ICICI Bank Complaints & Reviews

ICICI Bank - Credit Card — Pen Drive not received

Sir,
I have an icici bank credit card no. [protected]. During January-08 to March-08, ICICI Bank launches a free gift scheme to their Credi card holder i.e. "if credit card bill are of Rs. 15, 000/- : A One GB Pen drive" & "if their card bill are Rs. 25, 000/- : A Two GB Pen drive will be given as a free gift" to the cardholder. As my purchases between January-08 to March-08 is More than Rs. 25, 000/- (Actual Rs. 36304.44) and I am eligible for a 2 GB Pen Drive. But till date (29.5.08) I have nor received the same niether any information about it given me to. I contacted customer care no.[protected] One month back they replied it will reach you before 31.5.2008. I again contacted customer care on 28.5.2008 and got the reply that "till date there is no despatch particulars are available and no pen drive has been despatched".
Kindly look into the matter and do the needful.
I shall be thankful to you for this.

Yours Sincerely

Sanjeev Dua
Contact no.[protected]

icici credit card 4477 4735 7674 9001 — wrong billing

the following card statements have been recieved from you.
15 mar08 amount due rs1071 paid on 26 mar08.
15may08 amount due rs3065.30 cr.
19 may08 amount due rs11147.42
it is not understood how within four days a cr bal changes into a debit.the following payments have also been made to you.
- icici cheque 013600 dtd 28 mar for Rs 9716.
-icici cheque 013702 dtd17 may for Rs 6650.
your customer care official keeps telling me that the amount in question pertains to a Lombard Insurance policy which i have taken in aug 07. Firstly i have no such policy and then how come after 10 months you all wake up.PLEASE RECONCILE YOUR ACCTS .

ICICI bank - Credit card — credit card not applied - but billed to me

hi
i am a icici bank customer . i have the account since 1 and half years.
in jan 2007 some frauds have applied credit card on my name producing false documents and forgering my signature.
first of all i say 100% and prove 100% that i didnot apply for a card.
now company has freezed my amount in the savings bank account

i have given to the bank some documents which shows where i was working at that time and my 100% attendance from my Company HR also (the attendance, given by the company cannot be false and the documents my offer letter and salary slips given by company cannot be wrong.can even check with the company iam working.)
and if conducted forensic on the signature also it can show that forgery has been done.
the documents and my attendance clearly show that on the date of applying and submitting the card i was present in the different state at my working location.
then this shows the fraud has done.
a/c to RBI, if the customer didnot apply or receive card, the bank should take full responsibility for that and should be in favour of the customer.
and how can company rule in its favour when i have produced evidences which are 100% guaranteed.
this shows that any fraud can apply card on ur name and take money.
pls investigate the issue relating the SR #75440886.
which i have raised .
and if any documents required i will send it to u.
pls see that the issue is resloved sooner.

.

ICICI Bank - Credit Card — Fraud in billing

In my credit card ([protected]) statement dated 26/07/2008, payment received for Rs 4000/- vide cheque no 473774 was shown on date 9/7/2008. The last date for payment as per the previous statement was 12th July 2008. Surprisingly, in the statement a late payment fees has been added on 14/07/08 and later, on 17/07/08 debit return of the payment made vide chq no 473774 is also shown.

On checking from customer care service on 5th Aug 2008, I was informed that the cheque was returned by Vijaya bank (issuing bank) on account of "Stop Payment". Whereas, no such instructions to issuing bank were given by me. As a proof, I have the bank statement from Vijaya bank also, where the debit/return/stop payment for chq no 473774 is not mentioned. On telephonically checking from my bank I was informed that no such cheque has been returned by the bank. Also, the sufficient funds were available in my account, hence there is no chance of cheque bouncing on account of insufficient funds. When I confronted the customer care officer (Ms Savita) i was very rudely asked to write to customer care. When I asked her to atleast send me the copy of Vijaya Bank's advice of stop payment, I was told it was not possible.

ICICI bank has shown me as a defaulter in their statement for no fault of mine. But when I wanted to set the records straight bank did not cooperate with me.

This is not my first such experience with this bank, ICICI bank has done this to me earlier also, without even presenting the cheque to the bank they show it as a return only to earn few rupees for late payment fees.

They are prompt to show/report their customers as defaulter but when they are at fault they are reluctant first to accept it and even if they accept verbally, they do not tender apology to customer in writing, which he/she can use it as a defence later.

There are numerous episodes of malpractices by ICICI bank. It is the most unfriendly bank as far as Credit card customers are concerned. It is high time that the regulatory agencies shall take suo motto case against this bank for irregularities in their dealings with credit card holders.

my cerdit card user of icici bank, when i was deposit my cheqe banks says u cheqe is bounce due to resign of signater, i will take with coustmer care to agin i will deposit my check but they told me we pay fine for late fees and bounce o[censored] cheqe. lastly i talk with icici custmer care to stelment and colse of my account that time they not ready stelment my account and ready to close account . this happend is date 24 sepdt 2008. now tourching to me give total money or go to court always tourching haasment to through phone . they not give proper statement. bank person they are froud.who will takecare of this things.

they are not ready to close my account. what i will do?

ICICI Bank Credit Card — Forceful debit of dues from my bank account

Having a savings account with your bank since 2002, A/c. No.[protected], have one query.

I had a credit card with ICICI Bank Ltd No. [protected] subscribed in Jan 2007. Due to sudden demise of my father in Aug 08, I decided to close the services of card through Settelment process. However unforfunately the same could not materalise as I could not make the payment. However I made a payment of Rs. 1700/- Cheque No. 601421in Feb 09.

Surprisingly without any intimation an amount of Rs. 25, 813.49 was debited from my account on 31/3/09.

I want to settle the card and refund the balance amount and close the card.

For all such banking queries i would suggest you to Banking Ombudsman. This is a RBI department which handles complains against banks.

ICICI Credit Card — Fraud billing

ICICI is charging for Rs. 4000.00 cash withdrawl which i never withdraw from any ATM. Also they are refusing to show Video recording from the concerned ATM.

If you could help me out to resolve; please drop me a mail.

Thank you.

ICICI bank - Credit card — Harassment by BOSS

Dear Sir,

This is Nagaraj B R, having a credit card from your bank and paying my debts from last 3 years.

I was on family emergency due to father’s health during the last month and I missed my payment.

When I got call first time, I explained them that the situation and told them that, I will make the payment by 20th Dec 2009. Since I was expecting my funds to come by 18th Dec. 2009. This explanation I gave atleast six times, whoever called me earlier. By that time, I started getting calls around 15 calls originating from Chennai, Hyderabad and also some mobile numbers asking me for the payment. I also told them not to call again.

Even after all these explanation, I have been getting calls again & again, (everyday around 15 calls, asking for same thing). I also checked those callers, wheather my previous call status has been recorded, he said yes but tells me, I will be getting these calls till I make the payment.

I don’t know, is there a such a criminal offence, by missing one payment, you need to call 20 times a day and create mentally agony for your customers. Is your bank creating these kind of teams to get your collection.

Its quite unfortunate, a bank of such repute going in this direction, to get their collection.

Hope to get this problem sorted out at the earliest.

Regards

Nagaraj B R

Dear Nagaraj,

We're sorry to hear about your experience.

Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

ICICIBANK — fraud billing

I have receive an SMS for 6,000/- outstanding on my old card [protected] which was replaced by your bank which gave me a new dard [protected]. There was some misundertanding on payments made last year please refer request no 81839330 dtd. 14 Oct,08 wherein I had sent a mail to Sheetal (Head Service Quality) and the scanned copy of all payments made. The matter should have been closed please reconcile and forward me the new details if any. The old card was surrenderd last year.

Dear Mr. Issar,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

ICICI Bank - Credit Card — DEBIT THE SAVING A/C WITHOUT OUR CONSENT

The bank has lost the cheque which I have paid for the outstanding and they levied the interest and surcharged and piled up the interest and surcharged amount of Rs.17000/- and in the same contest I reply again and again for this but they now sent the letter dt 05 March 10 which was despatched from them on 15 March (date mentioned on the envelop) and received on 20 March 2010. The Bank debit my account of Rs.13900/- approx. which was not acceptable to us

Dear Nitin,

We regret the inconvenience caused to you.

Please email us with your contact details and credit card number at [protected]@icicibanmk.com (Subject line: UID 305770). We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

ICICI Bank - Credit Card — Cheque Dropped for Payment of Rs 49 K dated April 2nd 2010.

Dear Sir,
I have dropped a cheque ( No 627728 - HDFC Bank) on Apr 2nd 2010. for the payment of my Credit Card bill. It was not reflecting in my e-statement. Call center says that they have not received any cheque with provided cheque no. Please look into the matter and provide a solution as with this cheque lost I will be charged around 3500 for Interest and late payment fee with no fault of mine.
Please check and contact me immediately as I have to raise a request for stop payment if cheque is lost.

Rajeev N Achari
[protected]

Dear Rajeev,

We are the customer service team at ICICI Bank. We have made a note of your contact number and will contact you to resolve your issue at the earliest.

Regards,
ICICI Customer Service Team.

ICICI Bank - Credit Card — Unnecessary overdue

Dear Sir,

I m using credit card number [protected] from ICIC bank.

i have deposited rs 3800/- check in ATM cheq box on April 25 for outstanding of Rs 3080 for the month of April only, due date was 1st May.

i got email reminder approximate on 10th may regarding payment not recieved, i have given all the deatils to them and requested for update on cheq reciving, but didnt any get reply.

Now in the month of july my due payment reach to 8,000.

Kindly help me in solving issue with ICICI bank.


Rgds
Harshada

Dear Harshada,

We apologise for the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

ICICI Credit Card — Billed me without a credit card

Dear Sirs,

I had applied and taken delivery of ICICI Bank credit card in early 2008. The same was surrendered by me personally in the HO of ICICI Bank at Bhandarkar Road and the card was destroyed by the employee there itself. Now, after two years I get a bill of 15,000/- for the purchases made at Shoppers Stop.

I am shell shocked and moved as I am not holding any credit card of ICICI since then and am wondering as to how it had happened. I wrote to the grievances cell at Hyderabad and they called me back only to tell me that the bank cannot do anything about it. They have asked me to lodge a police compliant.

In the meantime I called customer care deptt. of ICICI bank today and wanted to block/cancel the card in case it is shown as operative. However, I am told by their employee Shalini that the card is already blocked and cancelled. I really do not know how to solve this as it seems to be a fraud of some internal bank employee. I am employed and working to earn my living and will never go in for such activities.

Wish to request you humbly to help me in sorting out this jumble as I will not be able to pay for somebody else's misuse.

Waiting for your suggestion / guidance please.

Geethaa
Email: [protected]@yahoo.com

Dear Geethaa,

We apologize for the inconvenience caused to you. We have made a note of your e-mail address and will contact you soon.

Regards,
ICICI Bank Customer Service Team.

Credit card No.[protected]

I have not received the statement for the month of january 2009 - 20/1/2009. Please send the same by courier since I am not able to get it from email.

Credit card No.[protected]

I have not received the statement for the month of january 2009 - 20/1/2009. Please send the same by courier since I am not able to get it from email.

ICICI DIRECT — Poor Customer Service

I wanted to open a online trading account. Since i have had a pretty good experience with ICICI Bank for almost 3 years, i chose ICICI Direct for opening the online account.

However, it has been several weeks since I first registered with ICICI Direct. My account is still not opened. Despite repeated reminders, I have been unable to get through them.

Lastly, i get a call from some courier company that my documents from ICICI Direct are going to be returned unless i go to their office to collect them.

icicidirect.com — FAILURE IN SERVICE

DEAR SIR/MADAM
IT SEEMS THAT ICICI MANAGEMENT ARE JOKING WITH ME. LONG AGO IN SEPTEMBER 2007 THEIR REP CAME SAT FOR ONE HOUR, GOT THE FORMS SIGNED BY BOTH O[censored]S, COLLECTED ALL THE DOCUMENTS REQUIRED, COLLECTED OUR CHEQUE & WENT.
NEXT MONTH AGAIN THEIR REP CAME TO OUR HOUSE, GOT A FRESH LOT OF FORMS. HE AGAIN GOT THE ENTIRE FORMS FILLED UP BY BOTH O[censored]S & TOOK OUR SIGNATURE AGAIN ON ALL THE FORMS AT SEVERAL PLACES, COLLECTED SEVEN OR SIX DOCUMENTS SAYING SOME WERE LOST.
NOW AGAIN YOU HAVE SENT A LONG LETTER SAYING THAT THEY HAVE NOT RECEIVED ALL THE DOCUMENTS!!!!...HOW COME.
I ASK YOU TO IMMIDIATELY CONDUCT AN ENQUIRY ABOUT THIS WHOLE MATTER & YOU WILL FING SHOCKING REVELATIONS AS TO WHAT IS HAPPENING AT KOLKATA ICICIDIRECT.COM REGIONAL OFFICE.
DUE TO THEIR LOCAL OFFICE CALLOUSNESS & LETHARGY I HAVE NOT BEEN ABLE TO GO ON LINE FOR TRADING FOR OVER 4 MONTHS!! SHOCKING ISNT IT??. THEN IMAGINE HOW MUCH MONEY I HAVE LOST???
WHY DID YOU COLLECT MY CHEQUE & FORM IN SEPTEMBER & HOW DID YOU LOOSE IT?? WHY DID YOU OFFICE TAKE FOUR MONTHS TO REVERT BACK TO ME IN WRITING WHEN I WAS AVAILABLE ALL THE TIME. NUMEROUS FRANTIC CALLS TO YOUR REPRESENTATIVES HAVE YIELDED NO RESULT.
PLEASE REVERT BACK TO ME ON WHAT ACTION YOUR COMPANY PROPOSES TO TAKE TO ENSURE FOR THIS SERIOUS LAPSE ON YOUR PART.
BELIEVE ME, THIS WAY YOU ARE LOOSING YOUR CREDIBILITY IN THE MARKET, SLOWLY.
I AM IN FULL TENSION & DEPRESSION FOR NO FAULT OF MINE. PLEASE SAVE ME FROM THIS AGONY.



Deepak Baahl mhcima
ISO Consultant(BSI)
Secy- West Bengal Tourism Council.
5/2 Comisariat Road, Hastings,
Kolkata-700022
Mob:[protected]


FOLLOWING IS THE FIRST CORRESPONDENCE THAT I HAVE RECD FROM ICICIDIRECT.COM AFTER 4 MONTHS OF REPEATED REMINDERS...

