[Resolved]  ICICI Bank — Credit card

Issue still pending from last 2 years...

This is regarding my credit card no. 4477 xxxx xxxx 2007 bank icici new delhi, my credit card limit was rs. 20000/- and bank sent me a statement of rs. 34000/-they have charged me over my bill limit and as per cibil i have to pay only rs. 2500/- . For the recovery of excess payment they called me many time even thought i am ready to pay the amount as per cibil, but they threaten me to pay the excess amount, i am mentally harassed by them, bank people call me more than 10 time every day.

I want to settel the due payment as per the cibil only.

Regards
Vijay sharma
Delhi
[protected]@yahoo.com
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Aug 13, 2020
Complaint marked as Resolved 
 
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Unit ICICI Bank Bond — Payment of ICICI BOND

Please refer my letter dated 06/05/2010 on which you have send payment of my - TAX SAVING BOND – [protected] by cheque no 181261 dated 08/04/2010 for Rs.31687/=. You have mentioned wrong bank name “BANK OF INDIA” instead of CENTRAL BANK OF INDIA and account No-[protected] instead of account no-[protected] on cheque no 181261 dated 08/04/2010 for Rs.31687/=. Who is responsible for the said irregularity, harassment & unnecessary correspondence?
Due to wrong account number and bank name I am not in a position to take payment of above cheque. I am returning your above cheque.
Please cancel the cheque & send the payment of Cheque No-181261 Rs. 31687.00 issued by you, through NEFT for credit of my S.B Account No- [protected] with CENTRAL BANK OF INDIA, RAMTIRATH NAGAR, DELHI. IFSC No-CBIN0280307 without any further delay with interest of delayed payment & also inform me through my email address as mentioned below. If you failed to comply my request immediately, I will be compelled to take proper step for recovery of my money.

It seems that you have given less payment of my ICICI- TAX SAVING BOND –[protected].Please again calculate/verify your record that payment of my ICICI- TAX SAVING BOND –[protected] are correct in all respect with up to date interest.

BANK ACCOUNT NO—[protected]
TYPE 0F ACCOUNT-SB
BANK --CENTRAL BANK OF INDIA, RAM TIRATH NAGAR, DELHI
IFSC NO- CBIN0280307
Address: H.K.Verma, Legal Access Advocates, 132-A, Anarkali Complex, Jhandewalan Extension, New Delhi-110055
dude go to a sarkari bank and open a savings account

private banks are not for poor people

ICICI Bank — fraudulent transactions from bank account

on 18 jul 2010,early morning i recieved sms alerts regarding withdrawls from my account.total of four transactions took place amounting to total of 25000 rupees. The point to note is each transaction was just one minute apart and that too from three different atms. The card was with me only. I belive that these are not physically possible.but bank does not seems so and is not helping.
Hi,

We are sorry to hear about your experience. As communicated to you earlier the cards get destroyed. Please approach your bank for a new card.

Regards,
ICICI Bank Customer Service Team.
i have already filed complaint vide sr[protected] dated 18 july 2010.the bank has completed the so called investigation and refuse to help any further stating that these are PIN based transactions?while the card was with me only how could this happen i fail to understand.
i need some written proof of the transaction and the investigation by the bank to lodge an FIR with police.

ICICI Bank — Falce SMS of amount been credited

I am receiving false SMS from LM-ICICIBNK stating "NEFT Transaction with reference number **** for rs. *** is credited to the beneficiart account on ****"

I use to get this SMS in couple of days...

