ICICI Bank Complaints & Reviews

Dear Sir/Madam,

I will very firstlly tell you that i am very much happy with icici bank services, this is the only reason that i was unable to close my relation with icici, but there are some issues created by icici bank executives as below, due to this i am very much unhappy.

I Have received a letter from bank regarding my cr-card diduction from my company savings account, this is to inform you that i had already maid all the payments against my cr-card and there is no dues towards my cr-card, which also been confirmed from your executive, for which i also have a phone recording, then too i was harressed & mentally torchured from ICICI bank for the same reason, inspite of explaning many time that ICICI bank had made a mistake in my dec 2006 statement they have charged me access amount in same month, but now i think i will have to go legally for the same case as icici bank has blocked my money which is my salary account, this is like untrustng any bank, any bank can do this to any one there are many other way to exploit the situation, i can also send letter regarding the same to rbi bank, i can also put matter in bloggers site, can send a notice of fraud to icici bank, i can put a public notice in economic times, but all this is time consuming, best is that i will request you to please go through my cr-card account statement and then decide what is to be done either i confirm you that i will do all above said, no matter what ever expenditure are affected to my pocket.
Thank you
Gajraj Soni

ICICI Credit Card — harrasment for cr card bills

HARRASMENT

This is my last time for me to launching complaint against cr. Card pls. see in this matter I am way paying my actual amount with is due from my side but ur giving me a bill with late fee & so much interest last time I had received one call from ur side regarding payment ur person told me that now we had clear all ur due now u have to pay us only 190/- RS ( as an interest that we can not wave off and after that no dues are pending in last I am agree to pay that amount to sot all the problem and after that I stated purchasing on cr, card before that I hadnot purchased a single item on it & now I am going pay on the amount with is actually due after detecting 190/- RS

Thanking u

Pls see in this matter as soon as possible
My card no.[protected]
Ramesh chand saini
Cust id 824689

Dear Sir/Madam,

My experience says you deposit the money in your account with ICICI Bank and the account can be zero any time... I was having some around Rs. 5500.00 in my account and suddenly in evening i got the message the there is transaction of Rs. 5500 from my account and i immediately called up bank, they said they will find it and will revert me and
No need ot mention this that all know how much they revert back...

Then i lodged a written complaint a for this in ICICI Bank through mail but now almost more than 3 months passed they are saying they cant do anything...

I WAS NEVER REGISTERED FOR ANY KIND OF INTERNET TRANSACTION WITH THIS ACCOUNT...

SO THE MONEY DEPOSITED WITH ICICI BANK IS NOT SAFE AT ALL..

THANK YOU
NITIN

ICICI Bank — NOTICE AFTER THREE MONTH OF FULL & FINAL PAYUMENT OF CREDT CARD

DEAR SIR
I HEREBY INFORM TO YOU THAT :

I WAS A CREDIT CARD HOLDER OF ICICI BANK MY CARD NO. [protected] DUE TO SOME BAD SERVICE PROVIDED BY BANK I AM STOP TRANSCATION & TALK WITH THEM FOR REDUCE UNNECESSORY CHARGE DEBIT BY BANK. AFTER FEW MONTH BANK WAS READY FOR FULL & FINAL PAYMENT IN ONE TIME BASIS. I AM GIVEN PAYMENT ON 21.04.2008 (AS PER RECEIPT) AND MATTER WAS CLOSED. BUT AFTER RECEIVED PAYMENT THEY ARE CONTINUE HERRASMENT TO ME FOR PAYMENT I AM TALK WITH THEM AND INFORMED TO BANK I AM ALLREADY PAYMENT GIVEN TO BANK. NOW I AM MENTLY DISTERB & SOCKED AFTER RECEIVED TELEGRAM FROM ADVOCATE OF BANK ON 01.08.2008. BANK WAS GOING TO FILE SUITE AGAINST ME UNDER SECTION 405, 406, AND 420OF IPC. AND TALK WITH BANK ABOUT THE MY SETTLEMENT BUT BANK OFFICER ARE NOT GIVEN SATISFY REPLY.

TO LOOK AFTER I THING WHY NOT I AM CLAIM FOR MY INSULT HERASMENT & MENTLY DISTERBANCE CREAT BY BANK. PLEASE ADVICE

MY CELL NO.[protected]

Dear sir,

This is in reference to a complaint logged with ICICI Bank. I am MD.Salim Momin holding a credit card of ICICI Bank (Cr. Card No. [protected]) for approx. 1 year. I have made a full & final sattlement of my card on 5-Sept-08 & i have not received the settlement letter with the payment receipt for the same. I have submited the Written request to blocked my credit card in Bommanahalli Credit card ICICI division also and they have blocked my Credit card. Since I did not do the transaction and Every month i m getting charged. CARD STATEMENT 21/11/2008 to 20/12/2008 its says i need to pay 741Rs. When i have cleared the hole amount For what reason you charging on STATEMENT Why are you sending me a Bill's Every Month. I want the clarification for the same.

REGARD's
MD SALIM MOMIN

([protected])

MY CREDIT CARD No/.[protected]
I HAVE ALREADY PAID FULL PAYMENT AFTER DISCUSSED WITH YOUR EXECUITEVE Mt. RAJESH ( SAKAR-1 BRANCH, AHMEDABAD) On Dt. 29-07-08 VIDE RECIEPT NO. 6005107
AND HE WAS COLLECTED CREDID CARD IN BROKEN CONDITION FROM ME, I HAVe RETURN EVIDENCE THAT NO MORE DUES AFTER THIS PAYMENT

BUT SINCE TO DAY WE ARE RECIEVING TOO MUCH CALL FROM UR EXECUTIVES AND BEHAVIER DIRTY LANGUAGE, SO WE ARE REQUSTYED TO YOU PLEASE SOLVE OUR PROBLEMS

WAITING FOR YOUR REPLY
M.P.PANCHAL

MY CREDIT CARD No/.[protected]
I HAVE ALREADY PAID FULL PAYMENT AFTER DISCUSSED WITH YOUR EXECUITEVE Mt. RAJESH ( SAKAR-1 BRANCH, AHMEDABAD) On Dt. 29-07-08 VIDE RECIEPT NO. 6005107
AND HE WAS COLLECTED CREDID CARD IN BROKEN CONDITION FROM ME, I HAVe RETURN EVIDENCE THAT NO MORE DUES AFTER THIS PAYMENT

BUT SINCE TO DAY WE ARE RECIEVING TOO MUCH CALL FROM UR EXECUTIVES AND BEHAVIER DIRTY LANGUAGE, SO WE ARE REQUSTYED TO YOU PLEASE SOLVE OUR PROBLEMS

WAITING FOR YOUR REPLY
M.P.PANCHAL

Sir,
I have received a cheque for Rs.26400/- by way of cheque number 360530 dated 08.12.2006 from ICICI Bank Limited as loan and to be repaid in 24 equal instalments with an offer to be start the instalment from Feb 2007.The loan Number is [protected]. No amortisation schedule for the account was received by me. Every month they used to send the statement. Accordingly I have paid the 24 instalments.The payment mode in their statement is immediate. I have completed the payment by December 2008 itself . i.e principal of Rs.26400, interest 4752.02, service tax-585.32. totalling to Rs.34592.60. Even after it OneVenkata Krishnan of their Ramnagar Branch has blocked my savings bank account and asking me to pay Rs.20023.66 in addition to what is paid by me. On seeing my account I have contacted at his office after talking with him over phone. But he is not even trying to hear my grievance and entrusted to one Mr.Radhakrishnan. He asked me to Rs.2600 on 6.02.2009. I have agreed and gave an authorisation letter to debit my account. So the total amount paid is Rs.37192.60.For loan amount Rs.26400 I have paid Rs.37192.60 inclusive of interest and st. Evenafter it they are insisting me to pay RS.21623.54. They have charged RS.1356 as penalty, st and late payment fee every month. they used to charge this every month even i payt he instalment in ist, or seventh or before twenty fifth. Daily different different persons are calling to my office and house and torturing me to pay Rs.21623 even after the payment of Rs.37192.60.This torture made me to suicide myself. I am not able to concentrate on my day to day affairs. Nobody is willing to settle this issue. Please help how to come out from this torture. I never cheat the bank. I have completed the loan amount to the tune of Rs.37192.60 for the loan amount of Rs.26400. Kindly help me

Dear customer care,

Iam totally frustrated by the torture given by the Collection department by their abusing words, i have recorded the voice of the ICICI rep who had tortured me, he not reveling his name also .

Contacted no was :[protected]

are tum log credit card kyun lete ho fir...

I was holding a credit card of ICICI Bank (Cr. Card No. [protected]) for approx. 1 year. I have made a full & final sattlement of my card on 21st Jan 09 & received the settlement letter with the payment receipt for the same.
But the Advocate of ICICI bank Mr. Rajeshis repeatedly calling and harrasing me for payment, he is extremely rude and doesn't seem to understand the situation. I am seriously contemplating moving to the Lok ayukta to lodge a formal complaint against this harrasment.
The whole matter is getting very complex & has effected may reputation in office.
Kindly look into the matter & get the same resolved ASAP.

Regards
Amit

LPMUM[protected] COMPLAIN OF FRAUD
Dear Sir/Madam,
For the above Loan A/c I had requested the Loan Agreement Copy from the Bank as I was not at all given the Original Loan Agreement Copy from the Bank at any time.
On receiving the Loan Agreement Copy I found out that Bank has conducted Fraud by altering the prepayment Charges from 2% to 5% by altering it in the Bank Copy and have also put my Fraud Signature alongside. For this go through the attachment send herewith 4031_001.pdf.

I have the Customer Copy with me having the prepayment charge a 2% menntioned in it. For this go through the attachment send herewith 4030_001.pdf.

Dear Sir/Madam


Sub: Partiality with Old Home Loan customer. (Not given benefit to old customer)

Please give answer point to point, you give answer in mail only email.-


This latter to be forward to higher authorities, who can take decision?

Please read the application before given answer to me don’t give same computerize answer.

Give answer with my point to point don’t misguide me.

I am very clear in matter complaining, so don’t tray to divert me in other side.

I know all type of your home loan scheme, so give answer with as per rules and regulation.

Please give answer properly, and understand my point, don't repeat same theory, or I think you know my question but you don't have answer, so you are divert me in other side or I have to live this for other legal way in the court of rule.


Please see with future business you are not given any condition about in future you are not given /eligible for benefits to same (FRR) customer. It is a violating of same as same benefits theory. As per your term and condition, you are not write this things that home loan customer is not eligible for reducing of interest rate by the ICICI Bank for new customer, So you are violating the term and condition it may be wrong as per legal and customer protection by government of India and RBI rule, So I am requesting you please change your condition for all the home loan customer, It is not a matter of interest but human mentality is also changed.
Please ask what is the different between old and new home loan customer. You can give free life insurance to new customer it is ok but in rate of interest is a violation of terms and condition with old and new customer of home loan.
It is a one type of misguiding of home loan customer, what is the guaranty for new customer to not increasing 10.25% to 11.25% within some time,(10.25% is life time rate) How much time you are given 10.25% of interest to new customer.
You cannot make different between same types FRR customer, because you give other benefits to new customer but this is a partiality with old and new customer. This type of offer is reducing your business with effect to old customer is going for new agency, Other wise you convert all the home loan to new home loan with effect from 10.25% rate of interest.
It is a highly object by old home loan customer I understand your matter but I am asking about your Disparity between two customer who taken house loan from you in same system Floating Reference Rate(FRR) but one is offering 10.25% and old customer is not important for you so I am worried about your Floating Reference Rate Disparity, So I am asking about this matter only all other thing I know very well , but why you are making this type of Disparity, You have to make same treatment to all Floating Reference Rate customer, You given chance to variable for all not for someone,
Give replay with consult matter, you forward my application to higher authority

Forwarding of my suggestion to the concerned authorities, who can implement Customer satisfaction and I hope it is taken positively in favors of home loan customer.
One more request is that you give facility for business to new customer but don’t create disparity between the customers. You have to give benefit to your entire home loan customer.
Make competition with other Home Loan finance companies, not with your own customer who taken Home loan from you. You attract other customer from other Home Loan finance companies. That is making you high business profile.

I requesting you take imperative decision and make different with other Home Loan finance companies. Make Marketing with other.


Please advise me what I have to do?


Thanks


(B M Solanki)

fend trancfer in my card

SHIKHA CHAUHAN

Address:
C-83/8 Mohanpuri,
Arjun gali no.7, Moujpur
Delhi:110053
Contact no.[protected]
Email id : chauhanshikha.[protected]@rediffmail.com

Objective
To work in a challenging and responsible position where my professional background can be utilized for the progress of the organization and to update myself with the latest technologies, so as to enable myself to establish in future

Academic Background
• Graduate From Delhi University
• 12th from CBSE Board in 2005
• 10th from CBSE Board in 2003

Computing Skills
• 1 Year Diploma Course (DIT) From Lal Bahadur Shastri Institute

Work Experience
• 3 year experience in teaching line as a teacher
• Total 9 month experience in Bank (DSA)

Company name
• Company Name: ICICI Bank
• Duration: 6 months
• Designation: TC
• Job profile: worked as tele executive.to achieve target on time in credit cards and to convince
People by explaining some extra benefits in credit card.

• Company Name: BARCALAY Bank
• Duration: 3 months
• Designation: TC
• Job profile: give info abt BARCALAY bank credit card receiving appt & an send executive
to the customers office or home 4 collect perticuler doccument as per cust given time

• Current Employee: INR Technology Pvt Ltd
• Duration: 3 months
• Designation: Collection Executive
• Job profile: my job profile is there as cce collection process we handle all the cst who not
paid our credit card bill we found the coustmer and traced them and all the details which had been provide by the coustmer and all collect the money we found the more coustmer who not payed
his bill since 3 or more than year we traced them and collect the money that is my job profile

Personal Details
• Father’s Name : Mr. D.K. Chauhan
• Mother’s Name : Mrs. Rajesh chauhan
• Marital Status : Single
• Date of Birth : 21-Aug-1987
• Hobbies : Music
• Language : Hindi/English

Declartion
• I hereby declare that all the information I have mentioned is true and is in best of my knowledge.

