered with SR31841792. We will
> reply to you within 2 Working Days
> Kindly quote this Query ID SR31841792 for future
> communication on the same.
>
>
> Details of the Query you have submitted are:
>
> Company Name: CAPITAL TOURS & TRAVELS
> Query Description: Subject: uRGENT pLS CALL ME BACK Query
> ID : SR31459803 Dear Nimi /Cutomer Care From June till Dec
> 2006 we had overdraft facility of 6 lacs from ICICI BANK at
> Defence Colony Branch we were going OD for quite a few
> months and even in those months you have charged Pgysical
> statements and last year both Shailini Ma'am, ICICI
> Defence Colony BRANCH MANAGER and Mr Raghuneet Kapur
> Relationship Manager Had reversed Rs 1500 to Rs 2000 as Nimi
> from Customer Had spoken to one of them when I had given
> them their Mobile Nos . Now by reversing Rs 300 @25*12 =300
> in not much of help REQUEST YOU TO ATLEAST REVERSE rS 1500
> TO 2000 as it was done last yearIncase you are unable to do
> please let me know I may think of switching banks all
> together if you cannot provide correct & accurate
> service thanking you we have been telling you to please
> speak to us But regret that except Nimi on Day 1 who recd a
> call rest no one has bothered to do anything least you
> can do call us back on receipt of this email
>
>
>
>
> Regards,
> Corporate Care Desk,
> ICICI Bank
> Dear Ragfhuneet
>
> Proabaly this is bounced email and this email was
> given by Deepak hence resdning you as below : pls have
> the reversal charges imposed for not sending printed
> and taking physical staements because as per Bank
> (the person who wrote (we never get to knoe who
> replies from customercare) that :
>
> "With regards to your query please note that as per
> our records you were registered with us for email
> statements and not hardcopy statements and hence the
> same were not sent to your address. We have made the
> necessary modification in our records and henceforth
> you would receive the hardcopy statements monthly.
> Please note that the charges levied for the hardcopy
> statements cannot be reversed Thanking you for banking
> with ICICI Bank "
>
> please advise as to how come we recieived printed
> statement before March 2005 andhaving not bveen
> registered pls advise and reverse asap thanks &
> regards
>
> sandip shaw
> [protected]
> CAPITAL TOURS & TRAVELS PROP CURRENT ACC[protected]
> PLS AREPLY ASAP THANKS
>
> Dear Deepak Sharmaji
>
> As you have received the application for renewing my
> Overdraft Facility you advised that it could take upto
> 15 to 20 days for the entire process to complete hence
> we have requested the Branch if they can kindly extend
> the the date from end December to 15th Jan 2007.
>
> We hope that that the bank shall consider my request
> to extend the date as mentioned above as well as
> consider my fresh applications for a new O/D Facility
> positively at the earliest possible convience.
>
> THanking you, With regards
> Yours Sincerely
> SANDIP SHAW
> CAPITAL TOURS
> MOB [protected]
> : Pls revere the charges for earlier 2 stuff and now we
> have an another 500 beeing chaged as cash management
> services
> Wednesday, July 5, 2006 11:49 AM
>
>
>
> From:
>
> "sandip shaw"
> <[protected]@yahoo.com>View contact details
>
>
>
> To:
> "SHALINI SHARMA /RCLG/IBANK/DLI"
> <shalini.[protected]@icicibank.com>
>
>
> Dear Ma'am,
>
> We are still waiting for a postive reply incase you
> have received the replis to the 3 queries please
> advise usa ccordingly thanks
> sandip shaw
> Capital tours
> tel :[protected], 29815115
> mob[protected]
>
> --- SHALINI SHARMA /RCLG/IBANK/DLI
> <shalini.[protected]@icicibank.com> wrote:
>
> > Dear Mr Shaw
> >
> > Thank you for your email. Let me discuss these
> > issues with
> > our Current A/c Team.
> > Shall revert by next week.
> >
> > rgds
> > Shalini
> >
> >
> > -----Original Message-----
> > From: sandip shaw
> > [mailto:[protected]@yahoo.com]
> > Sent: Saturday, July 01, 2006 12:19 PM
> > To: SHALINI SHARMA /RCLG/IBANK/DLI
> > Subject: Pls revere the charges for earlier 2 stuff
> > and now
> > we have an
> > another 500 beeing chaged as cash management
> > services
> >
> >
> > Dear Ma'am,
> >
> > Our A/c :[protected] in CAPITAL TOURS &
> TRAVELS
> >
> > 1. We had been assured by Raghuneet Kapur to reverse
> > the charges to a tune of Rs 1500 for the statements
> > not been recieved from March 2005 to 2006. We regret
> > to inform you that even now also we are still being
> > charged for physical statements even after Raghuneet
> > had assured that this will be not charged in May
> > 2006.
> >
> > 2. Last month charges as you can see from 30th email
> > that for the month Int.Col for Interest run for Rs
> > 1924 has been charged and as discussed with Udeesha
> > Ma'am also that high value cheque was misplaced
> for
> > about 14days from 2June till 15June 2006 for Rs
> > 162870
> > ofr Mr Vikrant Sigh Jafa interest should be charged.
> >
> > 3. In the EMAIL STATEMENT AGAIN Rs 500/- has been
> > charged for CASH MANAGEMENT SERVICES can you please
> > explain this Why this has been charged? & what
> for?
> >
> > ICICI Bank account Statement from[protected] to
> >[protected]. FOR YOUR READY REFERENCE PLS ADVISE WHY
> > CHARGED?
> > "Account Number", "Tran
> Date", "Tran Particular", "Tran
> > Remarks", "Inst Num", "Orig Sol
> Id", "Currency
> > Code", "Dr
> > Tran Amt", "Cr Tran Amt", "Bal
> Amt", "Deposit Branch"
> >
> "[protected]", "[protected]", "[protected]", "--------", "-
> >
> ------", "[protected]", "[protected]", "[protected]", "-------"
> >, "[protected]"
> > "Ac
> >
> No:[protected]", "30-JUN-2006", "B/F", "", "", "", "INR", "", "", "-
> > 192440.21", ""
> > "Ac
> >
> No:[protected]", "30-Jun-2006", "628995", "", "", "0106", "INR", "
> >
> 0.00", "121396.00", "-71044.21", "DELHI
> > RPC"
> > "Ac
> No:[protected]", "30-Jun-2006", "861439/Union
> > Bank
> > Of
> >
> India", "", "", "0106", "INR", "0.00", "4200.00", "-66844.21", "DELH
> > I
> > RPC"
> > "Ac
> >
> No:[protected]", "30-Jun-2006", "[protected]*Int.Coll*01-06-
> > 2006
> > to[protected]", "Interest
> >
> run", "", "6300", "INR", "1924.00", "0.00", "-68768.21", "DEFENCE
> > COLONY (6300)"
> > "Ac
> No:[protected]", "30-Jun-2006", "ABN AMRO
> BANK PL
> > AC
> ", "Zone Serial [
> >
> 186]", "522535", "6300", "INR", "3991.00", "0.00", "-72759.21", "DE
> > FENCE
> > COLONY (6300)"
> > "Ac
> >
> No:[protected]", "30-Jun-2006", "[protected]", "", "", "010
> >
> 4", "INR", "500.00", "0.00", "-73259.21", "CASH
> > MANAGEMENT SERVICES"
> > "Ac
> No:[protected]", "30-Jun-2006", "TRFR
> TO*CHALETS
> >
> NALDEHRA", "", "522544", "6300", "INR", "16054.00", "0.00", "-89313
> > .21", "DEFENCE
> > COLONY (6300)"
> >
> > Closing Balance as on[protected]:35:07 is
> > INR.-89313.21 includes Uncleared Funds of INR.0.00
> >
> > In view of the above we shall be grateful if you can
> > kindly confirm us as to whne thse reversal shall
> > take
> > place as over the period these small small amounts
> > are
> > amounting to in hundreds get cumulativetly charged
> > and
> > even if we take average of Rs 1000 PER MONTH IS
> > 12000/-
> >
> > Hence is is requested that you please look into this
> > and have this matter resolved once and for all
> > THANKING YOU, LOOK FORWARD FOR YOUR SUPPORT &
> > CO-OPERATIoN
> > Yours Sincerely
> >
> >
> > Sandip Shaw
> > Prop. Capital Tours & Travels
> > Tel :[protected], 29815115, mob [protected]
>
>
> --- On Mon, 10/13/08, sandip shaw
> <[protected]@yahoo.com> wrote:
>
> From: sandip shaw <[protected]@yahoo.com>
> Subject: Pls send us contact email and mob of Mr.
> V.Vaidyanathan, MR KAMNATH and Ms Kochar asap
> To: [protected]@retail.icicibank.com
> Cc: customer.[protected]@icicibank.com
> Date: Monday, October 13, 2008, 6:23 PM
>
>
>
>
>
>
>
> Dear Sir/M'a, am
>
> Pls send us contact email and mob of Mr. V.Vaidyanathan, MR
> KAMNATH and Ms Kochar asap as I have lost faith in writing
> to customer service as no appropriate replies ever comes
>
> I hold an Merchant Account with you with A/c No 6300 500
> 6734 in Def Col New Delhi in name of Capital Tours &
> Travels a proprietorship A/c.
>
> I also have savings A/c with you with FD for more than 2
> lacs in A/C[protected] in Lajpat Nagar Branch for last 5
> years or more at for both my accounts
>
> In 2005 I was given a Roming Prptect Overdraft Facility of
> 5 lacs wichis was increased to 6 lacs but in Dec 2006 ALL OF
> SUDDEN ICICI Branch Manager Ms Shailini Sharma informed that
> my OD was withdrawn and was kind enough to grant me 1 month
> time till 30 Dec to clear the OD amt of Rs 2, 87, 000
> Aapproximately
>
> Now when the rumours came that ICICI ig going bust I had no
> choice but to close my savings A/C because of the
> followings :
> 1. MY Od was withdrwan sin Dec2006
> 2. I had made commitement to our Corportaes of I month or
> 60 days credit based on OD
> 3. Since 2007 Jan I have been surviving as I got 2 lacs
> FD & against that 70% OD
> 4. Your Branch Manager at Def Colony have been no only
> rude but uncooperative always
> 5.MR VIRAL Rupnani, Mr kUMAR Ashish, Mr Vijay Chandok
> (bombay), Mr Vipul Kaul,
> Mr Akarash Anand all did try to help but end result gave
> up their hands.
> 6.I TRIED SEVERAL TIMES MAY 3 OR 4 TIMES TO APPLY WITH
> icici BUT REGRET to inform you that no one helped.
>
> TODAY you are writting to us to have confidence in ICICI -
> Sir HOW CAN we trust, I could understand that If i would not
> have paid Rs 2, 87, 000 on 30 Dec2006 I was at fault BUT
> WITHOUT ANY INITIMATION u close my account.
>
> SORRY to inform you that in ICICI everbody is made
> authority but no 1 person is responsible even just one also
> while writing u have suggested to write to customer care and
> I know that a standard reply would come satating that SR No
> and looking into the case.
>
> If you are that much admant to serivce clients WHY
> don'y u send us your ICICI personal Bank email ID or
> state MR KAMNATH or Ms Kochar email ID because u don't
> want us to reach you which is unlike Kotak where you can
> reach BY email/Phone to Mr Uday Kotak
>
> In view of the above if you can forward this email to your
> Directors a suitable reply along with contact email and mob
> of Mr. V.Vaidyanathan, MR KAMNATH and Ms Kochar can be sent
> given to us shall be highly appreciated. Awaiting for a
> promptt and postive response to even restart the Od AC AS I
> HAD EARLIER WITH my Current Ac[protected] without any
> colateral security as I had in 2005 Please do acknowledge
> the receipt of email ASAP
>
> Thanks & regards
>
> SANDIP SHAW
> CAPITAL TOURS & TRAVELS
> D-146 LAJPAT NAGAR PART 1
> NEW DELHI
> TEL[protected]
> MOB 91 [protected]
>
> --- On Mon, 10/13/08, ICICI Bank
> <[protected]@retail.icicibank.com> wrote:
>
> From: ICICI Bank <[protected]@retail.icicibank.com>
> Subject: Message from Mr. V.Vaidyanathan, Executive
> Director ICICI Bank Ltd
> To: [protected]@yahoo.com
> Date: Monday, October 13, 2008, 3:25 AM
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> If you are not able to view this mailer properly, please
> click here.
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> Dear Customer,
> We are aware that you are being misled by numerous
> malicious and baseless rumors. Many of these are via SMSes.
> Many of our customers have written in to us expressing
> solidarity and confidence in our relationship, and have
> mentioned they have dismissed these rumors, for which we are
> grateful. Still we know that these rumors may cause you
> distress and doubts. You are our valued customer and we
> would not like you to have any of these feelings. So we have
> now chosen to write to you directly to allay your concerns
> if any.
> You would have seen the categorical endorsement of the
> soundness of Indian banking as well as ICICI Bank's
> sound financial health from the RBI and the Finance
> Minister. You would have also read about the unequivocal
> certificate of confidence reposed on us by S&P an
> independent rating agency of repute. We have categorically
> and in a transparent manner disclosed that
>
> We have ZERO exposure, directly or indirectly, to US
> sub-prime
>
> We have 150% more capital than what Banks are required to
> have, and we are one of the highest capitalized banks in the
> country
> We have a AAA rating
> We have sound liquidity to meet your needs whenever you
> need and in what ever amounts you may need
> Your bank has grown and achieved its status of pre-eminence
> due to the patronage and trust you have reposed thus far in
> us. We have made many an Indian smile with a house, car and
> every banking need dreamed of by Indians. I am sure nothing
> factually or otherwise has changed in our relationship that
> we should let baseless rumors cast doubts in your mind. We
> once again want to reaffirm to you that the bank you have
> built and assisted to grow to pre-eminence will be with you
> day and night. We take pride in serving you and being the
> bank of your first choice.
> We desire and request the continuance of your unwavering
> trust and relationship. We promise to you that not only your
> deposits but all your interests are safe and secure with us.
> In case you need to reach us, kindly write to us at
> customer.[protected]@icicibank.com.
> Sincerely
> V. Vaidyanathan
> Executive Director
> ICICI Bank Ltd

Dear sir, /Masdam
Can i have Ms Chandra Kocchar email id

Mr Kamath email address

ICICI Bank Credit Card — Teasing very much regarding payment

Dear Sir

I have the ICICI Credit card since sep2007.I am facing very much problem with ICICI for the payment of Feb 2009.I had due of 21000 /- for which i had paid my minimum amount due on 21st March 2009.But the person of ICICI didn't updated there record and they started to tease me frm 1st April continuesly.They made 2-3 calls everyday to me regarding this for hich i had paid my minimum amount due.Due to this i faced lots of problem.Still they don't update there record properly.They show my payment on 8th April 2009.and not redy to reversal that amount in this payment.Kindly help me out in this matter as i am very much fadup from ICICI Persons.

GORN UP MARKETING PVT. LTD. — name correction

My company name is GORW UP MARKETING PRIVATE LIMITED but you are alloted his name GORN UP MARKETING PRIVATE LIMITED.

Ack. No. [protected]

dated[protected]

My company name is GORW UP MARKETING PRIVATE LIMITED but you are alloted his name GORN UP MARKETING PRIVATE LIMITED.

Dear Sir,


I have applied for ICICI home loan shield policy for 20 years. It amounts to 42, 900 at the rate of 2.86% of the loan amount of 15 lakhs( As indicated in the ICICI LOMBARD Pamphlet for 20 years policy).A cheque(cheque no: 685527 dated in the month of september 2005) with amount Rs 42, 900 has been paid to ICICI Lombard in September 2005 through ICICI BANK . I have taken 15 lakh loan from ICICI bank for 20 years. As per the original statement told by ICICI Lombard executive at the time of home loan release it will be attached with ICICI home loan account. When I contacted ICICI Lombard relating policy last month, I felt astonished to find out the fact, policy is not created till now. ICICI Lombard executives( Siva Kumar, Sardma) confirmed orally this fact to me also they did not get the policy details in computer. I immediately asked to repayment the Rs 42, 900 rupees because the details of the policy number have not been communicated to me until today (around Four years). Even ICICI Bank also not been intimated any on this account policy so far. When I ask about this with ICICI Lombard officials asked for 11 working days period to get back to me.

After 11 working days suddenly one SMS has come to me, they are going to return 8, 151 cheque. As there is no policy created, I wrote a mail to ICICI Lombard officials how they are going to return 8, 151 to me. I have contacted customer care (Sardma)and explained. They understood me and told that they represent same to their higher officials and comeback to me in another 11 working days, that time, they will come back with full details. I have represented the same in e-mail also. After 11 days, they come up with some policy and told me policy is already created, it is a five year policy. Your request it was already cancelled and the cheque balance amount is RS 8100. This is an absurd.