ICICI- Tax Saving Bond - 022005 - TSB - I — Non receipt of interest till date and Redemption of Bond

INTEREST ON MAR-08-MAR-09
DEAR SIR,
I am the ICICI BANK BOND HOLDER NO.6554051 APRIL-2005, till date I have not received any interest for the bonds. I am an Army officer and was posted in field(J&K border) and hence couldn't keep a track of the same. Now i am posted in Delhi and my add is- 56/8 Manekshaw Marg, Delhi Cantt, New Delhi - 10. So kindly send me the interest of my bonds as early as possible. Also
change my address in your records. The redemption date of my bond is 4th Apl 2010. Kindly send the chq for the same at my bank or my new address.
Thanking you,

Lt Col Dinesh Tanwar

ICICI Bank — Online Facility is too complex

Recently I had to go abroad for my business trip. Suddenly, I was in a position to transfer funds to my friend in India from my Indian ICICI account. I registered his account for which the ICICI said, it will send an URN number to my mobile. The mobile number I registered for mobile banking was also in roaming so I waited waited and juz waited...... 3 days ...... gone and no URN number. I spoke with customer care personnel from abroad. All they can answer me was , sorry sir, please wait and see.

PN: When they cannot understand the needs of their consumers, what is the use in doing a business. I was in immediate need to send the money for educational purpose and the Customer service personnel is asking me to wait. Isn't this ridiculous. No other option was also given.

Strongly condemn ICICI banking strategy for giving me mental stress and asking them to change their policies.

ICICI Bank — Deduction in balance

Hi,
Some amount has been deducted from my account under RTN CHG-532, I am trying to know meaning of this RTN CHG-532. If anyone know about this, please kindly reply.

ICICI Assure Wealth — MISSELLING

Sir,

Details of complaint is appended below in the form of letter addressed to ICICI. on every approach they tell that case is under investigation. 45 days past no refund received.

Pl help.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++
Aug 17, 2010
From,
Gurvinder Singh
H. No 243, Phase II
Karnal
To,
The Branch Manager (Through Karnal Branch)
ICICI Prudential Life Insurance company ltd
II floor, Harsha Bhawan, Unit No. 13-29,
Block No. E, Circle D, Cannaught Place
New Delhi 110001
Miss-Selling of insurance policy
Dear Sir,
The following is brought to your notice for investigation and action please.
(i) Your corporate agent Vighnahanta Direct Broking, Pusa road, New Delhi, approached me on 26
Jul 10 (form telephone no [protected]) stating that I have been selected for a special offer on
insurance scheme from IRDA, through your company with the following features.
· Term period of 5 years.
· Rs.6000/- cash back every year on a premium of Rs.30, 000/- PA.
· On maturity 120% guaranteed bonus of 1st year premium.
· Maturity benefit of Rs.2, 31,412/- on completion of 5 year.
· Insurance of Rs.3,00,000/- with riders of Rs.1,00,000/-, Rs.6,00,000/- and Rs. 9,00,000/-
for Medical insurance, Accidental Insurance & Accidental insurance with Govt. vehicle
respectively.
· Tax free Partial withdrawal after 3rd year & Benefits U/S 80C.
(ii) On being inquired as to why this policy is not available through local branch, I was assured
that this scheme is available to some selected persons only. It was also assured that I will receive
bond within 15 days of submission of my application as per details mentioned above, otherwise
policy can be cancelled within 25 days of receipt of the bond.
(iii) On their advice, I applied for a policy named Assure wealth vide your application no
LL39404137 dated 26 Jul 10. The entire relevant document such as ID proof, Copy of Ration card ,
Address proof etc duly signed by me and a cheque was handed over to Mr. Praveen Sharma
(Mobile no [protected]) on 26 Jul 10.
(iv) I was tracking my application through your customer care and this agent regularly. In
between, whenever I approached this agent and I was assured of their commitment. I have the
details of all conversations done with them.
(v) On 13 Aug 10, when I approached customer care I could found that my policy derails were
different than what I was committed by agent. My ID proof was missing, my contact details and
address was also mentioned wrong. I got the contact detail corrected through customer care and
as per their advice; I approached your regional office for further clarifications. I find myself a victim
of fraud and miss-selling done by the agent.
(vi) I approached agent again and apprised them about the details. I was told that the very
agent, who rendered detail of the policy, is on medical leave and they are sorry about the
misguidance to me. On being told to put up the complaint of the case, I was assured that they will
fire the agent and nothing else they can do.
(vii) Now I feel that I may not be the first victim. Many other people might have been facing
the same incidents. Kindly take action against your corporate agent so that the other people are
mot made victim by them. The address of this agent is:
Vighnahanta Direct Broking
Plot no 26, Block 34,
2nd floor, Nai wala Estate,
Western Extn., Near Metro Station,
Pusa road, New Delhi
(viii) I approached your karnal office to cancel my policy and refund of amount. I was informed
that the policy is already in force and can’t be cancelled as pre issuance. This is a clear cut case of
fraud done with the help of your branch. It needs investigation on the following lines
· The login person entered the details in data base at your branch.
· Why the supporting documents were not verified while incorporating the policy
details by your branch.
· If the documents were missing then why the details were entered in data base.
· How the policy has come in force without proper documents & verification.
· Did your company have counter check against such agents and approach customer
before finalizing policy. If yes then why the SOP not followed.
(ix) Kindly refund the entire amount together with interest till the date of refund, failing
which I will approach the honorable court for justice. Further Media will also be approached for
exposing this fraud.
(x). Application for refund has already been submitted on 16 Aug 10 to your karnal branch.
Thanking you in anticipation.
Yours truly,
(Gurvinder Singh)
+++++++++++++++++++++++++++++++++++++++++++++++++++++++
.