Place: Delhi Shikha chauhan
Date:

Personal — very good

Hi,
I am Rajeev, I have been see many compalints against FIsrt FLIGHT but friend i have very long exparience with FFCL that FFCL is very very good company in INDIA. Its Infrastructre is very large and its people is also very helpfull.

FFCL product Emotional Bond is very wonderfull product. its delivery and qulaity is very pure.

So, I hope FFCL is good, Reliable and speedest compay .

Thankx
Rajiv Ranjan Jha

Personal — POOR SERVICES

I HAD BEEN FORWARDED THE NAME OF GATI HOME PACKERS & MOVERS FROM JUST DIAL SERVICES ON MY QUERY.

Extremely poor services. Do not get carried away by all promises. All false. I am not sure if this is a part of the BIGGER GATI GROUP, THOUGH THEY ASSERTED SO. . I had booked my household items on 03rd of Jun for Delhi . I was promised it will be delivered in 3 days. Today is the 8th day and there is neither any sign of the items nor is any one owning up the responsibility and giving us the correct information.

My advice, GIVE THIS COMPANY A MISS . I AM ALSO ADVISING JUST DIAL TO DE-LIST THIS COMPANY FROM THEIR DATA BANK OR ELSE PEOPLE WILL LOSE FAITH IN EVEN JUST DIAL.

Will update .

I am Wasim Sayed, holding an ICICI bank salary account. I am going through a worst case problem where we can highlight what kind of irresponsibility we can expect from ICICI bank. I would request all people not to use ICICI bank accounts.



1 Dec 2008, 04:12 pm: I tried to do an ATM transaction from SBI ATM for Rs 19, 900, there were some connection issues with the bank's ATM, I didn’t receive the amount, instead a slip stating "unable to process" click here - http://www.hisaan.com/worst_customer_service/ICICI_SBI_ERROR_ATM_SLIP.jpg

Somebody could have put a board at the ATM Machine with a warning that there is a network issue????



1 Dec 2008, 04:24 pm: I received a message on my cell phone stating “Your Ac XXXXXX537022 is debited INR 19, 900.00 on 01 Dec. Info: NFS*CASH WDL*01-12-08*16:14:05. Total Avbl. Bal is INR 1, 890.00”

Look once again at the available balance and tell me how can I spend 8 days in 1, 890 Rs????



1 Dec 2008, 04:26 pm: I called ICICI customer service at[protected], I should rather say NON-CUSTOMER SERVICE, spoke with an agent he offered me to wait for 8 working days, I asked for an escalation and spoke with his supervisor “Mr. Cheeranjiv” even he said the same thing and promised a refund in the said time frame.

What is the reason ICICI spends money on such people????



1 Dec 2008, 04:55 pm: Mr. Cheeranjiv called me from[protected] and asked me to send an email with the scanned copy of the transaction slips to yashashree.[protected]@icicibank.com with the subject “KIND ATTNN : Mr. Cheeranjiv and Mr. Jagdish”.

What if I didn’t have had the money left to scan and even send an email????



1 Dec 2008, 06:46 pm: I sent an email with the scanned copy of the ATM slip as requested, Click here - http://www.hisaan.com/worst_customer_service/mail_sent_to_icicibank.JPG



2 Dec 2008, 10:00 am: I went to my bank branch in mindspace malad, to learn that the branch manager wasn’t present and spoke with Ms Sheetal Agarwal the Branch Operations Manager, the way she dealt with me I can understand that she wasn’t even worth being appointed as a Housekeeping staff, when I informed her she just kept on saying that ICICI is not at fault like an IVR. When I told her that I would not have any other option then taking the case legally or reporting to press so that all come to know about the real face of ICICI, she had to say that ICICI really didn’t bother a bit and I can do whatever I can.

Obviously if the senior officials display such careless attitude and respect for their customer, what can we expect from ICICI, which can spend on big faces like AMITACH BACHCHAN to become the face of ICICI and try to extract the money from innocent customers by charging them incorrectly and then giving huge salaries to such people?



3 Dec 2008, 08:58 pm: Mr. Jagdish called from[protected] and informed that he has received the request and he is going to look into the case, he will get in touch with SBI and revert by tomorrow i.e. 4dec.

It took 2 days, 2 hrs for this great person to call me and convince me with some more bluff, wasn’t that really quick???? HATS OFF TO ICICI.





6 Dec 2008, 01:03 pm: No response, no callbacks, nobody interested in helping. Had it been the other, you owe some money to ICICI they will call you at least 30 times a day non-stop, but here they didn’t even bother to call me once in 3 days. I called ICICI customer service at[protected] and spoke with an agent and then with his supervisor “Mr. Subash” he informed me about all the same points that were almost rote by me. When I was informing him that I had sent an email and also I had received a call from Mr. Jagdish (he was unaware), and then I asked to speak to Mr. Jagdish immediately and he transferred me to him. Mr. Jagdish, as if reading from a script began saying that it is not a fault of ICICI and that I had dealt with a non-ICICI ATM. I will have to wait.

Mr. Jagdish, where were you from past 3 days, let me remind you, you were about to call me on 4th Dec 2008.





Let me ask a few questions to you.



1) Who will compensate the losses that I incurred due to the delay in payment?

2) Whom should I catch responsible for the error SBI or ICICI (for encouraging non-ICICI ATM transactions and then refusing to help their own customers)?

3) Why should I invest my money (phone calls, emails, scanning….etc), should it be borne by the customer or the bank?

4) I think this is probably the reason, why ICICI’s customer base is reducing, and add one more to it. I pray I am never going to have a relation with ICICI. Is this what we save our money in bank for?





…. To be contd.





Wasim

[protected]

6 Dec. 2008, Sat, 02:26 pm.



view thw original content at http://www.hisaan.com/worst_customer_service/ICICIBANK_WORST_CUSTOMER_EXPERIENCE...⇄

Request
This is to inform you that this is our A/c no.[protected] ICICI BANK MILLER GUNJ, LUDHIAN has closed. so we want NOC. PLS send this address. # 3697, Sahid Baba Deep Singh Nagar, Ambala Bye Pass, Tpt Nagar, Ludhiana.
I shall be thank to you.
thanks.
your faithfully
Varinder Singh

Sir,

Pl. send me a branch manager or dealing officer phone number of your malad ICICI branch (mumbai) india.
Thanking you.

Respected sir,
i am maheskumar.I want to know the details of the account that is it is existing or not thats it not any more the account no is[protected].and account name is(aarzoo enterprses).Please sir they have told me to deposit the money in there account of rupee 45, 000 so tell it is fake or corect.Thank you sir.

Date: 31.07.2009

From,
Mahendrasingh A. Rawal.
A/5, Durga Housing Society,
Pune link Road, Shivaji Colony,
Kolsewadi, kalyan (E) 421306
Mobile : [protected]


To,
The Branch Manager,

ICICI BANK,
Free Press Building,
Free press Journal Marg,
Mumbai – 400021

Dear sir,

Sub: Remove freeze for the Bank Account No.[protected]
Also Closure the Bank Account No:[protected]

With reference to the above mentioned Account, we would request you to remove the FREEZE & close the above Account No:[protected] name of MAHENDRA SINGH A. RAWAL. Also we are submitting herewith Bank Cheque Book and Debit Card no. [protected] for cancellation in your nearest branch.

Now I request you to please close my above account as soon as possible.

Please do the needfull & oblige.

Thanking you,
yours faithfully


Mahendrasingh A. Rawal

Iam Sivanantham, I would like to know SWIFT CODE OF ICICI BANK, 1-INTERNATIONAL BANK DIVISION, ICICI TOWERS BANDRA KURLA COMPLEX, MUMBAI 400051. BECAUSE MANY TRANSFER PURPOSE.

I have never applied for an ICICI card but still I have received a couple of SMS stating that the card has written back due to Address issues and another SMS stating it is blocked. I tried calling the Customer Care, there is no option of talking to a Customer Executive, it was really painful that such huge organizations do not understand the Customer's base. The SMS is also not clear and it does not have a Transaction or a Reference No. It starts with SR[protected]. I donno may this is the number which is not clearly stated ..

Dear Sirs,

I work for company "Neelkanth Realtors Pvt. Ltd." and have an account with your bank in name of "Neelkanth Realtors Pvt. Ltd. - Neelkanth Heights C.F.(Account No. is[protected].

I have applied for cheque book for above mentioned account thrice, but even after applying for so many times i have not received cheque book. Due to this my company may suffer badly.

So i request you to issue me a cheque book as soon as possible.

Thnaks & Regards.

Subodh Kambli
Accounts Head

Dear Sir,

My account not active within 6 days, i am not satisfy with your bank process.Your customer care people simply saynd within 3 days u will be get active...but still i am not get actived my account.
AC No.[protected]

Dear Sir,
My A/C No. XXXXXXXX5575 NRE, I Aplyed For Check Book on 25th Of Julay 2011 .
Still I Waiting For My Check Book . I Recieved Mail From Bank >

Dear Customer,
>Cheque Book has been sent to your address on 26-JUL-11 by courier. If not received between 5 to 10 working days, send DESP SR[protected] to 5676766
This is an auto generated mail. Please do not reply to the same.
Regards,
Customer Service Team.
ICICI Bank Limited.

So i request you to issue me a cheque book as soon as possible.

Thnaks & Regards

Brajesh K Kunwar

Hi!

I am working with American Express. i have my corporate account with ICICI. I wish I could change it to any other bank. My wallet was stolen, my pan card, ICICI, HDFC debit cards and my HDFC credit card were stolen.

I went to my nearest ICICI branch at B2 Janak puri, New Delhi and i was given a treatment like i am a deep . I hate ICICI since that day.

I had no source to withdraw money, my bills were on my head and i did not know what to do. I went to ICICI branch and told them the situaion i was in. they just took me as another customer and sadi that they can do nothing. this was a heartbreak.. and i hate ICICI. I asked for a Insta Card so that i can withdraw money from ATM. I was told that they dont have a stock. this is an extremely worst example of customer service.. may be ICICI needs to think a lot about people before recruiting them.

I know what customer service is, cause I'm working with American Express, which is no 1 in customer service.

plz ICICI act and rectify your errors...

I am having credit card of ICICI bank and suddenly one day i get a message that particular amount is due. When contacted help desk said it is pending for about about 6 months before and now only we have recieved cheque returned from the bank.
I requested to send me the returned cheque.
But cheque did not come to me and bill is sent.

Inder Dev
[protected]

Sir/ Madam,

Sub: Refund for amount of 5736/- against ticket booking failure.

Ref: Order No.:[protected], 2tickets from Chennai to Vizag, Dt:19.06.09
User Name : Prasad V

I have processed two tickets from Chennai to Visakhapatnam - Air India for 19th June'2009

Fisrt Step : I filled the details of the passengers 1.)Mr.D.S.K.Prasad, 2) Mrs.KOMALI KRISHNA
Second Step : I've mentioned the billing details through ICICI Credit Card.
Card Holder's Name : Mr.R.A.SURI, Cell No:[protected], Card type : VISA

Third Step : As soon as I processed to continue It declined and failed to book the tickets.
Tickets were failed to be booked but the amount was credited from the card.

So, I request you to kindly refund the same to the account and do the needful.

Thanks & Regards,

Prasad.

this ICICI is fraud company

To
The Manager ICICI Bank
Credit Card Department
India


Sub: Refund of Rs. 13,800.00 paid to ICICI towards cedit card
Ref. Credit Card No.[protected]

Sir,
I hold a credit card of ICICI of the above no. i.e. [protected]. My credit card bill for the period 19.05.2007 to 18.06.200 amounted to Rs. 13,800. I deposited a cheque No. 484966 dated 4.07.2007 of State Bank Of India, Vadodara Branch amounting to Rs. 13800 in the collection box. This cheque was misplaced by ICICI. They then asked for the amount for which I issued another cheque of Allahabad Bank, Rajmahal Road, Vadodara dated 18.07.2007 amounting to Rs. 13800.00 which was collected personally.
The proof of all this is as follows:
In the bill for the period 19.06.2007 to 18.07.2007 I was levied late fee amounting to Rs. 337.08 , which was reversed after a lot of discussion with the phone banking officer on 8.08.2007 in the bill for the period 19.07.2007 to 18.08.2007 .
Now the ICICI bank has traced that cheque and deposited the same in my credit card account on 4.10.2007 without informing me. When again I talked to the phone banking officer Mr. Chitanya he refused to note down my complaint on 7.10.2007 for refund of this money to me. He then narrates to me that the cheque was dated 4th October hence it was credited on 4th October.
Is it right on your part to debit this amount twice from my account without informing me? If it is not I once again appeal to you to refund this money in my saving bank account held with the Landmark building, Vadodra immediately. The account no. of this is[protected] and immediately inform me.