> From: [protected]@icicidirect.com
> To: [protected]@hotmail.com
> CC:
> Subject: Your ICICIDirect Account opening form has been returned to ICICI Center.
> Date: Mon, 24 Dec 2007 07:04:12 +0600
>
> Dear Anjna Bahl,
>
> Thank you for showing interest in our services.
>
> We have received your E-Invest Account opening request (FORM NO: [protected] ). We are however unable to process the same due to the below mentioned reason(s)
>
> 1. Applicant''''s Details Related To Residence Proof Is Uncleared
> 2. Applicants Address Details Require On Form
> 3. Applicants Details Required On Customer Confirmation
> 4. 2nd Joint Holder''''''''s Self Attestation Require On Proofs
> 5. Co-holder B''s Signature Not Across Photograph
> 6. Pan No Required On Form
> 7. Insufficient Details On Pan Form (49a)
> 8. Countersign Required For Cancellation Or Overwriting
> 9. Counter Sign Reqd For Overwriting In Co-hodr 49a
> 10. Counter Sign Reqd For Overwriting In Co-hodr 49b
> 11. Address For Communication Required
> 12. Applicants Address Details Require On Form
> 13. Counter Sign Reqd For Overwriting In Co-hodr 49a
> 14. Counter Sign Reqd For Overwriting In Co-hodr 49b
> 15. Address For Communication Required
> 16. Applicants Address Details Require On Form
> 17. Pan No Required On Form
> 18. Applicant''''s Details Related To Residence Proof Is Uncleared
> 19. 1st Joint Holder''''''''s Signature Does Not Match Between Proofs And Declaration Page
> 20. Co Holdera''s, Validity Of Id Proofs Has Expired
>
>
> The Account Opening form has been sent to ICICI Center KOLKATTA - REGION. Our Customer Service Executive will get in touch with you shortly for rectification of the above reasons.
>
>
> We would process the application on priority, once the requirements are met.
>
>
> Assuring you of Best Services
>
>
>
> Customer Services
> ICICIdirect.com

Dear Sir,

Here I want to inform you, i opened my nri account in ICICI Bank at Maninagar, Ahmedabad, Gujarat, india branch before 4 month from Al-rajhi bank, jubail, saudi arab. After one month of open the Account i got the ATM card and cheque book, but still after 4 month i didn’t get the ATM card Pin code and Internet banking id and password. I asked many time to the your representative at here in Al-rajhi bank, jubail, saudi arabia. But he didn’t give me positive responce. And since last 2 month nobody here in the bank from ICICI. I asked to the Al-rajhi bank person then he told me ICICI bank get him back to riyadh office. So please i request to you give me positive reply or advise me how can i get my ATM code no. and Internet banking ID and password.

Thanks,

Yours faithfully
Samirahmed

They have really got a pathetic service. I have also gone through the same problem. Please let me know if anyone has the ICICI Direct Ombudsman number.

Regarding - ATM CARD expried.

My ATM Card expried three months ago but new card not issue from your end . So I am suffering in cash tranjection . Please do not egnor my request and kind attention to this Subjuct .

icicidirect — poor customer services

dear customer services manager , icicidirect,

you have poor services. when a person complaint's against you on the customer services number, you must arrange to manage it accordingly. just placing it to hold tune, and saying that we shall call you back does not serve any purpose.

there are other compnys too in the market, like reliance money, share khan, india bulls, kotak securities etc. most of the traders will leave you and go to the new entrants. am elaredy hearing exceptional news about a few. and most of all pls stop distributing the mobile numbers of the people who trade with you to third party. so many calls keep bothering about loans, personal finance, and auto loans.

dear sir,

i have submit complete(without any query) vide application /form no. [protected] and my saving account is open on 16.04.08 but since 16.04.08 no update is find for demat account procedure and it shows message that the next update is in 1 days since i daily check update in two or three times so it is very very bad experiance from icici bank compare to other bank.

so please do needful at your end

regards,
vishal patel

Dear sir, June 11, 2008

I, K Srinivasa Rao submitted application to your executive at Hyderabad on 30th April 2008 for opening a DeMat A/c in your reputed bank. Nearly one and half month elapsed, I could not get the account details.
I, therefore, requesting you to do the needful and requesting you respond immediately and if you find any mistake on my application please come and take clarifications.
K.Srinivasa Rao
Cell No.[protected]

ICICI Direct.com — Service Failures

I have applied for ICICI Dmat account. Past 5months and I am yet to receive the service. Almost every weekend I visit the icici center only to get false promises by their employees.

The hights: They kept my form with them for four months and my cheque validity expired and I have to re-sign my cheque with the current date.

Basically I found that the Empliyees's are not educated to know the proceedings and are themselves confused. Even I found that the Center Manager "Narayana Rao" was highly confused with the proceedings. They even don't know where to take the customer's signature in the d-mat account opening form.

This is a disgusting and most impudent customer services I have ever experienced in the corporate world. ICICI can't even open an account of a customer whose all the documents are correct.

icicidirect.com — SERVER OVERLOADED

I AM AN ONLINE EQUITY INVESTOR OF ICICIDIRECT.COM
SOMETIMES THEIR WEBSITE DO NOT FUNCTION PROPERLY
GIVE MESSAGE SERVER EXCEEDS CAPACITY.
I DO NOT TRADE AND INCURRS HUGE LOSS
I WANT TO KNOW WHY I SHOULD BEAR THE LOSS FOR THEIR FAULTS

ICICI direct — reg.removal of mobile number

I am not a ICICI demat account holder but my mobile no.[protected] was wrongly feeded in ICICI demat account no.50396685.please remove my mobile number.it would be your appreciation to kindly remove it as soon as possible
thanking you

Poor Icici direct online trading server. Its always down, or the traffic exceeds during peak hours, accounting to loss of money for a costumer like me. Wny da hell, they r not upgrading da server or
other majors to taken to minimize the problem, dont understand.

Really frustrating //// and m switching some other demat ...


-Thanks

ICICI direct — poor service at icici demat account

poor service form icici direct i applied a dmat accont but the icici people will not give any wright stetus to me

ICICI DIRECT — Trading Interface is Down

The Trading Interface is Down when the market are in heavy momentum [either ways] why can't icici invest and upgrade its infrastructure. I couldnt log on the whole day today and i am stuck in some shares. someone drag the company to court.

Every day your site is having technical problems and due to which i am suffering & when i am asking for complaint No for site Technical problems, for delays in the status, site down, no current updates, site not avalable, on customer care no :[protected] giving unsatisfactory answers and not taking the complaints, just now also i have talk to Madam (Cima), yesterday also i talk to incharge of call Center he was also not given the complaint no and replied very aroguntly and rubishly, many times i am sending the E-mails on the same id, from this also i am not got any reply till date. Few hours back also i have send the e-mail with all snap shots also given copy to : sebi, finance ministery and many more. Now i was surprise, when at 6:59 pm i have checked the status of my order, from more than 1 year i am trading in Margin Plus but never i have seen the order get executed before 3:00 pm(but today now it is showing executed before 3:00pm at i.e. at 14:46pm), in status when i was checking it was not executed upto 5:00pm.I am dam shure that this order you have manupulated and it is not system generated. If every time & every day your server is having problem then why proper maintainance is not done ? & due to your poor maintanance why every day i should be suffering ? and i should bear the losses ? who is resposible for all these ??? I want in written from your side that when your server, site & Tecnical Problems will get solved and after that still this happens frequently, you should bear all my losses which I may i get in furture also. For Tecnical problems i should get complaint Nos for every complaints, when i am complaing on customer no[protected] If you feels that your Bank and Technical Team is uncapable in sloving the problems which is comming every day, then you suggest me in written to close the online Demat account of ICICI Direct.com WATING FOR YOUR REPLY WHICH

Every day your site is having technical problems and due to which i am suffering & when i am asking for complaint No for site Technical problems, for delays in the status, site down, no current updates, site not avalable, on customer care no :[protected] giving unsatisfactory answers and not taking the complaints, just now also i have talk to Madam (Cima), yesterday also i talk to incharge of call Center he was also not given the complaint no and replied very aroguntly and rubishly, many times i am sending the E-mails on the same id, from this also i am not got any reply till date. Few hours back also i have send the e-mail with all snap shots also given copy to : sebi, finance ministery and many more. Now i was surprise, when at 6:59 pm i have checked the status of my order, from more than 1 year i am trading in Margin Plus but never i have seen the order get executed before 3:00 pm(but today now it is showing executed before 3:00pm at i.e. at 14:46pm), in status when i was checking it was not executed upto 5:00pm.I am dam shure that this order you have manupulated and it is not system generated. If every time & every day your server is having problem then why proper maintainance is not done ? & due to your poor maintanance why every day i should be suffering ? and i should bear the losses ? who is resposible for all these ??? I want in written from your side that when your server, site & Tecnical Problems will get solved and after that still this happens frequently, you should bear all my losses which I may i get in furture also. For Tecnical problems i should get complaint Nos for every complaints, when i am complaing on customer no[protected] If you feels that your Bank and Technical Team is uncapable in sloving the problems which is comming every day, then you suggest me in written to close the online Demat account of ICICI Direct.com WATING FOR YOUR REPLY WHICH

icicidirect.com — Icici trading site down

The Trading Interface is Down when the market are in heavy momentum [either ways] why can't icici invest and upgrade its infrastructure. I couldnt log on the whole day today and i am stuck in some shares. someone drag the company to court.

yes exactly correct

Reg. Trading account locked due wrong password

If my trading account locked due to wrong password entering. for re issue new password we fill up form.
New password by you send by corrier at mentioned home address. my suggestion is that why you can not send at registred e-mail address or registred cell phone no. so this process will not take time.
icicidirect services is good.

With Regards
Arvind Garg

poor service from icici prudential
by
sreeram

THis is a common problem with ICICI. Most of the call center guys donot know the actual status, and you will never reach to the same guy.THis problem is commonly faced by most of ICICI customers.

Pls get in touch with me all who have a problem to get D/mat A/c, It's my promise to give you a D/mat & Trading A/c free for life time and that too in only 7 working days . My contact no.[protected].

People in Kolkata are most welcome. Only a call or message can solve your problem !!!

Stay tuned to me .

I had dropped a cheque bearing # 024383 dated 31/01/2009 for Rs.6000/- on 9th Feb which is not credited to above mentioned SB account till now.

My account was not in active when I had dropped my cheque.
So, the amount has been reversed automatically to Bank's suspense account.

I went icici branch at Omr Branch. They told call to customer care, I was called to customer care, they are telling go to branch. like this almost 10 days over till now. I dent get proper response. I don’t know when my money will come to my account

icicidirect.com — Customer service is very bad

I had request "n" number of times asking them to send the account details, but they didnt have the time to serve the old customers.

Dear Sir,

Please let me know why I can’t buy Cals Refineries Ltd. Shares from BSE.
526652‎ - Cals Refineries Ltd. (BSE)‎. At the time of buying stock code not appear in your stock code list.
I want to buy these shares immediately.

Please do the needful.
Awaiting your prompt reply,

Regards,
Ashok Rao

Mob no. [protected]

Icici bank has a pathetic service to there customers because of employee of this company are uneducated. They don't know how to deal a customer. They are making fool to customers. First they make wrong statement and take a security cheque from me after that they put in my account for clearance. now they are asking for amount why should i pay an unnecessary amount to your company. I firstly said that employee of your company, i don't want a paid account. Person says no mam this is an 0% account only and no opening charges. Now your people misbehaving me will take amount from you. We will visit your home and your work place and while talking on phone they put on hold without intimation. What is this? Is this is your best service?

This letter I have sent to ICICI Demat service in Vadodara-India. Very doubtful service. Please beware of ICICI system place order.

Dear Mr. Rajesh,
Thanks for your explanation. By the way, I know system will automatically square off the margin order during trading hours. But, why your system always place order at higher price. Also, that day price was not went to that level. How can normal person will trust on ICICI ? It is undigesting us to believe this sytem. Sorry, but we need explanation with proof of that order. Please give me details of price, which system place on that day(21st Apr 2009 at 15:14 hours ) for WELGUJ equity. We are need ICICI answerable reply. Do not explain about how system is working. We are need proof and if proof is correct then we will agree with that order.

icicidirect.com/Demat A/C, Trade A/C — Passswords,

Sir,

What is the problem for creation of new passwords for my Trading Account, ? which I had applied for the last three months, but I don't have recieved till date, why? I have sent several Emails yet there is no response.

Subhas Chhetri,
Darjeeling,

I have not received trading statement from 01/06/2008-31/03/2009 when i requested for same thr. e-mail they are sending me balance of stock in my dmet a/c, when i called up call centre for inquire then say they stoped sending the same, (this statement is must for I-T purpose), when they have stopped that service then they must reduce the yearly d-met charges.

Hingu Alka Dineshkumar
17/C, Matrukrupa Appartment,
Audichyanager Society,
Kankaria,
Ahmedabad.
E-mail. [protected]@yahoo.co.in
Date:[protected].

To,
The Branch Manager,
M/S. ICICI Bank Ltd,
Ground Floor,
Poonam Plaza, Rambaug,
Maninager – 380 008.

Dear Sir,

Subject: Non receipt of Account Statement till date from a/c. opening.
Ref. :- S.B. A/C. No.[protected].
Cust. ID :[protected].
Demat A/C. IN 302679 – 34465936.

I am S/B. account holder in your bank since long.
With reference to above subject and ref. I am sorry to inform you that I have not received account statement on quarterly basis from you till date of to-day.

I request you please send my Account Statement. Pl. note that I am not responsible any charges towards above statement.

Pl. do needful at your end.

Thanking you.

Yours faithfully





(ALKA D HINGU.)

Hingu Alka Dineshkumar
17/C, Matrukrupa Appartment,
Audichyanager Society,
Kankaria,
Ahmedabad.
E-mail. [protected]@yahoo.co.in
Date:[protected].

To,
The Branch Manager,
M/S. ICICI Bank Ltd,
Ground Floor,
Poonam Plaza, Rambaug,
Maninager – 380 008.

Dear Sir,

Subject: Non receipt of Account Statement till date from a/c. opening.
Ref. :- S.B. A/C. No.[protected].
Cust. ID :[protected].
Demat A/C. IN 302679 – 34465936.

I am S/B. account holder in your bank since long.
With reference to above subject and ref. I am sorry to inform you that I have not received account statement on quarterly basis from you till date of to-day.

I request you please send my Account Statement. Pl. note that I am not responsible any charges towards above statement.

Pl. do needful at your end.

Thanking you.

Yours faithfully





(ALKA D HINGU.)

I fully agree - ICICIdirect.com has become extremely arrogant with their success. It is just a matter of time - soon they will fall on their face.

ICICI Direct.com - Share trading account — Amount Charged without opening any account

Hi,

This is regarding opening an ICICI Direct.com - share trading account opening. I had applied for opening a share trading acount for ICICI and for which ICICI had charged RS.250/- from me but never opened any account against this. Payment details are as follows:

Date of payment(check payment- transaction date from my saving account) - 07/04/2207
Check No - 68
Amoount - 250/-
through Kotak mahindra Bank, Park street kolkata

I have followed up ICICI bank for this with the application form reference no ([protected]) but till date the amount is not received.

I would like to receive the amount with heavy penalty on top of that for harrashing and making false commitment.

Regards,

Chandan Chattopadhyay

Please Stop doing trading in ICICIDIRECT< Its a worst trading account i have never ever seen.Because i bought ashare at 15 rupees and sold at 17 rupees, in the orderbook its showing exucuted but in trade book its showing reverse its showing like i bought at 17 and sold at 15...its just a example of what had happened to me and to many customers, like that i lost plenty of money, so my dear friends iam advising you seriously just stop doing trading in icici direct trading account

Dear sir,
Two months before, i have applied for home loan in icici direct, panchavati, nasik branch.
I have given all the nessacery documents, all my documents are verified but only last formalities
are panding, i dont know why they are going so slow?
so please take needful acction on this complant.
My email id is [protected]@gmail.com
mobile-[protected]

Hi All,

No one in ICICI direct gives the exact information

Also, the agents who are involved in this do not know anything about share trading. If we ask some doubts, they have no answers for the questions

Brokerage charges are high and there are many issues with the account also

These people never give proper explanation for the charges

I am very frustrated of this poor customer service

They respond only after a day. I wonder what they keep doing all the time in 24 hours

icicidirect.com — RETURN SECURITIES MONEY

SIR

I APPLYED IN ICICIDIRECT.COM FOR SUB BROKER

BUT SUB BROKERSHIP IS NOT REJISATARD IN 8 MONTH SO

I WANT TO RETURN MY SECURITES MONEY

BUT COMPENY IS NOT RETURN MY SECURETIES MONEY

PLEASE HELP ME


AND REPLY ME

[protected]

BRIJ MOHAN PANDEY

[protected]@gmail.com

i have very very bitter experiences with icicidirect & icicibank. So what i could do i

have done is that i have closed 3 no. "three in one " accounts of our family.

how they treated us? only tear in my eyes can better spell that. but they have

earned few lakhs of brokerage from us.

i just want to forget this two names.

thank you

Dear Sir,
I am holding icici direct demat a/c. i am holding CALS Ref shares. i want to buy it whenever it goes lower price. But i can't buy CALS REFINERIES shares now. I am keep on trying everyday for the past 1 month. I dont know why they stoped this? This is ridiculous. Please dont make the customers with confusing mind about this stock.(Stock Name - CALS REFINERIES, Stock Code - 526652)

Dear all,
i have a complaint on ICICI direct service.
i have been trying to sell Cals refineries scrip on its peaks, and i realised that the ICICI direct have Disabled this action on this scrip without my permission or informing me.
neither i could buy in this scrip.
when i contacted the customer care here is the answere.
"Dear Sir,

We wish to inform you that the scrip CALS has been disabled for further buying. The same is disabled for surveillance purpose.