Following questions are to be cleared in this regard.

1) ICICI Lombard took 42, 900 in the year September 2005 for a 20 Years policy
Till now they have not communicated any thing relating to policy. This lapse created doubt whether there may be misappropriation.

2) I have paid around of Rs 16, 000 interest to ICICI bank against RS 42, 900 principal amount. The lapse in the part of ICICI Lombard is the cause o[censored]nnecessary loss to me.

3) Will ICICI Lombard takes the amount and did not care about its customers?
If no, why did not communicate the policy details till now. If ICICI Lombard takes care of customer interests, it should communicate the policy details by that time.


5) When I raised a request to ICICI Lombard, Lombard officials agreed for checking the details from computer, Two officials(Shiva Kumar, Sardma) confirmed to me orally that no policy has been created so far .


6)After some time Mr Sridhar j & team (Customer care Executive) have communicated to me, they have created a policy of 5 years span.

7)How they can create 20 years policy as 5 years policy having received a premium amount of 42, 900 applicable to 20 years period, without intimating any written communication and obtaining my acceptance( in writing).

8) If 5 year policy is created earlier why they did not send the same to my address at that time. This appears they have created some policy with anti date and cancelled the policy also without informing and obtaining written communication. When I requested for repayment of 42, 900, because of the lapse on the part of the Company, they have cancelled the policy.

9)ICICI Lombard received the amount for 20 years from customer How executives created 5 years policy and on what basis?

10)On what basis they have created 5 years policy? On what basis its amount is 42, 900? As per the ICICI Lombard if it is 5 years policy, its amount is different. How they blindly did the 5 year policy? If yes also, why did not communicate the policy at the time and return the remaining amount to customer and based on customer acceptance.

This appears that ICICI Lombard officials cheated the customer directly.

I request you to kindly interfere and arrange amount of 42, 900 to me at the earliest and do the justice to me (I have already lost 16, 000 interest)

Regards,
P Krishna
ICICI Loan A/C: LAN no-LBHYD[protected]
ICICI Loan amount: 15 Lakh
ICICI Lombard amount 42, 900
Interaction ID with ICICI Lombard[protected]
ICICI Lombord Customer care Executives interacted through mail :Sridhar.J & Team

To: CHANDA KOCHAR HEAD ICICI BANK INDIA

hi,
i am having an ICCI savings account with your bank and using its services like credit card since last 2 years during which i have never been listed as default customer.
Last year i had taken ICICI Lombard policy for my mother.
The policy number is 4034-FPP[protected] for which again pay my premium dues regularly.
Recently after angiogarphy of my mother i had submitted claim for the same intially i got the response that documents were not sufficient for which i personally made it a point to collect all the documents from hospital and consulting physician who conducted angiography procedures after which i went ahead and submitted all those documents to ICICI Lombard office in andheri with written sign off from them that the documents are all in place and they gave me the assurance that the claim would be processed within 21 working days .this acitivity was done on april 27th 2009.
till date i.e. June 23 rd 2009 whenver i call on the helpline numbers i get the same response from all the executives that claim has been gone to expert panel for review, you will know the status of the claim till this weekend wonder when that weekend will come.

Now because of all this i am really in state where i have to decide whether to continue with the policy and continue with the bank any further.

Please do the needful thats the request.

ICICI Bank — request denied by customer care

Dear Sir / Madam,

I am very much disappointed with ICICI bank helpline whose statement contradicted with the two service officers. One of the cheque issued to me from Income tax dept. which was my returned amount was not accepted because of the Typo error by the Income tax dept. ("Gauraung" instead of "Gurung" was written on the Cheque). I have see the status and know that its lying at ICICI bank Naraina Branch, New Delhi. But when I called up ICICI bank helpline (Officer I spoke with was Ananth Reddy from Hyderabad office) denied to take my request saying that there's no information about my cheque. I provide him the account no., cheque no., amount, date of deposit, branch where i had made my deposit, date of dispatch. But Ananth Reddy said that he'll not be able to help me resolve this issue because there's no details. I am astonished to see that two officers giving me two different statement. Few days back only i spoke to one of the customer care officer and he gave me the actual status about my cheque and also recommended me to call after few days to put up a request for delivery. And now the other officer is flatly denying that there's no information about my deposit which means that my cheque has either been lost or they are just not ready to help me out. The amount isn't much (Rs. 5050), I can't take the follow up everyday when the customer care is only a phone call away and if they flatly deny us to help then where would we go for seeking help.

Dear Mr. Gurung,

Kindly write to us at [protected]@icicibank.com. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Toll Group — misplaced courior

I have booked a packet against dkt no.[protected] for Patna on 31/7/09 but still not received there at patna plz confirm status on priority.

Tanweer
[protected]

To
ICICI Bank, Bandra Kurla Complex
Mrs. Chandna Kochhar(MD-CEO-ICICI Bank)

Dear Sir,
Once again sorry to say that just now Ms. Pavitra Janga has send me mail saying that they have stopy giving personnal loan she should told this thing earlier why I have wasted my time yesterday cancelling all my busy schedule of my market research job. She should send me apology letter in ICICI letter head saying I have done the mistake or else cut his salary.

This is not a compliant about ICICI staff's of entire Navi Mumbai Belt but it is a advise from my side to your HR Department that how regular is your ICICI staff's and ther is long long comunication gap between your staff's and customer care executive/officer's even branch manager of Nerul (E), Navi Mumbai. Sir you can go through my email which I have send to your customer care officer even customer care executive( Mr. Mohd Mushraf-customer care officer & Ms. Pavitra Janga- customer care executive) you can go through my email given below Para-1, 2, 3 & 4 which I have mentioned every thing about my job or I think so I have given full Resume in Para-4.
Sir I have request them I just require only Rs.50, 000/- personal loan which I will be clear within 24 month whatever EMI will be there or I can also clear the same amount after 6 months whatever balance installement will be there. Why because I am doing part time market survey job and I am the Team leader of entire Navi Mumbai belt under my leader there are well train boy's and they are not graduate like your ICICI staff's they are all SSC or 9th standard fail. This Market Research company last say 25 years doing Market Survey or Research for different product say like banker's feed back, liquor companies feed back, insurance companies feed back etc etc.

Sir yestarday I have send sms to Nerul (E) Branch manager Mr. Mukesh Sharma my A/c no[protected] and my cell no and he told me that one of the executive will call you back but till now no one has called me and also Ms. Pavitra Janga has told me you just visit to our vashi branch and I have visited to your vashi branch after cancelling my all busy market survey data /feed back report. So after visiting to our vashi branch they told me that they have stop giving personal loan but how this can be happen after Ms. Pavitra Janga told me that you go and talk with concern person but at that time your conern person was busy with his mobile phone talking with some one and he told to his collegaue or someone else to handle my problem.

So sir you can just see that how much gap is there between staff's /customer care officer/ customer care executive and branch manager of Nerul (E).

Sorry to say once again sir that this why the corporate sector get job cutting /salary cutting why because of regular staff's you handling in your branches.

Thanks and once again requesting you if you bank are ready to give me personal loan I will pray to god that bank should grow up or else I will pray that more and more job cutting / salary cutting should go.

Thanks Sujeet Mukherjee
67214738 /4739
[protected]

To
ICICI Bank, Bandra Kurla Complex
Mrs.Chanda Kochhar-(Md- CEO-ICICIBank)

Dear Sir,

Once again sorry to say that just now Ms. Pavitra Janga has send me mail saying that they have stopy giving personnal loan she should told this thing earlier why I have wasted my time yesterday cancelling all my busy schedule of my market research job. She should send me apology letter in ICICI letter head saying I have done the mistake or else cut his salary.

This is not a compliant about ICICI staff's of entire Navi Mumbai Belt but it is a advise from my side to your HR Department that how regular is your ICICI staff's and ther is long long comunication gap between your staff's and customer care executive/officer's even branch manager of Nerul (E), Navi Mumbai. Sir you can go through my email which I have send to your customer care officer even customer care executive( Mr. Mohd Mushraf-customer care officer & Ms. Pavitra Janga- customer care executive) you can go through my email given below Para-1, 2, 3 & 4 which I have mentioned every thing about my job or I think so I have given full Resume in Para-4.
Sir I have request them I just require only Rs.50, 000/- personal loan which I will be clear within 24 month whatever EMI will be there or I can also clear the same amount after 6 months whatever balance installement will be there. Why because I am doing part time market survey job and I am the Team leader of entire Navi Mumbai belt under my leader there are well train boy's and they are not graduate like your ICICI staff's they are all SSC or 9th standard fail. This Market Research company last say 25 years doing Market Survey or Research for different product say like banker's feed back, liquor companies feed back, insurance companies feed back etc etc.

Sir yestarday I have send sms to Nerul (E) Branch manager Mr. Mukesh Sharma my A/c no[protected] and my cell no and he told me that one of the executive will call you back but till now no one has called me and also Ms. Pavitra Janga has told me you just visit to our vashi branch and I have visited to your vashi branch after cancelling my all busy market survey data /feed back report. So after visiting to our vashi branch they told me that they have stop giving personal loan but how this can be happen after Ms. Pavitra Janga told me that you go and talk with concern person but at that time your conern person was busy with his mobile phone talking with some one and he told to his collegaue or someone else to handle my problem.

So sir you can just see that how much gap is there between staff's /customer care officer/ customer care executive and branch manager of Nerul (E).

Sorry to say once again sir that this why the corporate sector get job cutting /salary cutting why because of regular staff's you handling in your branches.

Thanks and once again requesting you if you bank are ready to give me personal loan I will pray to god that bank should grow up or else I will pray that more and more job cutting / salary cutting should go.

Thanks Sujeet Mukherjee
67214738 /4739
[protected]
economictimes.indiatimes.com/Chanda-Kochhar-MD-and-CEO-ICICI-Bank/articleshow/44...⇄
********************************
Dear Customer,

As per the telephonic discussion, please be informed that below mentioned branches are dealing in loan and walk in branches, request you to approach them for further assistance.

Address:

ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp.Apna Bazar, Vashi - 400703, Navi Mumbai Dist.

132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705

The Emerald, Plot-B/195, Sec-12, Vashi- 400703

Timings:

Working Days :- Monday to Friday.

By Cheque :- 10.00 a.m. to 06.00 p.m.
By Cash :- 10.00 am to 05:00 p.m

Saturday: 10.00 am to 02:00 p.m

Sincerely,

Pavitra Janga
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm



DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

Subject: SUSPECTED SPAM: Product: Feedback on CustomerFirst Series / Old Customer /[protected]@yahoo.co.in

To,
Pavitra Janga
Customer Service Executive
ICICI Bank Limited

Pavitra Janga I want the Telephone No with email ID of concern person who is dealing with personal loan at* Shri Ganesh CHS, Sector-1, Opp. Apna Bazar, * 132, areenja arcade, sector-17 & *The Emerald, Plot-B /195, Sector-12, Vashi. Pavitra Janga as I earlier told you about my brief history why needed urgent personal loan around say Rs. 50, 000/- & you are telling me go there and talk wiht them. See Pavitra Janga as I have already told you that I am busy with my Market Research Company and I am the Team Leader of enter Navi Mumbai belt & and under my team leadership I got say around 10 boy who are fully train about Market Research & how to take market survey of Banker's, Insurance Companies, Liquior Companies and so on. This train boys are some 8th pass, 9pass or SSC failed so I am busy with my Team Leader of Navi Mumbai and plus I am working full time at M/s. Dhoot Developers Pvt. Ltd. 504-506, B-wing, Sector-15, Great Eastern Summit, CBD- Belapur, Navi Mumbai- 400614. (Time 10:00 am to 7:00 pm) and after that I am busy with my Market Research job like calling to the customers about all different banker's credit cards also about insurance company. So Pavitra Janga I cannot visit to vashi branch as I told I am busy with my project say full time and plus parttime market research job. So please Pavitra Janga I am requesting if you can arrange some one to collect my document it will helpful to me and so you can send some one at my Dhoot Developers Pvt.Ltd. CDB- Belapur on 05th Aug'2009 at 4:00 pm sharp 4:00 pm.

*ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp.Apna Bazar, Vashi - 400703, Navi Mumbai Dist.

*132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705

*The Emerald, Plot-B/195, Sec-12, Vashi- 400703

Awaiting your poistive reply very very soon thanks and have nice day

Thanking you
Dhoot Developers pvt.ltd
Sujeet Mukherjee
67214738/ [protected]





----- Forwarded Message ----
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
To: sujeet mukherjee <[protected]@yahoo.co.in>
Sent: Monday, 3 August, 2009 1:59:37 PM
Subject: RE:'ICICICARE=[protected]' Product: Feedback on Customer First Series / Old Customer /[protected]@yahoo.co.in


Dear Customer,

With reference to your e-mail, we understand that you are looking for personal loan, please be informed that as per the current process request you to approach our nearest loan branch for availing personal loan to assist you further.

Address:

ICICI Bank Ltd, RPG Towers, 248 Andheri Kurla Road, J.B. Nagar Andheri East Opp Kohinoor Int Hotel, Mumbai 400059

ICICI Bank Ltd., Reis Magos, Sutrale Road, off. Chandavarkar Lane, Borivali (W), Mumbai- 400092

RAOG DEPT.GRAUND FLOOR ZENITH HOUSE OPP RECE CORSE KESHVRAO KHADE MARG MAHALAXMI MUMBAI 34.

ICICI Bank Ltd., Sadguru Darshan, Road No. 3, Liberty Garden, Malad (W), Mumbai- 400064

Nariman Bhavan, 227, Nariman Point, Mumbai 400021, Maharashtra

215, Free Press House, Free Press Marg, Nariman Point, Mumbai- 400021

ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp.Apna Bazar, Vashi - 400703, Navi Mumbai Dist.

132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705

The Emerald, Plot-B/195, Sec-12, Vashi- 400703

Timings:

Working Days :- Monday to Friday.

By Cheque :- 10.00 a.m. to 06.00 p.m.
By Cash :- 10.00 am to 05:00 p.m

Saturday: 10.00 am to 02:00 p.m

Sincerely,

Pavitra Janga
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts..htm



DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

Subject: Product: Feedback on Customer First Series /Old Customer /[protected]@yahoo.co.in



To.
Mohd Mushraf(Customer Service Officer)
Till date no one has contact to me I am still waiting to here from you a positive reply, because every day I have to pay 4% Interest and collect the cash and pay the relative Doctors bill its comes around Rs.50, 000/- so that is why I am asking from ICICI bank a personal loan around Rs.50, 000/- and whate ever EMI permonth will be there for 3 years I will pay but I can also pay the full amount after 9 month whatever balance will be there after deducating 9month installement, because I am doing part time personal marketing reserach with Market Reserach Companies and I am the Team Head of Navi Mumbai area and this the company do the market reserach for different product say taking Bank's interview, taking Liquor company interview etc and so on. So once again sir I am requesting you do the needful at the earliest within 3 or maximum 4 working day to clear my problem what I am facing at present.

Sir please find full detail as below:-

1. Name Sujeet Mukherjee

2. Employee Salaried
3. Gross Income (inclusive with incentive) Rs.1, 72, 800/-

4. Date of Birth[protected]

5. Complete Postal Address: A7-NL2-20, Sector-03, Nerul, Navi Mumbai-

400706.

6. Tel. No[protected] /39 mobile 91-[protected].



7. Name of the company M/s. Dhoot Developers Private Limited (working

as Manager Administrative+ Marketing) (Dhoot Group of corporate

companies) 504-506, B-wing, Great Eastern Summit, Sector-15, CBD-

Belapur, Navi Mumbai-400614.



8. * S S C Passed from Pune Board 1980, H S C Passed from S P Mandli Institute;

Bombay Board 1984..

* Passed F Y B Com & S Y B Com from S P Mandli Institute Bombay Board

1985 & 1986.

* Studying T Y B Com from S P Mandli Institute from Bombay Board 1988. (But

I couldn’t complete the studies because on that year my Daddy got expired)



9. Total Work experience in my knowledge it will from *1989 to 2007 M/s. Garson

Engineering Private Limited, at Nana Chowk & Pune, Shivaji Nagar. (As a

Marketing Manager)

*From Jan'2008 to May'2008 M/s Hansa Research Pvt. Ltd. (As a Field Supervisor)



10. Current work experience form July'2008 till date working with Dhoot

Developers Pvt. Ltd.



11. Current residence address is 9 year is mentioned above



12. Previous residence from[protected] to my daddy retirement from we use to

staying at Matunga W. Railway Building 78/10 because my daddy was in W.

Railway as a Sectary to (Chief COSO W. Railway Department, Churchgate..) My

Daddy was expired on[protected] & Mother was expired on[protected].