Udai Pratap Singh
[protected]@yahoo.com
[protected][protected][protected][protected][protected]------
Dear Mr. Singh,
On the basis of our records, the cheque payment of Rs. 13,800.00 is credited towards your credit card account on October 4, 2007. These are the details for your reference:
04/10/2007CHEQUE PAYMENT RECEIVED, THANK YOU 13800.00CR
Your credit card account total outstanding amount as on october 7, 2007 is 20008.83. We regret to inform you that it is not possible to refund the cheque payment Rs. 13,800.00.
B Raju
Customer Service Officer
Sun, 07 Oct 2007 16:01:00 +0530
[protected][protected][protected][protected][protected]------Dear Mr Raju
Custome Relation Officer

You have not understood my representation/complaint I presume, and hence I give once again the opportunity to rectify your mistake or else the matter will be taken up with higher authority. First the outstanding balance as on 4th October 2007 was 29,271.00 and not Rs. 20008.83 as you mentioned for which I am supposed to pay by October 10,2007 for which I have already deposited a cheque of Rs.29,271.00 yesterday with your bank. So your Information system is hopelessly poor for which I can only feel pity.
Next don’t cover up your past mistake with such poor logic. You are given once more opportunity, to refund the money or else the matter will be taken up with the higher authorities.
U. P. Singh
[protected][protected][protected][protected][protected]------
I had a telephonic converation with an ICICi person Shyam Sunder K assuring me of refund of my amount after the cheque is cedited.
[protected][protected][protected][protected][protected]------
Dear Mr. Singh,
According to our records your total payment towards the last statement was Rs. 29,271.00 as we have received the cheque payment of Rs. 13800.00 you have the excess amount paid by you is adjusted towards the
out standing amount on the your credit card.
As the amount is adjusted towards payment of your credit cad dues, We are unable to service your request refund of the amount to your savings account.
Looking forward to your co-operation.
Sincerely,
Rasheejulla Baig Meerja
Customer Service Officer
Sun, 07 Oct 2007 17:15:47 +0530
[protected][protected][protected][protected][protected]------
Dear Mr. Singh,
On the basis of our telephonic conversation we will revert to you on October 12, 2007.
Looking forward for your cooperation and patience.

Sincerely,
Shyam Sunder K
Customer Service Manager
ICICI Bank Limited
Sun, 07 Oct 2007 18:00:42 +0530
[protected][protected][protected][protected][protected]------
Dear Mr. Singh,
We have not received the payment of Rs.29,271.00 as on October 07,2007.
Further the card payment done is through cheque, then:
i. ICICI Bank Cheque- 3 days
ii. Non- ICICI Bank cheque : a. Local-5 days b. Outstation: 10 days
Hence we request you to wait for the cheque to be credited to refund the excess amount.
Kranthi Kumar
Customer Service Officer
ICICI Bank Limited
Sun, 07 Oct 2007 18:45:06 +0530

[protected][protected][protected][protected][protected]--
Sub: Payment received on your ICICI Bank Credit Card.
Dated : Thu, 11 Oct 2007 17:13:33 +0530
Dear Mr. UDAI PRATAP SINGH
We have received your cheque (cheque number 159179 ) of Rs. 29271 on[protected] for payment towards your ICICI Bank Credit Card account 5176 XXXX XXXX 1000
Thank you.
Regards,
[protected][protected][protected][protected][protected]-----
Dear
Shyam Sunder K
Customer Service Manager
ICICI Bank Limited

You told me you will revert back to me, but you didn’t and where is my refund order
U. P. Singh
Date[protected] Time 1907 Hrs.

[protected][protected][protected][protected][protected]-
I had a talk to Shri ABHIMAN SINGH, Customer Service Manager, ICICI Bank Limited at 19.44 Hrs but he was unable to help me.



Now I am writing to you Mr Shawn Lobo to look into this matter immediately.
U. P. Singh
Date[protected] Time 1945Hrs.

shawn.[protected]@icici.com
TEAM MANAGER
"Customer Care" <customer.[protected]@icicibank.com>
shawn.[protected]@icici.com

Hi
This is pankaj kumar saini.i hav deposite my check in ATM box on date 26 sep 2007 in noida sector 18.But due to some reasons its got bounced .after some day i got a message on my mobile thal my check was bounce.So i wants to know from where i can hav my check so that i can re submit it for my cash issue.

My a/c n0 :[protected]
check no : 120660
waiting for positive response.

with warm regards
pankaj kumar saini

----- Original Message -----
From: Jeevan Moharana
To: parimal.[protected]@icicibank.com
Cc: prashana.[protected]@icicibank.com
Sent: Sunday, October 14, 2007 8:58 PM
Subject: Fw: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


Dear Sir,
I request you please read this below e-mail carefully and confirm me

Thanks

With Regards
Jeevanlal Moharana
----- Original Message -----
From: Jeevan Moharana
To: [protected]@ICICIBANK.COM ; [protected]@icicibank.com ; [protected]@icicibank.com ; customer.[protected]@icicibank.com
Sent: Sunday, October 14, 2007 1:58 AM
Subject: Fw: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


Please confirm the settlement amount after reverse all interest & late payment fees along with service tax since from December 2006

----- Original Message -----
From: Customer Care
To: [protected]@rediffmail.com
Sent: Saturday, October 13, 2007 12:04 AM
Subject: Your Credit Card Statement for the period 11/09/2007 To 10/10/2007



CARD STATEMENT

Name :
MR. JEEBAN LAL MOHARANA


Card Account No :
5177 XXXX XXXX 9008





Statement Summary :
Previous Balance 46,325.13 Statement Date 10/10/2007
Purchase & other Charges 2,898.75 Payment Due Date 30/10/2007
Cash Advances 0.00 Payments and other credits 0.00
Total Amount Due 49,223.88 Minimum Amount Due 9,790.00
Statement Period 11/09/2007 To 10/10/2007



Rewards Program:
Opening Balance Earned During the month Redeemed during the month Closing Balance
276 0 0 276


Transaction Details:




Card Number : 5177 XXXX XXXX 9008 -
Date Ref. Number Transaction Details Transaction Amount
07/10/2007 Late Payment Fee 600.00
07/10/2007 Service Tax 74.16
10/10/2007 INTEREST CHARGES 1,444.33
10/10/2007 Service Tax 178.52
10/10/2007 Overlimit Charge 535.55
10/10/2007 Service Tax 66.19



[protected][protected][protected][protected]

If you have a query or need any clarification you may:

(1) Log in to your account online and write to us through Accounts Manager,
(2) Visit the 'Email Us' link at www.icicibank.com to send us an e-mail or
(3) Call our 24-hour Customer Care


[protected][protected][protected][protected]

HOW TO MAKE YOUR PAYMENT
Making payments for your ICICI Bank Credit Cards is really simple. All you need to do is to choose the amount that you would like to pay and to make a cheque/ draft payable in the name of:
ICICI Bank Credit Card no XXXX XXXX XXXX XXXX.
Cheque is drawn on a local bank. Please drop your Cheques/Draft into conveniently placed collection boxes at any of the ICICI Bank branches/ ATM locations/ Skypak drop boxes in your locality. You can also pay online from the comfort of your office or home using the Bill Pay facility on www.icicibank.com.



* Note: All figures are in Rs.

[protected][protected][protected][protected]

CONFIDENTIALITY INFORMATION AND DISCLAIMER
This email message and its attachments may contain confidential, proprietary or legally privileged information and is intended solely for the use of the individual or entity to whom it is addressed. If you have erroneously received this message, please delete it immediately and notify the sender. If you are not the intended recipient of the email message you should not disseminate, distribute or copy this e-mail. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, incomplete or contain viruses and the ICICI Bank accepts no liability for any damage caused by the limitations of the e-mail transmission.

[protected][protected][protected][protected]




[protected][protected][protected][protected]


No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.9/1068 - Release Date: 10/13/2007 10:15 AM

----- Original Message -----
From: Jeevan Moharana
To: [protected]@ICICIBANK.COM ; [protected]@icicibank.com ; [protected]@icicibank.com ; customer.[protected]@icicibank.com
Sent: Sunday, October 14, 2007 1:52 AM
Subject: Fw: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


Dear Sir,
It has been confirmed that Customer Care department does not have any ability to resolve this past one month issue.So I am giving you the way out how to resolve the issue, please provide me the e-mail ID of Mr.Prashana Dass (Sr.Manager,Regional Collection Department) for Noida & Ghaziabad region. He is sitting at Sector-50, Noida Office with having Mobile No.[protected].So you are requested to provide me his e-mail ID and as we all know that in ICICI Bank every regional manager has their e-mail ID.I do not think that you will take more then 24 hours to provide me Mr.Dass detail or you most write-up the balance amount against above mentioned credit card because as earlier I cleared you that I am not going to pay anything.For your information very soon all e-mail copy will be presented at Consumer Court for legal activities.

Thanks

With Regards

Jeevanlal
----- Original Message -----
From: Ernstandyoung
To: Jeevan Moharana
Sent: Thursday, October 11, 2007 4:50 PM
Subject: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]



Dear Mr. Moharana,

We have initiated your request for settlement to the department concerned.

The status will be communicated in 5 days.

Sincerely,

Bhavani
Customer Service Manager
ICICI Bank Limited

CONFIDENTIALITY INFORMATION AND DISCLAIMER

"This e-mail message may contain confidential, proprietary or legally
privileged information. It should not be accessed by anyone who is not the
original intended recipient. If you have erroneously received this message,
please delete it immediately and notify the sender. The recipient acknowledges
that ICICI Bank or its subsidiaries and associated companies,
(collectively "ICICI Group"), are unable to exercise control or ensure or
guarantee the integrity of/over the contents of the information contained in e-
mail transmissions and further acknowledges that any views expressed in this
message are those of the individual sender and no binding nature of the
message shall be implied or assumed unless the sender does so expressly with
due authority of ICICI Group. Before opening any attachments please check them
for viruses and defects."




-----Original Message-----
From: Jeevan Moharana ([protected]@rediffmail.com)
Date: Wednesday, October 10, 2007 08:40 AM
To: [protected]@icicibank.com ([protected]@icicibank.com); [protected]@icicibank.com ([protected]@icicibank.com)
Cc: [protected]@ICICIBANK.COM ([protected]@ICICIBANK.COM); customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Fw: RE: Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]

Dear Madam / Sir,
I have already gone through your e-mail but I found there is nobody is picking the phone , neither Ms.Rasmi wants to contact me so I request you can you please provide me the e-mail ID or mobile no to easy contact.If you feel that you are unable to provide me the contact detail then it will be batter you please write-up the balance amount against my credit card account and the problem will be automatically solved.As you know that I have earlier confirmed you that without having settlement letter I will not pay anything.You may take 3 days or 7 days or 15 days or 1 month to correct reply or you may suggest to your collection department to contact me. I hope this will be clear to you.

Thanks

With Regards
Jeevanlal Moharana
----- Original Message -----
From: Customer Care
To: Jeevan Moharana
Sent: Monday, October 08, 2007 8:30 AM
Subject: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


Dear Mr. Moharana,

With regard to your request for outstanding due of your Credit Card Account,
we request you to contact our regional collection officer Ms.Rashmi on[protected]/180.

Sincerely,

Sunitha k
Customer Service Officer
ICICI Bank Limited

For quicker resolution of your query, please write to us through the "Email us" option at www.icicibank.com.

If you have changed your mailing address or your telephone number(s), please obtain the Address Change Request Form from our web site http://www.icicibank.com/pfsuser/channels/anywhere.htm or from any ICICI Bank branch or ATM.

Instantly generate your credit card PIN and get your Internet Banking user ID on the phone by calling our 24-hour Customer Care. To know more about our online services, please visit www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER

"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."



-----Original Message-----
From: Jeevan Moharana ([protected]@rediffmail.com)
Date: Sunday, October 07, 2007 10:27 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Cc: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: Fw: RE: Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]

no result
----- Original Message -----
From: Customer Care
To: Jeevan Moharana
Sent: Thursday, October 04, 2007 7:30 PM
Subject: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


Dear Mr. Moharana,

We understand your concern and we have initiated a request SR39418345.To process this request you have to wait till 08/10/2007.

Sincerely,

Kiran E
Customer Service Officer
ICICI Bank Limited


"You can now get your statement details without logging in and using your user ID at our site. Visit www.icicibank.com > Click Personal Banking >Cards> View Credit Card E-Statement, key in the requested card details and view your latest credit card statements"
If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
"ICICI Bank reserves the right to use its customers' comments/criticism/compliments in any manner or media and will exercise discretion in such use."







-----Original Message-----
From: Jeevan Moharana ([protected]@rediffmail.com)
Date: Thursday, October 04, 2007 12:05 AM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


----- Original Message -----
From: Jeevan Moharana
To: customer.[protected]@icicibank.com
Sent: Tuesday, October 02, 2007 8:20 PM
Subject: Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]



----- Original Message -----
From: Jeevan Moharana
To: customer.[protected]@icicibank.com
Sent: Tuesday, October 02, 2007 4:50 PM
Subject: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


Dear Madam / Sir,
I would like to inform you that after repeated request to ICICI Bank Credit Card Division nobody is responding my e-mail in proper way.Finally I would like to confirm you that I would like to close my Credit Card with settlement option because due to financial crises I am not able to clear the Credit Card outstanding balances.Also I had discussed with you collection department since 4 months before.After telephonic discussion with you collection executives it was finalised for settlement of Rs.20000/- in 4 installment.After that Paid Rs.3600/- to get the settlement letter from your collection department at Videocon Tower at jhandelwala,Delhi.

But I did not get the settlement letter from them , then I again discussed with Collection Executives whose names are, Mr.Desraj Chaouhan,Mr.Anil Chaouhan,Mr.Rakesh Chaouhan, Mr.Saneev, Mr. Nirmal ,Mr.Rajpal Yadav & Mr.Joshi they again confirmed me that it is ok and my settlement letter is ready for deliver but before delivering the letter they again demand Rs.2000/- to be deposited against my credit card account which I done on same day.