Sincerely
Jesee Kiron Paul
Account Manager"
Following this reply i had an intereaction with this gentlmen Jesee Kiron Paul, he said they have taken a decision not to sell this scrip on my behalf, who the heck are they to decide my risk taking factor.
they are only a service provider and they should server only in their limit. this gentlemen is yet to comeback to me with a valid clarification, its been 3 days and hasnt turned up.

now becouse of this disabling im under loss in this scrip since i couldnt sell it at that point of time. is ICICI direct is going to bear my losses ?

Regards
Ravikumar HK

i am not able to check my holdings and trade online or offline

Hi
I have a demat account with icici from past one year. Earlier I was doing cash trading. Now, from past 4 months, I am into margin trading everyday. However, I have a number of problems with the website.

-> The charts and graphs do not get updated at 9 am. Only at around 9:15am, I can see how the market is. When I complained regarding this, I was asked to check in 'GetQuote'.

-> 'GetQuote' is also problematic. Many times in a day, I get the message 'internet explorer cannot display this page'. Unfortunately I incur losses due to this as I cannot see the current market price of stocks and decide on buying or selling. At 2:30 pm everyday, the server has loading problems atleast for about 15 minutes. This is a huge problem in margin trading in 'broker' mode as I have to square off by 3pm.

-> I would have called up customer care atleast 15 times in the past 3 months regarding these issues. I simply do not understand why the guys at customer support are not taught basic manners like politeness and patience. They really do not bother to listen to the problems completely and start blabbering even before I tell them what exactly the issue is. And I have come across 3 or 4 females who literally shouted at me over the phone. Plus, they do not give any solutions to the issues.

-> Most of the times, the orders do not get executed although the price matches with the ones in 'GetQuote'. I was told that there would be many orders in the pipeline. But even if I would have placed the order much earlier it simply does not get executed. The software is not efficient enough to speed up the transactions. Plus, we day traders are not dumb not to know about slippage and other manipulations done by the bank.

-> All these issues along with high brokerage charges are really causing me trouble.

I would really not recommend icici direct to ANYBODY !!

Stay away from ICICIDirect.com. They have pathetic service quality. Not following SEBI mandate.
No point is escalating matters to Head of Service Quality of COO.They are hopeless...

Dont invest through ICICIDirect.com.

Stay away from ICICIDirect.com. They have pathetic service quality. Not following SEBI mandate.
No point is escalating matters to Head of Service Quality of COO.They are hopeless...

Dont invest through ICICIDirect.com.

DONT USE ICICIDIRECT.COM...USE WHATEVER OTHER SERVICE YOU WANT...

Stay away from ICICIDirect.com. They have pathetic service quality. Not following SEBI mandate.
No point is escalating matters to Head of Service Quality of COO.They are hopeless...

Dont invest through ICICIDirect.com.

DONT USE ICICIDIRECT.COM...USE WHATEVER OTHER SERVICE YOU WANT...

icicidirect is a portal and service. Their call and trade is the worst in the world. They should shut their service immediately instead of wadting peoples money beacuse of such shoddy service

I have opened an ICICI Demat account cheque got debited from my account and I have not received any details. The person who collected my docs is saying that he resigned. Today I went to ICICI Direct for details it is a very pathetic experience ever faced in my life. The branch manager shouted at me and started using abused language asked me to get out of the office. My money is gone account status is not confirmed, I dont know what to do this happened at ICICI DIRECT, GUNTUR, ANDHRA PRADESH.

KINDLY SUGGEST WHAT TO DO? [protected]@[protected]

ICICI DIRECT — DUE TO ICICIDIRECT WEBSITE DOWN LAST 3 WEEK , I HAVE LOST MY MONEY.

DUE TO ICICI DIRECT WEBSITE DOWN LAST 3 WEEK , I HAVE LOST MY MONEY.

I AM ASKING INR 50,000 AS COMPENSATION AMOUNT FROM ICICI DIRECT . PLEASE HELP ME OUT FOR SAME.

I am NRI presently staying in Kuwait & have got the Demat account in ICICI since long time (More than 6years). I had Divi's Laboratories shares & trying to sell since 2 months but unable to do so. Icici direct comes up with excuse each time. Previously (Year 2010) I could transfer to NRO NON PINS account & sold from there. I have send TIFD form & sold. I have sent the same TIFD form signed by me & ICICI Direct mention that my signature is not matching. I have sent another TIFD form again with in 2 weeks time & the result is the same. The most worst part of it is each time they take 3 to 4days to reply for Email, Weeks & months are passing by just like that & ICICI direct is troubling their customers a lot but their ICICI bank is excellent.

I have aksed ICICI Direct if I need to attest my signature from Indian Embassy of Kuwait. Please advise what I should do? Sudhkar Tel: +[protected] [protected]@gmail.com

ICICI DIRECT IS NOT FOR EARNERS/SMALL INVESTERS. THEY ARE CHARGING MORETHAN RS.2.50/- AS BROKERAGE. ADVICE FOR THE SMALL INVERSTERS - DO NOT JOIN THE ICICIDIRECT. KHAYA PIYA KUCH NAHIN, BROKERAGE JYADA DENA PADEGA...

ICICI direct — they changed my brokerage plan without any confirmation to me

icici direct is chor company they have changed my brokerage plan 5times more witout my confirmation.

my user id -MANP3003 NAME-MANISH VERMA

THIS COMPANY CHANGES BROKERAGE PLANS WITHOUT CONFIRMATION TO CUSTOMERS.

TOTALLY FRAUD AND CHOR COMPANY DO NOT INVEST YR MONEY HERE

THIS COMANY IS MAKING BIG PROFITS BY EATING AWAY CUSTOMERS MONEY BLOODY CHOR

My Name is chahar From Agra Up I am tell you best trading company for you.


Raghunandan money is An ISO certified company. we shall provide lowest brokrege & best service in India.
our service
1. Trading Ac free
2. Life Time Demat Ac free
3. Tips free
4. On line trading free
5. Mobile trading
6. Call beak service
7. R M Facility free
8. Portfolio manegment
9. Lowest brokrege
call- [protected]
[protected]
www.raghunandanmoney.com
www.rmoneyindia.com

Highly dissatisfied with the pathetic service offered by icicidirect.com. This is nowhere good for trading and investment. I have faced lot many challenges on accessing this website. On calling up the RM (Sumit Talwar - [protected]) or branch contact no. ([protected]), I found number not reachable. When I called the customer care they provided the justification as the possibility of RM being in meeting. On the issue I had with icicidirect.com, the executive was unable to provide the certain solution. Meanwhile, on this entire episode I faced financial loss as I was not able to sell my shares on time.

Rajesh
[protected]

I'm a icici direct customer since 24 Nov 2013. My queries &amp; doubts are about the brokerage charged which are not at all clear to me, as no single document clearly mentioned what is been charged, i have opted for OPM 195 plan thinking that options will be charged as per the the written plan details, but, No, It is all anonymously calculated in unjustifiable manner. My intuitions before applying to icici direct are absolutely correct, that it is a fraud company.

Till now i have only lost heavily &amp; more because of the your suspicious brokerage charges, i applied for icici direct upon being recommended by my father who is a long term cash segment investor (buy &amp; keep), i never saw him earning any thing, instead only loosing money unnecessarily, he don't even see the brokerage charges on his buy &amp; sells, he is an investor since more than 12-15 yrs, his 50 lacs portfolio has strunk to 15 lacs now &amp; upon seeing his porfolio, it doesn't seems to even get his capital back, as he is not aware of other options which are offering very much better brokerages today. Now i have already burnt my hands into your stuffs, before, leaving this platform i thought of making you aware why i left it, it matters to your or not, i don't think, as what i saw up till now it was only &amp; only for your own benefits. Options are enabled &amp; disabled as per your wish, the people who buys options, they never know when they are get disabled &amp; no body even if interested in buying are allowed to buy them, all goes worthless (Why such limitations are imposed on the name of liquidity?, when your are your self limiting the buys interests? if they are disabled than how the liquidity will come in picture for those options).

Options are heavily charged on buy side as well as on Sell side? i bout options for Rs. 3200, 16 lots of Nifty (as per OPM 195 plan, 10 lots brokerage = 195 + (6 * 15) = 285), even you double it it won't come to 2000 on every buy &amp; sell side, the brokerage i paid for above in total is Rs. 4000, when i sold it in profit of Rs.2.22/Scrip (Rs. 888 Profit), now the brokerage i paid is 4000, i i'm left with Rs.2200??? How? Acc. to which plan are you calculating?

Worst demat account in india is ICICIDirect.com. Very high brokerage .55% and if you trade below 6500/- its almost 2%. Also charge Rs.5 per sell transactions. No help from relationship manager. Poor customer services, false promises they made.

Never open account with ICICI Direct, because nothing is beneficial to you.

I opened a trading account with ICICIDirect in 2005. I received a letter from ICICI Securities in 2006 that I had submitted all documents while opening account. Unfortunately all the documents were damaged in floods and I was asked to submit them again. Promptly I did as required.
Now in August 2015 (after a decade after opening my account) I received a letter from ICICISECURITIES stating that I had requested for delinking an old account and linking of a new account with my trading account and they could not trace my application for that. I told them that I had never asked for delinking or linking of any account with my trading account. But I again received a similar letter in September, 2015 and this time it also warned me that if I do not oblige them, my trading account will be deactivated. To this my answer was the same that how can I give a signed application when I had never made such a request for linking or delinking. And very promptly, ICICIDIRECT deactivated my account. Now I am not able to access my account and during SAMVAT also I couldn't do anything. I wrote to ICICIDIRECT to let me know clearly which account was delinked and which was linked. They had no answer for this. Next the ICICIDIRECT officer phoned me and I explained to him my position. He apologised heavily for all that happened and conveyed that the correct issue is that he is not able to trace POA for one of my Dmat accounts, so he wants me to sign the papers for this when his officials will visit me. He further asked me my convenient date and time for this. I readily agreed, even though in no way I was responsible for the loss of the document, and gave him a date, but I also requested that my account should be activated first as I should not be penalised like this for no fault of mine. To this the polite answer from the other side was "impossible". Later I found two email ids for grievance redressal (grievance will be redressed in in 2 working days. (1. and 2. ).
I wrote in detail to them twice and no response from them so far. From website I got a contact number ([protected]) for complaints. I tried to contact the number and always I got the message, "please check the dialled number".
So being a customer of ICICIDIRECT, one gets definitely frustrated.
I DONT KNOW WHEN SOMEONE WITH SOME GOOD SENSE WILL LOOK AT MY COMPLAINT AND SAVE ME FROM FURTHER HARASSMENT.

complaint

dear sir, i have some problem with icici direct a/c realted query so pls give a good response [protected] [protected]

NOC against two wheeler loan no LTDEL00006494590

To Whom it concern I have taken a loan against two wheeler and i paid back my loan.I need NOC against the loan. Regards Arshad khan [protected] [protected]@gmail.com

double swip but one time recveived

massage received 200 rs. deduct but not received

Very poor service from ICICI direct.

Very poor service by icici direct
Even after registering the complaint and commitment from the branch officers no body cares to resolve it

Hi , I did a transaction of 10,996 using my credit card . I was sent a statement of 10.500 which i paid before the due date. After that the bank sent me a bill of 896 where they have added 400 Rs of Interest which i don't understand as i had paid whatever they asked me to pay on time. This is Cheating and i would like the consumer court to take action against the bank .

i am constentlly receiving the sms and call from your call centre regarding the payment of credit card number xxxx6001. i want to bring you in your kind notice that i have never applied the credit card from your bank . i felt to understand that when i never applied for the credit card why these notices are issued to me. in future i receive any notice i will be complait to filled complain agains the bank

Credit Card — without instruction deduct money from saving account

hi,

i am icici bank credit holder from last 3 year,
but from last one and half year i am not useing credit card but regularly paid minimum amount
but from last 6 month so many calls from ANDHIERI J.B NAGAR


DETAILS,
Executive name sangeeta date 10.4.2009 land line number[protected] time 2.30 pm

miscommunication and cheating from ms, poonam call from [protected]

miscommunication and cheating from MS.PRIYANKA call from[protected] date 5.6.2009 time 6.40

INFORMED AND CONFIRMED THAT SIR YOU PLS PAY RS.500/- IN CASH AND I ISSUE LETTER ON SETTLEMENT NEXT DAY BUT TILL DATE NO CALL AND NO LETTER

BUT WHEN I RECEIVED CALL FROM ANDHERI AND WANT TO SPEAKE WITH HER BUT SHE IS NOT READY TO SPEAKE BCZ SHE IS MISCOMMUNICATE AND CHEATEING ME

credit card settlement confirmation call from[protected]

BUT ICICI CREDIT CARD DEPARTMENT ONLY MISCOMMUNICATE TO CLIENT AND COLLECT MONEY

FINAL CALL RECEIVED FROM SAME ANDHERI BRANCH FROM TEAM LEADER MR. RAHUL SINGH AND CONFIRMED ME THAT SIR YOUR SETTLEMENT AMOUNT IS RS.6000/- AND YOU PAID IN ONE SHORT AND I AM READY TO PAID

HE COMMITTED ME THAT YOUR SETTLEMENT LETTER ISSUE YOU AS ON 17.8.2009

BUT ICICI BANK WITHOUT INSTRUCTION DEDUCT CASH FROM MY SAVING ACCOUNT WHICH IS DEPOSITE IN ICICI BANK SAVING ACCOUNT FOR MY INSURANCE PREMIUM ( ICICI PRUDENTIAL)

credit card ICICI bank — Harrashment

Dear Bank,

have try to reach you on phone banking to settled down my card ..

my card number is [protected]

Pl contact me on my cell [protected]

thanks Sunil

ICICI Credit cards — cheating

I want to cancel the health card done through my credit card some months back because its being done by cheating which is not recorded by the so called voice recording facility of yours. The agent told me to increase my limit to 85,000 if I will do the health card, I did it, but with no result.

Secondly, I had not paid my due on time in February or sometime during that period this year or last year, I do not remember because I did not got the statement, I got the statement after the due date. So, I paid after the due date and there was late payment charge of some 386 or something. When I applied for a PL in Citibank, it was canceled saying that you have a outstanding amount of Rs. 386.00 in ICICI credit card, while I had already paid that amount, but it was not updated for whatever reasons, none of my business.

These are a few reasons of being "so happy" being a customer of ICICI credit cards.