Sir awaiting your positive reply

Thanks Sujeet Mukherjee

67214738 /[protected]



[protected][protected][protected][protected]
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
To: sujeet mukherjee <[protected]@yahoo.co.in>
Sent: Thursday, 30 July, 2009 7:38:27 AM
Subject: RE:'ICICICARE=[protected]' Product: Feedback on Customer First Series / Old Customer /[protected]@yahoo.co.in


Dear Mr. Mukherjee,

Thank you for providing the detail, your request for personal loan has been registered with us. The Service Reference number is SFA[protected]. Our executive will contact you within 2 working days.

Looking forward to your co-operation in helping us serve you better.

Sincerely,

Mohd Mushraf
Customer Service Officer
ICICI Bank Limited

ICICI Bank Car loans wins CNBC AWAAZ Consumer Award 2008 for the " Most Preferred Auto Loan" for the 4th time in a row.


"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch.."

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.




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To
ICICI Bank, Bandra Kurla Complex
Mrs.Chanda Kochhar-(Md- CEO-ICICIBank)

Dear Madam Chanda Kochhar (Md- Ceo- ICICI Bank)

Sorry to say madam all ICICI staff’s are irresponsible and they don’t know how to handle and talk or write a letter to customer even though I have mentioned earlier about my problem why I needed urgent personal loan around Rs. 50, 000/- as I am holding ICICI a/c[protected] from October’2006 I think so and this urgent personal loan I need to pay my relative doctor’s bills very very urgent or one of your staff will have go to heaven to pay the bills. See madam you can go through all my email given below which I am writing to your Ms. Pavitra Janga –customer care executive from 30th July ’2009. And later on Mr. Mohd Mushraf-customer care officer has asked my details which I have given my resume but on 13th Aug’2009 Ms. Pavitra Janga is telling me you people have stop giving personal loan. So madam why so much days gap to say me you people have stopped giving personal loan, she could had told me on 30th July’2009 that you people have stop. Who will bearer this 15days loss which I have collected cash from market at rate of 4% interest per day. So why people go to bank to open account they could have solve there problem from market itself.

So madam what to do now you only give me advise or otherwise some of your staff have to face the problem what I am facing at present.

Thank once again I am requesting you please sanction the loan amount.

Thanks and awaiting your positive reply very soon

Sujeet Mukherjee
Manager Administration +Marketing
Dhoot Developers Pvt. Ltd.
67214738 /[protected]
********************************************************************************

Complaint-1
Once again sorry to say that just now Ms. Pavitra Janga has send me mail saying that they have stop giving personal loan she should told this thing earlier why I have wasted my time yesterday cancelling all my busy schedule of my market research job. She should send me apology letter in ICICI letter head saying I have done the mistake or else cut his salary.

This is not a compliant about ICICI staff's of entire Navi Mumbai Belt but it is a advise from my side to your HR Department that how regular is your ICICI staff's and there is long long communication gap between your staff's and customer care executive/officer's even branch manager of Nerul (E), Navi Mumbai. Sir you can go through my email which I have send to your customer care officer even customer care executive (Mr. Mohd Mushraf-customer care officer & Ms. Pavitra Janga- customer care executive) you can go through my email given below Complaint 1, 2, 3 & 4 which I have mentioned every thing about my job or I think so I have given full Resume in Complaint-4.
Sir I have request them I just require only Rs.50, 000/- personal loan which I will be clear within 24 month whatever EMI will be there or I can also clear the same amount after 6 months whatever balance installment will be there. Why because I am doing part time market survey job and I am the Team leader of entire Navi Mumbai belt under my leader there are well train boy's and they are not graduate like your ICICI staff's they are all SSC or 9th standard fail. This Market Research company last say 25 years doing Market Survey or Research for different product say like banker's feed back, liquor companies feed back, insurance companies feed back etc etc.

Sir yesterday I have send sms to Nerul (E) Branch manager Mr. Mukesh Sharma my A/c no[protected] and my cell no and he told me that one of the executive will call you back but till now no one has called me and also Ms. Pavitra Janga has told me you just visit to our vashi branch and I have visited to your vashi branch after cancelling my all busy market survey data /feed back report. So after visiting to our vashi branch they told me that they have stop giving personal loan but how this can be happen after Ms. Pavitra Janga told me that you go and talk with concern person but at that time your concern person was busy with his mobile phone talking with some one and he told to his colleague or someone else to handle my problem.

So sir you can just see that how much gap is there between staff's /customer care officer/ customer care executive and branch manager of Nerul (E).

Sorry to say once again sir that this why the corporate sector get job cutting /salary cutting why because of regular staff's you handling in your branches.

Thanks and once again requesting you if you bank are ready to give me personal loan I will pray to god that bank should grow up or else I will pray that more and more job cutting / salary cutting should go.

Thanks Sujeet Mukherjee
67214738 /4739
[protected]
economictimes.indiatimes.com/Chanda-Kochhar-MD-and-CEO-ICICI-Bank/articleshow/44...⇄

************************************




























Complaint-2

Pavitra Janga
Customer Service Executive
ICICI Bank Limited

Madam sorry to say that your ICICI's staff are not good in customer care service that is why in banker's & corporate sector all job cutting is going on and I will pray to god there should be more job cutting must go in banker's and corporate sector. Why because you told me to go and visit to your Vashi office, sector-1, sector-17 & sector-12 they told me that ICICI bank has totally stop giving personal loan.

That is why I am thinking to closed my ICICI bank and shifted to some nationalised or corporative bank they give me better service then you corporate bank people. They are ready to give me loan upto Rs. 50, 000/- without any reference and no further any documents.

Thanks madam you only one have given me moral support to go and visit to your bank

Again thanks and awaiting your positive reply very soon.
Thanks Sujeet Mukherjee
[protected]
*************************************

Reply back-ICICI department
----- Forwarded Message ----
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
To: sujeet mukherjee <[protected]@yahoo.co.in>
Sent: Tuesday, 4 August, 2009 3:01:29 PM
Subject: RE:'ICICICARE=[protected]' Product: Feedback on Customer First Series / Old Customer /[protected]@yahoo.co.in
Dear Customer,

As per the telephonic discussion, please be informed that below mentioned branches are dealing in loan and walk in branches, request you to approach them for further assistance.

Address:

ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp.Apna Bazar, Vashi - 400703, Navi Mumbai Dist.

132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705

The Emerald, Plot-B/195, Sec-12, Vashi- 400703

Timings:

Working Days :- Monday to Friday.

By Cheque :- 10.00 a.m. to 06.00 p.m.
By Cash :- 10.00 am to 05:00 p.m

Saturday: 10.00 am to 02:00 p.m

Sincerely,

Pavitra Janga
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm



DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

Complaint-3
Subject: SUSPECTED SPAM: Product: Feedback on Customer First Series / Old Customer /[protected]@yahoo.co.in

To,
Pavitra Janga
Customer Service Executive
ICICI Bank Limited

Pavitra Janga I want the Telephone No with email ID of concern person who is dealing with personal loan at* Shri Ganesh CHS, Sector-1, Opp. Apna Bazar, * 132, areenja arcade, sector-17 & *The Emerald, Plot-B /195, Sector-12, Vashi. Pavitra Janga as I earlier told you about my brief history why needed urgent personal loan around say Rs. 50, 000/- & you are telling me go there and talk with them. See Pavitra Janga as I have already told you that I am busy with my Market Research Company and I am the Team Leader of enter Navi Mumbai belt & and under my team leadership I got say around 10 boy who are fully train about Market Research & how to take market survey of Banker's, Insurance Companies, Liquor Companies and so on. This train boys are some 8th pass, 9pass or SSC failed so I am busy with my Team Leader of Navi Mumbai and plus I am working full time at M/s. Dhoot Developers Pvt. Ltd. 504-506, B-wing, Sector-15, Great Eastern Summit, CBD- Belapur, Navi Mumbai- 400614. (Time 10:00 am to 7:00 pm) and after that I am busy with my Market Research job like calling to the customers about all different banker's credit cards also about insurance company. So Pavitra Janga I cannot visit to vashi branch as I told I am busy with my project say full time and plus part time market research job. So please Pavitra Janga I am requesting if you can arrange some one to collect my document it will helpful to me and so you can send some one at my Dhoot Developers Pvt. Ltd. CDB- Belapur on 05th Aug'2009 at 4:00 pm sharp 4:00 pm.

*ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp. Apna Bazar, Vashi - 400703, Navi Mumbai Dist.

*132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705

*The Emerald, Plot-B/195, Sec-12, Vashi- 400703

Awaiting your poistive reply very very soon thanks and have nice day

Thanking you
Dhoot Developers pvt.ltd
Sujeet Mukherjee
67214738/ [protected]







Reply back –ICICI department
----- Forwarded Message ----
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
To: sujeet mukherjee <[protected]@yahoo.co.in>
Sent: Monday, 3 August, 2009 1:59:37 PM
Subject: RE:'ICICICARE=[protected]' Product: Feedback on Customer First Series / Old Customer /[protected]@yahoo.co.in
Dear Customer,

With reference to your e-mail, we understand that you are looking for personal loan, please be informed that as per the current process request you to approach our nearest loan branch for availing personal loan to assist you further.

Address:

ICICI Bank Ltd, RPG Towers, 248 Andheri Kurla Road, J.B. Nagar Andheri East Opp Kohinoor Int Hotel, Mumbai 400059

ICICI Bank Ltd., Reis Magos, Sutrale Road, off. Chandavarkar Lane, Borivali (W), Mumbai- 400092

RAOG DEPT.GRAUND FLOOR ZENITH HOUSE OPP RECE CORSE KESHVRAO KHADE MARG MAHALAXMI MUMBAI 34.

ICICI Bank Ltd., Sadguru Darshan, Road No. 3, Liberty Garden, Malad (W), Mumbai- 400064

Nariman Bhavan, 227, Nariman Point, Mumbai 400021, Maharashtra

215, Free Press House, Free Press Marg, Nariman Point, Mumbai- 400021

ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp. Apna Bazar, Vashi - 400703, Navi Mumbai Dist.

132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705

The Emerald, Plot-B/195, Sec-12, Vashi- 400703

Timings:

Working Days :- Monday to Friday.

By Cheque :- 10.00 a.m. to 06.00 p.m.
By Cash :- 10.00 am to 05:00 p.m

Saturday: 10.00 am to 02:00 p.m

Sincerely,

Pavitra Janga
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts..htm



DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

Subject: Product: Feedback on Customer First Series /Old Customer /[protected]@yahoo.co.in


Complaint-4
To.
Mohd Mushraf(Customer Service Officer)

Till date no one has contact to me I am still waiting to here from you a positive reply, because every day I have to pay 4% Interest and collect the cash and pay the relative Doctors bill its comes around Rs.50, 000/- so that is why I am asking from ICICI bank a personal loan around Rs.50, 000/- and what ever EMI per month will be there for 3 years I will pay but I can also pay the full amount after 9 month whatever balance will be there after deducting 9month installment, because I am doing part time personal marketing research with Market Research Companies and I am the Team Head of Navi Mumbai area and this the company do the market research for different product say taking Bank's interview, taking Liquor company interview etc and so on. So once again sir I am requesting you do the needful at the earliest within 3 or maximum 4 working day to clear my problem what I am facing at present.

Sir please find full detail as below:-

1. Name Sujeet Mukherjee
2. Employee Salaried
3. Gross Income (inclusive with incentive) Rs.1, 72, 800/-
4. Date of Birth[protected]
5. Complete Postal Address: A7-NL2-20, Sector-03, Nerul, Navi Mumbai-
400706.
6. Tel. No[protected] /39 mobile 91-[protected].

7. Name of the company M/s. Dhoot Developers Private Limited (working
as Manager Administrative+ Marketing) (Dhoot Group of corporate
companies) 504-506, B-wing, Great Eastern Summit, Sector-15, CBD-
Belapur, Navi Mumbai-400614.

8. * S S C Passed from Pune Board 1980, H S C Passed from S P Mandli Institute;
Bombay Board 1984..
* Passed F Y B Com & S Y B Com from S P Mandli Institute Bombay Board
1985 & 1986.
* Studying T Y B Com from S P Mandli Institute from Bombay Board 1988. (But
I couldn’t complete the studies because on that year my Daddy got expired)

9. Total Work experience in my knowledge it will from *1989 to 2007 M/s. Garson
Engineering Private Limited, at Nana Chowk & Pune, Shivaji Nagar. (As a
Marketing Manager)
*From Jan'2008 to May'2008 M/s Hansa Research Pvt. Ltd. (As a Field Supervisor)

10. Current work experience form July'2008 till date working with Dhoot
Developers Pvt. Ltd.

11. Current residence address is 9 year is mentioned above

12. Previous residence from[protected] to my daddy retirement from we use to
staying at Matunga W. Railway Building 78/10 because my daddy was in W.
Railway as a Sectary to (Chief COSO W. Railway Department, Churchgate..) My
Daddy was expired on[protected] & Mother was expired on[protected].

Sir awaiting your positive reply
Thanks Sujeet Mukherjee
67214738 /[protected]
************************************************
________________________________________
Reply Back-ICICI department
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
To: sujeet mukherjee <[protected]@yahoo.co.in>
Sent: Thursday, 30 July, 2009 7:38:27 AM
Subject: RE:'ICICICARE=[protected]' Product: Feedback on Customer First Series / Old Customer /[protected]@yahoo.co.in
Dear Mr. Mukherjee,

Thank you for providing the detail, your request for personal loan has been registered with us. The Service Reference number is SFA[protected]. Our executive will contact you within 2 working days.

Looking forward to your co-operation in helping us serve you better.

Sincerely,

Mohd Mushraf
Customer Service Officer
ICICI Bank Limited

ICICI Bank Car loans wins CNBC AWAAZ Consumer Award 2008 for the " Most Preferred Auto Loan" for the 4th time in a row.


"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch.."

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.










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Dear Sir,

Greeting from Sathi - Bangalore!

We would like to infrom you that Sathi (NGO) is working in runaway children on Railway Station. Sathi had received funds from donors and runing the peoject. Sathi having FCRA A/c in ING VYSYA BANK at Raichur. Now ICICI bank is a intermediate bank ( Everychild UK to SATHI Raichur ING vysya Bank).

Sathi had received fund from Everychild UK through ICICI Bank Thane to FCRA A/C ING Vysya bank at Raichur with effect from April-09 onwards.We need bank advise from ICICI Bank Thane.

We request to you provide us Bank advise from April-09 to Aug-09.

Thanking you

Regards
Jyothi

Dear friends

pls share the e-mail address of Mrs.Chanda Kochchar

Hi,

i don't want the emi to be debited this time from my account any more for policy 03389300.

i had not authorized to debit my bank account to this policy and i am not intrested in this policy at all. this is what i am complaining from the past 2 years
and asking to refund my amount i don't want any add ons. the add ons should be communicated to me orally and not thru post the only insurance that bank told me is regarding the insurance for house and that is one time payment and i had agreed for it and no one from you company has told me that i had given an add on as a complimantary. complimantories are ment to make the customer happy but not screw him.

i have been calling your customer care when first time my bank account has got debited for this policy till that time no one has communicated to me and i don;t trust letters as i haven't even got the original documents of my home loan from the icici bank. so i damn trust letters

i want my funds( 2 yrs emi) to be reverted back to my account and intrest on that amount and my phone bills for calling your customercare

last time when i lodged a complaint one of your manager prem( Secunderabad branch near sangeeth theatre ) called me asked me to come down to the branch and when i called him that i am coming to branch he said he will not be available and will send an executive to my office and he told me that he will explain the product and other products so that i can change to any other product if i want and he also told that if i am not willing to any of those products he will try his best to revert my money and when i called him today he says i havent given u any option other than closing and keeo quite. even he promised me that he can take care of my home loan intrest rate

i want this to be sorted ASAP

i am not intrested in this policy at all none of you guys explained me before giving it to me as add on neither told me that you are giving me an add on


Don't take granted that customer is willing to take the policy if he has not reverted back in 15 days after delivery date. if the bank is conjuice enough to call him and get the confirmation how can you expect a normal person to call uncessarly to all the insurance companies and tell them that boss i am not intrested and where is the proff that he has agreed. if there are any add on please do inform the customer over fone or personally and not thru letters. and i strongly say that icici policies are such a way that customer feels happy when he is coming to your products and feels very bad once he has taken ypur products as the polices never take care of retaing the customer they only try for getting more customer base.