After that till date I did not receive my settlement letter,therefore I again discussed with Mr.Shivshankar (Asst Manager-Collection for Noida Region),Mr.Prashana Dass (Manger Collection for Noida Region) and also I discussed with Mr.Sushil Sony ( Manager Collection for Noida Region).I confirmed them that without having the settlement letter I am not going to pay anything against my credit card no.[protected].Also I have sent SMS to them for confirmation of delivery of settlement letter.Still I did not get any reply from them.So I request you can you please send me the e-mail ID of above executives along with the HO office contact number with e-mail ID.

(Note : You May contact to your collection department on [protected],[protected],[protected],[protected],
[protected],[protected],[protected] )

And it is very clear to you that I am not going to pay anything against my credit card.I hope your reply will come to me with in 3 days.
Also i am sending a letter through courier to your Mumbai office

Thanks with regards
Jeevanlal Moharana
Contact on : [protected]

----- Original Message -----
From: ICICI Bank Customer Care
To: [protected]@rediffmail.com
Sent: Friday, September 28, 2007 12:01 PM
Subject: RE:'ICICICARE=[protected]' Settlement reminder


Dear Mr. Moharana,

According to your mail we have initiated a request for the settlement of your credit card account with Service Reference Number SR39418345.

You will receive an alert on your mobile regarding the status of the request within 7 working days.

For quicker resolution of your query, please write to us through the "Email us" option at www.icicibank.com.

Sincerely,

N Tara
Customer Service Officer
ICICI Bank Limited

"You can now get your statement details without logging in and using your user ID at our site. Visit www.icicibank.com > Click Personal Banking >Cards> View Credit Card E-Statement, key in the requested card details and view your latest credit card statements" "You can now get your statement details without logging in and using your user ID at our site. Visit www.icicibank.com > Click Personal Banking >Cards> View Credit Card E-Statement, key in the requested card details and view your latest credit card statements"

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm fill it and drop it at any ICICI Bank/ATM drop box.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."

"ICICI Bank reserves the right to use its customers' comments/criticism/compliments in any manner or media and will exercise discretion in such use."


-----Original Message-----
From: Jeevan Moharana ([protected]@rediffmail.com)
Date: Friday, September 28, 2007 08:15 AM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Settlement reminder

Reminder-1
Dear Sir,
Thanks for your information , I would like to confirm you there is no need to email the account statement to me because my account already transferred to collection department and they have agreed for settlement so that I am not going to pay anything without having the settlement letter.You are requested to remind the collection department for closing of this account.

I will be appreciated for your kind consideration .

Thanks

jeevanlal Moharana
----- Original Message -----
From: Customer Care
To: [protected]@REDIFFMAIL.COM
Sent: Wednesday, September 26, 2007 6:41 PM
Subject: Payment due date reminder









[protected][protected][protected][protected]


No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.0/1049 - Release Date: 10/4/2007 8:59 AM



[protected][protected][protected][protected]


No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.3/1054 - Release Date: 10/6/2007 7:12 PM



[protected][protected][protected][protected]


No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.6/1061 - Release Date: 10/10/2007 8:43 AM

dear sir , since last 4 month , i receiving monthly statement of current A/C ,from your h.o. icici BANK which print is not reading proper,
aftre print, not cheking quality of print any body in this large global venture ICICI ? or bank is not paying to his printer ( vender) proper rate ? in hyderabad we ask to office they are paying 0.20 paise for print . so bank is global ventur, may be vender is not able to give good print, by low rate ,
IS THIS TRUE ?
DAMJI NOR

sir i pawan sawaiwala has current account in u r bank by name NEW SAWAIWALA JEWELLERS.JAWAR COLONEY ,TRIMURTI CHOWK,SHOP NO 3.AURANGABAD .MAHARASTRA.I HAVE APPLY FOR CHEQUE BOOK N FOR DEBIT CARD.BUT BECOUSE OF SHORT OF ADDRESS THAT COURIOR IS RETUN TO HEAD BRANCH.MUMBAI.SO I REQUEST TO U THAT PLZ SUPPLE ME MY REQUEST CHEQUE BOOK N DEBET CARD.THANK FUL FOR U R CORPARTION .I[censored] WANT U CAN CONTACT ME ON MY CELL NUMBER .[protected].

i want to reedem my reward point by your item cide no: IB2303 for 550 points.
i have contact to your customer care for 3 times in 15 days ,but they every time saying that this item is not in stock,soyou phine after week.
so,what to do? iwant this item only as per your broucher,and you have to provide it immidietly.
so,you send it .
awaiting for your reply and item -clock radio.
thanks. - rajesh dalal

I have gone through all the complaints and grivances against ICICI bank and i am really sad to comment that all the allegations against the bank seems to be true. I would like to mention that i have been a customer with this bank for the past 3 years and had a salary account which is no longer in use & a credit card which i stopped using and was planning on payments once it was fisible for me(overlimit fees and late fees were added over the period which is too high). i had to go through a trauma when i was in real financial crisis and one of my friends deposited some odd 25000 Rs in my account for a temp period to help me out and to my shock all the money in my account went missing. When i called up my saving acc/ customer care, they seemed to be totally relaxed and told me to contact the credit card department. when the question was put forward as to why an unauthorized transaction was allowed in my account, they blankly told its the credit card department who is resposible and will not be able to provide any real help. it seemed to me like banking with this bank doesnt ensure you any security and once the money is gone you cant expect any help, not to mention the amount of money i wasted while making STD calls to different departments of the bank. when i called up the credit card dept. they gave me all sort of explanations but even a single one didnt justify why they barged into my bank account without intimating me. I also spoke to a collection exec. who instead of helping me started to question my conscience which was though logical yet was not expected from a service provider. they kept on hitting around the bush and was totally reluctant to return the money even when i promised to pay whatever left balance on my credit card. If this the No. 1 bank in India, i am sorry to say that we the customers are not clear with the concept of what safe banking is and would like to humbly appeal to the human rights division to amend and upgrade the banking policies and rights rendered to the banks and their operations. I had problems earlier also when a replacement card took 2 months to reach me. There is no synchronization among the various departments of the banks, the records are not adequate and customers doesnt have a toll free number to call. Practically no one would like to spend hundreds of rupees on a call to discuss the problems and bank seems to be at total peace. I would like to inform that i will never ever bank or do business with such an unethical institution and will not make any payments further. I shall also contact a legal advisor for the mentioned issue.
Munmun Saikia
Credit card number--[protected]//Credit limit--25000
Saving Acc number[protected]

Dear sir/mam,
I am Ripunjay Kumar Singh. I have applied for personal loan to icici bank. my loan was approved with ref. no.58431721. and also i have deposited my post dated cheque. after depositing my cheque. one month has gone they did not transfer my amount till now and no response from their side.
my mob no is [protected].

Dear sir,
I am having A/c in your bank at madurai
Tallakulam Br.My a/c no is[protected]sb)
and my credit card no is [protected].
I am paying my loan due amount in correct
time. But recently i got one statement dt
dec 15- 2007,in this you have charged late
fee charge Rs 1136/. Pl explain the immediately.
Awaitig your reply.

ICICI bank is a sort of a group of people sitting there to make us fool. Their customer care is worst in its class. Unfortunately I, also, have an s/a[protected] as well as demat account with this worst bank. These days the have suspended my account due to non-submission of some document which were loosed by this highly secured bank during Mumbai flood. Though I submitted these documents thrice (by going at bank in Kanpur which is 125 km from my place) but account still suspended, displaying the same message. I send several mails to its official but all in vain. Now I am fed up of this bank and its officials. I never would like to recommend any one to go with these blood suckers. Even I am thinking to say them good-bye. I will be very happy if even one boarder decide to keep distance with this worst so called 24*7 bank.

Dear sir
i have icici bank debit card and i withdrawal amount of RS.10000/-00 IN Bank of india atm machine in ulhasnagar ON[protected] but atm machine recipt came out for (unable to dispence)
after that i complaint in bank they gave me sr.47292303 after that sms came on my moble WE ARE UNABLE TO REVERSE THE AMOUNT OF RS. 10000/-00 BECAUSE IT HAS BEEN APPROVED AND CLAIMED BY VISA
AFTER THAT BANK MANAGER SAID TO ME PLEASE CALL TO CUSTOMERCARE AFTER CALLING TO HIM HE SAID THAT SCAN THE COPY OF ATM RECIPT ANG COMPLAINT FORM AND SEND US ON [protected]@ICICIBANK.COM THEY GAVE SR.[protected] AFTER ONE WEEK SAME SMS CAME ON MY MOBILE SO PLEASE SOLVE MY PROBLEM AND REVESE MY AMOUNT

ICICI Bank — FOR APPLYING ILLEGAL CHARGES

ICICIC BANK WORST BANK I HAVE NOT APPLIED FOR AUTO DEBIT SERVICE THAN ALSO THEY ARE CHRGING ME 250 RS ASKED FOR REQUEST NO WE DONT GIVE IT WHAT A WORST BANK EVER SEEN THROW THESE BANK THEY ARE NOT READY TO TAKE MY COMPLAIN PLEASE YOU TAKE MY COMPLAIN SIR MY CONTACT NO IS [protected]

ICICI Bank- Credit Card — mobile bill payment through credit card without intimation.

after refusing the proposal of my mobile bill payment through ICICI bank credit card, i found that bank had made the payment and at the same time i also had made the payment to Vodafone. Now bank is asking me the payment which paid to Vodafone. When i refuse because my payment is with Vodafone, the officer of ICICI bank is thretening me of late payment charges and interest.

my company has current od ac in icici bank i want to know how to check statement of my accounts.shall i get through internet.

I did apply for two policies vide LL13337720 & LL13337721 on 11 Jan 08 and got my medical done at your authorised medical centres for insurence. However later on I was informed that ICICI does not want to give me insurance cover with out intimating any reason. This did create LOT OF TENSION in my mind. I did request for my lab reports and to my surprise my doctop did not find any abnormality
I have been requesting icici agent to get my money back and let me know the reason. His responce have been poor and now he has EVEN STOP RECEIVING MY CALLS.
I request for early refund with interest due to me and also to ensure avoiding mental harresment to customers.

FRR on my home loan has been increased by 1.0% in february 2007
my home loan tenure has been increased from 225 months to 286 months and EMI 4519 to 4862 April 01, 2007.

in my opinion either the EMI or tenure should have been increased. It seems to be injustified. Pl. answer to me on my E-mail Id [protected]@yahoo.com.
thanks

My Salary account was blocked without me know abt this ..

When called up the bank they said its due to non payment of credit card dues..

but why was the account BLOCKED without my consent ...

This is straight crime ,and shud be punishable by RBI

Please advise if any action can be taken...

Suggestions will be really appriciated if mailed to my e-mail

Thanks

these are right complaints towards ,,i am also sufferer of all this

i have got a new mobile number [protected] which registered with another user dinesh.all his account details are sent to this number and im unable to update my icici account details of[protected].I request to please update my account for mobile banking.
u can call me to the above number for clarification

Hi,
I applied for ICICI credit card last year. but it never come to me.
They try to send it to my place but i was not available that time.
I also apliend for ICIC lombard policy along with this.

Now i am geeting bill for CARD payment with late fees.
They they deduct money from card if it not reached to me. and not activated. Or it is preactivated.

Now they send me legal notice from lawyer.

I am very much worried about it. I am not so literate. I don’t know much more about legal steps.

I don’t want to pay 9000 RS. FOKAT ME.

Can you anybody guide me.
I will be very thatfull to you.

Thank you very much.

Absolutely right. Group of people are sitting at ICICI to rob all o[censored]s. Suddenly they have decided to transfer all the Credit Card points to i-mint and all users have to buy i-mint card for Rs.200/- Imagine atleast 20 Lac ICICI Card Holders * 200 per head is 400 crores profit without doing anything. We should all protest against this.

ram

Dear Sir,

I m ausing this card since last year. Credit limit is only 13000/- . I have givin too many request to in crease the crdit limit with my salary slip as an proff but not increased yet. My use is near abt 15000/- per month. After taking the proof they didnt increase limit but never told me that why not increasing the limit. I was thinking that after taking the proof limit has increased. Thats why in next swap they put some over limit charges. After that i had discussion then Cust Care Exec told me to pay 900/- in cash and 9900/- by cheque so that all dispute can be resolved.

I did the same even though i paid 100/- more. But when i was in abrod in next month then again some intrest charges, service tax charges, over limit changes etc were there. I called from there but Caust Care Exe told me that you have to pay. I denied to pay so i want to know why this hassasment of customer is going on. that amount in conineously incresing and today i have cancelled the card as well. But i dont want to pay those extra charges.

I have already paid the amount by which i have done the shopping.
So please tell me how i can complaint againt bank and also can fire a case or complaint in RBI.