Dear Saumya,

We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

contact me on [protected]
k. bhardwaj

plz note that i can pay rs.60000SPOTANEOUSLY BY A DEMAND DRAFT OR I WILL CONTEST THIS CASE IN THE COURTS OF LAW
>We inform you that your credit card account5176 xxxxxxxx3001 has been permanently deactivated due to the non payment of credit card dues.
>
>
>
>As on date outstanding balance in your credit card account is Rs. 168, 571.79.
>
>We will be unable to provide settlement for the requested amount. We request you to contact the collection department for further assistance.
>
>ICICI Bank Ltd., 248, Andheri-Kurla Road, J. B. Nagar, Andheri (East), Mumbai-400 059.
>

>REG;- ICICI BANK CREDIT CARD NO. [protected]
>>SUB:- YOUR INTERVENTION in THE MATTER
>>
>>I HAVE OPTED FOR SETTLEMENT OF ABOVESAID CARD> TO WHICH THEY HAVE OFFERED ME AN ORAL SETTLEMENT AT RS.69000/- Through their representative Mr. Hardeep of thane Branch orally. I had requested the said Sh. Hardeep to settle the said account in Rs.60000/- as i was in poor state of health and my daughter was due for delivery too. The said Sh. Hardeep promised me to revert back soon. But shown his inability to settle the account in less than Rs.69000- I had once again requested him to try again in Rs. Sixty thousand only. To which i did not get any reply.
>>Thereafter all of a sudden I started receiving threatening calls from two nos of TATA who said I need to pay Rs.127000/- plus if I want settlement. They sent two three people at my residence who threatened my pregnant daughter while she was alone at him & frightened her while ignoring her pregnancy & no fault of her in this case if any.
>>Through your good office i beg to reiterate that i am still ready to pay Rs.60000/- as per my words.
>>I have already paid extremely higher of interest @3.25% PM.
>>FURTHER I BEG TO QUOTE THE FOLLOWING WHILE SEEKING YOUR INTERVENTIONS IN THE MATTER as i am ready to Pay Rs.60000/- as of now by Demand Draft
>>
>>in old times when zamindari system was prevalent the poor Indian Public was in their clutches. Once loan is taken the interest used to be charged so harshly that principal+ interest used to carry forward for next two three generations. Even people used to be threatened their property being looted, and they were beaten to death. Now with the inception of foreign and private banks the same system has been reincarnated with with the same modus operandii only change which has taken place is just technological changes. The plight of poor Indian Public is not changed at all as the regulatory bodies are just mute spectators due to technological changes and poor public grievances are not being redressed. These bank continue to overcharge and loot public by window dressing the charges. They are still being threatened they are promised on phone but later on betrayed and people with threatening are visiting the houses of such people. Many a cases have come into light when such frightened people have committed suicides. Many a families have lost their bread winner due to this. IS THERE ANYBODY LISTENING? IS THERE ANYBODY TO ACT ON THE PLIGHT OF SUCH PUBLIC?
>>COPY TO RBI & CIBIL FOR intervention please
>>Kindly save me from becoming poorer to poorest as I have already become poorer from poor by opting ICICI CREDIT CARDS PLEASE HELP ME URGENTLY
>>KANWAR BHARDWAJ
>>06.12.09
>>[protected]
>>[protected]
REG;- ICICI BANK CREDIT CARD NO. [protected]
SUB:- YOUR INTERVENTION in THE MATTER

I HAVE OPTED FOR SETTLEMENT OF ABOVESAID CARD> TO WHICH THEY HAVE OFFERED ME AN ORAL SETTLEMENT AT RS.69000/- Through their representative Mr. Hardeep of thane Branch orally. I had requested the said Sh. Hardeep to settle the said account in Rs.60000/- as i was in poor state of health and my daughter was due for delivery too. The said Sh. Hardeep promised me to revert back soon. But shown his inability to settle the account in less than Rs.69000- I had once again requested him to try again in Rs. Sixty thousand only. To which i did not get any reply.
Thereafter all of a sudden I started receiving threatening calls from two nos of TATA who said I need to pay Rs.127000/- plus if I want settlement. They sent two three people at my residence who threatened my pregnant daughter while she was alone at him & frightened her while ignoring her pregnancy & no fault of her in this case if any.
Through your good office i beg to reiterate that i am still ready to pay Rs.60000/- as per my words.
I have already paid extremely higher of interest @3.25% PM.
FURTHER I BEG TO QUOTE THE FOLLOWING WHILE SEEKING YOUR INTERVENTIONS IN THE MATTER as i am ready to Pay Rs.60000/- as of now by Demand Draft

in old times when zamindari system was prevalent the poor Indian Public was in their clutches. Once loan is taken the interest used to be charged so harshly that principal+ interest used to carry forward for next two three generations. Even people used to be threatened their property being looted, and they were beaten to death. Now with the inception of foreign and private banks the same system has been reincarnated with with the same modus operandii only change which has taken place is just technological changes. The plight of poor Indian Public is not changed at all as the regulatory bodies are just mute spectators due to technological changes and poor public grievances are not being redressed. These bank continue to overcharge and loot public by window dressing the charges. They are still being threatened they are promised on phone but later on betrayed and people with threatening are visiting the houses of such people. Many a cases have come into light when such frightened people have committed suicides. Many a families have lost their bread winner due to this. IS THERE ANYBODY LISTENING? IS THERE ANYBODY TO ACT ON THE PLIGHT OF SUCH PUBLIC?
COPY TO RBI & CIBIL FOR intervention please
Kindly save me from becoming poorer to poorest as i have already become poorer from poor by opting ICICI CREDIT CARDS PLEASE HELP ME URGENTLY
KANWAR BHARDWAJ
06.12.09
[protected]
[protected]

ICICI Bank — Credit Card Cheating

I got a call from ICICI BANK regarding my CC settlement 3 months back from collection dept. We agreed for the amount of 50K and bank requested to pay 8k in advance to process settlement application. Now the bank says I have to pay 99k. Do not know how amount got doubled in 3 months?????? It is cheating on the part of bank they took 8k and now they have doubled the amount. They are not adhering to the commitments.

what commitment ? do you have any written document for the settlement ? if no then welcome to the world of collection tactics by the collection agencies - hahahahahaha - kuch nahi ho sakta - get a settlement letter first then pay the full amount at once ;)

dum nahi tha to credit card se kharcha kyu kiya tha

Dear Deviprasad,

We are sorry to hear about your problem. Please write to us with your contact details and credit card number at [protected]@icicibank.com so that we can get in touch with you in order to address your concern. Please refer "505446" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — Harrashment done by ICICI Bank

Honorable Lokpal
Banking Services
Uttar Pradesh

Ref:-The Loan of Rs. 2 Lakh taken by the applicant from the ICICI Bank (Branch at Gorakhpur)LAN No. LBGOR[protected] on dated 12/09/2004

Respected Sir,

This letter of request is submitted for your kind consideration that the applicant is acting as on Income Tax Advisor at Gorakhpur,who is being mentally and economically harrassed by the aforesaid bank.

The fact is this,that the applicant was allotted a piece of land by the G.D.A.(Gorakhpur Development Authority) in the year 2004.The applicant took loan of Rs.2 Lakh from the said bank and after lodging the D.D. issued by the Bank in favour G.D.A.office on 22/09/2004 and the remaining cost of the land was deposited in cash to the G.D.A. office.Thus the total cost of land was deposited to G.D.A. and the applicant became entitled to get the land being transferred in his name.The bank started the recovery of the said loan regularly and the applicant paid the instalments emerging to an amount Rs. 165000/- approx by now.

Due to some departmental dispute of the G.D.A. for land use pattern,the land was not transferred in favour of the applicant. Now after clearing the issue of land use plan, the G.D.A. invited the allottees of land to get the land being transferred in their favour.

When the applicant reached the G.D.A. office for transfer of the land in his favour,he was shocked to learn that the said loan amount sanctioned by the bank in the year 2004 was not yet credited in the G.D.A. bank account.

The bank was regularly realizing and depositing the refund of the loan amount from the applicant but never bothered to see that the loan amount is not debited from bank account to the credit of the G.D.A.(It indicated illmanagement of the bank.)However there is no fault at the part of the applicant.The bank intimited regularly about the increase the rent of interest by post on the said loan .Now, the applicant rushed to relate his aweful story to bank,the bank took no interest to redress his request from February 2010 till June,while he visited several times to the office of the bank,when the applicant requested in writing to get a reply in the matter,the bank now gave a letter on 19/07/2010 and intimated that the loan amount is unrealised from the bank and the cheque was not cleared from bank loan account.

Now G.D.A. office is also asking me to deposit the said amount of the Two Lakhs along with an interest of Rs.65000/- for the said outstanding amount (which was an allowable concession in the case of fully paying allottes).Sir,the applicant is suffering by double jeopordy of the folly of bank and whim of the G.D.A.

Now I pray your high office to ask the bank to refund my total paid amount of Rs. 165000/- and its interest along with an other 65000 Rupees as demanded by G.D.A. for non payment of cash by the bank on the initial day of taking of the loan .
In case if the matter is solved by your intervention Sir,I may not have to tile a suit in the law courts and demand any further relief of compensation for loss of the practice and mental agony of the applicant.



Applicant
Ashok Kumar Mishra
Mahui Sugharpur
Rustampur Gorakhpur

Hi Ashok,

We are sorry for the inconvenience caused to you. We have made a note of your loan account number and will get in touch with you soon to address your concern.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — Case of Cheating by ICICI Bank

This is to inform you that I, Biswamoy Mukherjee , availed a pre-approved cash offer from ICICI Bank amounting Rs.1,95,000 against my ICICI Bank credit card. I had been paying my EMI at regular intervals without any hiccup and I was enjoying a clean record as far as repayment is concerned. But since..August,2009, I have failed to make regular payment as my office UNI started passing through an acute financial crunch.Though I had good intention to pay the EMI, but financial circumstances had forced me to go for a settlement with the Bank.Accordingly I had a telephonic talk with the the Bank's Debt Manager Soubhik Chowdhury of ICICI Bank,2B,Shambhunath Pandit Street,Kolkata regarding the settlement. After several bouts of bargaining regarding the settlement amount, Mr Chowdhury agreed to me through one of his executive Mr.Tarun Modal that if I pay Rs 40,000, I would be provided with an NOC and the Bank will not charge any more amount further. And my loan will stand closed. He then sent me a Dummy Settlement Certificate for making the settlement payment of Rs 40,000 through E-mail on 24/04/2010 When I enquired why he had sent me a dummy certificate, his executive told me over phone that after making the payment at any ICICI Bank branch, the Bank would
despatch the original settlement certificate. But to my utter consternation I had found that even after making the requisite payment of Rs 40,000 on that day itself, the said person, Mr Tarun Mondal, had been flatly denying that he had made any such promise to me and on the more he told me that it was just another payment and not a settlement payment.After that he and his colleagues threatened me and my wife also regularly with some abusive languages and told me if I did not pay total dues amount within this month then he would send some goondas in my house for recovery of this dues and put me into the jail.When I wrote to the concerned Bank's highest authorities, they are also flatly denying any such happening and on the contrary backing Mr Chowdhury and have asked me to contact that same person for the final settlement.This is nothing but pure forgery on the part of the Bank just to realise the money.

Now everyday several agents of that ICICI Bank, 2B,Shambhunath Pandit Street have been making calls to me (Telephone no. are 65500388,65002248,[protected] and the caller was threatening me using filthy languages even to my wife also.Please find enclosed herewith all the letters exchanged between me and the concerned Bank.



Yours faithfully,

Biswamoy Mukherjee

Ashirbad Apartment,

Flat No:-4L,

10,Jessore Road,Dumdum

Kolkata-700028.


Mobile: [protected]

[protected] Forwarded message[protected]
From: Shahbaz Mirza <senior.[protected]@icicibank.com>
Date: Thu, 20 Jan 2011 18:51:58 +0530
Subject: RE:'ICICICARE=[protected]'ICICIBANKLTD
To: "[protected]@gmail.com" <[protected]@gmail.com>

Dear Mr. Mukherjee,

We refer to your e-mail of January 18, 2010 addressed to Ms. Chanda
Kochhar regarding your PLCC account 9401 xxxx xxxx 5005.

Based on your complaint we have verified our record and would like to
inform you that, the email and the settlement letter shared by you was
not issued by ICICI Bank or any of its collection agencies. Last
payment made by you was Rs. 6805/- on July 20, 2009 and we have not
received any payment after that till April 2010. However we have
received the payment of Rs. 40,000/- on April 24, 2010 and after that
we have not received any payment from your side.

As you were not making the requisite payment within stipulated due
dates and the payments made by you were insufficient to cover the
monthly outstanding amount due payable by you, hence financial charges
were levied and accumulated.

Based on the above, you would agree that the Bank had to continue its
collection efforts and in the process, our collection agents/officials
had to call/visit your residence. Such visits/calls were only to
remind you about the Bank's legitimate dues and not intended to harass
or threaten you.Our officials/representatives are sensitized to follow
the code of conduct for collections and recoveries laid down in
accordance with the guidelines of RBI/IBA/BCSBI. It is denied that the
Bank is resorting to illegal means for recovery of the unpaid dues as
alleged in the complaint by you. We clarify that, the Bank functions
as per the guidelines, rules and regulations set by Reserve Bank Of
India.""

In the view of the above, we regret our inability to reverse the
charges on your PLCC account. The current outstanding towards your
PLCC Account is Rs. 160,768.36. As an exceptional case, we can offer
you a settlement of Rs. 80,000/- in 4 installments subject to approval
from relevant authority.

We request to provide your consent on or before January 27, 2011 so
that we can initiate the process for obtaining the approval. You may
contact our Debt Manager Mr. Soubhik Chowdhury on [protected] before
January 27, 2011 in this regard . If you fail to provide us your
consent on or before the requisite date, the said settlement will be
treated as void and you will be liable to pay the total outstanding.

We hope you would meet the above explanation with understanding and acceptance.

Sincerely,

Shahbaz Mirza
Manager – Senior Management Desk
-----Original Message-----
From: Mohua Mukherjee [mailto:[protected]@gmail.com]
Sent: Tuesday, January 18, 2011 11:38 AM
To: Chanda Kochhar /CORP/IBANK/BKC
Subject: Settlement issue of Credit Card Loan account no. [protected]

To
Ms. Chanda Kochhar
Managing Director & CEO
ICICI Bank Limited

(Subject: Settlement issue of Credit Card Loan account no. 9401 2700

[protected]

Respected Madam,

This is to inform you that I,Biswamoy Mukherjee had one ICICI Bank
credit card (No.[protected]. I had paid my credit card dues
regularly within due date in all these years. In the middle of 2008,
one of the executives of your Bank informed me over phone that after
verifying my good credit record they were offering me one pre-approved
cash offer (Rs.1,
95,000) over and above credit card limit against this above mentioned
credit card and he had also informed me that no need to submit any
paper or documents for this loan, just you tell me "YES" so that we
can send demand draft within three working days. At that time my
mother was very serious so I had accepted this loan. After receiving
this loan(Loan account no. [protected] ) I had paid EMI
regularly as fixed by your mentioned Bank.



It is to inform you that I am working in one of the media agencies since
1987 but my company has been sick since August 2009 and so that I
could not manage to give monthly installment since August 2009.During
this period several threatening phone calls received by me from your
bank and also some of your agency people threatened me in my house as
well as my office. On 15/04/2010 one phone call was received by me and
the caller introduced me (Mr. Pradyut ,Telephone No.44026665 and
mobile no.[protected] of ICICI Bank, 2B,Shambhunath Pandit Street) over
phone that I should settle the payment with the Bank but he told me
some huge amount which I could not afford this because of my severe
financial condition and I had requested him to reduce this amount for
this settlement. After that he used some bad languages against me and
gave me one mobile no.([protected], Person Name is Souvik Chowdhury)
for further query. When I contacted this person and requested him for
reducing some money for this credit card settlement because of my
pathetic financial condition and also requested him if needed he can
enquire my office about my salary and financial condition of our
office then he threatened me with some abusive languages and told me
if I did not pay total dues amount within this month then he would
send some goondas in my house for recovery of this dues and put me
into the jail.
After hearing this abusive languages I fell sick. Next day same man
called me around 1530 hrs and my wife picked up the phone and again he
shouted and threatened my wife also with some abusive languages.