Regards,
Ravi

To
Chanda Kochhar
Managing Director and Chief Executive Officer ICICI Bank
IT IS SHOCKING TO POINT OUT THAT I HAVE REPEATEDLY SPOKEN TO THE CUSTOMERE SINCE 03 SEP 2009 AND PUT UP MY COMPLAINT FEW DAYS BACK BUT IT IS HEIGHT OF INEFFICIENCY OF ICICI BANK THAT NONE HAS RESPONDED NOR TAKEN ANY ACTION TO REDRESS MY PROBLEM
I am Col K L Jaspal operating two accounts i.e. joint account of mine and my wife No.[protected] and another joint account with my son Kamal Deep Jaspal S/B A/C no[protected], though I have three accounts in the ICICI bank Faridabad, Sector 21C.
As per my request I was receiving regular message alerts whenever there has been transactions of Rs. 5000/- and more. It is most unfortunate and disappointing to say that since 03 Sep 2009, in spite of repeatedly speaking and explaining the problem of non receipt of message alerts after 01 Sep 2009, the ICICI bank has completely failed to redress the problem. This problem is such that it can be resolved immediately on initiating the required action. I am having my account in the bank since 2002. Such a problem though never came in the past, but this time, no one seems to be attending to the problem. I cannot imagine if the staff of this bank which is one of the leading banks could be having such an inefficient staff. I am rather most disappointed by this act of ICICI authorities; in effect do not find appropriate words to express my anguish. I want to request the appropriate authorities to inform me if the problem cannot be resolved because of their inefficiency to enable me to change my banker please.
I hope the head office is informed to take action in the matter please or let me know if I am required to approach ombudsman in the matter. Some one must talk to me to listen to my problem in person please.
Thanks.
Col. K L Jaspal, tel [protected], mob-[protected], [protected].
Email [protected]@yahoo.co.in

IT IS SHOCKING TO POINT OUT THAT I HAVE REPEATEDLY SPOKEN TO THE CUSTOMERE SINCE 03 SEP 2009 AND PUT UP MY COMPLAINT FEW DAYS BACK BUT IT IS HEIGHT OF INEFFICIENCY OF ICICI BANK THAT NONE HAS RESPONDED NOR TAKEN ANY ACTION TO REDRESS MY PROBLEM
I am Col K L Jaspal operating two accounts i.e. joint account of mine and my wife No.[protected] and another joint account with my son Kamal Deep Jaspal S/B A/C no[protected], though I have three accounts in the ICICI bank Faridabad, Sector 21C.
As per my request I was receiving regular message alerts whenever there has been transactions of Rs. 5000/- and more. It is most unfortunate and disappointing to say that since 03 Sep 2009, in spite of repeatedly speaking and explaining the problem of non receipt of message alerts after 01 Sep 2009, the ICICI bank has completely failed to redress the problem. This problem is such that it can be resolved immediately on initiating the required action. I am having my account in the bank since 2002. Such a problem though never came in the past, but this time, no one seems to be attending to the problem. I cannot imagine if the staff of this bank which is one of the leading banks could be having such an inefficient staff. I am rather most disappointed by this act of ICICI authorities; in effect do not find appropriate words to express my anguish. I want to request the appropriate authorities to inform me if the problem cannot be resolved because of their inefficiency to enable me to change my banker please.
I hope the head office is informed to take action in the matter please or let me know if I am required to approach ombudsman in the matter. Some one must talk to me to listen to my problem in person please.
Thanks.
Col. K L Jaspal, tel [protected], mob-[protected], [protected].
Email [protected]@yahoo.co.in

To
ICICI Bank, Bandra Kurla Complex
Mrs. Chandna Kochhar(MD-CEO-ICICI Bank)

Dear mem.. i have working in collection agency i am working in icici potpolio icici pl skip and i am a( skip tracer) computer oprater of and mis oprater but i have no satisfide his job becouse i have my dream the job in your bank so plz i req you to give the jobs in your bank...

aapka jeeven bhar abhari rahuga
mahendra singh
[protected]

I am soma sekhar katari, your customer having saving's account no[protected], ihave opened this account recently, my request is keep mobile allert to my account, my mobile no is [protected], i have allready applied for it and i also got message in my mobile that i have regestered, but when i am giving sms as IBAL for my account balance to 5676766, iam getting message that i have not regestered, so please consider my request and keep mobile allert to my account,

dear sir i was send a requestletter in To ICICI BANK NRI Branch Mumbai(Code:- 0004) For Check Book But Untill I did Not received My Mob:- No.is +[protected] I am Working In Riyadh K.S.A., if now you want send my Cheque book then call me I will tel You My Addresse.
Thank's regards

I want to just know that if I write any complaint against ICICI Bank someone resolve my problem?????

Chandnas IT Consultants — Amount still not get refunded

Hi,

Its over 5 month the waiting list ticket amount still not get refunded. I called so many time to irctc and sent a mails also but everytime they are saying wait for next couple of days or again sent a mail. How many months I have to wait for it? Details are as follows

Transaction Details
PNR Number [protected]
Booked On [protected]
Transaction ID [protected]
Ticket Type eticket
Class 3A
Internet Service Charge Rs 40.00
Date Of Journey 09/5/2009
Ticket Charge Rs 5376.00
Bank ICICI Total Rs 5416.00
Train No 2413
Railway Zone NR
From Station JAIPUR(JP) IRCTC Zone
CCM/Refund, Northern Railway New Delhi
To Station JAMMU TAWI(JAT) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
6 Rajani Rathore 27 Female 0000 Booked
Reason For TDR : Waiting Ticket / WL1
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 21-May-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

dear madam

i have very big problam please when you give me reply?

lalit nayak
[protected]

Respected Madam,

My self Ajay Pandey after my card payment in September, 2009

* Your people send me October, 09 statement with fine, interest & taxes etc.?
* they block my card?
* Recovery Officer call in my Office every day when i am on leave why?
* when i am on leave & purchased some items in shop than shopkeeper told sir your card is blocked?
* in this matter i call to PBO more than 50 times in a month & 10 times e mail every time they give only complaint no. but they have not solve my problem.
* complaint no.SR[protected] dated 19.09.09, SR[protected] dated 04.10.09 & SR[protected] dated 30.10.09

after my payment why i will suffer above problem.

thanking you


ajay pandey

I have taken a Car Loan from ICICI Bank Loan Account No. for loan LALUC[protected]. Recently received a SMS message from ICICI Bank instead of asking thru' letter or by telephone "PLEASE GIVE YOUR UPDATED BANK ACCOUNT NO. FOR LOAN LALUC[protected] BY VISITING THE NEAREST ICICI LOAN SERVICING BRANC, SO THAT ECS DEBIT FROM JAN 2010 DOES NOT FAIL." I do not know that why the debit will fail if I am having sufficient amount in my account. What is reason for doing the above SMS? Wether any installment missed or failed? If so, please tell us instead of doing SMS to confuse the consumer unnecessarily.

Attention : Ms. Chanda D. Kochhar,
-Original Message
Subject: Others
Branch Id : 0334 Account Id :[protected]
This is with reference to the withdrawal made in Bangalore as per details below. For the withdrawal of Rs.5000/- only Rs. 4100/- came out of the machine. 24/03/2010 ATM/CASH WDL/24-03-10/15:22:38/0 DR INR 5, 000.00

It is shocking that a Bank of such stature is running a staff with so much laid back attitude. To begin with the 100 rupee denominations coming in between the 500 rupee bunch seemed malicious & mischievous. Secondly the withdrawal was done after my wife had met with a scooter accident. Repeated response to call up the helpline number elicited poor response.
Next day personally went to the ICICI Bank at Bangalore & lodged a complaint. The staff here was extremely helpful. I was promised action within 7 days. I did get a SMS on the 29th March that the mistake is accepted & the money will be credited to my account. Today is 6th April. So far nothing has moved. If an SMS could be sent, should it take so long to rectify the mistake. When no refund was deposited to the account till 8th of April sent in a mail for which I get a very funny & contradictry reply.
Dear Mr. Cetlur,
We understand your concern.
We at atm recon end verified the transaction with atm logs and found it to be a successful withdrawal and also there was no excess cash found in the ATM for the said period. Hence, the amount of Rs.900 cannot be reversed.
However during bulk closure, the closure comment in SR was wrongly updated as "ATM TRANSACTION AMOUNTING TO RS.- HAS BEEN REVERSED TO YOUR ACCOUNT ON 29/03/2010., , -"
With apology on wrong closure comments, we confirm that the transaction is successful as per atm logs and we shall be unable to reverse the same.

We regret for the inconvenience caused.

Sincerely,
Pavani
Account Manager
dear pavani,
I am least bothered about the logs as a customer. I do not like to be cheated. I have already explained that the 100 rupee notes were hidden in between 5oo rupee notes. Surely the machine cannot differentiate between the denominations. It is a man made mischief & unacceptable. Even if the amount is trivial 900/- I am firm that it should be refunded. You will leave me very less choice but to expose this whole eposide in the newspapers & seek alternate route of solutions.
The guard at the ATM was informed immediately by my wife who was given the helpline number. As she had had an accident & required the money to pay for the CT Scan, she counted & found the deficit.
This incident happened on the 23rd March. 29th March I get the SMS promising reversal. & today you tell me this. Sorry totally unacceptable.
Kindly give me the mail ID of Mrs. Kochar So I can report this incident.
early reply expected.regards,


May look into the matter earliest.
Regards,
Cetlur.

Dear Sir/ Madam,

My self-prem bhandari has take bike loan from your bank in the year Aug'05. I have give my loan amount as per the EMI of 18 month.

I do yet not have the NOC from the bank.

I had contacted with many people from your bank, but body has responded satisfactory.

Kindly do the needful as soon as possible, so that I can remove the hypnotization form the RC book.

Prem Bhandari
[protected]
jamshedpur

To
THE GOVERNER/BANKING OMBUDSMAN
R B I, NEW DELHI
14/04/2010

SUB. CHEATING OF RS.270000. FROM CASH COUNTER IN ICICI BANK, ROHTAK WITH THE CONNIVANCE OF THE BANK. DISSATISFIED WITH BANK’S REPLY

SIR

I WENT TO ROHTAK BRANCH OF ICICI BANK ON 03/04/2010 AT 10.15 AM. TO FORE-CLOSE MY LOAN ACCOUNT NO.NHROH[protected].THE BANK GAVE ME A SLIP AND ASKED ME TO DEPOSIT RS.643617 DOWNSTAIRS AT THE CASH COUNTER.
WHILE COMING DOWNSTAIRS A YOUNG BOY OF 18-20 YEARS OF AGE TOLD ME THAT HE HAS BEEN SENT BY ONE PUNEET TO HELP ME, (PUNEET IS KNOWN TO ME AND IS AN EMPLOYEE OF THE SAME BANK)THE BOY TOOK ME TO THE BRANCH MANAGER'S OFFICE, WHERE THE MANAGER ASKED FOR MY PAN CARD.THE MANAGER SENT US TO ANOTHER OFFICIAL AND THE SAME OFFICIAL SENT US TO THE CASH COUNTER, WHERE HE TALKED TO THE CASHIERS AS IF HE WERE THEIR COLLEAGUE.I WAS ASKED AT THE CASH COUNTER TO AFFIX PINK SLIPS ON THE COMPLETE PACKETS.AS I ALREADY HAD FILLED UP THE PAY- IN -SLIP. I PUT UP THE MONEY ON THE CASH COUNTER. HE FIRST GAVE RS.270000 (ALL 1000/- NOTES) TO THE CASHIER AT COUNTER NO.2 AND THEN TOOK MY PAN CARD TO GET IT PHOTOSTATED. WHEN THE BOY DID NOT TURN UP AFTER FIVE MINUTES, I ASKED FROM THE CASHIER ABOUT MY MONEY, THE CASHIER REPLIED THAT THE BOY DID NOT GIVE THEM ANY MONEY.I IMMEDIATELY CONTACTED THE MANAGER, WHO, INSTEAD OF CO-OPERTING ME, STARTED ACCUSING ME.HE EVEN DID NOT ALLOW ME TO CALL THE POLICE.I, THEN CALLED THE POLICE FROM MY MOBILE PHONE.WHEN POLICE ASKED THE MANAGER TO SHOW THE RECORDINGS OF THE VIDEO FOOTAGE, HE COULD NOT DO SO IMMEDITELY, OTHERWISE POLICE WOULD HAVE CAUGHT THE BOY.
THE MANAGER CALLED THE CCTV EXPERTS FROM NARNAUL, WHO REACHED THE BANK ONLY AFTER 5PM.THE EXPERTS INFORMED THE POLICE THAT CCTV HAS NOT BEEN RECORDING SINCE 30/03/2010.WITH THIS ALL MY HOPES TO RECOVER MY HARDEARNED MONEY SHATTERED.
IN THESE CIRCUMSTANCES THE FOLLOWING QUESTIONS ARISE.
1. WHO WAS THE BOY, HOW HE WAS WELL VERSED WITH THE BANKING PROCEDURES.(MUST BE SOME COLLECTION AGENT/CASUAL/ADHOC EMPLOYEE OF THE BANK)
2. WHY THE OFFICIALS WERE BEHAVING FRIENDLY WITH HIM.
3. HOW HE WAS AWARE OF THE FACT THAT CCTV HAS NOT BEEN RECORDING.THAT IS WHY HE WAS BEHAVING SO BOLDLY BEFORE THE CASH COUNTER, WHERE CCTV CAMERAS WERE INSTALLED.THIS IS NOT POSSIBLE WITHOUT THE CONNIVANCE OF THE BANK.
4. HOW HE COULD KNOW THAT PINK SLIPS WERE PLACED BEHIND THE CASH COUNTER.
5. WHY THERE WAS SO MUCH MISMANAGEMENT AT THE CASH COUNTER, BESIDES THE FACT THAT THE CUSTOMERS HAVE TO GET TOKENS FROM A MACHINE.WHY SOME ONE OF THE BANK OFFICIALS WAS NOT THERE TO MANAGE THE RUSH.
6.HAS THE BANK ANY REPLY FOR NON-FUNCIIONING OF CCTV RECORDINGS.IF THE SAME BRANCH WOULD HAVE BEEN LOOTED, THEN WHAT WOULD HAVE THE BANK DONE OR CCTVS WERE SWITCHED OFF DELIBERATELY TO HELP THE CHEATS.
7. HAS THE BANK NO RESPONSIBILITY TO PROTCT THE CUSTOMERS IN THEIR OWN PREMISES
8. WHY A CUSTOMER WITH HUGE CASH IS HARRASED TO MOVE FROM ONE COUNTER TO ANOTHER COUNTER.
9.WHY THE BANK MANAGER DID NOT ALLOW THE CASH TO BE COUNTED AT COUNTER NO.2 FOR MY SATISFACTION.
10. WHY THE BRANCH MANAGER DID NOT CALL THE POLICE .WHY HE WILLINGLY DELAYED THE INVETIGATION PROCESS
11.THE BANK HAS NOT EVEN SHOWN ANY SYMPATHY TO THE CUSTOMER FOR HIS LOSS.MANY MANY THANKS TO THE ASIA’S LARGEST PVT. BANK.



IN MANY OF THE ADVERTISEMENTS ON TV AND NEWSPAPERS ICICI BANK HAS BEEN DEPICTED AS VERY FRIENDLY BANK, THIS MAY CREATE AN IMPRESSION ON THE CUSTOMERS LIKE ME, WHO IS HOLDING A DOCTORATE DEGREE IN LITERATURE, THAT BANK IS PROVIDING HELP TO THE CUSTOMER BUT THE REALITY IS VERY PAINFUL.THE BANK HELPS THE CHEATS TO DUPE THE CUTOMERS OF THEIR VALUABLE MONEY..IN REPLY TO MY E MAIL THE BANK HAS GIVEN THE FOLLOWING REPLY ON 13/4/2010(SERVICE REFERENCE SR[protected]

“ACCORDING TO THE CONFIRMATION RECEIVED THE CASH WAS TAKEN BY A STRANGER WHO WAS NEITHER WEARING THE CORPORATE ATTIRE NOR WAS WEARING AN I –CARD AND ALSO NOBODY IN THE BANK INRODUCED THE STRANGER. HENCE REGARDING YOUR CASH WE REQUEST YOU TO FOLLOW UP LEGLLY.”

THE ABOVE REPLY DO NOT COVER MANY SECURITY LAPSES AT THE BRANCH AND THE ACTION TAKEN AGAINST THE RESPONSIBLE OFFICERS FOR THEIR CALLOUS ATTITUDE

FURTHERT IN RESPONSE TO THIS REPLY I AM ATTACHING TWO PHOTOGRAPHS OF THE SAME BRANCH (09/04/2010 ;2.18 PM) WHERE AN EMPLOYEE OF THE BANK IS WORKING AT COUNTER NO, 4 WEARING BLUE SHIRT, (NOT UNIFORM) AND WITHOUT I- CARD, AND ANOTHER GIRL CONVERSING.ALMOST HALF OF THE BRANCH AND ALL COLLECTION AGENTS AND OTHER CASUAL EMPLOYEES DO NOT FOLLOW THE DRESS CODE.THEREFORE BANK CAN NOT SHEDOFF ITS RESPONSIBILITIES SO EASILY ONLY ON THE ABOVE BASES.