So that necessary action can be taken on this.
Thanks & Regards
Rajeev Kumar
[protected]

yesterday i found my salary account along with my salary amount is blocked and when i asked for the reason to B.T.M bank employee's, they are asking whether you have any loan or not? that shows my account is accessed by other services also without my information.i have a loan from past two years and never missed one EMI and still they have done this.i repeatedly call and ask for reason but, no one replies... should i stop paying loan remaining EMI's to them and change my salary account also?
please suggest

yesterday i found my salary account along with my salary amount is blocked and when i asked for the reason to B.T.M bank employee's, they are asking whether you have any loan or not? that shows my account is accessed by other services also without my information.i have a loan from past two years and never missed one EMI and still they have done this.i repeatedly call and ask for reason but, no one replies... should i stop paying loan remaining EMI's to them and change my salary account also?
I believe ICICI Bank has to loose its banking business becuase if mixing up all these services.
My account is salary based account and taking loan or Creadit Card is Personel, Let me know how they can block Salary based Account without my awareness?they loose market Creditbility and i don't Think they can survive for long time, if they continue Playing with pubic, they have to wind up.I got a feeling of closing my account first time and just finish up everything with ICICI then move to some core indian Bank like bank of Indian, which i have experienced is best

I want to update mobile number in my salary account.So my new mobile number is [protected]

It Just a query
sir Please tell me how can i check the my account
balance on net
or how can i recieve the sms update for my salary

I agree with all the complaints against ICICI,
1) One simple idea I will suggest is : NEVER take a Credit Card/Loan/Mortgage from the bank where you hold a Savings A/C.
Reason: The Credit card company will not be able to take money from your A/c wituout your concent. your money in Savings A/c is safe if you disagree spendings on your Creidt Card.
2) Keep multiple cards with less credit limits
Reason: The person who tries to use your card will have to make many small purchases.
3) Keep your card seperate
4) Lodge a complaint in the Consumer Court against the Credit Card company for un-authorised access to your bank account.
5) Get the the media involved, you will hit the Credit Card company where it hurts.
-- Its sad there is no control over these Credit Card companies (RBI is Sleeping, there is no Regulatory Authority over these Banks)
(I understand the above suggestion have some disadvantages, but its better to Safe than Sorry )

Credit Card — unauthorised entry

there is an entry of Rs 176.49 (ranger farms pvt limited ban) which is not utilized by me.So pls justify the same.
My sbi card no is [protected]

SIR,
I HAVE CREDIT CARD NO.[protected] IN YOUR BANK.IN THE MONTH OF APRIL I HAVE PURCHASED SOME CLOTHS FROMFASHION GARMENT IN BANGALORE AND PAID BY CREDIT CARD.BUT IN THE APRIL MONTH BILL I HAVE BEEN CHARGED INTEREST &SERVICE TAX WHICH IS ABOUT 400 RUPEES.AS PER MY INFORMATION THERE IS NO CHARGE IF INDIVIDUAL PAY THE BILL AMOUNT WITH IN 50 DAYS.IF IT IS NOT WITH YOUR POLICY THEN YOU ARE REQUESTED TO CLOSE MY CREDIT CARD ACCOUNT AS SOON AS POSSIBLE.YOU ARE ALSO REQUESTED TO RETURNED THE UNUSUAL CHARGE IN MY ACCOUNT.
WITH REGARDS
RASHID MK
a/c No.[protected]

ICICI Bank — un-authorised access to your bank account

Dear Sir / Madam,

I ‘m Hema Singh holding an saving account as well as credit card holder of ICICI bank, I have my balance of 63, 323 RS in credit card I usually pay my credit card bill through IVR option i.e., I transfer my amount through saving account to credit card (reason: I work night shifts). As usual I have called up customer care today as on 5th June 2008 to pay my credit card amount but I came to know that I hold negative balance in my saving account i.e., -46, 000 figure this is because of credit card department such as I have not given any authorization to figure out my saving account. And I have not received any information from ICICI that my card is blocked permanently and temporary block of my saving account. With out any further notice how credit card respective can take this strong decision or action on my saving account without knowing to my knowledge.

I have loaded the complain in regards to this several times to customer care with the credit card dept and also I spoke with the in charge of my case as well as collection dept I have promised to repay them back with in 3 - 4 months but still there are no action taken for this.

If my salary account is blocked how I can repay them back ICICI credit card dept has to think about this, please some one helps me on this I belong to middle class category and my month as well as house runs with my salary .

Credit Card number: [protected] Saving account A/C no:[protected]
my number [protected]

Regards,
Hema

I handover my personal proposal documents to Santosh p. working with ICICI Bank in DST 3 with all my attestation. ut before that the unknown person without communicating me and without my permission login my file. the person is working with DST 5. I request please process the file which I handover to Mr. Santosh at yesterday 12/06/2008.
Without my permission the DST 5 person take out my Bank statement and my postpaid mobile bill. So please do needfull and justify the case.
And i want immediate reply from your side.
Sharad Jadhav, Wipro BPO..[protected]

dear Sir,
my self rupa roshan, my account number is[protected].6th of june i have submitted my salary cheque.after few day i will check my status of my account, it will be not cleared.iam vey shocked to see this.cheuqe will be not cleared.
always iam calling to custmer care he give bad response and he gives new request number day by day.i dont why he dont take action in this regards.iam not saftisfy with ICICI bank, sector-18, noida.

Rupa Roshan
Environmental Scientist

ICICI Bank Maneger ko Rakesh kumar ka Namaskaar



Sir mene aap ko pehele bhi likhatha our account colsing carneka leterbhi diya ab
3rd time likhraha hun ke meraccount kun colse kar rahe he har baar statemant
bhejrahe ho kripiya karke mera accont turant band kardijiyega



Rakesh Kumar Agrawal.

Dear Sir,
My account is Unauthorized. So I Want Re Activat My account Number is[protected] & New PIN Number Send Me.

ICICI Bank Maneger ko Mohd Abreez ka Namaskaar
sir maine credit card apply kya tha jab mere verification per aapka officer aaya icici bank say to usne mujse doc.maange maine de deye mere sare doc.sahi the.but wo mujse paise mag raha tha jab maine mana kya to bola ki aapka card cencle kar donga agar paise nahi deye to...us officer ka naam tha AMAN SIDDIQUE..yeh central delhi may verification officer hai...icici bank ka ab aap batao hum paise de kar apna card banwae wo bhi rishwat...sir plz kuch kar ke aap hum logo ki madad kare or plz hamara naam gupt rakhe...plz sir

sir . plz help me . mai bahut tenction mae hu ... mainae icici sae ploocy karwai thee 50, 000 ki . but sir maera cheq bounce ho gaiya tha due to sign dismatch . fir mainae DD bheja .but 5 months ho gai hai aabhi tak maera DD nahi laga.. maeri bombay bat hoti thee or who kehtae thae ki kal mil jai ga . parso mil jai ga ... but maera 50, 000 mujae aabhi tak nahi mila ... plz help me other wise mujae section CORT mae case karna padae ga plz.im from amritsar(punjab) my mob no . [protected]

sir . plz help me . mai bahut tenction mae hu ... mainae icici sae ploocy karwai thee 50, 000 ki . but sir maera cheq bounce ho gaiya tha due to sign dismatch . fir mainae DD bheja .but 5 months ho gai hai aabhi tak maera DD nahi laga.. maeri bombay bat hoti thee or who kehtae thae ki kal mil jai ga . parso mil jai ga ... but maera 50, 000 mujae aabhi tak nahi mila ... plz help me other wise mujae section CORT mae case karna padae ga plz.im from amritsar(punjab) my mob no . [protected]

Dear sir,
I have dropped a ICICI check no. 513687 for rs. 1675 in ICICI drop box for the payment of May 2008. But they bounced my check on 7th june 2008. The bank did not informed me nor sent me any communication regarding the cheque bounce even after 1 months of occurance.
The bank did not provide me the proof of documents i.e CHEQUE RETURN MEMO & ORIGINAL PAY ORDER even after following up for the same.
The bank has levied heavy charges for CHEQUE BOUNCES FOR 2 MONTHS, PENALTY CHARGE, LATE PAYMENTS CHARGES AND INTEREST CHARGES.

Still they do not return check to me.

So, this is my case and facing problems to get solved. Please guide me in this regard and help me to get solved out of these problems.

Credit Card — access amount added on bill

I am jagannath Panda a credit card holder from Axis bank.
I have been added Rs 10, 000/- extra in my credit card bill and more over Rs 5000/- abs interest has ben charged.

I have already paid Rs 12000 /- in my account and presently it has been desabled.
Though tried to clear this issue with Local Axis bank people i did not get the resolution.
If iam not getting my clear bill this time I will sue against
AXIS BANK and also will charge compensation for the harasement I am getting from Bank People.

ITS not a warning just a humble reminder.
BYE
Jagannath

ICICI Banking Services is a Joke. Their customer service is the worst i have come across in recent times. The IVR takes you in circles and finally if you manage to find the combination of keys that lets you speak to a customer care rep, It takes minimum of 10-15 mins hold time and then you will be mostly informed that the servers at their end are down and you are requested to try after an hour. After an hour its the same story and the only thing that changes is next you need to try after two hrs.

There online banking portal is poorely designed and down 70% of the time. The entire experinece is totally frustrating. Stay away from this bank.

Hi,

Pls don't take any loans from ICICI bank as they are cheating very much.I have taken a personal loan from ICICI bank and I was told 15% interest.Finally when I forced them to send my loan payment statement it is mentioned as 17%.They would still cheated if I have not asked for loan statment.They have not come forward to send my loan statement without me asking.They tell one thing and do an othe thing i.e they told 15% and finally they told that my agreement tells it as 17%.On belief I have signed that agreement beleiving such a big bank will not make fraud activities.It is very sure that even small bankks or ok compare to this big banks.Hi friends my advice to you pls stop using all ICICI banks groceries.

ICICI Bank is a fraud bank cheating people and infact its valuable customers.Taking more money that what was told.the rate of interest is highest than any other bank Stop STOP STOP STOP taking loans from ICICI bank

i want to know what is amount in my saving bank account
my saving bank account no is[protected]

Dear sir kindly go throught below mails o[censored]r executives.



NO SOLUTION EXCEPT TIMING FROM ICICI BANK...



WHY MY PAYMENT WILL BE ADJUSTED TO CIBIL, did I use this credit card? Then why the hell should I make the paymeny for the same. IT’S THE CARELESSNESS OF YOUR EXECUTIVES bec of whom it was verified wrongly n delivered to wrong address. N bec o[censored]r cust. Care executive I lost again 500. without ful knowledge WHAT R THEY DOING THERE?



WHY THE NAME CANNOT BE REMOVED FRM CIBIL LIST????????? U NEVER AGREE ITS FAULT O[censored]R EXECUTIVES? Without proper knowledge of who is the cust. Without verifying details how did ur executives or courier executives delivered to wrong address…THIS SHOWS HOW icici bank WORKS……………………


kindly provide me any solution for the same...
[protected][protected][protected][protected]

From: ICICI Bank Customer Care [mailto:customer.[protected]@icicibank.com]
Sent: Monday, September 29, 2008 4:50 AM
To: [protected]@sipl.co.in
Subject: RE:'ICICICARE=[protected]' Product: Credit Card / Old Customer / [protected]@sipl.co.in



Dear Mr, Pasha,



Your request for the replacement of ICICI Bank Credit Card has not been approved.

The reasons for this is confidential with ICICI Bank and we will be unable to disclose the same.



We have a set of internal norms to screen the request for reactivating the credit card account and this is privy to ICICI Bank policy, which will be in line with global best practices in banking and hence we do not disclose the criteria for rejecting the request for reinstatement



We inform you that the payment done towards the credit card will be updated in the cibil payment record within 60 days from the date of the payment received on your credit card account but the Name cannot be removed form the Cibil list


Sincerely,



Mohd Khaja Moinuddin

Customer Service Officer

ICICI Bank Limited


-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Monday, September 29, 2008 04:32 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Credit Card / Old Customer / [protected]@sipl.co.in





Title: Mr.

First Name: Nayaz

Last Name: Pasha

An ICICI Bank Customer: Yes

Product: Credit Card

Account No: [protected]

What would you like to say: Service Reference SR78699934 for activation of your credit card account is under process.

It will be processed within 14 days.



I nayaz pasha kindly request to remove my name from default list which u have put for no reason.i m not getting any resolution except time for my query.kindly give me resolution for the same asap...advance thankx..



>>>>>>>>>>>>>>>>>>>>...⇄
Dear Mr. Pasha,

For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our web site, www.icicibank.com.

We clarify you that the Service Reference SR78699934 for activation of your credit card account is under process.

It will be processed within 14 days.

The replacement of the credit card account is subject to the Bank's discretion.
Looking forward your co-operation.


Sincerely,

M Ranjan
Customer Service Officer
ICICI Bank Limited

-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Wednesday, September 10, 2008 02:37 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Credit Card / Old Customer / [protected]@sipl.co.in


Title: Mr.
First Name: Nayaz
Last Name: Pasha
An ICICI Bank Customer: Yes
Product: Credit Card
Account No: [protected]
What would you like to say: Dear Sir

I Nayaz pasha bearing card no.[protected] dint receive any cardand was delivered 2 wrong address after verification issue got resolved in my Favour, they told I will get a new card and they asked me to pay 39 n I paid 500 before 2 months but till now I dint receive any card and my name is in default list for no reason...I have send n no. of mails but no response ...I kindly request 2 remove my name from default list and do the needful...I would be glad i[censored] can look into it seriously. can contact me on this no:[protected]. Thanks in advance…

E-mail address: [protected]@sipl.co.in
Telephoneno:+91-080-[protected]
Correspondence address: #4, 1st main road, 2nd cross, k.h layout, tavarekere, bangalore-68
City: bangalore
Country: India
Pin Code: 560068

ICICI Bank — unauthorized withdrawal of amount by Lombard.

I am having account in ICICI Bank in udumalpet and my account no is[protected].It isi brought to my notice that Rs 14713 is s unautorized drawn by lombard insurance company .This is highly Objectional and High handed action.

I request that with drawn From SB account(Rs14713)should be credited at once.If i am not credited with in a week time, Failing which I have to approach the Ombudsman, the consumer grivence cell and consumer's court.
Thanking You
Your's Faithfully,
Marimuthu

ICICI Bank — money has not generated till in my a/c 25000 rs

i had sawp the client hsbc debit card throughr my icici swaping machine, 25000 has detected from hsbc a/c of my client and i have not recived money in my a/c. from last 20 days i am calling to call center of icici they r not giving proper reply what to do they r telling to do setellment i have done setellemt, i am telling to them that i have done settlement they cant understand

so please i request to icici bank mail me on my emil id and clear my problems

DEAR SIR I HAVE TAKE A LOAN FROM YOUR BANK BEFORE 3 YEARS
& I AM COMPLIANT ABOUT RATE OF INTEREST IS HIGH THAN FOR OTHERS SO THIS REGARDING PLEASE CONTACT ME AND SOLVE MY PROBLEM MU CELL NO. IS [protected]

Icici bank services — overall service efficiency

1 I am quantum savings account holder with icici borivil west branch.
2. i have submitted a request for cheque book issue on 7th sep 2008 and have also lodged one new Fixed deposit on 8th sep 2008.