Two days later one Mr.Tarun Mondal called me and first he informed me Rs.
50,000 for the settlement amount but that time I requested him I will
be able to giving this amount for two installments. Next day he again
rang me and informed me that if I will agree to pay for one
installment then he can reduced the settlement amount of Rs.40,000.
After I agreed to pay Rs.40,000 on one installment then I asked him to
send someone to collect money with settlement letter but he informed
me that as per the ICICI Bank rules first I have to deposit the
settlement amount in any of the ICICI branches then the Bank would
issue settlement letter and NOC certificates. Several times I had
requested him for any of the documents of the Settlement letter but he
told me the same ICICI Bank rules which is not compared to any of the
Bank within India.

After several conversations, he sent me one E-mail on 21/04/2010and
told me that settlement amount must be paid on that day itself.After
receiving this Email I had confirmed him and asked him why he
mentioned "Dummy Private & Confidential" in the subject line. He
informed me that after depositing the settlement amount I will receive
the print copy of settlement letter from ICICI bank within two days.As
per his request, I had deposited the settlement amount of Rs.40,000 to
the Nager Bazaar branch of ICICI Bank on that day itself
(21/04/2010).But two days later when I asked that person( Mr.Tarun
Monadal) for settlement letter and NOC then he told me I can ask this
issue to the ICICI Bank authorities and then he switched off the
mobile.I am forwarding this e-mail which I received from one of the
executives of ICICI Bank, 2B,Shambhunath Pandit Street) Mr. Tarun
Mondal with this mail for your kind perusal.



Now everyday several phone calld received by me from that ICICI Bank,
2B,Shambhunath Pandit Street and sometimes the caller was threatening
me either with some abusive languages or threatening me to take to the
court if I do not settle the dues. So, I am asking you why I should
settle my credit card dues two times?



I do hereby request you to look into the matter and send me original
settlement letter with NOC within this week otherwise I will be
forwarding this letter to the RBI and will also lodge a complaint to
them and am also requesting you to take stringent action against this
type of man who has recruited by the agency through your Bank.

Hope, you would do the needful at your end.


Thanking you.


Date:18/01/2011
Yours faithfully

Biswamoy Mukherjee

Ashirbad Apartment,

Flat No:- 4L,

10,Jessore Road,Dumdum,

Kolkata-700028.


Mobile:[protected]
[protected] Forwarded message[protected]
From: Tarun Mondal <tarun.[protected]@yahoo.com>
Date: Sat, Apr 24, 2010 at 12:58 PM
Subject: Settlement later format.
To: [protected]@gmail.com


Dummy Private & Confidential


DATE 21.04.2010

NO :AcctNbr/[protected]

BISWAMOY MUKHERJEE

ASHIRBAD APARTMENTS,FLAT NO-41

10,JESSORE ROAD

DUMDUM,

KOLKATA-700028


Subject: Settlement of dues on ICICI Bank Credit Card Account
[protected]


This refers to your discussion with the representative of the Bank.

In view of the exceptional circumstances as explained by you, we
confirm the acceptance of Rs. 40000/- Fourty thousand in 1 shot
installments as full & final settlement on the above mentioned card
account by cash./ pay order.


The above full & final settlement is being granted on a one-time basis
without setting any precedent and the settlement is valid only upto
26.04.2010 Thus timely payment is the essence of this settlement
offered to you.



Should any cheque/cash issued after the date of settlement letter be
dishonored or amount of any installment is not paid within aforesaid
due dates, the above settlement would stand null & void, and you would
be liable to pay the entire revised outstanding as per the current
status.



We request you to sign and acknowledge a copy of this letter as a
token of acceptance of this settlement offer and its terms &
conditions.



This communication is expressly in reference to the above card account
only and is strictly confidential.



Yours faithfully,



For ICICI Bank Ltd



<SIGNATURE>

Authorized Signatory

I want[protected] statement for IT house Loan A/c no. LBHYD[protected]

Dear Sir/Mam

I am IAsha Farhat from Mumbai.I want to do job in collection deptment in mumbai.I have 3 yrs 6 m/s exp ini financial job .


Contact no:-[protected]

Dear Sir,
I didn't got my credit card properly from last 3 months, I have the bill of rs.260 on 23-Nov & an executive promises me that he will send the complete statement within two days but yet i didn't received the statement, so I will not pay fine charges due these late services regarding Card statement, so i need your attention this matter.

Thanks
Ram Singh

dear sir
i apply emi card it is approved
i got my emi card on 22/11/2007
my name is V VENKATESAN
but the card in the name of N VENKATESAN
Pls rectify the emi card and sent back to earliest
thanking you
yours truly
V VENKATESAN
Walnut Corporation
160 First Floor 6th Main 6th Corss 3rd Block T R Nagar Bangalore 560028.

i apply emi card it is approved
i got my emi card on 22/11/2007
my name is V VENKATESAN
but the card in the name of N VENKATESAN
Pls rectify the emi card and sent back to me at the earliest

REF NO : 45652625

I Spoke to one o[censored] R customer care officer she ask me to send my id. I send my pan card to verify my name through fax
I Send fax my pan card xerox today morning around 11 am

pls call / mail me
thanking you


yours truly

V VENKATESAN
Walnut Corporation
160 First Floor 6th Main 6th Corss
3rd Block T R Nagar
Bangalore 560028.
Mobil [protected]
Land Line[protected] / 3535

I had applied for a credit card on the first week of November in Bangalore.
Application No: S[protected]

All id proofs etc were submitted,verification call was also done. But now there is no response. I tried checking my status online but it said that no records were found. I even tried calling customer care and got the same answer.

Please contact me at [protected] ASAP and let me know the status.

dear sir,
i have submitted a application for icici credit card telepgonic n physical FI has been done last mont but ther is no any mess for approval or rejection so how could i get the status of my application i dont have my application form no.
the details are
rajeev awasthi
sector 10 indira nagar
dob - 09/09/1978

A gentleman had come to my home with an application 2 months back for credit card... i filled the application and handed over all relavent documents to him .I have not gt back my card till date.. Is th guy genuine or am i a victim of Phising or some cybercrime?will i get my card back ? do reply as early as possible... Prabhu.
My location is Nashik Maharastra.

Dear

I am a icici credit card holder, I changed my address last month, i want to inform you the same but all the time, i spend most of the time and money doing the same but was never sucesfull in doing that. will some body can help me

Dear Sir/Madam

I hv applied for credit card vide ref no.[protected] thru online system . i hv received 3 calls regardig this. but till date i hv not received any confirmation on this. i call to your this number [protected] but i hv not received any correct information. kidly reply me.


thaks & regds
amit kumar
[protected]

4477 [protected] payment received by icici credit card on 15 jan08 as per the MR sent to me online.
Your out sourced agent entered my office on17jan08 ,time of entry n his signature too recorded at security. he had shown a defaulter list,in which my name was written. i was shocked before my colleauges n shown him the online money receipt.
On enquiry,collection agent told me that one Mr Premjit Patnaik of ICICI CREDIT CARD HEAD BHUBANESWAR ,HAS GIVEN THE LIST.

IS IT TOLERABLE?IT HAS HAPPENED DUE TO CARELESSNESS OR IT IS DELIBERATE.None is serious in ICICI BUT PAID FOR.

IF ICICI RUNNING SHORT OF MONEY,WE ARE HERE TO HELP N DONATE. I AM SERIOUS N TELLING THIS BECAUSE WE THE PUBLIC DO IT ALWAYS IN INDIA.

RGDS

DEBESH P KANUNGO

To be very very judicious,i would like to say the pecentage of failures mistakes must be below 3%-4%in case of a private sector companies where employees r better paid of n system is well equipped.

The most important is the time taken for the solution which should be 1-2days .the biggest failure is pending unsolved casea where cusomer suffers for a long period even years together.

Respondinding too becomes zero in some cases.
evev after paying i was asked for payment by credit card bhubaneswar.An agent had come to me with a list, where as i paid it 3days before n received the receipt online,which is too bad .i lost my image before colleauges.but somehow they know me n saw the MR online n convinced.

I was submitted an electronic form and other document deposited to your executive regarding the new credit card. I also received a letter ref no[protected] dated 14.01.08 concluding that the application is under process but didn’t received card till date... Now I want to know when the final decision will come… waiting for reply.. my contact no is.[protected]

Dear Sir,

I have already applied for credit card from one or two weeks back. but, i am not get any reply from bank regarding application status. my application number is[protected].

Please send the status of application or cancellation of application

Regards
Saurabh Mehan

Dear sir,

I am applied for credit cards before around 20 days & all the documentation & verification preocess are gets completed from ur side.I also drop a one mail to account manager of ICICI.Pls check the status of my credit card application, applica. No. is
W[protected].Pls do the necessary as early as possible

Thanks & Regards
Nitin

I want make a new cradit card of icici bank

Dear Sir,

I have already applied for credit card from one month back. but, i am not get any reply from bank regarding application status. my application number is S[protected].

Please send the status of application or cancellation of application

Regards
s.c chakraborty

Respected Sir/madam

I have applied for credit card and got it after 2 month. I tried to contact customer care but this system is not that customer friendly . only hearing this unwanted automatic voice response asking to enter card num pin num etc finally call get disconnected. i couldn't able to reach customer care.
I got a mail regarding total amount due of 226.86 on credit card and it ll b debited from ur bank account.
I have not made any purchase and i not even received pin num for credit card.So why should i pay this?
while applying for credit card they said it is for free no need to pay any amount.
i want to know details and info regarding this
someone deducting my account without my concurrence which I'm not liking it.

Regards
magesh

Dear Mr. Shiju,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2yo47_aaag) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Dear ICICI Bank,

I have deposited (thru Cheese) 3 lakh INR money from my ICICI Saving account (Ac#:[protected] to my daughter's ICICI SSY account (SSY ac#:[protected] at Sec-37 Faridabad ICICI branch.

1. 31-Mar-2016, 150000 INR
2. 15 Apr[protected] INR

It is showing me ZERO as total balance amount in SSY ac#:[protected].

Should I lodge FIR in police station against ICICI bank?
Please check & explain.


Regards,
Rajeev Awasthi
#[protected]

i possess a credit card which they have charged a previous bill amount for not using the card of 982/- also a late paymeny fee of 100/- for correct date payment and excess amount of 2000 for what i have not purchased ... what a wonderful service and loot mar from a renowned bank like this horrible...

My Credit Card No. [protected]
I have paid 10th may 2009 bill amount Rs 1839.07 by cheque no 013119 of State Bank Of Hydrabad sion Branch clear on 7.5.2009. this is shown outstanding inthe month of june 2009 with late payment i have already Fax bank account statment copy on 27.5.09 to fax no [protected].
I am not aware what happen afterwords as i not recieved any email or mobile massage.
please inform me at the earliest.
thankingyou,
Bharat Jagger
28.5.2009

For - ICICI Bank Statement.

We have received statements till May 2007 Please let me know the Statement from June 2007 to November 2007.

Acount No. LTBNG[protected]

Contact No. [protected]

Plz Reply me as soon possible.

I have opened demat a/c with Sharekhan ltd.
I have applied for saving a/c (facility provided by you to sharekhan demat a/c holders) in your bank through Mr. Satya Prakash on 1st nov 2007.
I have already given the required documents to him alongwith the a/c payee Rs10000 cheque of OBC bank. But till today i havn't got any response.
I have also tried his mobile nos. [protected] and [protected] but they are out of coverage area.
I kindly requests you to please enquire about him and solve my problem as soon as possible.
My sharekhan customer id is 441476.
Manoj Singla
#93-A, Street no. 12,
Lalita Park,
Garhwali Mohalla
Laxmi Nagar, New Delhi-
110092
Mobile no. [protected]

There is a charge of Rs350/-as late payment charge is
shown on the statement,statement dt-Nov10,2007
which is not clear to me.

Please send me my last statement from my postal addresh my addresh is hazinagar purana bazar near naihati jute mill gate po hazinagar 24pgs [n] pin 743135 w.b

I want surrender of my I.C.I.C.IC. credit card . due to unwanted penalties and intereste impose on billing amount but not send to any bill to me .

ICICI Credit Card charges — late payment fee

Dear Sir,

I had issued cheque bearing no 275187(SBI Dooravani Nagar, Bangalore) date 6-5-08 for Rs.700 infavour of my credit card a/c no:[protected] to ICICI bank and tha amount is collected by them and is certified by SBI manager and it has been debited in my account bearing no:[protected].Inspite of collecing money ICICI bank has levied late payment fee and other charges.I have already sent scanned copy of SBI certificate and my bank statement by email as per ICICI bank's request.But the keeps on writing they have not received email attathments.When I try to contact on their cuustomer service helpline only IVRS operates. No operator or agents comes on line.It is very difficult contact any human being through their customer care line. Pl help

Vijay Kumar Kurle
Ph: [protected]

I have credit card No.[protected] (Master Card). I did not receive statement during the month of June, 2008, even I no SMS alert regarding any pending payment was received by me. However, in the statement dated July 18, 2008, received by me, previous balance of Rs.1065.18 has been shown and late payment fee of Rs.400/- has been imposed. It is submitted that there is no fault on my part, I have been regular in making payment. Therefore, it is requested that late payment fee of Rs.400/- including service tax on it may kindly be exempted/waived off.

I had called your executive on 30th July 2008 at about 15:15hrs.
I requested your bank executive for reversal of Rs.100 charged for payment made by cash at your branch towards of credit payment for the month of June 2008. Your executive informed that the charges cannot be reversed by any means even after discussion. So i felt very much for the above levied charges. Even though we have made the payment through hard cash, why can't bank make the adjustments internally. why is the bank penalizing the customers & further asking the customers to pay through other modes like cheque/DD etc.,
Hence I request the bank not to charge any penalty for its customers even though the payments are made on time.
Also when I called up the number 41131877, I had to wait about 20min to reach your executive to discuss the above matter.
So if the above penalties are not reversed I may have to think about surrendering my credit card.
A line of reply in the above matter is highly solicited

Thanking you,
Yours faithfully,

Sd/-
(K.L.RADHAKRISHNA)

To,
The Manager,
ICICI Bank
Credit card

Referance: Yous bill dateted 22nd July 2008 . We have made the full payment of ICICI Lombard GIC Ltd Rs. 14, 713.00 on 14th July 2008. So, we dont have any balnce with us. Though it is so u r sending EMI bill with intrest.Which is not applicable to me from 14th July 2008.

Plz consider the matter seriously and do the needful. and stop sending me EMI bills of ICICI Lombard GIC.


Thank You
Mr. Prakash Phulare
Creadit card No.[protected]

i have not received statment from 21-06-08 to 20.07.08

pls send it on my mail address

creadit card no. [protected]
credit car no . [protected]

From

murugesanshanmugasundaram,
credit card no;[protected]
5.puthuran thottam
samundipuram
tirupur-641603.


To

customer care credit card.
icici bank,


sub; cancel my credit card and card account,

dear sir,

21.08.2008 i spoke over the cell phone at 6.30 p.m to your customer care person i paid my balance R.s. 601-00 as he told recipt no.6382584. agency name ACE dt 22.08.2008.no more balance in my a/c now.And I no need to use your bank credit card so cancel my card and close credit card a/c. and send no balance certificate.And i will return (brokened) my credit card in your tirupur branch soon.


thanking you
yours
m.shanmugasundaram
card no; [protected]

this is my A/C no[protected].my ATM CARD was lock, no reason on this condition, please verefy my acount number and my ATM card.