DR. ARUN BHATIA
148/23, D L F COLONY COPY OF THE FIR IS ATTACHED
ROHTAK-124001
MOBILE.[protected]
[protected]@gmail.com

ICICI Bank — IRRESPONSIBLE CONDUCT OF CUSTOMER CARE STAFF

I HAVE SAVING BANK ACCOUNT NO.[protected] WITH THE ICICI BANK IN THE JOINT NAME OF MY WIFE AND SELF. I NEVER GET THE QUATERLY STATEMENT UNLESS I REGISTER MY REQUEST THROUGH CUSTOMER CARE CENTRE. THE COCERNED BRANCH HAS EXPRESSED HELPNESSNESS IN THE MATTER. ON THEIR ADVICE, I MODIFIED THE MAILING ADDRESS WITH ELABORATE DETAILS IN THE RECENT PAST. I AM STAYING WITHIN A DISTANCE OF 100 METRES OF THE CONCERNED BRANCH. BUT THERE IS NO IMPROVEMENT. THE STAFF AT THE CUTOMER CARE CENTRE, WHO ATTENDED MY CALL WAS NEITHER RECEPTIVE NOR RESPONSIVE AND HE WAS EXCEPTIONALLY ADAMANT. HE WAS NOT PREPARED EVEN TO ALLOW ME TO SPEAK TO HIS SUPERIOR FOR RESOLVING MY PROBLEM. AS A RESULT OF THE SAME, THE DURATION OF THE CALL ULTIMATELY EXTENDED TO 32 MINUTES AND O9 SECONDS. FINALLY, THE REQUEST WAS ENTERTAINED AFTER DETAILED EXPLANATION TO HIS SUPIRIOR. IT IS REGISTERED AS SR[protected]. HOPE, A SENIOR CITIZEN WILL NOT BE HARRASSED IN THIS MANNER IN THE TIME TO COME. LET ME SEE , WHETHER THE BANK ASSSURES ME FOR TIMELY DELIVERY OF THE QUARTERLY STATEMENT OF ACCOUNT IN FUTURE OR ADVISES ME TO CLOSE MY ACCOUNT WITH THEIR BANK. THANKS. RAJ SINGH MATHUR.

Dear Mr. Mathur,

We regret the inconvenience caused. We will contact you at the earliest and address your issue.

Regards,
ICICI Bank Customer Service Team.

icici &corporation bank — internet banking

my friend was send me money in my corporation bank a/c,yoginagar,MUMBAI by net banking,but till now no up-date in my a/c,my friend's icici a/c from ORISSA,WHAT I'LL DO SIR PLZ HELP ME?

Hi,

Please inform your friend to write to [protected]@icicibank.com with his contact details. We will contact him and resolve the issue.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Ltd. — wrong fund debit against credit card

I Mr. Bharat K. Dedhia having credit card of icici bank card no.is-[protected].i had used it in march 2009,my credit limit was Rs.10000/- and i had used Rs.14000/-.next month i recieved bill with over limit charges+penalty of Rs.14551/-.I paid this ammout by cheque no.818892 drawn on Canara Bank,Mulund West Branch.After that Next month again Bank send me bill of Rs.551/-of over limit charges.I called many time in their costmer care centre but there was no satisfactory reply from them.Now after 18 months they made bill of Rs.9264.23/-with intrest and on 10th Aug.2010 they debited this ammout from my personal account of icici bank Mulund West Branch.For this matter i went pesonaly at icici credit card department Andheri East.Mumbai with written complaint but nobody was ready to recieve that complaint,Now I want RS.9264.23/- back in my account.do needful in this matter.


Bharat K.Dedhia
faithfully

Bharat K.Dedhia,12-Venus Apartment,Devidayal Road,Mulund West,Mumbai-400080,Mobile-[protected]/[protected][protected]@yahoo.co.in

if this really for consumer support then i greatful for that.

Dear
Chanda kochhar
M.D & C.E.O


I have mailed mainy times to coustmer care but got no response since last 2 years regarding same matter . so I am now writting to you and request you to solve it at the earliest otherwise lastly I will have to see the courts.

"Name: Rajkumar Suryavanshi
Product: Loan Account
Account No: LBDEL[protected]
Application No: [protected]
E-mail address: [protected]@yahoo.co.in
Mobile no: [protected]
[protected]
:[protected]
Details of complaint: i applied for homeloan of Rs.30lac ageinst 1163, sector-45 gurgoan in oct.2007 and that was approved on oct.31, 2007. i have paid an advanced Banker's cheque no.[protected] amounting Rs 30, 921.00 dated 20-nov-2007 kotak mahindra bank, but the loan has notbeen disperesed till date but the bank had started collecting an EMI of Rs 30, 921.00 from my kotak mahindra bank account.after that i called upon in your bank to either stop EMI or disperse the cheque, but i hav got no response till date.Then I requested my kotak bank authorities to stop the EMI.After that your bank useto call me for the EMI causing a problem to me.I have even paid all my processing fee, but the bank still calls me even the loan has not been dispersed.Although i am a previlleged customer of your bank yet the bank authorities are not paying any attention to me."


Then I asked the bank to pay that amount within 15 days. after that i got a cheque of Rs 30498/- only on sept-9-2008 that was not even one EMI of the amount.The EMI was 30918/- Rs and the bank collected 2 EMIs and an advanced DD from my kotak mahindra bank account and processing fee for the loan.
Now my issue is that why the rest of the amount has not been paid till date and also no one has inquired or told about this.Has the bank cleared this at his own without notifying me.
And the other issue is after that I applied for another home loan in aug-08
loan agreement no : NHGUR[protected]
DATE of loan agreement :[protected]
Amount sanctioned : 3597020/- Rs
Property address : 1163, sec 45
at the time of application I was told that the interest will be 11-12%.I was not given any offer letter before dispersement and after dispersement i got a letter in which the interest rate was 14%. then we called up the executives they said they will lower the rate of interest. but it was the same. the we have not paid the EMI again the bankers came they told us the same to lower the rate, just pay the due EMIs, we paid for that. again next month the rate was same we again stopped the EMI the again the banker came repeating and telling the same.still the rate is same and we have not paid 10-11 EMIs. the bankers use to come and we use to tell the same issue to them they all says that they will look into the matter but next time some other person use to come.and my issue remains the same.Now I want the bank to look into the matter and solve it.
and also i want to fully settle the loan, someone responsible should come to talk.I am not interested in continuing my relationship with your bank.otherwise i will go to courts for selllement


Regards
Raj Suryavanshi

ICICI Bank — Receiving marketing phone calls regularly

I have been receiving frequent phone calls from the below numbers on my mobile phone, requesting to speak to my father claiming that they are calling from ICICI bank and offering additional services.
[protected]
[protected]
[protected]

Firstly, my father does not have any account with ICICI bank and secondly he is not alive for the last 12 years.

I had explained the same several times and asked them to take me off the calling/solicitation list but without any use. In fact, one of them today said that they will not leave me and when I call back they hang up on me.

Request you to kindly take action on them.

Thanks
Rama Ramachandran

Dear Rama,

We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you soon to address your concern.Kindly refer "747114" in the subject line.

Regards,
ICICI Bank Customer Service Team.

I am also a victim of ICICI bank, where my account has been hacked and the entire savings wiped off due to ICICI's insecure online security system.
Despite numerous calls and visits to the bank (Vikhroli branch); pullling up various managers and registering an FIR, the bank continues displaying its utterly shoddy and shockingly apathetic response to a customer's serious grivance. I hold accounts with other banks too(have unblemished bank records) and this has so far been the worst customer handling I've dealt with. Instead of being responsible for the security of money that customers trust it with, ICICI continues to run scot free, putting the entire responsibility for the same on me!Shockingly, the policemen who registered my case said that many such complaints keep coming up against ICICI, and that they wouldn't be surprised if insiders are involved.Shame on ICICI! It's high time Chanda Kochhar takes a serious view of the daily proceedings of the highly irresponsible and incompetant bank she heads.

It's a cry of frustration not only on account of the loss I have suffered but more because I feel cheated and abused as a customer. Since the voice of so many ICICI complainants apparently seemes to get drowned admist their pathetic, 'red tapeism' filled customer service (which keeps making the aggrieved customer run around in loops), I am contemplating staging a non violent protest in front of ICICI head quarters to ensure voices like mine are heard effectively.

Y.C

shop no 1 defence colony market new delhi — weak and old construction

i am advocate anand singhal residing in b-41 nizamuddin east i want to complaint regarding old and weak construction of building which can be fallen at any moment and it can again kills many people .so i hope you take a quick decision it will save many people and take action against owner of building.(shop no 1 defence calony market)

ICICI Bank account hacked for fraudulent transactions
Nov-17, 2010

On 24th Aug-10 I received an SMS from ICICI Bank saying that ur account balance is Rs 1072.94/= at around 22:36pm.When I checked my ICICI account in ATM at Next Day I found that the balance was Rs72.94/= only.
I was surprised to see that, about 5 transaction was been made on 24th for Rs1000, Rs1000, Rs1000, Rs1000, Rs1000, respectively for a total amount of Rs5000/= (Five Thousand ) without my knowledge. I haven’t made any bill payment from my side and disclosed my ID or password to any of them. This is purely a internet fraud which has happened in my salary account.
Then I went to ICICI Bank (Govind Nagar Branch) and registered a complaint for the theft happened in my account with SR no SR[protected] There I didn’t got a proper response from the Branch, from there I raised a complaint to ICICI customer care and the nearby area Police station inspector didn’t received the complaint and said that this case has to be registered by ICICI bank saying that my customer has lost his amount through internet banking.

pls do you need full


Regards
Manish Gupta
Mail ID - mmanish.[protected]@rediffmail.com
Mobile No.- [protected]

how to slove

ICICI Bank — Not opening A/C

Myself Balkar Singh S/O Sh. Sohan Lal wants to bring to your kind notice that I am interested to open my saving Account in Una ( himachal ) for ICICI Bank for my financial transaction comfortable & I have already submitted my three very genuine & valid docucments which are required for the same & that are:
1. PAN NUMBER
2.VOTER CARD IDENTITY
3.DRIVING LICENCE.
I too deposited Rs. 2200/-, But till date no action was taken place & I am suffering a lot due to lack of co-operation from Branch bank.
Kindly do the necessary action soon so that I can run my financial dealing smoothly.

Thanks & Regards,
Balkar Singh

Ward No.1,
Fauji Colony,
Kharar Road
near Banur
Punjab

Mobile No. - [protected].

Hi,

We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Ltd — Promotional Calls

I have registered for DND service but still I get regular calls from icici bank staff named Devender who calls me from [protected] .I have told the person not to call in this number but of no use .

Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon. Kindly refer '2621226' in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — icici bank one of the 3RD class pvt sector bank.

icici bank is one of the 3rd class bank of india.chanda kochchar is non responsive md of this bank only goondai /dabangai par chalne wala bank hai .irrresponsible staff. puchiye kuch baat kuch kahenge.
pankaj
[protected]

ALERT FROM ICICI PRUDENTIAL AGENTS
THEY WILL MISGUIDE YOU CHEAT YOU TO TAKE POLICY.
PLEASE BE CAREFUL AND DO NOT TRUST ON THEM
PAWAN

From my account one transaction held "Dr. Tran for funding A/c" and deducted amount 1000 INR can anybuddy tell me what is "Dr. Tran for funding A/c ".

Niraj Dewangan

Dear Sir,

We are sorry to hear about your experience. We have made a note of your contact number. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Respected Madam,

Myself Devender Singh using ICICI credit card more then 10
years. I pay my all bill payments on time. But this time when I pay Manipal
University fee in March of Rs.60157/= with choosing the 12 EMI option. It was
paid without showing any problem. Before this payment I had also paid for
mobile purchases and other purchases with choosing the same EMI option and it
was converted without any problems. But in this 60157/= payment it was not
converted in to EMI.

I talk many times to customer care to resolve the issue to
converting it in 12 EMI and take the interest and service charges back. Now one
customer care executive told that it cannot be resolved and I have to pay it at
once.

I request you to please look in to the matter to resolve the
issue. You please check my previous payment records. Also please check option
of 12 EMI for Manipal University fee. It passed almost one and half month I'm
talking your customer care for the same issue.

I request again you to please help me out so that I pay the
payment on time easily.

I will be very thankful to you.

Thanks &amp; Regards

Devender Singh

Mob- [protected]

dear madam

]I am a HNI client of your bank - prabadevi branch, I have disgusting experience from the branch as well as the accounts manager Mr Afzal Choughule and Mr Guaganmeet khurana. I need to meet you or want to talk to you personally

Regards
Manisha
[protected]

Rupees 500 was withdrawn from my account saying "Dr. Tran for funding account". Somebody please tell me what is this. This is the worst bank i have seen. I think i have to close my account over here. They have done it many times to me.

Please Read this mail conversation made by me and the reply suparna gave me. Pathetic service from ICICI since from the beginning till now.


On 7/14/2015 5:54 PM
Hi Team,

This is to inform you that i got a credit card registered with this mail id and its credit limit given to me is very low. I got this card two months back approx and I was told from your executive that i will be getting the credit limit double of my salary or 1.5 is for sure as 1.5 is your banks policy. I got the card and got credit limit of 25000 which is not double nor *1.5 of my salary. My in hand salary is Rs 21700 so where is my committed credit limit?
I was upset about it but one of my friend told me that i can get it increased after two months. I called your customer care today they said it can be increased only after 6 months and there is no other alternate i can try to increase it. What kind of reply is it! ? You are giving fake commitments to your customers and not helping them? Is this icici known for? I contacted that agent who told me about this limit he says he can't do anything either. He said if I have not got *1.5 limit of my salary that's bad on banks part as it is the policy. I'm planning a one month trip on 28th and i require this limit to be increased atleast 10000 more. Please get it DONE on priority. Please don't only revert but RESOLVE the issue other wise i will be forced to mail the same concern to your CEO and write on social media. One more proof of your partiality my brother Aryan Chopra got 30000 LIMIT and our salary is same. I want my limit to be increased Rs 10000 more before 25th.July.2015.
I want a prompt resolution if you do not want me to escalate the issue to social sites or to your ceo. And please stop this black and fake marketing to sell your products if i would have applied for hdfc credit card I would get more then 70000 limit they commit 50k and give 70k and you cannot even live up to your commitments? Please resolve asap.

Shiva Chopra
Contact at - [protected]
Registered mail id- shiva.[protected]@snapdeal.com


Dear Mr. Chopra,
Greetings from ICICI Bank!

As per our telephonic conversation today, we have addressed your query mentioned below.

We request you to use the card and check with us 3 months for the offer.

In future, if this offer gets updated on your Credit Card Account, you will be communicated through various channels.

We thank you for giving us an opportunity to be of service to you.
Sincerely,
Suparna,
Customer Service Officer
ICICI Bank Limited

My self parveen garg from gurgaon. I have a wealth current acount in icici bank. I sent one rtgs below 5 lac in sec 14 gurgaon. And my base brnch is dl[censored]tb plaza. So rtgs was not made by sec 14 branch.

My self parveen garg from gurgaon. I have a wealth current acount in icici bank. I sent one rtgs below 5 lac in sec 14 gurgaon. And my base brnch is dl[censored]tb plaza. So rtgs was not made by sec 14 branch.

dear sir

my name is durgarao.iam not your customer.but today morning i received call from your chennai icici bank. your agent asking me your friend was taking credit card. he is not pay instalments.iam telling i dont know that.but your agent asking again and again iam said i dont know.your agent continuosly calling to me.almost 2 hours his arracing me.his calling to me no of times diffenret numbers.my phone is not working 2 hours out going and incoming. one bloody fool talking about my wife unparlymentry words.i put a case in vijayawada police station in andhra pradesh.my complaint num is BVPRM[protected]. VIJAYAWADA BHAVANIPURAM ANDHRA PRADESH. i received num [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], ...these all num i received call.your are you call to me.today i suffered from your bloody bank agent.


give answer to my quations.
1 who is asking loan.
2 whos is enquired to customer.
3 who is given loan.
4 who is approved loan.
5 who is recovered EMI.
6 who is getting interest.
7 who is getting benifits.
8 who is getting business.

your are asking me before giving loan to my friend.
your are given interest to me.
your given any commission to me.


then why you are calling to me.iam very very suffered from your call.your agent is disturb my work in office time.one bloody agent talking about my wife in dirty language i want that person. and my friend phone is tamping to your icici chennai bank. this is very most criminal case in indian judiciary. who will given responce to my mail.
other wise i will go to court and social media. and also icici bank arracing the customer relatives in phone make short film and put in watsup, facebook, youtube, twitter releasing in all social medias.


this is my number
[protected].
i want explanation in my mother tangue telugu only.