3. i am yet to receive the cheque book as well as my fixed deposit
receipt.

4. A similar request with bank of india has already been completed within a day from them.

5. Mr kamath chairman / m/s kochchar MD of icici bank please wake up. just dont
keep your talks on the tv channels. your bank is
sleeping for service levels. horrible service

Please change my mobile no my old mobile is [protected]. this time my mobile no has been change. my new mobile is [protected] plz add my acc

ICICI Bank — unknown increment in the minimum a/c balance charges

This is AJAY KUMAR SHARMA, saving a/c no.[protected].On 8-10-08 my a/c balance was Rs.5325/-On behalf of this i depostied a cheque of Rs.5100/- for my child's school fees, BHARTI PUBLIC SCHOOL.This was presented on my a/c on 25-10-08 against which charges of Rs.393 were done.But this cheque was returned!
This all happened because of the UNKNOWN INFORMATION of your bank's policy according to which the minimum a/c balance must be Rs.10, 000/- instead of Rs.5, 000/-.Now, because of this your bank debited Rs.843/- as july's quater balance charges from my a/c.I also deposited cash of Rs.5, 000/- in my a/c on 25-10-08.Therefore according to previous policy of yours my a/c must have enough balance so that my cheque can be cleared.So, i want you to REVERSE the quarter bal. charges of Rs.843/- and Rs.393, cheque retuen charges.also accept my cheque of Rs.5100/- because according to me the balance was correct.

I want to update my mobile number online as it was changed some days back. But its not allowing me to do. As a result im unable to make any fund transfer as the authorisation code for adding payee will be sent to my old mobile number which was lost. I'm not in india to goto bank directly. This is really terrible. Can you please let me know wat to do??

ICICI Bank Credit Card Bill — Unauthorized mobile charges debiting monthly to my credit card

Sir,

I have paying my airtel postpaid mobile bill every month through cash. But since 6 months, without my intimation and instructions, this bill is paid through my ICICI credit card.

I have complined several times to ICICI credit card customer care. But the deduction process is not stopped by them. I am giving you my card and airtel bill details for your ready reference.

My credit card number: [protected]
Name of Biller : Airtel Delhi
Account Number :[protected]
Mobile Number : [protected]
Due Date : 12th October 2008
Bill Amount : Rs. 365.88
Payment Amount : Rs. 365.88
Payment Date : 10th October 2008
Transaction ID : [protected]

Kindly look into the matter to stop the airtel bill payment through ICICI credit card and do the needful.

Regards

MUKESHWARA R SABBISETTI

Dear Sir,
I request you to please read this below e-mail and confirm me


--- On Mon, 10/11/08, vasu uday <[protected]@yahoo.co.in> wrote:

From: vasu uday <[protected]@yahoo.co.in>
Subject: Required Statement of Credit card A/C # [protected]
To: "bank icici" <[protected]@icicibank.com>, "icici bank" <[protected]@icicibank.com>
Date: Monday, 10 November, 2008, 3:38 PM

Dear Sir/Madam,

Greetings for the day.

This has further ref to the Transaction Statement on September 19, 2008 received from your end.

Since 6 months i have not received the statement from your end and which i have received the above said statement showing Total due amount Rs. 18, 443.57.

I would like to bring to your kind notice that, when i was transitioning the same i withdrawn /purchased of Rs. 3, 000-00/3, 500-00. but your statement showing of Rs. 18, 443.57, i want complete details about this, until than further there will be no transaction.

If you are not going to provide correct details than i will be going through legally, so furnish these details to pay the necessary amount to continue transaction.

Kindly accept my sincere thanks for your immediate action.

Regards,

Vasu v
[protected]

MY BROTHER AND I SUBMITTED OUR APPLICATION FOR DDA HOUSING 2008 - VIDE APPLICATION NO.-0202946, 0202947 AT YOUR MAYUR VIHAR PHASE-I DELHI (BRANCH STAR CITY MALL)BRANCH OF ICICI BANK, BUT WE HAVE NOT RECEIVED OUR REFUND YET. WE CONTACTED YOUR CONCERN MAYUR VIHAR BRANCH BUT NO ONE IS REPLYING US WE ARE VERY FRUSTRATED WITH THE FACILITIES OF ICICI BANK. YOU ARE REQUESTED TO KINDLY LOOK INTO THE MATTER

In the icici bank the tl are waste they dont have sense and usually n the sales and loans they dont usually speak up with there minds

Hello Sir,

Some one please help me out... 14, 900 is a very big amount for me...

I Sudeep Kumar Kapukar have a salary acount with ICICI Bank have lot of problems with this account.

The problem was on[protected] at 8:28am my account was debited for Rs.14, 900 I don't have any credit card or online account(I don't use any online transactions). I have already placed a complaint to ICICI Bank Customer service and a writem complaint to Jublee hills ICICI Bank manager regarding this issue.I was also given a reference number SR94069228.

I have no Idea what is going on...

Please, do some thing. I am worried Rs.14, 900 is a lot for me.
When ever I call the customer service it takes a lot of time to connect to the representative and almost Rs 25-35 will be deducted from the cell. I called for 7 times and the same result.

And the customer service says it takes 3-6 months for the enquiry.

Thank you.

K Sudeep Kumar.
cell: [protected]

Hi,

I have account in ICICI bank. I tried to deposit money in Kazhakootam branch (Near Technopark, Trivandrum) at 5.17 PM. The person who was sitting in counter told that it’s not possible to deposit money after 5:00 PM. But at the entrance it’s written that bank transaction timings are 9:00 AM to 6:00 PM.

When I visited your bank on Friday I learned from the notice board (entrance) that transaction timings is till 6:00 PM.

When I checked it with branch Manager he said (This is our timings we cannot do anthing after 5:00 PM and I cannot come to your house and inform the change in time etc..)

It’s very unfortunate and I never expected it from a Manager from ICICI bank. Since 2004 I have been the customer of ICICI bank and hearing this comment from the Branch Manager is not help to retain your customers. I am also working in a professional organisaton. If anybody ask about your bank I am sorry to say…I cannot recommend a deal with ICICI bank.

I have an account in sanjay place branch (Agra) in the name of Saurabh gupta. A/c no[protected]. I have issued a cheque to LIC on 06-02-09 cheque no- 972422 amount- Rs 2574 which was presented in my account on 07-02-09. I just check my account status at home at 10 o’ Clock in morning on 07-02-09. It shows a minus balance of Rs2574. I immediately called to phone banking officers because usually cheque comes after 12 o’ clock so he told me that there was no problem and you can deposit before 12 o’ clock and your cheque will be passed. I immediately called my father and he deposited Rs 1500 through cash packet at 10:25 a.m in sanjay place branch and the concerning cashier promised that this amount would be credited within half an hour. At that time my account balance was Rs622. I checked again at 11:25 a.m and found that the money was not credited yet. I rushed to another branch at sultanganj (agra) and deposited Rs 1800 and conveyed to the concerning cashier to immediately credit the account so that my cheque would be honoured. I again checked my account through ATM and found that the entry of Rs 1500 not credited and my account balance was Rs 2423 which was less than cheque amount by 150 rs. Then I deposited Rs 900 to make sufficient balance for the cheque and I asked the same person for my cheque and she told me that not worry your cheque has not yet presented in account and there is sufficient balance to honour the cheque. Simultaneously Rs 3000 was also deposited in my account at Nagpur branch. In this whole process there was more than sufficient amount to honour the said cheque unfortunately when I checked my account at 2 pm. I found that my cheque was dishonoured showing the reason “insufficient funds” and saw also that the first entry of Rs 1500 was not credited yet. We visited both the branch but on that very day the branches timing changed and the timing was 2 pm for closing of business hour. At sanjay place branch I met with MR Dhruv who was standing outside the bank premises and I told him the whole story he took pain and noted down my check number and he admitted the mistake of banking part and with his effort the amount Rs 1500 was credited at 2:35 pm after four hors of deposit !! He promised to look after the matter and said to me to visit the bank on Monday morning.
On Monday morning I visited the branch at 10: am. Mr Dhruv introduced me with a bank staff but he bluntly refused to listen me and mis-behave and manhandled me by saying these words (do whatever you want and go wherever you can) and my modus operandi is this. I can’t do and I won’t do. Do whatever you do.

Sir. / Madam,
I have given back my card without using the same, the official at the bank {Vile Parle East Branch. (Hanuman Road ) } acknowledged receipt of the card, He then bent it and deosited the samd in what I believe a waste paper basket.
How do I know the cardwill not be msused ?
Please write back, and inform me allis well, I dont want to gibe my card No, nor my account No. being afraid that it will be misused if it fell in the wrong hands.

regards.
B Cabral.
[protected].

ICICI Bank — Issue in bill payment

Dear Concern,

I had made a credit card bill payment from my ICICI bank saving bank account using account ot card transfer service. The amount has been debited from my saving account but the same is not refelcting in my credit card account. I've been contantly in touch with concerns banks but not getting any satisfactory resolutiion.

I request you to please help me to sort out the issue.

Thanks and Regards,
Tanuj
mob:[protected]

ICICI Group — unauthorized transaction with my credit card

Lombard insurance is a big level fraud they have cheated me, they have unauthorized taken money throught my credit card

ICICI Bank — denial of paying my salary money

Hello

My salary account is with ICICI Bank Secunderabad Branch. From last 3 years my salary is being credited in this account.But this month ICICI Bank has bolcked the 25000 Rs of my salary and they are not paying this money to me. They are saying that I have balance pending in my credit card but I dont have any credit card that they claim I own. They have never called me up neither they informed me that any kind of payment is pending with me. Without informing me they are harassing me by not paying my amount.
Please guide me what to do. I have raised request to ICICI Bank but they are not replying. Please help me out.

ICICI Bank LTD. / Credit Card — Received Balance amount 10 sep. 2007 but Credit in the statement 10 march 2008 (After 180 Days)

Dear Sir,

I have been received a letter regarding delay in BT payment amount Rs. 5000 /- from ICICI BAank Credit Card Cell but I suffered for big trouble from ICICI Bank ridiculous mistake.I paid the big cost to your mistake it terms of financial & mental aspect.

As financial I paid huge amount to SBI & you as Late fee, Service charge & Service tax and as mental I was in big pressure from the last one year regarding my card payments & the collection Executive calls.

Sir SBI letter attached with all details (Cheque no. 727020 dated 3/09/2007 cleared in March 08 but the above cheque has been cleared on 10/09/2007 from State Bank of Travancore, New Delhi Commercial Branch, KG Marg. SBT A/c No. [protected]).

Kindly give the proper direction for the same because of 18 Months had been passed continuously follow-up's NO Responce.


Regards,


Rohit Khanna

+91- [protected]

ICICI Bank bank — Access amount charging on ICICI Credit card personal loan

Hi Team

This is Ajay my ICICI loan Account Number is[protected], 0006) at the time of approving this loan I was told by ICICI head office Mumbai my every month EMI will be Rs. 9183 per month reducing. but now every month they are sending me the EMI more then 10000 every month called up to customer care for same they peple are saying these are the late fee charges, At the time of taking this loan I was told My due date will be 28th of every month, but I am getting through the bill due date is 16 or 17th every month .

So My humble request to you is please tell them to send my ectual EMI as I was told Rs. 9183 /per month reducing. you are the one who can help me now I am a genune person who is paying the EMI every month..

ICICI Bank Credit Card — Unauthorize debit from my ICICI bank saving account

Sir,
I have been holding a ICICI Bank saving account from past 3 years and in the year 2006 one of their representative approached me outside Big Bazar stating that “if you are holding a ICICI bank saving account we can help you to get a ICICI credit card without any documentation” for which I agreed and signed the application form. After a Month I received my card with just a credit limt of 5000 for which I disagreed and had place several request with the customer care to close down my account on SOS basis.. but no action was taken…

Thereafter one month I had to make some emergency purchase for which I had to use my ICICI credit card and there after I just forgot to make the payment for the same as I was transferred to Gujarat for 1 year…

Last month while I was on my official visit to Kanpur and I was surprise to know that a sum of 15, 500 was debited from my account for which I enquired with the ICICI customer care I have been informed that my account have blocked by the credit card department because of non payment.

How can ICICI bank block or debit any amount from my account with our my knowledge?
I would be obliged if you can please let me know as to how can I bet my money back and for this reason can i approach the consumer council ..

Thanking you,
Regards,

Harmesh.
Email: [protected]@gmail.com

Dear all,
Please be careful on dealing with private banks. all companies, CFO, accountant get comission and loan from the bank and they asked to create the account in those banks. but we customer suffer lot. we should safe our money and out things. Even we are educated but careless on reading terms and conditions. I lost lot of money in ICICI bank for charging me. The rules are not support customer until you argue. Goverment should take action to save peoples money. RBI can warn the bank but we cannot get money back.

when i create new account in ICICI Bank terms and conditions are followed for one year. Zero amount maintian and no charge for yearly. but after one year without my Knowledge all terms and conditions for my account is changed. they have our money they debit for them.

Please be alert in your life to save your life and money.