My used car loan account No.LUGNR[protected]
I have given cheque of Rs.160287/- for foreclosure of myu loan amount on 5-9-2008.My cheque is already clear but still i have not received my un utlised post dated cheques not N.O.C.till to day.To day is 15th Sept.2008 Pl send it immediately as I have to go out of India.

my emel id to bank stement

i am fed up allready and you further trying to make worst now. The way the senior management handles my simple case is horrible and desrves bad mouthing..

Also the news appearing in the daily newspapers about the frauds happening in your own bank is again disappointed/worried me and now i have to think in different way.

Can you please refer the sent mails to me. Can you please realize what was my request and have you checked whether you are following my instructions?

Dispite my repeated requests/complaints for monthly staetments from jan-08 to till date is only about the advertisements of your bank?The downloadable document is only about the TDS details Is this i wanted? I have told very clearly to the so called "customer care officers" about the email document what i have received. Also i have asked what is the procedure of knowing/seeing the documents.for that he has agreed and accepted.

Today morning also, i have receved call from an executive.All the calls /mails received by me is from so called "customer care" executive is for a show.But in reality, i find something fishy and the management wants to hide something.

I will be visiting the nearest ICICI bank branch in Bank with my leagal advisor in next 48 hrs or at the earliest.I will be taking action leagally for delaying the statements and find the flaws or any frauds/errors and for this also i will be taking necessary actions.

I will also take the statements of sb accounts and credit cards on purchases (printed) at the nearest branch and find the reasons for the delay.

Let me take the appropriate actions against the ICICI Bank.

with no regards
Ganesh Prabhu

I have received my statement of August 08 on17th AUG. there is a late payment fees of Rs400/-is included .Iam sorry to say that last month on 19th Aug my mother was expired so this reasons was for delay of my due payment. So please deduct late payment fee from my credit card a/c .

Pritam Singh
Credit Card No.[protected].

Credit Card no. [protected]
In my September statement credit card statement you have debited my account by Rs500/- as overlimit fee.Please note that I make regular payments for my all ICICI bank credit card(Gold, Titanium etc)since last 5 years.
Considering the above fact it is to request you to kindly waive off the said amt and credit my account by Rs. 500/-.
Waiting for your favourable reeply.
Thanks
Tapas Basak

Sir
I had a Saving Bank Account No.[protected] in your Branch. On my request of 13th September, 2008 this account was closed. I was told by the concerned Executive in your Branch that the pay order for the deposited amount i.e. around Rs. 43, 000/- and interest thereon will be issued by the Head Office at Mumbai within a week time from the date of the closing of the account. Since then, I have visited your Branch on number of times, but no payment / pay order or any satisfactory reply has given to me so far. I have further collected information and came to know that an pay order has been despatched (No. 43707 dated 25.09.2008) by BSA Courrier and further inquiry I came to know that my packet (POD No.C37417) has been returned to the Customer Care Centre with the remark that the address given on that does not exist. I further came to know that the address given 6 / 59 A, Janta Colony, Shivaji Vihar, New Delhi - 110027 whereas my account and residential address is P - 39/A, Janta Colony, Shivaji Vihar, New Delhi - 110027. This is a sort of harassment being meted out. I hereby make again a request to you, please look into the matter personally for making payment of my principal amount and interest thereon at the correct address

With regards,


Gagandeep Singh
B - 39/A,
Janta Colony,
(Shivaji Vihar),
New Delhi - 110027.
Tele.No. [protected]

I Have a Credit card No [protected] i am using this card for last two years. inspite of timely payments by cheque your bank is imposing late payment charges and diff. type of service tax.on sep.o8 i received a statement which told me to pay Rs 1601.67. I made the payment Rs 1700 by Cheque no 798269 Dt 5.10.08 but in this month statement i was asked to pay Rs 2432.57. according to the statement my cheque was returned. for what reason God knows . because ur bank has not informed me the reason. this is happening second time with me .when this happened first time with me I tried to enquire the reason from your bank but it failed.I even tried to contact on telephone but there was no responce .At last i paid all penalties . But this time I am not going to pay even a single penny as penalty.I know i have enough money in my bank . and my cheque can't be returned for this pretext. As long as i was paying the amt. in cash there was no problem but as the bank has started imposing 100 Rs for cash payment we will have to pay by cheque. as i told u when i have enough money in my bank why should i pay a fine of rs 832 against a payment of rs 1602 . so if the penalties are not reversed i may have to think about either stop using my card or surrendering it.
yours faithfully
khalid mohd.
c c no [protected]

To

customer care credit card.
icici bank,


sub; cancel my credit card and card account,

dear sir,

I Have a Credit card No [protected] i am using this card But cancel my Credit card and close credit card A/C. & I Pay Full & Final Payment Rs.40, 000/-Dt.19.07.2008 and send no balance certificate.Pls


thanking you
yours
mr.Raviraj Railampadu
card no; [protected]

centurion bank of punjab credit card no 4443410113561003 — late payment charged on the above mentioned card

sir i am a regular user of the above card, but this time i had put my cheque in your atm drop box at takshila on the 18 of november 2008 at 11am in the morning, your collection agent called me on the 4th of december saying that the cheque has a signature problem.anyway he asked me to pay cash to avoid late fee charges, the agents name is mr momin from your thane office, he sent his man on the 5th of december to my place to collect cash i had you collection man RS 2500 in cash he provided me the reciept of the same but sir to my surprice i had recived the statement in which your bank has charged me RS 1, 160 plus as late fee charges, i kindly request your bank for reversal of the late fee charges, b, coz till date i have paid my card dues in time & if you bank had any problem in my cheque they could have called immediatly on the 19th or the 20th i coul'd have given them fresh cheque or paid cash, infact your bank realised it very late & called me on the 4th of december, ir its not my fault its your bank fault i once again request you for the reversal of late fees charged on my centurian bank of punjab card no [protected] awaiting early reply from your bank

DEAR SIR
i rajan manjrekar holding CBOP CARD (CENTURIAN BANK OF PUNJAB) NO [protected] for which i made a payment of RS2236.25 drawn a cheque in favour of CBOP ICICI BANKCARD NO [protected] dated 18/11/08 which your bank has sent me back my cheque saying invalid payee name, sir your bank recovry person called me on the 4th of december & asked me for cash payment which i made it on the 5th of december of RS 2500, your recovery man said their will not be any late payment charges, but to my surprise i got a ststement in which your bank has charged me late payment charges, i request your bank for reversal of my late payment charges, till date i have never defalted on my monthly payment of my card dues, my cell number is [protected] & my landline number is 40051846

I agree with all the comments so far. ICICI is a blood sucking bank. They will offer good rates for the new loans. Once your loan is approved, then the rate will go to the maximum in market. They will also increase the rate along with RBI repo rates. But they never mind to reduce the rates for existing customers when the repo rates are decreased by RBI. I would suggest all the newcomers to AVOID ICICI. They might be very polite to process your loan at the best possible time and rate but it is a BIG TRAP. BE CAREFUL IF YOU ARE DEALING WITH ICICI BANK. Existing customers, please try to move your loan from ICICI. You need to spend 2% processing fee, but it is worth doing that. I see only that option for me.

ICICI bank is the worst bank, I have ever come across. I wanted to ask these [censored]s, WHENEVER RBI INCREASES RATE THEY IMMEDIATELY REACT AND CHANGE THE INTEREST RATES OF THE EXISTING CUSTOMER. BUT WHEN RBI REDUCE THE RATES WHY THEY DONT PASS THIS TO THEIR CUSTOMERS.

CAN'T RBI HAVE CONTROL ON THIS? IF IT INCREASES, WE EQUALLY BEAR THE LOAD, WHY NOT WE GET BENEFIT IF IT IS RBI REDUCES RATE. I THINK, IT'S TIME FOR THINGS TO CHANGES.

I WOULD REQUEST PEOPLE NOT TO TAKE ANY LOANS FROM THIS BANK. THEY HAVE WORST POLICIES YOU CAN'T EVEN IMAGINE.

I took Loan from ICICI in 2006, they after there was a change in the interest rate, first they change the tenure from 20yrs to 25yrs, within 2months again there was a change, this time EMI's was changed. Again there was a change in the rates. The bank without asking me changed the tenure to 40years :)). I wanted to ask these who will pay EMI for 40yrs. When I checked with dumbbest people at customer care they didn't had any answers to it. Moreover, the kind of information you get from customer care, and from branch is extremely different.

dear sir
this is my 3rd mail to your bank regarding late fee & the interest charged on my CBOP CREDIT CARD (CENTURIAN BANK OF PUNJAB )FROM NOW ON ITS ICICI BANK CREDIT CARD NO [protected] in my name RAJAN DATTARAM MANJREKAR, SIR i issued a cheque of rs 2236.25 of my card dues in the name (CBOP ICICI BANK CARD NO [protected]) & put it your atm drop box at takshila andheri east but to my surprise your bank has sent me cheque back saying invalid payee that too i recived it on the 7th of december before that your collection person from your thane office called me saying that their is a signature problem on my cheque, he told me to make cash payment i made a cash of RS 2500/ on the 5th ofdecember, he's name is mr momin, he also promised me that their will be no late payment & interest charged, sir once again i request your bank for reversal of my late payment & interest charged
b, coz till date i never defalted on my monthly card payment, MY CELL NUMBER IS [protected] & MY LANDLINE NUMBER IS 40051847, I WANT YOUR A CALL BACK REGARDIN THIS PROBLEM & REVERSAL OF THE LATE PAYMENT & INTEREST CHARGED TO ME THANX & REGARDS RAJAN MANJREKAR

Dear Sir,

This is the thrid gentle reminder mail i am sending you sir what is happening with my request for reversal of my late payment fees charged on my icici bank card [protected] their is no responce from your bank side nor has any body contected me on this matter i want aquick responce from bank whether you bank is considering my case for reversal of my late payment charges, or else i am going to consumer court thanx
Warm Regerd's

Rajan Manjrekar

To
customer care credit card
dear Sir
my credit card no is [protected] Some one has taken my no I suspect it may be misused so please block it immediatly for any trasections including loans or duplicate card
my no is [protected]
thanks
renu

SUB: CREDIT CARD PAYMENT.

REF : CARD No.[protected].


FURTHER TO OUR LETTER No.002, DT.2/4/09, WE REGRET TO SAY THAT NO RESPONSE FROM YOU TILL DATE.

PLEASE NOTE THAT WE ARE NOT LIABLE FOR ANY PENALTY IN CASE OF LATE PAYMENT.

i am ur coustomer from last many years having card no.[protected].On 2nd of march09 i paid feb09 month bill thru cheque no.8667799 of Rs6589 on time.But on 17feb09 i found that my card was blocked.When i contacted customer care, they told me that there is some problem in cheque.but problem was not clear and idid not got that cheque.So on 22nd march09 again i paid above amt. by cheque.
But on march09 statement i found that late charges added (Rs1114).Then i complained to customer care that why i did not got any infornation (thru SMS) regarding cheque problem.Usally i got all information thru ur SMS services.Based on my request he told me to that to pay balance amt. and forward my request to reversal late charges and again up date my mobile no.
But again in april statement i found that it was again added with interest charges of Rs214.
So pl take appropriate action immidiatly to reverse these chrges.

To,
The Manager,
ICICI Bank


Sir,


I am Mr. Pravin Thakur holder of your ICICI Credit Card my cust ID is 6268204. My problem is that I had actually done expenses of Rs. 500 only on your credit card but bank has debited me Rs.524.05 so what this Rs.24.05 ? My credit is only of Rs. 500 so I had paid Rs. 500 with ch no. 513641 dt. 13/04/2009. but bank statment shows Rs. 24.05 due which is not correct according to me. So, please explain me what is this extra charge for. and send me a new fresh bank statement.

You can call me on [protected]

Please send me the reply. I am looking for a prompt service from you otherwise I may be forced to discard the card.

Thanking you

Yours truly,

Pravin Thakur
Credit card no. [protected]

Credit Card Account No [protected]

I have already Full and final settle above mention my Credit card Account dt 2.06.2008. then also today my account outstading Rs-4346/- how can possible ? inform me on most prority basis.

Mobile No- [protected]

ref:my credit card no is ([protected]) customer ID 6661766 It is noticed that a sum of rupees 2206/- has been debited to my card account towards fee for platinum ID card no [protected] on 13.4.09.aftermath i realized that its designed for high profile and also already having gold and platinum cards and informed through customer care immediately.I was replied that first accept the package that already on the way and then cancelled. Accordingly i did and confirmed that my request duly honor and the platinum ID card was cancelled 0n 14.4.2009 at 7, 45pm.But the reversal of Rs.2206/- has not been done in may13th and June13 statement I shall be grateful if i get the reversal as early as possible.

ref:my credit card no is ([protected]) customer ID 6661766 It is noticed that a sum of rupees 2206/- has been debited to my card account towards fee for platinum ID card no [protected] on 13.4.09.aftermath i realized that its designed for high profile and also already having gold and platinum cards and informed through customer care immediately.I was replied that first accept the package that already on the way and then cancelled. Accordingly i did and confirmed that my request duly honor and the platinum ID card was cancelled 0n 14.4.2009 at 7, 45pm.But the reversal of Rs.2206/- has not been done in may13th and June13 statement I shall be grateful if i get the reversal as early as possible.

We have paid amounting to Rs.16, 689.40 to ICICI Bank, cheque no.025292 dropped box which was misplaced by your side on 05.12.2008 at Ghatkopar (W) Branch. As per the Telephonic talk with your sales executive they told "Its our fault and we are not going to charge any type of penalty on this amount. Then your sales executive told us to issue a fresh cheque of the same amount and we had issued a cheque amounting to Rs.16, 689.40 vide cheque no.026456 on 15.12.08.


In the month of January, we were received the bill the month of December, 2008 of amounting to Rs.1, 570.58 in this amount the late payment and the charges were included i.e. Rs.941.69. But as per your sales executive said to us, there is no need to pay the penalty amount. So we did the payment of Rs.561.94 on vide cheque no.0265493, which almost different of Rs.1, 000/- which is the penalty amount. Now we are getting the bills with huge amount of penalty almost of Rs.3000/- on this amount of Rs.1000/-. Kindly do the needful in this matter, and we are not going to pay this amount. Kindly reply us.

[protected].

So please

My credid card No.[protected], ID No.5583700/ ICICI BANK BRANCH NUNGAMPAKKAM,
Validity 07.2007 to 07/2011 .My card Limit Is Rs.15, 000/=. Date of Purchase of Artical Aus. 2007.
Amount Purchased Rs.14, 000/=.
EMI Period: 24 EMI from Sep. 2007.
Regrular repayment from Sep. 2007 to April 2009 = 20 EMI.
Pending EMI Only 4 Nos. But the statment received from ICICI Bank showed Incereased trend of liability instead of decreasing trend. I am a Senior Citizen of abobe 60 years. I was shocked to note the statement.Hence I requset you to send the complete statement of my repayment details from the date of issue of CREDIT CARD. On receipt of the complete statement, the final settlement will be done.
I request early compliance.

I HAVE NOT RECEIVED MY SAVING BANK ACCOUNT STATEMENT[protected] FROM OCT 2007 TO TILL DATE. KINDLY DO THE NEEDFUL FOR DESPATCHING STATEMENT AT EARLIEAST.


THANK FOR ANTICIPITATION.

My credit no. [protected], statement of account received on 17/6/09 on the same day a payment of rs.1000 was paid by cheque drawn on yourself.Whereas month of July statement shows the cheque was received on 22/6/09.The payment cheque was dropped at your Barabazar branch Kolkata where my savings account is also with you.I made payment in time and regret for charging late payment fee of rs.400 and also interest charged rs.130.89.you wrongly charged interest and late payment fee.You please give the credit for your wrong charges from bonafied customers.Please also note hence from the date of this message should be treated my credit card facilities as provided by you cancelled or not to be useable in future after getting your dues from my savings account with you.