My name is Satya Pal Bansal. I am working with a German company. I am having salary account with ICICI Bank. I find that debit card no. and date valid from is not legible. Please help me. M: [protected].

Not issued Experience certificate

I worked in ICICI in 2013-14. Till now i didn't received my Experience Certificate. Till now. Now i'm needing that experience certificate. Can you please help me out for my problem?

contact details

I have purchased ICICI safety Bonds march 2001 4nos. certificate no 246654. Please help me and provide contact details so that I can redeem the same Satish Joshi

To
ICICI Bank, Bandra Kurla Complex
Mrs. Chandna Kochhar(MD-CEO-ICICI Bank)

Dear Mam,

I, Binay Barman, a loan account holder having Personal Loan no.-LPCAL[protected], would like to inform you that before taking the loan, I had already spoken with Sumita Chakraborty Mam (Mob:-[protected]) that I would repay the loan within 6-7 months. But I wont pay the additional 5% charges as pre-payment penalty. And I would take the loan from you only on confirmation from your end regarding the matter unless which I am going to take the loan from Kotak Mahindra Bank. She then confirmed me that she would arrange for payment of 2% below as pre-payment penalty. But the Branch Manager at Kotak Mahindra Bank warned me that they give these type of verbal assurance at ease, but hardly do the work. But now when I went to your Salt Lake Branch (As Suggeted Sumita Mam) to pay back the loan amount, I was informed that I would have to pay additional 5.725% as penalty. But when I rang up Sumita Mam, she turned 180 degree and told me to request them to lessen the penalty rate. When I informed her that they are not ready to lessen the amount to 2% below, then she told me to allow her atleast 2 days time to do the work for me . Then the officer at your Salt Lake Branch and me tried several times to ring her but she didn't show the minimum level of decency to receive our call. But several days have passed (now 3 months over also she block my mobile no), yet she did not give any feedback to make the necessary adjustment in my loan account. Under the circumstances, having no other option I decided to pray before you with expectation that you would tell Sumita Chakraborty Mam to keep her promise. Tragedy is that, on the other hand, my company"s branch is going under tough times, and under the circumstances, if my job is at stake, I wont be able to repay the residual loan amount. Please do not blame me for the same at that time.
Kind for your information if I am Contracting from another mobile no she is receiving which is not the professional and I do not expect this kind of approach from Bank also she is refusing to provide her official mail contact id for proper communication I would like to inform you that all the telephonic conversation which she promised earlier when I applied for the loan is recorded in my mobile. If required I will forward the recorded conversation.

Kindly help me to close this issue as promised.


--
Thanks & regards
Binay Barman
[protected]
binay.[protected]@gmail.com
Kolkata, West Bengal

To,
MS.Chanda Kochar
Chairman & Managing Director
ICICI Bank

Madam
COMPLAINT
SB IT A/c No.[protected] in joint Name of Tushar Tandon & Ravi Bhushan Tandon

The above A/c was debited by Bank as under:
on 26.03.2014 with Rs. 1799 SR/[protected]
on 28.03.2015 with Rs. 1799 SR/40539529
on 28.03.2016 with Rs. 1799 SR/40539529
everytime unauthorisedly/inadvertantly by Bank,
when the matter came to our knowledge in April 2016, We raised objections following which 2 entries of Rs. 1799 each was reversed on 27.04.16 & 12.05.2016.
Now, one more E/o Rs. 1799 still remains to be reversed.
We, therefore request to arrange reversal of the amount in question atonce.
Also, pl. pay interest at market rate of 18% for intervening periods of all illegal 3 entries of Rs. 1799 each from its related date of debits to date of credits.

We never asked for any product of any co. such debits by bank at the behest or with connivance of any co. are illegal, unethical & immoral. This way the Bank has acted in utter negligence and has not acted in good faith.
How the Bank can debit our A/c without our consent, request or permission?
Earlier also we lodged our complaints in writing/phone but you have not removed our difficulties.
Now, we are compelled to refer this matter to higher authorities in Bank and Govt.
Please not that we can proceed legally also if we do not get full & complete justice by the Bank.

Yours Sincerely

Tushar Tandon

Mobile No. [protected]
Email ID : [protected]@gmailc.om

Add- Ravi Bhushan Tandon
20, Chankyapuri
Shastri Nagar
Meerut-250004(U.P.)

MISUSING CREDIT CARD - PAYMENT DUES

MY CREDIT CARD NO. [protected] NAME : SUBRAMANIAN SUNDARARAJAN MISUSING OF MY CREDIT CARD PAYMENT DUES. CONTACT IMMEDIATELY. AND WAIVE THE AMOUNT IMMEDIATELY.

Credit card not received

I have not received my credit card. Plz help. Contact: [protected]

Hello Mam,
My name is kushagr Govil.My problem is that few months back there was an interview in One of the channel in I process interview is successfully done Sec 16 Noida . But problem is that they call me that your offer letter is ready come and take . When i went Jhandewalan(Delhi) they said there is one problem that you work with the ICICI PRUDENTIAL LIFE INSURANCE we need confirmation from them that all dues were clear or not i am also saying that i have releving letter but they still saying we need confirmation from HR of ICICI PRUDENTIAL LIFE INSURANCE .But RM of I PROCESS(PERSONAL LOAN DEPARTMENT) said that i will send the mail to ASK HR about your dues is clear or not .But know they are not pick up my phone RM AND HR OF I PROCESS .My cell no [protected].Kindly Solve my problem as soon as possible .My email id [protected]@gmail.com
Regards
Kushagr Govil

anyone can help me i have acount with icici bank since the past two weeks, and what happen is before i make anytransaction through online it said on my statment 2000 was transfer to "Dr. Tran for funding A/c [protected]
29"(by the way i don't know who the held is dr . tran Anyone can help me regarding this transaction..i called to customer care thousand time they did't give me a proper response.

Today i open an RD through imobile app but did not receive any confirmation mail and massage from your side and not even receive RD number. The amount of 6000 is debited from my account and on statement it ia showing "Dr tran for funding A/c" why? Let me know soon because the amount has deducted and did not get anything.
Is this the kind of fraud happen on your own app? Service is already down under seriously fed up with your service.
Ac no is[protected] check it.

From my account more than 5 transaction held "Dr. Tran for funding A/c" and deducted amount 165000 INR can any buddy tell me what is "Dr. Tran for funding A/c ". it was happening since 3 years last transaction is happened 14/3/2017 amount is 5000.

ICICI Credit Card — amount blocked by ICICI

This is very strange to hear, the icici bank is such fraud bank after knowing the reality of the things faced by me.I had settled the credit amount 40000 on 14th june 2008 and they have given settlement letter mentioning the closure.Even after that they are sending everymonth statements to me and reported the same to bank but no action taken.They had blocked my account with sum of rs 40000 without intimating the customer which iam in need to money during that time.Is bank going to help me?I had raised request#SR88073955 with bank for solution.After one week they have unblocked the my account and released the amount.But again they blocked in the month of december14th 2008 without any intimation and i went to the bank for solution.They had started uploading data and said it will be cleared in day or 3.i need to pay loan amounts in this month and will get bounced if this is not cleared.who will be responsible for check bounce?one more thing, when they block the amount in my account and it is should be recored in transactions but it is not showing any transactions showing in account on such lean.it will show only for few days.Without intimating to the customer how the bank can block the amount?Is RBI is approved?

ICICI Credit Card — Illegal Payment to Bharti Cellular

I am from tamilnadu. I have an ICICI credit card. On 20/6/2009 i received a SMS saying that you have made transaction for Rs 25000. I was shocked because i was sleeping at home and had not made any transactions in the last one week. I immediately called customer care and informed about the this. I came to know that this amount was transacted for Bharti Cellular at lucknow.

During this conversation another transaction for Rs 25000 was made. My card was blocked. I sent a complaint letter by courier, mail and fax. Till know nothing is communicated to me. Meanwhile the amount is debited from my credit card.

Im waiting for the response from ICICI. I am planning to approach consumer court if this is not properly settled by the bank authorities.

My advice to all o[censored] is that avoid using any credit card. It is totally unsafe in our country. Our people are yet to develop solutions for tackling cyber crimes. Until we are assured of safety o[censored]sing credit cards, please dont' have any crdit card(surrender immediately if you already have one). You might not have faced any problem for many years, but it can happen any time.

If anybody have suggestions in handling this issue, please share with me.
S.Rajarajan
[protected]
[protected]@asiamail.com

I don't know it is approved by RBI.I am also facing the same problem with this bank. And made many calls to customer care, the answer is different from each other. Because of ICICI bank puting lean on the account with out informing customer is to horrible, And also I am making more than 1.0laks rupees transaction every month through this account.

I understood that we can not plan anything after money deposited to ICICI bank account.Because of this lean on my account, I lost opportunity cost of Rs.60000/-. I don't know how I can proceed consumer complaint on this.

Can any one help me on this?

ICICI Credit Card — MISUSED

I am holding ICICI credit card no.[protected], on 07.01.2009 somebody in Delhi has used my card through internet to pusrchase somthing from Bharti Cellular by Rs.25000/- ( My limit was Rs.24000/- ). I came to know when I got massage on my mobile at 5.44 p.m. on 07.01.2009. I immidetly went to ICICI Bank, Sayajigunj Branch, Vadodara ( As I am Staying in Vadodara) and launched the complain with ICICI customer care and they blocked my card through SR.No. 92280292. This procedure was comleted before 6.30 p.m. and as per their instrucion i wrote a complain and faxed on [protected] at 6.30 p.m. on the same day and also 2nd time on the next day.
After that I recived a massage on 13.02.2009 that " We received your dispute through SR96232765, Interim credit of Rs.25000/- given on 11.02.2009.". In the next statement it was showing credit.
On 26.02.2009 I recived a massage that " Dispute as per SR96232765 on your card no.8009 is not initiated due to non-receipt of documents. Interim credit of Rs.25000/- has been reversed on 24.02.2009" even as per their instruction I have faxed twice.

Now they are telling that I can do nothing for this and have to pay 40000+ which is showing in the statement even after I have not used the card. Their Person came to me personnaly and told that they also knows that after complain they have not made payment to Bharti Cellular, but U can come to office we will settle your account. But I dont want to pay any amount as I have not used the card. I am staying at vadodara (Gujarat) and doing job. at the time o[censored]se of card i was at my job. And the card has been used at delhi.

Please reply and advice me what can I do to avoid the problem

Mohammedi Abbasbhai Vakodwala

[protected]

Dear Mohammedi,

We're sorry to hear about your experience.

We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

i opened one fixed deposit account with icici bak at sector11 panchkula in the year 2002 and made one fd for 42000 rupees @8.5% interest yearly. i did not need this money so i didi not operate this account untill 2008. Now in january 2008 when i went to operate this account i was told that this has been closed and i can not renew my fdr.moreover i was asked to cancel the same and top of it bank did not pay any interes after 2003 i.e. interest for 5 years not paid inspite of keeping the money with them.they never informed in 2003 that this acount has been closed rather they never informed till i approached them in january 2008.how any bank can keep money without paying interest on the amount and the period for which it is kept.

which the highest authority i should approach for getting the interest other then the consumer court which i certainly will have to approach.

Sir, I am Delhi University Employee. I had my salary account in ICICI Bank Delhi University Branch but for more than last six months I have closed my account and retured all cards. Now salary account is in SBI Bank. Sir, I am surprised when I received a credit card without my applying for credit card. I don't know with what intension you have sent methis card without my demand. I request you to look into the matter. Because it is a serious matter.

I wanting to open a saving account in your esteem banking organisation, but I dont have my own house and thats why I also dont having my own Electricity Bill but i have rationing card my mothers passport and Photo Identity card and she also having saving account in bombay mercantile co-operative bank.
I am working as a data entry operator

If you are agree so please call me on my cell phone [protected]
or reply me on my email id

not recd it certificate

dear sir

i am not recd it certificate loan no lbngl[protected]-helenjoice and peter patric pls send it form through to my emaail id

I have same issue

Personal Loan — harsing by bank

I have takne personal loan from icici bank in jun 2006 and in mar 2008 i have paid my all instalments but yet they are demaning from me Rs 5000/- and sending me sms and mail and getting me frastrated i have send them many time mail and phone to bank employee but they are not paying any attention

ICICI BANK Personal Loan LPKOM00009065135 — Harassment by ICICI BANK

Please do not avail personal loan from ICICI Bank. The bank is cheat. Even if loan is availed from any other source, please do not avail loan from this bank.
I am a salaried customer of ICICI Bank for more than 10 years. I was sanctioned a Personal Loan of Rs 100000 on 2/1/07. I was regularly paying the instalments from my salary account with ICICI Bank. Monthly instalment is Rs 3516. Surprisingly, now it is observed that the total available balance is always less by Rs 3516. The actual balance displayed is less by Rs 3516, which is not deducted towards the loan. Every month, cheque return charges and other charges are deducted every month without my knowledge from my account without my permission. I have complained about it to the customer care, but the customer care harassed me by saying that once the loan is availed, I will be liable to pay whatever hidden charges levied by the bank.
Dear friends, please stay away from ICICI Bank personal loan.

very true

I had a very shocking experience with ICICI Bank Today and while trying to find a place online to lodge my complaint i landed in this page.

I took a loan in ICICI and unable to make repayment as i lost job, however i m in process to clear / make a full final settlement. In the process an ICICI, Bangalore employee has been harrassing me to repay, when i told him that i would need time, he started threatening to call parents and they will get heart attack, accordingly he called my parents who were shocked with his comments and threats. He used very vulgar language against women in my house and asked to send lady in lieu of loan payment.

Though, i have defaulted payment, i had a very strong objection to such nasty behavior and me and family are now going through stressful time. Please let me know a best action to be taken in such situation as it all happened today.

- Sufferer of ICICI

This is regarding my d-mat a/cno.[protected] which has been blocked. It shows that I have not submitted my a/c opening documents. I have submitted these twice last year at the Chembur branch and I was wondering how many times more I have to submit these documents to operate the a/c. since I am out of the country fo approx 3-4 months I want the account to be operative with immediate effect.If you need more details you can call on[protected].
waiting for the a/c to be unblocked.
R.k.Java

Dear sir, June 11, 2008

I, K Srinivasa Rao submitted application to your executive at Hyderabad on 30th April 2008 for opening a DeMat A/c in your reputed bank. Nearly one and half month elapsed, I could not get the account details.
I, therefore, requesting you to do the needful and requesting you respond immediately and if you find any mistake on my application please come and take clarifications.
K.Srinivasa Rao
Cell No.[protected]

Dear sir, June 11, 2008

I, K Srinivasa Rao submitted application to your executive at Hyderabad on 30th April 2008 for opening a DeMat A/c in your reputed bank. Nearly one and half month elapsed, I could not get the account details.
I, therefore, requesting you to do the needful and requesting you respond immediately and if you find any mistake on my application please come and take clarifications.
K.Srinivasa Rao
Cell No.[protected]

Dear Sir,
on 2 Apr i have applied for opening of ICICI Demat A/c .My form no is [protected] but today there have been three time rejections with stupid reasons.I continue contact with Mr Bijay (SM) ICICI bank Asansol promised me and also told me that my dosuments are check by him and every thinh is ok and also told he will discuss with rejection department. But till now my account not open. I am sufering from 2 months. I am also attach below the rejection reason. Please take neccery action please. I already submited PAN card, Voter Card, Ration Card of 1 st applicant for demat a/c and Driving Licence, voter card, Ration Card for 2nd applicant in saving a/c only.

Your application for opening an Idirect account has been rejected on 17-May-2008 on account of the following reasons:
1. APPLICANTS DETAILS REQUIRED ON CUSTOMER CONFIRMATION.
2. 1ST JOINT HOLDER''''S SIGNATURE REQUIRE ON PAGE.

Your application for opening an Idirect account has been rejected on 07-May-2008 on account of the following reasons:
1. APPLICANTS DETAILS REQUIRED ON CUSTOMER CONFIRMATION.
2. APPLICANT''''S DETAILS MISSING ON DEMAT CLIENTS AGREEMENT.
3. 2ND JOINT HOLDER''''S NAME REQUIRE ON FORM. page 6
4. COUNTERSIGN REQUIRED FOR CANCELLATION OR OVERWRITING.

Your application for opening an Idirect account has been rejected on 08-Apr-2008 on account of the following reasons:
1. REQUIRED SEPARATE ANNEXURE MENTIONING FINANCIAL DETAILS AND NATURE OF BUSINESS..
2. APPLICANTS DETAILS REQUIRED ON CUSTOMER CONFIRMATION.
3. APPLICANT''''S DETAILS RELATED TO ID PROOF IS UNCLEARED.
4. COUNTERSIGN REQUIRED FOR CANCELLATION OR OVERWRITING.