-Vivek

Please send me statement for claiming deduction of the income tax of the following my house loan A/Cs
(1) LBBNS[protected]
(2) LBBNS[protected]
(3)LBBNS[protected]

shri shyam associate — my id is lock

My id is lock not any ression and not respoanse jivan singh in delhi and mumbai. and jivan singh stop my paper my id : shyam1767

shri shyam associate — JEEVAN SINGH IN DELHI NOT ANY REASON MY ID IS LOCK

I AM DEVENDRA SHARMA THE AUCTION IS HDFC BANK I WON 12 BIKE AND JIVAN SINGH JI NE APPROVAL DIYA 15 BIKE KA BUT I PURCHASE TO12 BIKE 3 BIKR NOT PURCHASE JIVAN SINGH NE 3 BIKE KA PAYMENT NAHI KARNE PAR ID LOCK KAR DI AUR BIKE KE PAPER STOP KARVA DIYE AND KOI RESPOANSE WALA ANSWAR NAHI DIYA. ID :SHYAM1767 THANKS YOU

ICICI Bank — not setisified with service

i was not setisified with icici bank services at all, regarding the same i written an application requesting to close my every thing with Bank relation. {current acount/ saving account/ cridit card} where i send the cut pices of all the cards & the blance blank cheque book. but the staff of ICICI bank refuse to except the application. is there any nomes in icici bank that they will not accept any application. what to do or where i should courior all the thing so that they close all my account.

Dear Miss. Diwan,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issues’ as the subject line. Request you to provide the relevant details of your accounts and credit card along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Dear Sirs,

This is reference to my telephonic discussion had with ICICI Bank & SBI regarding online/NEFT transfer from ICICI to SBI A/C

ICICI Bank customer care said that the SBI branch code 10171, IFS Code SBIN0010171, MICR[protected], is not participate in NEFT so the transfer not possible but after this statement I goes with SBI bank costumer care and tell them all about it, SBI customer care officer confirm us the SBI branch code 10171, IFS Code SBIN0010171, MICR[protected] is participate in NEFT.

My ICICI Bank A/c details
Bhopal Branch, IFSC ICIC0000055, MICR[protected]

after many reminder to Bothe Banks, they denied it & not responding.

It is requested to both you to please resolve to make online NEFT transaction from ICICI TO SBI A/c


With Regards
Pavan Singh
Mobile: - [protected]
TELEPHONE:[protected]

I am holding an ICICI credit card -‘[protected]’ having outstanding amount of Rs. 27817.00 during Jan 18th 2009 to Feb 18th 2009 statement. With out my knowledge, ICICI bank converted to 24 months EMI (2.5%/month) and start debiting regularly form 18/02/2009. Very next month on 3rd March 2009, I had cleared the full amount of Rs. 27794/- done a balance transfer. I had paid complete amount and every month they are debiting EMI. I never opted for EMI & without acceptance from the cardholder; bank can’t convert credit card outstanding balance into EMI. The amount what I had paid still kept aside as a fund and every month EMI deducting from that fund. When I spoke to the customer care first time, a gentleman told me that ‘you might have done internet transaction’ then I had explained to him, then call was transferred to manager-customer care, he mentioned that they dispatched the letter (EMI Schedule letter) to my office on 4th March 2009 and they have proof of office stamp of delivering of the letter. After 30 minutes another Customer care executive told me that they have sent ‘EMI schedule letter’ but no body received in the office. March 4th is Wednesday and my office is very much open. It clearly indicates you convert EMI on your own and then intimate customers. Because EMI conversion is done on 18/02/2009, but letter was sent on March 4th what a strategy! I am very much aware of ICICI’s banks outdated credit card schemes, that’s the reason I never opted for EMI conversion. How can you convert without intimation and acceptance from me? I am totally unhappy with ICICI bank for this entire trick to make patrons fool. It is very clear indication of slyness strategy during recession, already I have sent two mails and there is no response. Sort out this issue immediately.

ICICI Bank — complaint

cibil has classified me as a defaulter . I have availed and closed personal loan from citybank. Also I have cleared my credit card dues of Bank of baroda & state bank of india also. I have not cheated any bank but only ICICI bank have dissapointed me by their inefficient service. Actully my ICICI credit card using one of my friend but he has not cleared outstanding amount & he has gone to abroad. Now ICICI bank harrased me very badly. Im ready to settled thease overdue in 2007 in one lot but ICICI bank representative not co-operated. Now this amount is goes up to 70000/- but actully using only 30000/-
Im applying for personal loan from HDFC bank but not sanction me becauase of Im in defaulter list
i am a victim o[censored]njustified business practices of bank what is remedy iam having.please help me out

Dear Ms. Satardekar,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of your credit card, along with your full name and current contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Dear Concern,

I had made a credit card bill payment from my ICICI bank saving bank account using account ot card transfer service. The amount has been debited from my saving account but the same is not refelcting in my credit card account. I've been contantly in touch with concerns banks but not getting any satisfactory resolutiion.

I request you to please help me to sort out the issue.

Regards
Lakshmi narayan
[protected]

siriam-bskumar-my-loanac;nois-lvsga[protected]-myvehiclenois-ka[protected]siriam...⇄

ICICI Bank — Deductions from Bank Account, In Spite of Settlement done towards credit card.

Respested Sir/Madam,

I am Mr. Sushant Muni, a resident of Kalyan, had used the ICICI Bank credit card No. [protected] and had made the settlement towards the same with Ref No. : Ref/155/03/08/07/Z. last year.

ICICI has now deducted my account[protected] by Rs. 5, 200 odd rupees, i was clearly told that the settlement was toward the entire amount.

Now when i called up the customercare for my account, they told me that the account is deducted towards my credit card outstandings.

Pls help in the same.

Regards,
Sushant M.
[protected]/[protected].

I have lost my cheque book MICR code number. I want to know what is my MICR code.

My ICICI account number is[protected]

Globali — unauthorized withdrawal of salary

Dear Sir,
I have an saving account with hdfc bank in which my last was deposit on 7th of july and it was debit on 22th jult without my information. Bank is saying to contact to company but the company is not responding. who should i contact bank or company.

Gulshan Kumar
Mob. [protected]

Guys,

Please do not post your bank account number and such personal information on public sites. It could easily be used by somebody to withdraw money from your account.

i got duped by ICICI bank Shivaji Nagar, Pune Branch
http://icicidupedme.blogspot.com/

icici bank ltd/sb.account. — non-confirmation of closing my sb acc.

As I complaint against the above said bank earlier for deducting the unreasonable amout from my sb.accout no.[protected] I submitted my closing form of the said acc. at least 15 days ago. But till now it has not been closed yet.

i have an savings account in ICICI bank, from the past 2 years there were no transaction, so i need to know my account balance . Please guide me the right way.

Personal — anauthorised debit and blocked my dmat ac

dear sirs,
i ahve been cheated by ICICI BANK PUNE branch.w/o my notice they have debited my other account and blocked my dmate a/c kindly guide me to whom shall i complaint to ICICI HIGHER AUTHORITIES ?
kindly advice me urgently.
also i have been cheated by ICICI LOMBARD INSURANCE to where i can lodge the complaint ?

shree shyam packagers — about demat of share

dear sir, i send the share of jaiprakash associate limited for demat in my account last month dated 13/07/ 2009 but it would not became demat till today why my dp code is 00374101

Dear Sir/Madam;
I have taken home loan of Rs-1, 25, 000/-from ICICI Bank in February 2003 having loan account LBCHD[protected] from chandigarh . The Interest rate was that time @ 10 % approximate. But in the month of November 2003 ICICI person contact to me said that interest become down by 2% Approx. 8%. For this thing bank will charge 0.5% from you. Then ICICI bank charges the same & made a fresh agreement. But after doing this thing they don’t have decrease the rate of interest. I have visited so many times to their Chandigarh branch. Bank persons are accepting that this bank problem. We’ll do the correction within the week and it will adjust from account this amount will become less from account since November 2003 to till date. But they have not taken any action. I have some service requisition slips also. Numbers are as follows.
Slip No. Dated
[protected]/05/08
[protected]/06/08
[protected]/07/09
Dear Sir/Madam, after doing these things I have got nothing. I am paying continuously 2% extra per month. After that they increase ROI many times and I have given cheque also many times for the same. Again Icici person calling to me that your EMI over dues are pending. They told the amount is Rs-1468/-. One person from continuous calling from jaipur‘s No. He is telling me his name Sharma. He had connected also some time ICICI senior manager. They also are talking for the same. This person is mostly calling me either on Sunday or before 9 a.m. or after 8.p.m. I have already told this guy to please don’t call me on Sunday or before 11 a.m. and after 5 p.m. but this guy never tries to understand. He is mostly giving miss call. He is having my cell no. still that he calling in my residence no. the member of my family including me very much fed up with this person. If the family person is telling him to call on my cell no. When I told this person please call me later, I am busy somewhere. Still continually making call to me. Still the story is same. I have already paid the overdue amount as per bank. Given amount of Rs-1505/-chq no. 37749 axis bank Chandigarh on dated 27/08/09. When I told this person to I have paid this amount yesterday. Confirm from bank. Still he is calling the Phone no. that person is -[protected]. When I am asking this to what about my excess amount which I have already 2% extra since last six years. That person doesn’t have answer for that.
Dear Sir/ Madam you are requested to kindly take proper action to solve the issue. I can’t change my cell no. It’s my limitation.



Thanks and Regard
Triveni Prasad Ojha
M-[protected]
E-mail: [protected]@maestros.net

My Name is Deepak and I have opened a SB account in ICICI Bank, Nabha-Patiala (Punjab) branch in July. From Day One i have to face many problems with ICICI as I have many expection from them as they are charging more from their customer. But my all the expection are gone when i place a request for chequebook on phone. They have commited me to provide my cheque book within 7 Days. On 10th Day i called customer care and enquired about my cheque book then they told me that your cheque book is returned due to incomplete address. Then I told them to update my account on phone, Then They told me that you can not update your address before 6 months and told me to give the application to Bank for updating the addresse. As I am a working in a company so my father went to bank for updation of address and update my address. Then again i place a request on that Day (12th day) and again they have commited me to provide my cheque book within 7 Days and on 8th day (20th day) i called customer care to enquire my cheque book and they gave me a Document No. of first flight. When check the status on internet there is written "out of delivery". When i confirm from the first flight Nabha branch and he confirm me that my courier has sent back as address in not complete. On Next Day (21st day) i got a call from courier patiala branch and they have told me to provide the full address. I have given him the full address. He said "Ok" to me. But in the evening I got a call and the courier guy told me that he will handover the cheque book on my Nabha Branch . Then I Called Customer Care about the same then they told me that me or my relative will go to collect the cheque book with my ID proof. Then on Next Day (22nd day) my father went to back and told them to handover the cheque book. But they told them to provide a written letter for the same. Then I called them a discuss the matter. They told me that they will not change update my address and House number is not mention in Proof, they will only handover the cheque book to father along of authority letter. No Fax/Mail is accepted. I was very frustrated as on 22nd day I am not able to get cheque. Then I called Customer Care again and discuss the matter and ask them to provide their area manager number. But neither have they provided me the customer care nor the solution (without going me to Branch). So by getting this type of response I have told them to close my account and ask the formality. Then CC executive told for that I have to come to branch and do the formalities and as I am going to close the account within a year then I have to bear Rs500/- as service charge. It Means for closing my account I have to take one leave+ Rs500/- + my Travel Expense. It costs me 1500/-. I am very surprised that while opening an account I have not visit the bank. The executive itself come to me and do all the formalities. It means it is clear trapping strategy of Bank. Kindly Guide me.

DEEPAK
ICICI A/C:[protected]

hi sir



i bhupender singh ex army person, resinding at A' block dda colony tilak nagar, i hve some inform regarding frod, i know one person who done a frod by fake documents with icici, abn, citi, hdfc, standard charted, barklays, ge money, citi finance, banks etc, he is doing this thing since 1995, now he bought new home c-152 avantika sec -1 rohini new delhi 110085, u can take a legal action againts him,



person details



name- arun arya, arun kumar s/o mohan lal, sohan lal( i know only his two name )

dob - 09/02/1970,

address-A 264 dda colony chowkhandi tilak nagar new delhi 110018

office address-A 567 dda colony chowkhandi tilak nagar new delhi 110018

hdfc credit card number--[protected], , , icici credit card number--[protected], , icici emi credit card number--[protected], , , , , citi bank credit card number--[protected]

he is taken a persnol loan also, , , , , , , , , , , , , i[censored] need more detail u can ask me on mail

One Girl From ICICI Bank is Calling and asking me Address of Naresh Shah. But I dont know Naresh Shah.
She is Calling again and again and giving me stress.
If I will insult her in future then she will blame on me and she is very hot in discussion.

ICICI Bank Credit Card — Can the bank block the card in case of cheque return.

Dear Sir / Madam,

I am using ICICI Bank credit card since long, but recently due to sign difference my cheque got returned, so i immediately paid the amount thru internet banking.

So at the time of due date there is no pending dues on my card. But still the bank has blocked the card stating that my cheque got returned.

Can the bank block the card for such a reason, where there is no any other problem. i have not denied the return charges also.

Please guide me accordingly.

Regards,

Apurva

ICICI Bank — Online theft

I Lost My amount.We need the Immediate result.Call.[protected]

Dear Apurva,

We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Dear sir/madam,

this is refers to my complaint related to my icici bank account with jainagar 6th block bangalore-

I did not received any call from icici bank or credit card dept with-ought my knowledge/information my 26111.65 Rs made Lean i mean blocked

So sir/madam I am mentally very disturb due to this activity because my home fully depend on me and my salary,

pl release my amount as soon as possible


With Best Regards
Avinash.Mainak
M-+ 91 [protected]
L[protected]

Bank - ICICI

ICICI Bank Credit Card — blocked my account and debited the amount of Rs.25,000

Dear Sir

I am customer of ICICI Bank Credit card no.[protected]. I am not using this card form the last one year due to interest & late payment charges levied on my credit card which were not justified. after which i stopped using my card. i have not received any statement for the same as i was not using the card i thought no statement is generated as i was not using the card. i always clear my outstanding amount but still interest charges & late payment charges were levied on me and now amount of Rs.43,000/- is charged on me which i cannot pay. i belong to a middle class family and this amount is not in my capability to pay as i have not made any purchases from the same. My Savings bank account no.[protected] is already blocked by the bank and debited the amount of Rs.25,000/-.
I have visited credit card office as well where associate Mr. Vijay Maheshwari told me to settle the card paying Rs.25,000/-. I am ready to pay for my any outstanding amount for (IF) which i made purchase but will not pay for the interest & late payment levied on my card.