My credit no. [protected], statement of account received on 17/6/09 on the same day a payment of rs.1000 was paid by cheque drawn on yourself.Whereas month of July statement shows the cheque was received on 22/6/09.The payment cheque was dropped at your Barabazar branch Kolkata where my savings account is also with you.I made payment in time and regret for charging late payment fee of rs.400 and also interest charged rs.130.89.you wrongly charged interest and late payment fee.You please give the credit for your wrong charges from bonafied customers.Please also note hence from the date of this message should be treated my credit card facilities as provided by you cancelled or not to be useable in future after getting your dues from my savings account with you.

To,
The Manager,
ICICI Bank





Sub: Information regarding instalments




Sir,



Customer: RAVI KUMAR V

Agreement No.: LTBNG[protected]

Total Instl: 30



E.M.I. monthly Rs. 1, 439.00 has deducted from 10/01/2007 to 10/05/2009 but for the last month dated 10/06/2009 Rs. 749.00 has not been deducted may i know the reason & after clearing instalments any document will be provided to the address given or should i need to contact ICICI Bank.

Plz Reply me as soon possible.

Thanking You,

Ravi Kumar V.

Good Day. Experience is that marvelous thing that enables you to recognize a mistake when you make it again.
I am from Finland and also now am reading in English, tell me right I wrote the following sentence: "However, if you are planning a trip away then don be put off this destination just yet."

Thank :D Hercules.

icici bank credit card no[protected]
icici bank credit card n[protected] petro card

sir,
above two card issued by the bank in the name of pradeep kumar sethi. i allways use petro card to fill petrol in my car and when the bill comes i pay the amount which i use but these six months the bill
amount show late fee, interest, previous balance which i cant understand. i allways pay the bill payment
not minimum nor part payment .the cheques issue by me but not present in my bank or any reason not
collecting from drop box or any reason that is not my fault.all of those i pay actual use payment not any
penelty or intrest please send the statementand send exicutive to settel the bill thanks.

sir, I am holding creditcard from 2005 onwards and payment was delayed for one month due to admission of my daughter in engineering since i informed to phonebanking officer regarding the delay they havenot considered the request and treat the customer badly through collecting agent hence, I am not interested to continue the service, please close my credit card no 5176 xxxx xxxx 7007, I will settle my dues immediately on receiving the letter. please reply early. thanking you. m.vimalan

This is really a shame for you people at the time of giving a card you people run after us & now when we need some help you people dont even speak to us properlythis is really very shame full thing. i want to change my address & also renew my credit card for this i have been trying from last 2 months to updatew my address.which is (hari kirpa, atal panwar, c/o Dr Vinod kumar sharma, 112 vishnu garden, kankhal, Haridwar.249408.
Your two manager Mr Mahesh & Mr Pradeep they really dont know how to speak with the customers.They have no right to be on their seat.I have waisted my thousands of rs just to call you maen peoples.
kindly just look in to this otherwise i will meet to your chaimen also.

Atal panwar
Card no. [protected]

sir, my card no [protected] amount due 516/- due date was aug 2, 2009 .I deposited chq no 826502 dt july 24, 2009 drawee bank indian bank, nerul as on 24/07/2009 morning 9.15 am at your nerul branch.till today Ihave not used cr card.today i received your reminder stating dues of rs. 969.42
I verified my saving a/c and surprised that my cheque is not being presented and your bank has charged me late fee and intrest which is not justible.please see my credit card record I never dalayed
any bill so far and i kept credit balance in credit card a/c so many times.today i deposited cash rs.1200/- at seawood branch.I am requesting you to look in to matter seriously and recredit the penal charges .otherwise i have no option to closing credit card .being i am nationalised bank staff, I am using your cr card, because of your bank better service.awaiting your possitive reply.
my mobile no .[protected].

dear sir
i have deposited rs 12000 on 18/6/09 against my bill dated 09-07-09 . I want to know the following details:-
1.after depositing the rs12000/- no due was left on me, then why closing balance rs4038.87 shows on my bill.
2.i have paid almost all the billsin time then why hefty interest has been charged on me. kindly revoke all the interest.
3 why auto debit return fees has been charged, when i have paid all the bills through cheques.
4.please confirm the bill amount of rs.5050.58 although i have deposited rs2000 aginst the bill dated 8-09-09.

Hello everyone. Youth would be an ideal state if it came a little later in life.
I am from Eritrea and now teach English, give true I wrote the following sentence: "Check mastercard, it was considered to the vehicle-based model cards of canada."

Regards :-( Anders.

Hello everyone. Howard Hughes was able to afford the luxury of madness, like a man who not only thinks he is Napoleon but hires an army to prove it. Help me! Can not find sites on the: Ringo was decided to package a saddest driver, to which she looked the customers that she continues sometimes have one.. I found only this - [URL=http://www.saue.edu.ee/Members/Mastercard/pc-mastercards]pc mastercards[/URL]. After the insurance, the cards had to depend their real photo and take it in 30 girls. Later, the derivatives were restricted to glittering period, where the large 12 procedures would be comprised, futura prepaid mastercard. Thanks for the help :rolleyes:, Gali from Kenya.

From:DR GS MALIPATIL, MBBS, MS
Bothra Colony, Torvi Road,
Bijapur-586102, Karntaka State. mobile no:[protected],[protected]R.

Subject: Complaint: Regarding Prudential Life Insurance Policy No:03699769 dated[protected]
of Premium of Rs:54515, housing loan of Rs:9, 44, 000=00 from ICICI Bank, Bijapur
.
Points to be noted:

1. Above said policy not recieved.

2. Actual loan amount of Rs:9, 44, 000=00 not entered in the policy, instead of it, entered Wrong amount Rs:4, 41, 000=00 which is undestood by telephonic discussion.

Now, I request you to correct the amount as Rs:9, 44, 000=00 in the policy and send the policy immedietly otherwise, I will go for PRESS RELEASE and to the COURT OF LAW to get justice. Kindlly note it.


DR G.S. MALIPATIL, MBBS, MS
Associate Professor,
Al-Ameen Medical College, Bijapur-586102
&
Treasurer, District Congress Committee, Bijapur,
Ex-President, District Youth Congress Committee,
Bijapur-586102, Karnataka State.

Date : 23.09.2009

To,
The Manager
ICICI Bank, Karol Bagh,
New Delhi

Dea Sir,

Sub : Double amount debited in my A/c. No.[protected]

We inform you that double amount debited in my account of Rs. 1444/- on dated 3.8.2009 during using debit card through A. V. Apparels shop No. 05, New Ghandhi Nagar, Ghaziabad. In connection with we had inform ICICI call center several time vide request No.[protected] dt. 9.8.2009 and[protected] dt. 21.9.2009 still not created in my account.

You are requested kindly above amount credited in my account as soon as earlier other wise we lodge FIR against with you.

Thanking you

Yours faithfully


Nitin Kumar Dixit
7/3, East Patel Nagar
New Delhi
M.No. [protected]

To

The Accounts Officer

ICICI Bank

Dear sir,

I have received the icici credit card statements from the bank for the month of August and September.My icici Platinum ard number is [protected].In both the months you had debited me Rs.500 each as over limit charges(31.07.09 and 31.08.09).Please note that i had paying the amount in 15th of every month.So as a loyal customer like me is now completely lost the confidence in your card.Please look in to this and confirm

Regards

SUNIL OOMMEN MATHEW


[protected]@gmail.com

Sir,
Sub:-Request for reversal of late payment fees/interest charges/outstation cheques payment charges -Credit card No [protected]
I was on continuous tour from Mid June 09 to End September.However I was remitting the payment towards my card on due dates.The payment details are given below
1)For June 09 -Rs 991 vide cheque no 269660 dt 27/6/09 of SBI, Kalyan deposited at yr Bangalore branch.
2) For July 09 -Rs 5778.83 vide cheque no758289 dt 27/7/09 of SBI, Kalyan deposited at yr Bangalore branch.
3) For August 09 -Rs 1921.39 vide cheque no 269659 dt 29/8/09 of SBI, Kalyan deposited at yr Tellicherry branch(Kerala).
From the above, u can see that eventhough I was on continuous move, I was depositing the cheques for the amount due before the due dates eventhough I did'nt get my statements.However it is regretted to note that u had charged RS 400 /as late payment fees and Rs 405.16 as interest charges in the bill of 12 th August 09 and Rs 100 as outstation cheque payment charges in the bill dt 12 th Sep 09.The question of charging late fees/interest charges/outstation cheque charges does'nt arise as I had deposited the cheques before the due dates.Hence it is requested to reverse the the total amount of Rs 400+405.16+100 in yr next statement due on 12 Oct 09.Considering our long standing relationship, I hope u will do the needful.
Regards,
K.Ravindran

Dear sir,
I made Aug payment on I st sept and it was confirmed from the statement that you have received cheque on 3rd, On 18 th i received SMS alert mentioning i need to pay outstanding amount of 27650/-.
recovry person called me on the 20th of SEPT & asked me for cash payment.but he could not able to explain what is the problem in cheque which i had sumitted, Finally with lot of effort and calls i came to know from phone banking officer, that cheque is not accepted due to misamatch,
But surprisingely till 18th no infrmation or alert from ICICI bank.otherwise i would have made immediate payment. After cofirmation from phone banking officer immediately i have made cah payment from ICICI savings a/c,
Considering my long relation ship with the ICICI bank and card uasge i request to waive 100 % intrest charges levied on me.
I hope my request will be considered, so that our long relation will continue for long

Regards
Ashwath

Card no [protected]
Mobile no [protected]

To
Customer Care Credit Card, ICICI Bank

Sub: Clarification of my Total Due Amount

Dear Sir
I have a Big Bzar Credit Card No. [protected].After getting this card I got a offer for Lombard Health Insurance.I use to pay the amount regurarly. I never received a single statement.I used to receive the due through SMS only. So many times I complain to customercare. But no positive response from customercare.Suddenly I find that you have charged late fee & other taxes. I asked for verification, but no response.This card I was used for only Lombard Insurance purposes, not any other puposes.After so many complaints & due to poor response I got very sorry and lastly I was cancelled the Lombard Insurance by telephonically.I never used this card for any other businees.

Sorry to say that, I found from e-statament that my due is Rs.17, 725.25.Request please send the detailed amount due statement/ actual amount due for me, so I want to settle the issue as soon as possible and request for cancel my credit card.

Plaese consider the matter seriously and do the needful . I am waiting for your reply.

D Mahapatra

icici bank credit card no..[protected] statement allways late from last 6 month so the payment is been late only on mobile alert i know but the proper statement of paid amount i cant get the detail now i have receive the statement of sep 19 2009 on date 6/10/2009 and i have also given an complaint for late statement but it has not improve so i request u to send my statement on time or i shall have to close my account andfor the late fee and interest what shall i do for the payment call back on ...[protected]

Dear Sir,
I Debasis Mahapatra have a Big Bazar Credit card No [protected] from Feb 08 & I used to for payments this card only for ICICI Lombard Health Insurance. Inspite of timely payments by cheque your bank is imposing late payment charges and diff. type of service tax. So many times I informed to custom care regarding this issue but no positive response. After so many requests finally I request for cancellation my Lombard Health Insurance. I never received a single statement, I used to get message by mobile & I used to pay by cheques in time. I have given my E-mail ID also but no response. Now I come to from E-statement that my dues are Rs 17, 000.00(appx). I tried to enquire the reason from your bank but it failed. I even tried to contact on telephone but there was no response. Now I want to settled / close the issue. So please inform the actual amount due on me, so I will pay the dues at the earliest. I will pay the amount and I may surrender the Credit card. I never used this card for any other purposes.

Please send the statement in my below mentioned address / E-mail ID at the earliest.
Address: Debasis Mahapatra (Mgr. - Mat & Insp.)
Innosat Projects Pvt. Ltd.
Entreprises Plaza
7 & 8 Cuttack – Puri Road
Bhubaneswar – 751006

E-mail ID: [protected]@yahoo.co.in
Contact No. [protected]


Yours faithfully

D Mahapatra

Sir,

I have been making correspondence Ms Sunita Gupta, Customer Care Service Executive for last two months in regard to the Balance shown against my Credit Card No. [protected]/8015, which has expired in Dec., 2008. Secondly, they are further showing credit against this card. Thirdly, another statement is being sent to me or messages sent to me on phone regarding card no. [protected]. It is not understood how this is being shown.

Further, I want to settle my account in 12 instalments by reversing the payment shown against credit card against the pruchase made before Dec, 2008. As per my calculations I Ow the ICICI Rs. 50, 000, which I agree to settle. Kindly inform me.

Tiku

I have sent an email just now kindly confirm the same and also I have been making correspondence with Ms Sunit Gupta Customer Care Executive since long about the credit shown against my credit card no. [protected]/8015 which is expired before Dec., 2008. And also about new statement received against a/c no. [protected]


Tiku

relating to card no. [protected]/8015

Ms Sunita Gupta,
Customer Care Executive,
ICICI Credit Card Division, Hyderabad.

I have been making request to settle my Credit Card A/c. No.[protected]/8015 and [protected] in 12 EMI after deducting the payments received by the Bank. Please reply my letter and settle the A/C without charging any interest/service tax after my last payment of Rs. 11, 000+. Otherwise I may have to seek legal way.

Tiku

Ms Sunita Gupta,
Customer Care Executive,
Hyderabad Office
Reference CC No. [protected]/8015 and [protected]
Dear Madam,

I have been sending my requests to you many a times but no response has been giv en to my complaints/requests, even complaint made through above emails. Kindly exceed to my request urgently, so that I may be able to pay the amount amicably.

Tiku

Reference my earlier mails I am waiting for the reply . Kindly do the needful earliest.

Thanks,
Tiku

kindly reply my earlier mails regarding my credit card no. [protected]

Thanks, Tiku

reference above emails kindly do the needful

pl send my bill statement on 12/10/09mobile [protected]

My Credit Card No.[protected]
Card locked due to misuse others
Now I want New Credit Card
as per the Last statement Balance is 1075/-Rs
by mistake issued cheque amount -1750/- how can I getting balance amount

SIR
REQUEST INSTRUCTIONS TO DELETE NAME FROM CIBIL LIST a6d23TO ENABLE RENEWAL OF HOME LOAN

FROM ICICI BANK RE NEWAL IS PENDING FOR MORE THAN SIX MONTHS.

RESPECTED SIR,

i would like to inform you that.my credit card no.[protected]..converted to emi.. i am making the emi paymnt every month.i paid1 mnth in advance paymnt as well.which covers till december 2009.still finanace people call and harases me without checking the details..and last month my saving a/c got blocked due to paymnt ...I request not to block my saving a/c as i already paid till december emi..and also request you to take a complain about the finance people who distrub me everyday without checking the information on my a/c...
THANKING YOU,

MR.SUMAN DAS

monthly statement not delivered in my home address which is mention in monthly statement. so many times i have called to concern person, so many times i have made ph calls for this but still today the same thing happened my statement is going to drop by curior service man to kasba peth ( in my old office address and i am staying in sahakar nagar. please let me know why this thing happen again and again and who is responsible for non receipt of my statement and after that non payment of bill . kindly mail me immediately on my above mentioned mail address.