ICICI Housing Loan — misplacing of my documents

Sir,
I had taken a housing loan no. LBRNI [protected] & repaid in full. At the time of application for above loan, I had submitted original documents of the Sale deed, Motation paper, Malgujari receipt, Approved plan, Estimate, etc. But at the time of closure of above loan original Sale deed, Motation paper and Malgujari receipt has not been returned.

Therefore you are requested to kindly arrange to return the same at the earliest.

Your's faithfully
Birendra Kumar Singh
Mob.- [protected]
SIR they are harrasing me by sending some peopel at home and they are using bad langauges with ladies at home when i go for my work and also on my telephone they are mantaly harrasing me when i asked them that i have complain in consumer forem so please dont you disturb i have already paid the amount lets see what consumer foreum desides they dont give any respe ct so do some needfull
I JIWAN KUMAR USEING YOUR CRADIT CARD NO.[protected]OOO5 (ICICI BANK ). BUT DUE TO MISS UNDER STANDING THAT[protected]DATED[protected] PAYED BY SAID C - CARD TO [protected]@.COM (MERCHENT), THE SAID AMUONT 350 I WAS THINKING IN INDIAN RUPEE BUT IT NOT. AND I MAIL TO [protected]@.COM SAME DATE[protected] TIME AT 07-15 P.M. FOR CACELATION OF MEMBER SHIP AND REFUND MY (350 ) TO MY SELF OR ICICI BANK.SO I REQUESTED TO YOU PLEASE HOLD THE SAID PAYMENT AND INFORM ME. I AL SO REQEST TO CUSMER CAIRE BY M. NO [protected] ON DATED[protected] THREE TIME,[protected],[protected],[protected].[protected],[protected]AND,[protected] SH. SUDESH )TOLD ME THAT I WILL BE GET (350 ) REVERSAL ON DATED[protected] FRIDAY CAN BE CALL ME M. NO.[protected] PLEASE DO IT AS SOON AS . THANKS WITH REGARDS. JIWAN KUMAR M. NO, [protected]
I JIWAN KUMAR HOLDING YOUR C. CARD NO. IS [protected]. I MAIL TO YOU DATED[protected] IN THAT MAIL I WRITE M. NO. [protected] IT IS INCORRECT MY CORRECT NO IS [protected] . I AGIAN REQUESTD TO YOU PLEASE SALVE THE SAID REFUND MATER AS SOON POSSIBLE THANKS JIWAN .KUMAR --[protected] --DATE[protected]

ICICI Bank Credit Card — rEGARDING NON CREDIT OF PAID AMOUNT IN MY CREDIT CARD ACCOUNT

After reading your mail on 17/09/10 I am surprised that you have written that you have received payment cheque on 16/09/10 but i have deposited cheque on 07/09/10 at your muzaffarpur branch code 0306 and my account was debited on 09/09/10. you are requested to verify your record and correct date of payment as on 07/09/10 istead of 17/09/10.