Rekha Devi

ICICI Direct is operating under a conjusted condition and they are not able to handle the things properly. Those who are applying for D Mat account will get a call from their bloody investigatore. I got 3 calls same day saying verification each one dont know it has been already verified and we will again wait, one who losses his patiency and call the customer care again.. they will say because of somexxxx reasons it is on hold... bloody fellows will not inform if there is any rejection.

Hi,

I have never found a fraudulant bank like ICICI.Bank agent used to stand infront of our office and always try to push credit card and they do it untill u get one. Likewise I got my card and they use to chrge interest inspite of paying dues in time. After sometime thay called me up and said they will send their agent to collect my dues but that agent did not turn up. Now I had to go USA for 1.4 years and by the time they did lots of harresment to my family even threatened to kill them. I called them up and asked to sattle the account and they agreed buit never turned up to collect the money. Once I back from USA I trensferred money to ICICI bank and they widrawn money from my account without my knowledge. They charged me 97000 while my outstanding was only 40000.

I would like to file a compaint with consumer court. Can anyone help me on this?

Anyone can call me at [protected].

Thanks,
Joy.

give writing complaint to RESERVE BANK OF INDIA & FINANCE MINISTRY.
And also contact CNBC CHANNEL

ICICI Credit Card — FRAUD CREDIT CARD ISSUED ON MY BEHALF BY ICICI BANK

SUBJECT: FRAUD CREADIT CARD NO. [protected](SUSHMA DEVI) ISSUED ON MY BEHALF



DEAR SIR I WOULD LIKE TO INFORME YOU THAT ICICI BANK HAS ISSUED FRAUD CREADIT CARD NO.[protected](SUSHMA DEVI) ON MY BEHALF. I HAVE NOT APPLIED FOR THIS CARD AND I HAVE NOT RECEVIED THIS CARD BUT YOUR BANK IS NOT HELPING ON THIS MATTER. PHONE BANKING PERSION ARE NOT GIVING PROPER ANSWER TO MY QUESTION. THEY ARE SAYING THIS CARD IS ON MY WIFE NAME BUT MY WIFE NAME IS NEELIMA DEVI. I HAVE NO RELEATION WITH SUSHMA DEVI.



THEY HAVE DONE FRAUD TRANSACTION FROM THIS CARD ON [protected](SUSHMA DEVI)

18/04/2009 SAGAR RATNA, DELHI Rs. 822.00

18/04/2009 JAY KEY MOTORS, FARIDABAD Rs. 34, 635.00

18/04/2009 ARVIND TOURS TRAVELS, DELHI Rs.25, 810.00



PLEASE HELP ME ON THIS MATTER. I HOPE YOU WILL ARY TO UNDARSTAND MY PROBLEM. AND ITS NOT GOOD FOR BANK I HAVE FAITH ON YOU AND YOU WILL SOLVE THIS MATTER I WILL HELP ON THIS MATTER WHAT EVER HELP YOU NEED FROM MY SIDE.






THANKS

DIWAKAR PRASAD
71-C POCKET-A1
LIG FLATS, MAYUR VIHAR PHASE-3
NEW DELHI - 110096

ICICI BANK CARD NO. [protected]

EMAIL ID D.[protected]@SAMSUNG.COM


MOB. NO. [protected]

Sir,
My Credit card No.[protected] I here by would wish to close my ICICI credit card Account the total balance amount is Rs.9, 203/-, I have paid the above said amount through my cheque No.IOB 232126 / dt.27/11/2009 to day.Further I dont want continue ICICI Credit Card and ICICI Lombard Insurence.I had cut my credit card and sent through by post.
Thanking you.

I also faced the same problem with the transaction as mentioned below,

Transaction 1: 5520-00 on 16/02/2008 XXXX8006 Eseva-Epayment 18.14
Transaction 2: 5293-00 on 16/02/2008 XXXX8006 Eseva-Epayment 18.18
Transaction 3: 4708-00 on 16/02/2008 XXXX8006 Eseva-Epayment 18.19
Transaction 4: 3881-00 on 16/02/2008 XXXX8006 Eseva-Epayment 18.22

Please investigate this dispute and provide me with a written statement of the outcome for me as well .
Thanks,
John Peter

To,
The ICICI Credit Card Manager

Subject: Regarding raising dispute for transactions on my card.

Dear Sir/Madam,

I have been issued ICICI Amex Card: XXXX XXXXXX X9006 in 2006. I have not used this card either online or at any swipe machine or in any ATM. The card was safe in a locker. Nobody else has access to the card. I have never provided card details to anyone on phone or internet. Indeed the card is still glued on the same paper as it is dispatched by your office. Thus there are no chances of getting the card details such as card number, CVV number, and expiry date etc.

On 25/02/2008 I got 4 SMS for following transactions:
"You made a transaction of INR 35,123.00 on 25/02/2008 using Card XXXX9006 at Eseva-Epayment" 4.17 PM.

Please investigate this dispute and provide me with a written statement of the outcome.

Regards,
Amit Kumar Garg
Ph. [protected]

To,
The ICICI Credit Card Manager
Subject: Regarding fraudulent transactions on my card. (Service Request Number: 51671054dt 11-1-08)
Dear Sir/Madam,
I am holding ICICI Amex Card[protected] in 2006. I have not used this card either online or at any swipe machine or in any ATM. The card was safe in a locker. Nobody else has access to the card. I have never used this card for any internet transaction till date. I have never provided card details to anyone on phone or internet. Thus there are no chances of getting the card details such as card number, CVV number, and expiry date etc.
On 8 -1-08 I got SMS alert for following transaction
Transaction 1: of Rs 48048-00 on 8/1/2008
We came to know for more transactions when we reported the matter to Customer care.
Transaction 2: Rs 956.00 on 8-1-08 ………NO SMS
Transaction 3: Rs 449.00 on 8-1-08 ………NO SMS
None of the above transactions were done by me or authorized by me.
I called up the CUSTOMER CARE as soon as I realized about the fraud and requested for blocking of the card.
I called up call center to track that person right away but it was not done by your department. If this would have been, the IP address of the computer where all the transactions were attempted from could have been obtained. And this could have helped in getting the unauthorized user caught.
As we have to report the matter to POLICE & MEDIA, we request you investigate & provide me the establishment from where debit transaction has originated.
I was going thru the ICICI bank eseva – epayment website ,I am surprised to know that a similar complaint has been filed by the card holder of xxxx xxxx xxxx 8002, which has a numerical connection to the last four digits of my card .This is not a coincidence .
This clearly shows that the some data from your credit card department has been shared with unauthorized persons. This is a serious lapse on your behalf.
This has resulted an unnecessary trouble & metal stress to me.
I would like you to take necessary steps to investigate the matter & credit my account with immededite effect.
Yours truly,
SUKHJINDER SINGH
[protected]

To,
Sir/Madam
ICICI Credit Card Department

Sub:- Unauthorized access of my ICICI credit card.

Sir,
My name is “Vikas Singh”. I am ICICI credit card holder and my Card Number is “[protected]”. On date 26/06/2008 I am in my office that time and I received “SMS” from “ICICI Credit Card Department” about transaction against my credit card which I have not made.
First transaction is Rs. “10, 000”, second transaction is “9, 500” and third transaction is Rs. “11, 275”, the total amount is “30, 275” and all transaction against “Bharti Cellular” which I have not made.

Please resolve this problem as early as possible.

Regards,
Vikas Singh

my credit card company called my wife and maid payment arrangment with out my concent they talk to her about my credit card info and overdrafted my credit card account they did not have my concent to talk to anybody about my acc. how can i handle this any advice would help thanks.

To
The ICICI Credit Card Manager

Subject: Regarding raising dispute for transactions on my card
(No. [protected])

Dear sir/madam,
I like to bring the following fact to your kind notice for immediate remedial action.
I was in Chennai on an official from 26th Feb. 08 to 6th March, 08. On 29th Feb (evening) I was intimated over phone by your ICICI Mumbai Head Office that my ‘credit card’ has been hacked. Immediately I informed both your Mumbai and Kolkata office (Customer care) to block my card and that I am in Chennai and I have made payment of Rs.10, 200/- to Sabari Classic Hotel, Chennai through credit card (No. [protected]) only. I was intimated by your customer care that my card has been blocked. Immediately, after arrival in Kolkata on 7th March, 08, I contacted your customer care (kolkata) who assured me there is nothing to be worried about and I will have to make payment of approximate Rs. 10, 200/- next month. In 16th March, 08 a mobile message reaches me intimating that I have a pending of Rs. 8624/- but neither any statement to my residential address nor to my email ID ([protected]@cgcri.res.in) was sent by you. Having received no document I made payment of the aforesaid amount to you (27th March, 08, cheque no. 839668 of Bank of Baroda) on good faith and a new card (no. [protected]) was issued to me instead of the old card (..6004). For the next 3 months I have purchased different items using the new card (..6012) from market and also made payment regularly on the basis of mobile SMS but no bank statement was received. In August, 08, I was intimated by your office (2A upper Wood St, Kolkata) over phone that an amount of Rs. 10, 200/- is due from me as previous balance but I informed them in details about this. But I was advised to make due payment in order to avoid late charges. Then I handed over a cheque (no.430121, Bank of Baroda) to your collector Mr S. Mandal of your office (2A upper Wood St, Kolkata) to clear the due payment [(10,[protected]+ 254 (ICICI Lombard GIC Ltd’s monthly fee)= 1830/-] with written document. Surprisingly enough, in the 2nd week of Oct, 08 I was phoned by Mr. Bablu Debnath of your office (2A upper Wood St, Kolkata) to inform me that I have made purchase from my old Card (..6004) and payment is due from me. I again contacted your kolkata office (customer care) and narrated the detailed case history. Hearing from me in details and after searching your database I was told that on 29th Feb, 08 payment of Rs.8624/- has been made to Future Bazar (Mumbai) in my name (in my presence) and this amount was paid from my card. On the same date in the same credit card pending of Rs. 10, 200/- in Chennai is being shown. How it is possible?
I think there is major lapse or mistake somewhere on your part? I was again told to contact your Head Office (Mumbai Branch). I have already intimated Mr Debnath (of your office, 2A upper Wood St, Kolkata) in details and requested him for taking necessary action. You are also requested to look into the matter and find out the mistake without unnecessarily harassing one of your bonafide customers.
Thanking You

Dr Shirshendu Chakraborty
Scientist
(Gazetted Officer)
CGCRI, Kolkata 32
Govt. of India

Hello,

similar incident has happened where I got notification SMSes from ICICI regarding a couple of transactions made using my credit card . Those transactions were not made by me . I have raised a dispute against the bank for enquiry . The transactions made were on some travel bookings.

Thanks,
Aditya

i hv clrd all my dues in one time settlement dated 12/05/2008 recpt no 5543111 and ref no KOL[protected] .THen also suddenly on dated 17/01/2009 they deduct the amount of 13000/- approx from my savings without any intimation.Is this fare.THis is not fare but this type would b named as Fraud.

Archana Singh
[protected]
[protected]

Dear Sir/Madam,

My name is CHIRAG M RAHEVAR. I am having icici credit card since last year. My bill amount was due. I went to icici credit card collection office at SAKAR-1 at Ashram Road and paid the 2400 amount by cheque. Mr. Chaitanya Patel was Executive their he told me that in this amount your credit card will cancel automatically and you will not be defaulter of icici. My credit card no. is [protected].My total amount was 3068.46 and i have already given a cheque for 2400 amount's cheque against this payment. Mr. chaitanya received cheque on[protected].The cheque which i have given that was also same day's cheque.My cancellation request no. is- SR97153248.They also send me message on mobile that your card will cancel in maximum 10 days.Today Rakhi named lady executive called me and told me that you have to paid 1000 rs first then your credit card will cancell. Now your please give me positive reply ASAP. I hope that you will do my favor.

ICICI Bank Credit Card & ICICI Lombard — Unauthorized charge against my card by ICICI Cards and Lombard

Hello Everybody,

I am another victim of ICICI Bank Credit Cards Department in collaboration with ICICI Lombard whereby they have charged insurance money against my card by making false promises over phone call, as they would get scott free when I would try to contact them which is practically impossible. Further, to add up to that, they have converted the amount in EMI at huge margin, that too without any kind of consent from my side.
I am totally irritated by their lack of integrity in their business and also doubt the responsibilities of the call center agents.

I urge all to be aware and raise voice against such frauds and malpractices.

Thanks & Regards,
RK

Dear Mr. RK,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of the credit card, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

main icicibank credit card 9 sal se use kar raha hu lekin mera record aap ko to malum hoga hi mere credit card se kisine online use kiya hai maine aap ke service center me phone kare ke bata diya hain lekine aap ke yaha se koi thik se jawab nahi mila raha hain main complent kiya hain
28/05/09 icic lombarad req no.[protected]/-
29/05/09 icic lombard req no .[protected]/-
to bhi aap muje sata rahe hai mera nam aap jante hai isleye aap muje contact kara rahe hai laekin ye police kise NITIN SHAH KE NAM pe hain to aap ise dhan de ke jach kijiye mera jo paisa hain me bhar dunga lekin jo nahi kharcha kiya hain vo main nahi bharunga main kisiko bhi online ya card diya hain jasie hi muje sms aaya miane aap se phone baat kiya hai aap ke yahahse main 1 baar onilene bike insu. nikala hu
aap ke bank mese hi kisine ye kiya hai isliye aap ke custmor service waale mujse ulta baat karte hai mera aap purana transction dekh lijiye mere card insu emi ja raha hai main custmor care se use band karne bolkar bhi wo dhyan nahi de rahe hai muje icici lombard wale 11 din main aap ke a/c main aa jayega bata rahe hai lekin 3 mahine ho chuke mera nam aur police wale ka nam dhekh lijiye. plz mera ye case mita diji ye

ICICI Bank — Amount debited without prior notice or perceive

respected sir,
my friend has an ICICI bank account also..he is a credit card holder.even he has not avail facility of auto debit.....how could the bank debit is account without any notice?
and denied from reversing the amount to his account.
if it needs legally moves to make it move to court for justice..i am ready..
please kindly help my friend..
thanking u..

Dear Sheikh,

We're sorry to hear about your friend's experience.

Please ask him to write to us with his contact details and credit card number at [protected]@icicibank.com (Subject line: UID 164111). We'll contact him and work to address his issue.

Regards,
ICICI Customer Service Team.

Dear Sir/Madam,
I am highly depressed and shocked after seeing a letter from you Bank (ref nos.[protected]; which written about the outstanding of Rs16750.37 INR (deliberated outstanding) in credit card account (4477XXXXXXXX7003). This credit card account has been taken in 2003 by me and also closed due to very poor response from your Credit card branch. Please refer attached scan document where you may find the evidence of my communication to your branch long time back (2004-5). I return back the cut pieces of Credit card to you branch along with my application to close account immediately after the teleconference with customer care at that time.

As, I have saving account with your branch in Indore (0041010XXXXX); your Lien/Credit card department forcedly block my balance deposits with this account number without any prior notice/intimation. Why this today?
Moreover, I did not received any notice or communication from the Credit card division/ICICI Bank about the outstanding since 2004 and I was in perception that there is no any concern or problem in connection with mine closed Credit card account.

Then from where this outstanding come suddenly after nine years? Your officers are harassing me now during teleconference? I never hide any information about me since long time with the ICICI Bank records. In addition to that I have Loan, Insurance and saving account with the ICICI Bank and did not face any problem. Then from where this new surprise come in front of me.

I request to senior official of the ICICI bank that Please look into the matter so that I have faith on regulatory mechanism of your organization to pursue further as well as current commercial relations.
On 1st of May 2012 received the letter about the lien marked on my bank account towards unpaid outstanding dues; and immediately call the customer care executive so that the scheduled ICICI home loan EMI on 7th May 2012 will not suffer and I have another surprise of penalty. Unfortunately they did not help me and that’s why I am escalating this matter to you.

Best Regards,
Anoop Kumar SINGH
…………………………...⇄
Phone [protected]

Dear All,

On 18th of April i tried accessing Bank Of Baroda ATM using ICICI debit card. I did the transaction of Rs 20000 but the server got failed in between. Finally i didnt received my cash but the money got debited from my account. Below are my transaction details:

18/04/2008 NFS/CASH WDL/[protected]/0 DR INR 20, 000.00

I had raised complaint in ICICI against the same. They have also raised a same complaint against with VISA. But till date nothing has happened.

i am having icici bank debit card but i am not operating from 1yr and now-a -days i went to ATM for withdrawing money from my account but card having problem. I dont understand why my pin code was not accepted and i am having trouble for withdrawing the cash from ATM.