ICICI Bank Credit Card — LATE PAYMENT FEE 7 INT,CHARGES

I AM PROMPTLY PAYING THE FULL AMOUNT THE MOMENT I RECEIVE MY CREDIT CARD STATEMENT BEFORE DUE DATE IN RESPECT OF ABOVE MY CARD NO. HOWEVER, IN NOVEMBER, THE DUE DATE OF MY STATEMENT WAS 29.11.09. I DROPPED MY ICICI BANK CHEQUE NO.449295 DATED 27.11.09 FOR RS.14200/-AT THEIR KASTURBA GANDHI MARG, NEW DELHI-1 DROP BOX.ON 27TH NOVEMBER 09. BUT TO MY SURPRISE, THE SAME WAS DEBITED IN MY A/C WITH CONNAUGHT PLACE BRANCH ONLY ON 8TH DECEMBE 09. THOUGH I PROPTLY DEPOSITED BEFORE DUE DATE, IT IS NOT OF MY FAULT.
HENCE I RQUEST THE BANK TOREVERSE THE LATE PYMNT FEE OF RS.400 PLUS SERVICE TAX AND ALSO INTEREST CHARGES OF RS.646.35 PLUS SEVICE TAX OF RS.66.67. I[censored] GO THROUGH MY PYMNT RECORDS, U WILL FIND THAT THERE IS NO DEFAULT OR DELAYED PYMNT ON ANY MONTH.
PLS. KEEPING IN MIND THE ABOVE I ONCE AGAIN RQST TO REVERSE ALL CHARGES LKEVIED ON MY STATEMENT DATED 12.12.09 IN RESPECT OF CARD

G SRINIVASAN.

i have not received the statement for the month of Nov'2009 towards my ICICI Credit card.kindly despatch at the earliest.

Dear Mr. Srinivasan,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

dear sir,

my savings ac.no:[protected]
name:bharathi.m
branch: Selaiyur brnch

pf amount has sent my ac no from PF office on date 1-1-2010, but till now that amount not to be credited on my ac. please find it and credit tht amt to my ac soon

dear sir iam your bank icici credit card holder but not give me to monthle stat ment to me and plese giveme to my right time to statment my credit card no is [protected] ples helpme my contect no [protected] emai id [protected]@ymail.com

hello sir,

I have taken a loan of amount Rs1, 00, 000/- in credit card ([protected]), and i payed emi regularly, on 03/08/2007 there was Rs72, 716/- balance which i payed as Rs49, 000/- on 05/09/2008 and Rs23, 716/- on 06/09/2008, now all my settled but still yoursending me the bills for emi.

Actually you shoulkd should have sent me a statement of nil amount balance instead your sending still.but your taking my money and putting interest for the amount incliding service tax, emi, emi interest..

last month FEBRUARY you have sent me a staement as total amount Rs500.28/- and minimum amount Rs 500.28/-it means there is no more amount to be paid, i payed that Rs500.28/-.but again this month(MARCH) again a statement with Rs3, 670/- as minimum amount and Rs3704.58/- as total amount to be paid is stated...

i want to know whats really happening.if i dont get proper responce within 10 days, i will suely take this issue to CONSUMER COURT

thankyou

P.SRINIVASAN ([protected])
NO, 84 MALLESWARI NAGAR,
3RD CROSS STREET,
SELAIYUR POST
EAST TAMBARAM
CHENNAI-73

i have received my statement of March 2010 emi principal bal all ready reserved in my credit card why should debit in every month of converted into emi . So please help

Waiting for your favourable reeply.
Thanks
Shailesh Prajapati

ICICI BANK CREDIT CARD A/C
SIR TWO MONTH BILL NOT RECEIVED. I COMPLAINTS BUT TILL DATE BILL IS NOT RECEIVED. I AM ALLREADY SAFAR FOR LATE FEE PALANTY. YOUR CUSTOMER CARE ONLY REPALY, ALLREADY SEND BILL .

MY ADDRESS
VIJAY RAJ KHANDELWAL
MEENAKSHI SILK
NO.97 Ist & 2nd FLOOR
OPP TEXTILES CO-OP BANK
BANGALORE-2
email - [protected]@yahoo.co.in

To
customer care credit card.
icici bank,

I have a credit card no [protected]. I have posted cheque NO. 215205 (IDBI Bank) of AMOUNT 7885.00 rupess against outstanding amount 7884.29 on dated 02.06.2010 at your Phase-7, Mohali punjab ATM dropbox.
But still (19.06.2010) this amount not detected from my account.
Kindly let me know the status of my cheque and reason why its pendiong at your end.

Regards
Akshay Kumar Chaudhary
Card no : [protected]

To,
Customercare credit card,
complain against my credit card no.:[protected], i paid all dues against above card, every month billing for new dues, Why ?, pls. clear to us on urgent basis, as per 6th July statement Rs.377.96 dues.


Thanks,
Hemant Kumar,
Mobile No.:[protected]
[protected]

I get my statmement regularaly but you send my statement by E-mail ON WORNG ADDRESS So Pleas take my correct E-mail address
[protected]@rediff.com. Till today You were sending me my transaction on bhushnmalvankar @rediff.com.some spelling mistake there so please correct it and send me on my wright E-mail address
Thanking you
Yours Faithfully
Bhushan Malvankar [protected]
My date of Birth is 7th April 1967
Address :B/201, Mahavirt Apartment plot 20, sector 42, Nerul West.400706

ICICI Bank Credit Card — levy of late payment fee charges & interest thereon

Sir,
I am holding a credit card of ICICI bank since 2005.I have never been in any default of paying any dues towards the Company. I have been facing a problem of late payment charges & interest charges levied on us since October'05.The Company didn't send me the credit card statement on time & henceforth they charged interest & late payment fees. I had followed up with the customer care employees & they reversed the same. The bank repeated the same mistake again, & I followed with them & explained them that I had received the statements after the due date. In spite this, the customer care employees gave me vague reply that my address of communication has changed etc. After their complete ignorance on my complain I started to pay towards my purchases made & not paying the interest charges. I have also visited the bank branch & I have a complete evidence of the employees whom I have called throughout the years. Please suggest me how to approach on a waiver of these interest charges.

Subject; For Want of Document

LBKRM[protected]...Loan has been settled of your vellore branch. But our document not yet received.Please Expedite dispatch early... Suffering Very much...


contact person;.Balakrishnansampath,
19/11 sow car street,
Walajapet, 632513
Vellore dst,
Mob : [protected]

Hi,

We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "742885" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Dear Sir,

I have received your bill ON 30.09.10 have a credit Card No.([protected]). From your customer care they have started a one emi of protection plus insurance .but i have refused to accept a such policy by mail and through verbal discussion.Then your customer care person told me when i[censored] will not pay the bill of first installment then it will automatically rejected and there is no need to wory .but now from your customer care daily call me on[protected] for payment and other wise they will block the credit card i have used your credit card from last three years and there is no delay in your payment from last three year but now i am fadeup from your behave on such point and i will not contiune to use ur credit card and i will pay your dues till date and kindly cancelled my credit card from immidealty effect dt.06.11.2010

Thanx

Gopal Singla
[protected]

my Master credit card NO.[protected] will be expiring. please send a fresh credit card to my present address in Mumbai.

Thanking you

This is to inform you that I have dropped my cheque no. 374645 dt.22.10.10 for Rs.5565/-, as usual, in your Lothukunta ATM branch for the month of October, 2010 instalment in respect of my credit card no.[protected]. But as your people informed me that the said cheque was not traceable, I was asked to pay cash for the said amount in order to avoid late penalty charges and as such I paid cash vide receipt no.[protected] dt.03.11.10 under protest. But in your subsequent month, i.e.Nov., bill, you have chared me late penalty charges of Rs.1, 110/- which is unfair and illegal. I request you to see my record of payments since last 45 months, and Iam sure you will credit the said amount of Rs. 1, 110/- to my account immediately. Thanking you, With regards, T. Pramila Bai.

i am a credit card holder of icici bank.As per my november 2010 statement i had to pay rs.654/= which i promptly paid by depositing my cheque for the full amount in the drop box on 5/12/2010 before the due date of13/12/2010.On my return on 28th december i checked with my bank pass book where there is nodebit for the amount. I received an email message stating non payment of the bill.when contacted the customer care executive first denied the receipt of the cheque and subsequently said that the account number mentioned is incorrect as such ihave to pay a fine of rs.400/=along with the due amount. My question is when credit card payment is not received, they have informed me over sms on my mobile in such a case when they discovered that the account number is incorrect they should have intimated me the discrepency in the account number and I would have promptly isssued another cheque.Now for an amount of rs654/=dues i have to pay rs400/=as fine and this is not a good practice. Many a times i have not received the credit staatement in time and i havae enquired thru custser care and paid the amount promptly.Now i request the authorities to waive the fine as i was all the while maintaining sufficient balance in my bank account.My credit card No.[protected] .To ICICIBank Credit Card ivision

i chitta shankar creit card number [protected] not receiving the billing statements every month, please send the billing statement everymonth by courier/postal and to my email id [protected]@yahoo.co.in regularly without fail.

kind attention : Mr Shiva Kumar Todikonda, Nodel officer, 7th floor, Survey no 115/27 plot no :12, Nanakramguda, Serilingampally, Hyderabad :-500032
I, Subodh Kumar Gupta, holding credit card no [protected] received bill transaction details November 23, 2010 -December 23.2010 and surprised to note that your bank has charged me on account of late payment fee of Rs400/-dtd 13/12/2010, service tax of Rs41/20 paise, interest charges of Rs127/20 paise dtd 23/12/2010 and service tax of Rs 13/10 paise dtd 23/12/2010, totaling a sum of Rs 581/60paise only.
Whereas i had drop a cheque no 505210 dtd 06/12/2010 for Rs1472/-only in drop-box of your branch at Nagia park -Shakti Nagar Delhi :110007 before the due date dec 12, . 2010.On several inquire, branch-head inform me that the above said cheque received in drop -box, somehow, sent in obc instead of local cleraring for relisation by mistake . They could not inform me the reason for the same till date.
in view of the above fact, I request your bank for reversal of the above said charges .
My cell no is [protected]

To
CUSTOMARE CARE
ICICI BANK CREDIT CARD SACTION
Dear sir,
I ANIL KUMAR JHA holding credit card no [protected]. you have bill two time times transanction in whoich i have done only transaction from big bajar dt 9.01.11 rs1852 at 4.17 pm . I have already lodged complain with your phone banking officer dt 30.01.11 and your phone banking officer told me within 3days will get response regarding this. But till now dt 07.02.11 ihave not get any phone callor mail.

Dear Sirs,
I have purchased a e.ticket from IRCTC. through your visa card payment process (Canarea Bank)
Card) And as we cancelled the above ticket, the irctc has refunded amt 0f Rs.189 through the same
payment gatway on 18th March'2011. But we have not yet get the credit of the same in our account

my creditcardno.5176 3009 in this current statement you are going to make payment of icvbp best mumbai pament of rs 1069 on 2/may 2011 pl stop payment because prevously paymentof RS 807 is added in this bill so pl after check &confim or phone me on my mobileno. [protected] name ATUL BHUPATRAI SELARKA.

I, the holder of Credit Cards of ICICI Bank No. xxxx3005, HSBC Bank A/C No. xxxx2491 & xxxx4205, RBS N.V. A/C No. xxxx6424, SCB A/C No. xxxx9091, Citi Bank A/c No. xxxx0002, do not want to maintain these credit cards and decided to close my above credit cards with immediate effect and I have also scrapped my above Cards.Please also remove the outstanding payments made by you found from CIBIL Report otherwise I will take some action in cunsumer court.

Reply awaited on the following e-mail address immediately:

[protected]@gmail.com
Mobile- [protected]/[protected]

(S.K.Sinha)
G-31, Ist Floor, Lajpat Nagar -III, New Delhi-110024.

To
The customer care Manager
ICICI Credit Cards

Dear Sir,

I got your statement for the Month of May 2011, for my ICICI Credit Card No. [protected] for Rs.9173.82/- which includes the previous balance of Rs. 1887.28 and late fee, interest charges, and service charges thereon. But I paid the previous balance of Rs.1887/- vide Corporation Bank Cheque No.416558 dt. 26/04/2011, at your drop box installed at ATM counter Karamana. The payment was within the due date. Kindly verify the same and do the needful to reverse the following amount.

Prevous Balance - Rs. 1887.00
Late Fee - Rs. 400.00
Interest Charges - Rs. 158.16
Service Tax - Rs. 16.29
[protected]

Total Rs. 2461.45
[protected]
[protected]

Thanking You
Yours Faithfully

S.SAJU JOSE

Mob:[protected]

sir,

I M.CHANDRAN opened my savings account in our icici selaiyur branch, chennai-73 vide my savings account number[protected]. Due to my job in out station i was unable to maintain the account.In the mean time i drawn a credit card from your bank vide number [protected].I settled all the dues in that account during the year of 2007.

During the month of dec 2010 i got a letter from main icici bank branch to activate my account and i also activated my account, and they said the lein amount was Rs 45120.27 whereas i cleared my all balance of credit card amount paid in icici branch shenatop road teynampet, chennai. during 2007 After verifying from customer care service i received a no amount outstanding certificate from Mr.Ibu Sam, Customer Service exceutive (ref num: 050711/590766c)
dated 09may 2011.

I hereby request your goodself to remove the lein of above said my savings account and to activate my savings account. please intimate action taken in this regard at the earliest.

Name: M.Chandran
Mob num: [protected]
kindly mail to [protected]@indiatimes.com

Dear Sir,

Ref: My Loan Account No:LPSAL[protected]

I Approched your bank for full settlement for the above account and they have agreed for the value of Rs.98000 (Rupees ninty eight thousand) for the final settlement.And issued the settlement letter stating that, It should be paid on or before 18.07.2009. I have paid the above payment on 18.7.2009 by way of demand draft and got the receipt for Rs.98000.And they agreed to close the account.

In this condition i got a SMS to by mobile on 05.07.2011 showing a out standing of Rs.50410 for long time.Again i approched your bank and met Mr.Gopalakrishnan (Branch Head) and informed that i have no any due for payment to ICICI Bank, he advised to raise through customer care for further procedings.

Kindly i request to close by loan account and issue the NOC stating no dues for the above loan account.

Thanks & Regards,
V.Yogananda Prabhu.

Dear Sir,

I am Amol Kasar my Account Blocked .please remove my account.

Account No.[protected]

Type of Account.Salary Account ( Saving)


Pls reply urgent.

I Have a Credit card No 4477xxxxxxxx8022 and i am regularly using this card for last two years. inspite of timely payments by cheque your bank is imposing late payment charges and diff. type of service tax.on sep.o8 i received a statement which told me to pay Rs 1520.76. I made the payment Rs 2100.00 by cheque No 146595/21.10.2011. But in this month statement i was asked to pay Rs 1520.76 . I was surprised to note that due to unavoidable circumstance I dropped the cheque dtd.21.10.2011 for that one day delay you have charged me
(1) Late Payment Gee, Rs.400.00
(2) Service Tax Rs .41.20
(3) Interest charges and Rs. 98.68
(4) Service Tax )Rs. 10.16
Total amounting to Rs .550.04 as penalty. which is highly regrettable. I always pay the Credit Card balance well in time that too I usually remit extra than whatever bill amount.

Secondly, as long as cash remittance was there this type of problem would never arisen as I would have arranged the cash remittance but the bank has started imposing 100 Rs for cash payment. Due to unavoidable circumstance I could not able to drop the cheque and the date of the cheque was 21.10.2011 instead of 20.10.2011. Under the circumstance stated above, I request you to kindly waive off the Interest and service Tax to the extent of Rs.550.04 and oblige. Hope my request will be considered favourably and allow me to remit the actual payment of Rs.971.

Hope my request will be considered favourably and will allow me to use the Card judiciously in the interest of natural justice.

Yours faithfully,


(P. CHEERAN)

icici bank statement
dear sir
I neelam gupta is having account in icici bank bareily branch
116 civil lines
Bareilly-243001

I am not receiving monthly statement since years together.I sent mail requesting for same but no reply .Is this bank incompitent to provide service
Shall I switch over to some other bank.reply at [protected]@gmail.com.or call me on [protected] .