ICICI Bank — atm machine prob. i lost my card for that

my self sanket gupta from balaghat (m.p) i m doing job in bangalore...i went to icici bank atm but gard didn't told me that there is problem in machine..my atm card was captured by icici atm j.p.nagar 7th phase bangalore, when i asked to gard then he was used abuse languag gard no.(B.L 1731) & he told me to go to police station and complain,wht i will do i don't know,thn i went to icici bank in b.t.m 2nd stage there i mat one person in second counter,he told me to go to icici regional office 4th cross lalbagh bangalore...i went over there thn gaurd will not allow me to go upstare, he told me to go to sbi and right one application for card stolen...thn i went to sbi j.p.nagar and meet with bank manager he told me to block your card and apply for new card...what is this i m so far away from my home town..he told me i can't do any thing for that, thn i had talked to father to go to sbi n and block my card n apply for new card...i have no money in my pocket....no proper answer comming for any of that persons...till now i m fasing problem...its all happen for that gard only and that icici atm falthu machine....personal sugesattion for all of you plzz don't use icici bank atm machine...

ICICI Bank Coimbatore — Money not credited back

Hello Sir,
I was paying my Broadband bill through ICICI online Banking, when the transaction was processing, some error occurred and then I received the message saying the "The transaction was not successfully completed, and the money will be credited back to your account". When I checked into my account History in ICICI online banking , the amount 715.85 RS has been debited, so I confirmed with the Broadband Team that the bill amount was not credited. So I emailed ICICI Manager saying the above mentioned things. One day an ICICI agent called me back and I narrated her about everything happened. She promised me that the amount will be credited back within next two days, but till now the amount is not credited and I have sent around 5 emails to the Manager, and no response from him.

Thanks,
Ramjee R

ICICI Services — ICICI BANK CHEATING INDIANS

ICICI CUSTOEMRS DO NOT USE ICICI SERVICES

ICICI is highest level in bank cheating amonng the country. There are more than 4000 cases pending aganist ICICI bank - INS and other services.


Pls read the below issue released on TMAIL NEWSPAPER DAILY THANTHI on 17th SEPTEMBER 2010 FRIDAY

SEP 17/2010 ICICI bank branch manager NALLISWARAN. Arrested for misuse of others credit card, and supported the misusers. with support of ICICI BANK manager the gang cheated upto 15 lakhs from customers.

Who stole customers cr card numbers and used for booking air tickets and other services.
It not a dificult to find the credit card number and other details for the bank mangaer. Card users be carefull with ICICI bank.
I am posting this as i am too suffered by ICICI bank a lot. As a intrest in public i am posting this. Dont think that its not happen to you- tomorrow same thing will happen to you also. we lots of other good banks. change over there.
I am feed up paying more interest rate when compare to other home loan provider.I am paying 11.5% for lessthan 15L amount.

Whenever RBI hikes the interest rate, ICICI are increasing it.

The same RBI release news with decrease interest rate, ICICI have not done it . Instead of decreasing directly, ICICI are asking customer to convert the existing home loan to fresh home loan. Which start freshly and nothing benefit for customer.Ultimately the same tenure, same EMI amount only the interest rate number changes.
I am really puzzled about the calculation. So I am planning to go to legal advice on that.

Please advice me on this.
This is a simply issue. Why are you making it a panic ? Your card was eaten by icici atm so first thing you need to do was to call your card bank & ask them to block your card immediately then contact the nearest branch of atm bank & ask them if they can return your card. if not, then contact your bank that your card is stolen.. apply for a new one & get a new card within 10 - 15 days. Not a big issue. Machine are machines & can be spoiled any time... Nothing wrong with ICICI Bank ATM. I use it for 10 years almost & never had any issues.

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