I am holding ICICI bank debit card, on 02/01/09 have taken 4000.00 rs from ICICI ATM center, ICICI BANK B – 78 DEFENCE COLONY. i received the amount in the following manner

8 * 500 = 4000
1 * 500 = 500 -----> This is a fake currency
====
4000
====

Kindly see the below transaction details, which was entered in ICICI log

02/01/09 Time 17:27 ATM ID SIAN0055 Card no XXXXXXXXXX8550
TXN No. 4407, WITHDRAWAL 4000.00

Note : I received 500 rs currency note which was verified and crossed by ICIC bank itself, and i could able to see
Please advice me, how i will get my money back .

Do revert for any concerns to email address. [protected]@rediffmail.com

ya presently im in saudi i wanna with drawl my money from my account which is in india k my doubt is what is the amount i charged if i withdrawl my money from my a/c.what is the conditions to withdrawl the money i need this info today bcoz im in emergency

i am debet card draw with amount 15000 rupees iam drawn i want 20, 000 rupees not drawn why reason please tell me immediately

visa electron — not working in baroda atm

my debit card is not working in bank atm its working in other banks atm and i am suffering the charging of withdrawl

Dear sir,
I have availed home loan of Rs.two lakhs and my loan account No. {LAN} LBPUN[protected], I shall be thankful to you if you could kindly inform me the outstanding balance agains the said loan as on today, , , , , , , , , , , , , with regards...hkgaikwad

I gave my documents on 12/12/2007 for open a saving account in Pune. but till now 28/01/2007 my account is not open.
I contact so many times in call centre and also complain their 5 complain process but then also they not solve my problem.
They said to me that my cheque(Account opening) was out of state. But my cheque debit from my account on 8/01/2008 so it means my bank not have that money and icici bank also not have that money because till now my account not open.
I also deposit 6000 Rs. by cash and that money also I am not able to withdrawal that money also.
I said to them that I am not interested to open my account with ICICI Bank so plese give my 6000 RS. back. then they said sir your account is not open yet. sowe can not do that thios also.
So it’s advice to each every body that not open their any account with ICICI Bank.
“Hum hai na” totally froud punch line.
Thank You.

Dear Sir,

I have been having the credit card ([protected]) from 2002 without using the card even once. From 2004, I have been approaching the bank to cancel the card without any response. Now, people from your bank are continuously coming and disturbing me to pay Rs. 3000, Rs. 2000, and so on, though I was informed that is a lifetime free card. Please try to understand that it is not a matter of money, but there should be a valid reason to pay even Re. 1. At first, I was told that I have purchased some things and when I asked to furnish the details of my purchase, I was told that it is some kind of service tax. I am really surprised about what is going on in the bank and the way you treat the customers. I had done thousands and lakhs of transactions from my saving account through your bank and now I am treated very badly, every 10 days people coming to my house and troubling me. Already, I have sent a complaint through mail and also posted a letter to the bank without any response. I hope I would get a good result after this.

I purchased some consumer goods through ICICI bank. I didnt get any loan numbers or documents from bank yet. But my cheoue debit every month 5th. today I finished my dues.I have not received any reply or any kind of acknowledgement from you. I'am just wondering who is to be responsible for all this. Please reply.

Sir,
i have made 100000 policy for icici prulife but i am notreceived a single rupee commission from your icici people please send to my account ap cf 0051
your's faithfully,
m.nagalakshmi

I h've ICICI Bank and have Internet Banking ID and Password, due to my fault i lost the password.

But i complaint for the same so many times but there was no action aganist it.

Sir,

Why icicibank website is not opening, since 10 days i am trying to open. please advice me.

Sir

Once again I requested that, please advice me how to open ICICIbank website, being it is not opening since 10 days.

Thanking you

B S Rao

Dear sir,
I was an salary account in your icici bank.
my salary check and atm card is blocked and unorthorised card usage. 24 th july thursday said that 31st on again thursday will pay order comes in your home but till not pay order will come. Please find out .
as soon as possible.

Dear Sir,
I have A/C in ICICI Bank since six yerar and I have start the billing of electrycty by the conformation from your CS. but ICICI Bank has been deposit the electricity bill of another person from my accaunt.
and I have cll so many time but no budy are helping with me.
2; I have never recev the bill of my card but I am paying to the bank timly. now last month the cheque has been return but nobudy has infom me and I have not rece my cheque to till. today I have call to CS then I have know about that.
The last and final I infom you pl faver with me other wise I wll go to the cunsumer court and I will loge the compaint aginst the Bank is heresment with me.
I am sending a latter to Mr V Kamath, Mr Narayan Vaghul,

i feel regret to you that so many contecats & mail but not received any responds from your site.

i also give my personal details as per your required said by you bvt no receive my statement.

i dont knoe whats your problem plzzzzzz tell me and

I have a credit Card no. [protected]. Payment of Statement Date July 19 2008 is paid on[protected], but so far not credited. Then intrest on that inspite paying it in time. I have swapped card for petrol[protected] for Rs.1290.00, but debited to my a/c for 1322.25. I am fed up with the services and iI have already paid the money I have to pay towards the last bill. I REQUEST YOU TO CLOSE MY CARD AND DISCONTINUE THE SAME WITH IMMEDIATE EFFECT.

To The Manager
Credit card Dept
ICICI Bank

Dear Sir


I Nayaz pasha bearing card no.[protected] dint receive any card and was delivered 2 wrong address after verification issue got resolved in my Favour, they told I will get a new card and they asked me to pay 39 n I paid 500 before 2 months but till now I dint receive any card and my name is in default list for no reason...I have send n no. of mails but no response ...I kindly request 2 remove my name from default list and do the needful...I would be glad i[censored] can look into it seriously. can contact me on this no:[protected]. Thanks in advance…

We have never used the account number[protected] This is a current acccount which your representative opened only on the promise that he will install a swipe machine which was never installed. Please cancel this account. We do not owe any money to ICICI Bank - refer stat for the period Aug 2008.Kindly confirm to me on my e mail id [protected]@rediffmail.com or mobile no.[protected]

Sir,

MY CREDIT CARD NUMBER IS [protected]. VERY SORRY TO NOTE THAT MY CARD ACCOUNT IS DEBITED WITH BHARATI AIRTEL LTD BANGALORE INVOICE NO [protected] FOR RUPEES 138.81 IN STATEMENT DATED JAN08 2008, AND SIMILARLY FOR RUPEES 259.33 IN STATEMENT DATED AUG 08, 2008 OF BHARATI AIRTEL LTD INVOICE NO [protected].

WITHOUT MY CONSENT HOW ICICI IS DEBITING AND WHOSE BILL IS THAT? IT NEEDS VERIFICATION. THIS SORT OF MISTAKES ARE HAPPENING WITH AIRTEL ACCOUNTS AND ICICI ONLY. I WANT TO TOTALLY CANCELL ALL MY ACCOUNTS WITH ICICI AND EVEN CARD ALSO. I REQUEST IMMEDIATE VERIFICATION AND REPLY PLEASE.
BRAHMAJI RAO

Dear Sir
A complaint no. 322/08 dated 21/09/08 received at our police station dated on 21/09/08. In this case i reqiure some important information for investigation.
1- Name of account holder of A/C No.[protected].
2- Date of account opening.
3- Enclosed ID's & photograph of Account Holder.
4- Name & Complete address of Garanter.
5- Name of verifing officer of this Account.
6- & Any other document that you have .

Please sent all this information through mail & post.
Thanks.
Bahadur Singh Shekhawat
Police Station Vidhayakpuri Jaipur City
5125271, [protected]

From: Sagar Vichare
To: ICICI Bank Customer Care ; [protected]@icicibank.com
Sent: Monday, October 13, 2008 9:12 PM
Subject: Re: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]




Kind Attention: Mr. B. Madhivanan, Senior General Manager, Service Quality / Fahd Sultana - Customer Service Manager.

Dear Mr. B. Madhivanan / Ms. Sultana,

Despite of several reminders, on which basis, ICICI bank has debited the amount of Rs.7090 twice from my account. The first loan amount of October 2008 was debited on October 07, 2008 and on the seceond day ie October 08, 2008 again the amount of Rs. 7090 + Rs 225 + Rs.100 is debited.

I want a justified answer on this. On which basis, ICICI have debited the amount of Rs. 7090 + Rs 225 + Rs.100 on October 08, 2008.

I hereby remind you that the above amount should be immediately credited in to my account at the earliest. Other wise I will have to take a serious against this.

This is the way, the customer service is given to the customer. It's a shame and beyond the limit, the mistakes are done from a reputed Bank continously.

I hereby request you to credit my amount of Rs. 7090 + Rs 225 + Rs.100 in to my account immediately.

Kindly take a strict action against the official, who is doing such mistakes continously as it brings down the reputation of the bank.

I hope, you will understand the situation and this time I want a justified answer on this as the case is now beyond the limit and such mistakes are not expected from such a reputed bank.

Awaiting for your prompt response and support.


Best Regards,

Sagar Vichare

----- Original Message -----
From: ICICI Bank Customer Care
To: [protected]@gmail.com
Sent: Monday, October 06, 2008 6:48 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Sir,

As per our telephonic conversation on [protected] on October 6, 2008, we assure that we are looking into the issue pertaining to your Loan Account LPMUM[protected] on priority and will revert to you within 4 working days.

Sincerely,

Ankur Agarwal
Customer Service Executive
ICICI Bank Limited

DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.









Subject: Re: RE: Personal Loan [LAN No. : LPMUM[protected]]

Dear Sultana,

Kindly do the necessary changes at the earliest.

Hope the issue gets resolved at the earliest.

Awaiting for your prompt response and support.

Regards,

Sagar Vichare
----- Original Message -----
From: ICICI Bank Customer Care
To: Sagar Vichare
Sent: Monday, September 29, 2008 1:00 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Sir,

With reference to your query, our senior officers are looking into the matter for waiver
of overdue charges and the installment for the month of the August 2008 and September 2008 and we will be able to resolve your issue at the earliest.

May we request your patience and co-operation in the interim.

Safe Banking Tip:

Never share your internet banking passwords & ATM/Debit card pin with anyone. ICICI Bank will never ask you for your ATM /debit card PIN and net banking passwords.

Sincerely,

Fahd Sultana
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on <http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm>.htm

DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.






Subject: Re: RE: Personal Loan [LAN No. : LPMUM[protected]]


Dear Sultana,

I am awaiting for your prompt response at the earliest.

Best Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: Sagar Vichare
To: ICICI Bank Customer Care ; [protected]@icicibank.com
Sent: Tuesday, September 16, 2008 9:41 PM
Subject: Re: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Kind Attention: Mr. B. Madhivanan, Senior General Manager, Service Quality / Fahd Sultana - Customer Service Manager.

Dear Sultana,

Further to our recent correspondence, I had paid the amount in cash of Rs. 7090 for September 2008 to your JB nagar office.

The receipt details are as mentioned below: L[protected].

Even after paying the amount, your ICICI bank contract people are always disturbing on telephone regarding payment of amount.

I hereby request you that, if the amount is paid, then they should track it through the bank not by disturbing the Customer.

Despite of several reminders, today I had recieved a letter dated September 03, 2008 from ICICI regarding overdue charges of Rs. 3595. [Ref no: D1/209403/2/LPMUM[protected]]

I had already informed you that I will not pay any such overdue charges as the problem was at your end and my account is also holding sufficient funds so there is no chance of paying any overdue charges and also the installments are paid by cash for both the months[July 2008 and August 2008].

Further to your trailing e-mail, on behalf of this query, You had already sent a apologize e-mail on August 27, 2008 for the inconvenience caused. Then why such type of letters are sent to the Customers for overdue charges, if the problem itself is at bank level which is not yet resolved by ICICI bank?

Further to this, your contract people are disturbing me for payment. I hereby remind you that I should not get such calls from your contract people, if the amount is paid by customer, otherwise I will have to take some action on this.

I hope, you will understand the situation.

Awaiting for your prompt response at the earliest.

Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: ICICI Bank Customer Care
To: Sagar Vichare
Sent: Monday, September 01, 2008 2:18 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Mr. Vichare,

We refer to our telephonic conversation on September 01, 2008 at 2.00 p.m. regarding your e-mail for installment clearance.

We understand the issues that you have raised in your e-mail. Our senior officers are looking into the matter and we request you to provide 2 more working days to process your request.

For your safety DO NOT:
Write down or record your PIN, password or any other security information
Give your account details, password or any other security information to anyone.
Sincerely,

Anuja Desai
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm
DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.













Subject: Re: RE: Personal Loan [LAN No. : LPMUM[protected]]

Dear Sultana,

As per my telecon with Ms. Shruti Desai from ICICI [JB Nagar Branch, Andheri], the loan amount of Rs. 7090 is paid to your personel Mr. Sachin Kini from Secure Consultant. The ICICI payment reciept No. is 2059128 dated 30/08/2008.

This is for your information.

Thanks & Best Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: ICICI Bank Customer Care
To: Sagar Vichare
Sent: Wednesday, August 27, 2008 1:16 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Sir,

We apologize for the inconvenience caused to you.

We tried calling you on[protected]/05,[protected] and [protected] to assist you with your query, however, you were not reachable.

We have forwarded your query pertaining towards the debiting the Equated Monthly Installment from your Saving Account to the concern department. We will be able to resolve your issue within the next 5 days. Once again, please accept our sincere apologies for the inordinate delay.

Safe Banking Tip:

Never share your internet banking passwords & ATM/Debit card pin with anyone. ICICI Bank will never ask you for your ATM /debit card PIN and net banking passwords.

Sincerely,

Fahd Sultana
Customer Service Manager
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on <http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm>.htm

DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.







Subject: Re: RE: Personal Loan [LAN No. : LPMUM[protected]] - Reminder II

REMINDER II

Kind Attention: Mr. B. Madhivanan, Senior General Manager, Service Quality

Dear Mr. Madhivanan,

Kindly look in to this matter as Mr Santosh is unable to answer my question.

Mr. Santosh,

Kindly reply on the below e-mail at the earliest.

Your immediate response will be highly appreciated.


Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: Sagar Vichare
To: Sagar Vichare ; ICICI Bank Customer Care
Sent: Monday, August 25, 2008 11:30 AM
Subject: Re: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]] - Reminder I


REMINDER I

Mr. Santosh,

I am awaiting for your prompt response at the earliest.

Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: Sagar Vichare
To: ICICI Bank Customer Care
Sent: Saturday, August 23, 2008 5:24 PM
Subject: Re: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Mr. Santosh,

I will like to make it clear that there are sufficient funds in my account. If there is any problem in my account transaction, your executive should have informed me immediately which is not done from your side and you are trying to blame the Customer.

I have contacted several times on phone directly to ICICI bank at JB Nagar to Ms. Shruti Desai / Mr. Ganesh at Andheri branch and had reminded them that the amount is not yet debited from my account.

This is your bank's fault and hence I hereby inform you that I will not pay any overdue charges as my ICICI account holds sufficient funds. Your personel should have informed me that there is some problem in my account funtioning so that I would have arrange the amount in cash to your bank, but instead of your mistake, you are charging the customer, the overdue charges.

I once again remind you that I will not pay any overdue charges other wise I will have to take some other action through some other resources.

Kindly send your person to my office to collect the cash.

Awaiting for your prompt response at the earliest.

Best Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: ICICI Bank Customer Care
To: [protected]@idealcures.co.in
Sent: Saturday, August 23, 2008 4:13 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Customer,

We would like to inform you that your installment for the month of August 2008 has been bounced twice with the reason " payment Stopped under court order "

The due date for the installment is 5th of every month. Incase if the instalment is returned unpaid on due date, you will be levied cheque returned charges of Rs.200.00 + service tax @ 12.36% as well as overdue charges @ 24% p.a or 2% p.m (Penalty of 24%p.a. will be charged for missed installment till the amount is received by ICICI Bank).

For clarification kindly visit the below mentioned ICICI Bank Loans Department:

ICICI Bank Limited
RAOG department, Ground Floor, Zenith House
Opposite to Race Course
Keshav Rao Khade Marg
Mahalaxmi (West)
Mumbai 400034.

ICICI Bank Limited
Ground floor - 248, RPG Tower
J B Nagar, Andheri-Kurla Road
Andheri (East)
Mumbai 400059.

ICICI Bank Limited
132, Arenja Arcade, 1st floor
Sector 17, Near Apna Bazar
Vashi
Navi Mumbai 400705.

ICICI Bank Limited
Plot No.128, 1St Floor
Sundaram building, MCCH Society
Shivaji Chowk
Old Panvel
Panvel 410206.

Timing: Monday to Saturday 10.00 a.m. to 06.00 p.m. (cash acceptance Timings : Monday to Saturday 10:00 a.m. to 5:00 p.m.)

Safe Banking Tip:
Never share your internet banking passwords & ATM/Debit card pin with anyone. ICICI Bank will never ask you for your ATM /debit card PIN and net banking passwords.

Sincerely

Santosh Kaup
Customer Service Manager
ICICI Bank Limited

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
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