Please do the needfull, i am very worried.


Regards
Mohit

ICICI Bank — Regarding LPJAI00012590205

To,

Manager
ICICI-Bank


Dear Sir/Madam,

Sub.:- Regarding LPJAI[protected]

Above is my personal Loan A/c, Date of EL is 5th of every month but in the month of Oct’09 due to non availability of fund it has got bounced. On 10/10/09, I got phone from your office & I confirmed that on 12/10/09 I will pay the money along with bouncing cheques. And on the due date your representative has collected the money from my office vide receipt no. T0909 L 3378710 dated 12/10/09 total amount 3216 (Three thousand Two Hundred & sixteen only) this amount is included bouncing cheques of Rs. 225/- also.

But I am very regret to know in my statement of A/c on 22/10/09 that on 10/10/09 you have also debited Rs. 763.65 to my A/c without my information & this was not deducted from my EMI amount collected your representative on 12/10/09. Due to again insufficient fund my another cheque got bounced because I did not had information regarding above deduction, and accordingly knowing that I have the balance of Rs. 763/- in my A/c I made the balance arrangement for next cheque, but it was got bounced.

I, therefore, request you please give me the sufficient reason and credit Rs. 763.65 to my a/c again.

Sincerely yours


Tara Chand Saini Loan A/c No. LPJAI[protected]
Plot NO. 30
Laxmi Nagar, Behind Patash Factory
Goner Road, Jaipur

Ph.:[protected]

ICICI Bank — Unauthorised access to my saving account with out intimation by ICICI Credit Card department inspite of already settled credit card

In my saving account number[protected] available balance was Rs.5573.16 on 11/11/2009. While making a online transaction on 18/11/2009 i got insufficient fund message with Rs.1423.74 in debit.On enquiring from customer care i came to know that Rs.6996.90 has been debited from my account without intimation by ICICI credit card department against credit card number [protected].This credit card was already settled by making a cash payment of Rs.8500 on 28/02/2009 and i received letter of confirmation of settlement reference number ICNO1DEL/032009/3079/1 on 05/03/2009 by email. When credit card is already settled how can credit card department debit amount from my saving account which was never connected to credit card and there was no auto debit facility activated.I am left cash less on 18/11/2009 and i am a salaried professional with no other account available to meet my expenses.
I am attaching letter for credit card settlement above said with this letter.I want compensation of Rs50,000 from ICICI bank for its incompetency and making me stranded without any cash available.I had to go to get my MRI done today for physical problem i am suffering and now i am on ICICI bank's mercy to get their ends in proper to enable me to get my money back to me.

dear sir
i have an account in ur bank my a/c no is[protected] branch neyathakerai in my account
from metlife they transware rs 9810 on 7/10/09 citin[protected] & rs 675 on 14/10/09 citi[protected] till
now this not credited in my account i went to ur they told me no ammount creadited i ask metlife they told me to bring a letter from icici bank that this two ammount are not creadited in this account so please
check my account status

regards
frank

will see another year ICICI bank is most notorious bank in india. they follow such a illgeal way to get money back.

ICICI Bank - Personal Loan — ICICI cheating

Dear friends , let me tell about icici bank cheating. I anilkumar applied for personal loan to icici bank on september 2007. After all processing procedure they (icici) called me to their branch with four cheques. On 26th september 2007 i went to meet them . There they checked all the original documents and said the loan amount is rs.50,000/- and tha rate of interest is 2.1% per month . Of course i am in need of money so i agreed to that and signed where they asked . And they took 4 cheques from me. After that they said the loan amount cheque will me mailed to my address. So i came back. They said conformly the loan cheque will come to you with in four working days . After that i had made some commitments to pay the amount to some people with in five days. But i did not received any cheque from icici , so i asked the bank agent , he said "sorry for delay sir surely you will receive cheque ."but all the people that i already committed to pay are forcing me to pay back. That time i felt mental torchur because of icici bank. A vendor and i was falling short on my commitment. All it was happend before more than one month back. Even now also i did not received money or cheque from icici , yesterday ie.[protected] they drawn first month emi as ecs from my account. They (icici) did not givien loan but they are recovering money from my account..

Can anybody tell me what to do now?

your letter ref. no. 12-07/397847 dated December 3, 2007

kindly give me a accounts statement for overdue outstanding for the personal loan no. LISAL[protected].

kindly give me a full accounts statement for above.

Thanking you,

For Periyaswamy K

I applied for a personal loan at vashi navi mumbai icici branch an employee named Rahul cell no. [protected] told me that all the documentation has done and i would get a verification call within 2 days. almost 5 days completed and i did'nt get any call nor any updates regarding my loan and when i was trying to call rahul he was not picking up my call. finally today i cancelled my loan and i would try somewhere else.

Dear Sir/Madam,
My name is Arabinda Pani.I have applied for rs.1 lac in ICICI Bank.My ref no is 58912521.I got a sms from ICICI Bank on 5th Jan 2008 at 9:24 a.m.I am in confusion that still now I have not get my loan amount.I'm trying to contact the Manager,the Concerned person and also the Courier;they are not responding me.Plz help me.

My mail id [protected]@gmail.com
My cell no is-[protected]

i am facing this type of problem , my refrence no is 58817106, i have also submit check but still not i am getting any response,

I have taken an two wheeler loan,

Agreement no.: LTDEL[protected]

For instl. Period: 07/09/2005 to 07/08/2007,
which has now been completed without any hassle.
The loan amount is fully paid by me according to the bank terms and conditions within the loan period.

Now I require the NOC for removing of Hypothecation from my RC, I have tried to request for the same on phone banking no. [protected] which is not functioning for this.

Please help me out,

As there is no option to talk to the customer care executive personally on the Helpline no.

Regards,
Dinesh Kumar

i above mentioned Would like to apply for the loan Agianst Property, Mr Divesh From Pune Main Branch At FC road His Contact no [protected],collected my documents ,he had asked for few more Documets that requirement also i fullfilled,then latter in he is not rteceiving my Calls, nor Replying me back nor Doind further process for Laon, else he is behaving rudly with me, he is back answering me, He is not giving documents back also,
Sir pls look in my matter and do the needfull, waiting for ur reply
Regards
Asha

i above mentioned Would like to apply for the loan Agianst Property, Mr Divesh From Pune Main Branch At FC road His Contact no [protected],collected my documents ,he had asked for few more Documets that requirement also i fullfilled,then latter in he is not rteceiving my Calls, nor Replying me back nor Doind further process for Laon, else he is behaving rudly with me, he is back answering me, He is not giving documents back also,
Sir pls look in my matter and do the needfull, waiting for ur reply
Regards
Asha

I am going to complain instead of giving my opinion.
As I applied through loan at a click, I got a referrence number 59401002 and I took a print out of pre approved loan : loan amount was 100000 and tenure emi all mentioned.
When I was called by the executives they told they will come and collect documents, nobody turned up.
At last, when I contacted one icici branch, I was told I need either a landline or a postpaid mobile bill copy as my address proof, and it is mandatory.
If you know that this (landline/postpaid mobile bill) is mandatory why don't you put in the required documents list ?
Why just for the log -in application count consuming customer's time ?
Anyway I am totally disappointed by the way of functioning of the banks in providing the PL.

Myself Rajlaxmi Naidu, I have applied for a personal loan on 26th of March through their executive named Mr. Karthick [protected]. This guy came rushingly to me stating that he will get me the loan approved and the amount will be credited by 31st of May because of month ending. He was in so rush that he said he will put all the documents, as my bank statement was very good. He even took the security 8 blank chequest. Ater that for 4-5 days his mobile was switched off. Then i called the customer care but I do not think that any qualified person is sitting there to sort our the queries. They straight away told me that my case is approved on the 4th and soon the amount will be credited in you account. So days passed away from 4th to 9th. But today when I called the customer care there was a new response that my loan is approved today itself, whereas I have a recorded telephone form the call centre of chennai that I receied on 5th that my case is approved and soon the amount will be credited in my bank account. Today a blunder happened when I called the customer care they are telling that my case is approved just today hence I will have to wait for 4-5 more working days for the case to be transferred to disbursement departent.

So what is the moral of the story whey these guys put advertisement that you can avail loan in 24 hours than what about the 15 days that I have been mentally tortured everday.

I have all the complain numbers, request numbers, and my call details. My telephone bill for this particular case is Rs. 500/- at present.

what my opinion is if they have to provide the loan then why so much delay. They should tell frankly whether it is declined or approved, why are they hiding their face and making troubles of others.

There is one thinks I would say if there is any default in payment they are goonda people to recover the loan. Then why should we not have some forum to check these things. Why do they give dream. We are not going to beg to their offices for loans they only come to our house like beggars stating madam please take loan.

ONE SUGGESTION FOR ICICI IF THEY ARE NOT ABLE TO HANDLE THE LARGE NUMBER OF CUSTOMERS THEY WHY THEY DO NOT SHRINK A LITTLE BIT.

I do not know when my case will be forwarded, but i have lost hopes.

hi,

I recently had applied for the personnel loan for sum of 150000 as per the sales agent had said to me he would be providing the loan @ 13.5% reducing and processing fees of 500 but cheated me when i approached his office he had submitted the papers @ 14.5% reducing and over 2500Rs as processing fees.Agent name is shashank gelani and his senior Manish jha and amit singh, so i request any one who is taking loan from them to be aware of these cheaters.

i too took a loan from Manish Jha, Shashank gelani of ICICIBank of Rs. 1, 000, 000. They promised me loan at the rate of 14.25 but I was horrified to come to know later that I was being charged a rate of 16%.

they also were rude and threatenedn me if I complained.

aman

i am 100% agree with all comment

ICICI Bank — Lying to customers

The last sentence summarises the complaint.

I had been to the Kalina branch of ICICI bank in Mumbai, to request for the stoppage of my internet banking account. The person at the helpdesk told me to do it through phone banking and the person at phone banking told me to contact the person at the branch. I went back to the helpdesk where they told me to type my password wrong a few times which would cause my account to get blocked.
I insisted that I wanted my internet banking account to be removed completely rather than just get blocked.
They did not know how to do this, so they told me to wait for a while. Five minutes later they called me to the desk and told me to give them my customer id. I did, and they entered it in their computer and said that my internet banking account is deleted. They also gave me a printer sheet which had something printed on it, scratched off the printed matter with a pen and told me to write a letter requesting for closure of the internet banking account, on the other side of the paper. I did so.

When I tried to access my internet banking account two days later, I saw that it was still existent, in a disabled state. They had lied to me that the account was removed. The letter which I wrote has probably ended up in a trash bin.
Besides, how could an ordinary helpdesk employee have the powers to remove an internet banking account by just typing the customer id?

Dear Mr. Sd,


Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Internet Banking’ as the subject line. Request you to provide your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICI Bank - Personal Loan — representing the cheq without prior intimation

hi all,

I have availed a PL with ICICI bank and 'm repaying it till jun' 09 (more than 12 dues). now due to market downfall, I lost my job and was searching for a new one. based on my current situation, I have sent a letter to the local branch incharge seeking 4/5 months holiday period. Now my july month cheq got bounced with reason Insufficient funds. without calling me or knowing my status, they are representing the cheq just my sending a SMS and that too without any contact no. what will happen if the no is changed???

pl forward this to concern authority.

regards,
sabari

Dear Mr. Nath,

Kindly write to us at [protected]@icicibank.com, with the subject line as 'Customer Service - Personal Loan'. Request you to provide the relevant details of your loan, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Hello Sir,
I had taken a personal loan of Rs.5 lacks as per the sales agent had said to me that he would be providing the loan @14% flat but he cheated me. Now I find that it was @ 19.5 flat. I complaint against it many times but you did not repond. One of the complaint, I have given dated 27:08:2009 but the matter is not resolved till now. Agent name is Durgesh. My loan account number is LPDEL[protected]. My contact number is [protected]. My service number is SR[protected]
Amit Mittal

ICICI Bank - Personal Loan — Excess amount recovered

I was drawn personal loan amounting to Rs.1,00,000/- in Dec.2005 from ICICI bank, which was recovered in 48 monthly instalment of Rs.3044/-each since January,2006. but, icici bank had recovered 49 instalment as details below :

Jan.'2006 @Rs.3044/- 1 instl. recovered Rs.3044/-
Feb.'06 @Rs.3044/- 2 instalment recovered Rs.6088/- (Doubled)

Mar.06 to @Rs.3044/- 46 instalment Rs.140024/-
Dec'09


My loan account No. is LPDEL[protected]

Dear Indel,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

THIS BANK ARE COMPLETELY CHEATING INNOCENT COMMON PEOPLE, I AM AFRAID ABOUT CURRENT SITUATION I DO NOT KNOW WHAT THE GOVERMENT IS DOING FOR THE PUBLIC THIS BANKS ARE MADE FOR FINANCIAL ASSISTANCE OF PUBLIC, GOVERMENT IS NOT TAKING ANY ACTION TOWARD THIS BANK .


""YOU CAN LODGE YOUR COMPLAIN ON RBI SITE UNDER OMBUDSMAN SCHEME AND MIGHT GET ASSISTANCE""""