[Resolved] Indane Gas — non-delivery of LPG cylinder

anandhisridhar

from Macherla, Andhra Pradesh

Feb 27, 2013

Address: Rangareddy, Andhra Pradesh

Respected Sir/Madam,
I am a holder of LPG Gas Service wide Consumer No.52834. Our Gas Agency is M/s Easwara Agencies, 10-96,Edulabad Road, Ghatkesar, Ranga Reddy Dist, Code-125348, PIN-501301.
I had booked for a refill on 8/2/13 wide Booking No. 354117, cash Memo No. 2758. But till 23rd Feb. the cylinder was not delivered and when contacted I came to know that my booking was cancelled. I was asked to re-book. I rebooked for a refill AGAIN wide Booking No. 358945 and the cash memo No. is 7618. I booked it in 23/2/2013. I was told that my refill will be delivered within 3 days.
The main problem with them is they DO NOT WANT TO GIVE HOME DELIVERY. They are ready to supply the refill within two days when we take the empty cylinder to the Agency Godown. Not only me you can see a number of consumers bringing their empty cylinders and carrying back the refilled one.
They NEVER RESPOND over phone also when we contact. Once I told them that I will complaint and they told they are least bothered. My wife is stressed mentally. She is unable to attend her outside work because of this.
We have already given complaints to IOC and via automated rein system twice. But there is no response till date.
Kindly do the needful regarding the matter.
Awaiting with anticipation.

Thanking you,

Yours faithfully,
SRIDHAR

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Dinesh Chandra

from Mumbai, Maharashtra

Jan 9, 2010

Indane - Cylender — Non-booking of Gas Cylinder

Non-booking of Gas Cylinder
Dear Sir,

Sub.: Gas Connection No.4708 - Jai Jawan Gas Services,
D -493, Sector 7, Dwarka ,New Delhi - 110075

I have been trying to book my cylinder for the last 15 days, but I am unable to contact any of their numbers. Either the phones are ringing or busy. 24 hour booking no. as well as the helpline nos. are also not responding.

Becasues I don't have the new Consumer No. So that I am also unable to book through TOMOGAS.

Kindly help me and provide me the new Consumer No.

Thanking you,

Yours faithfully,

DAYAL CHAND

from Ludhiana, Punjab

Jan 21, 2010

Indane Gas Cylinder — non supply of cylender

THIS IS TO BRING TO YOUR KIND NOTICE THAT I HAVE BOOKED A GAS CYLENDER WITH HARI SINGH GAS SERVICE, PREM NAGAR, KIRARI, NANGLOI, DELHI 15 TO 16 DAYS AGO BUT TILL DATE THEY HAVE NOT SUPPLIED THE CYLENDER . MY CONSUMER NO. HS 1119

Hakam Singh

from Chennai, Tamil Nadu

Jan 22, 2010

Indane Gas — Non Delivery of Cyclinder

We have gas connection 28881 with INDANE Gas at Patiala with M/s.Surindera Gas Agency, S.S.S.T. Nagar, Patiala.

We have booked the cyclinder ten days ago. But the employes says that the gas cyclinders are in waiting. However there is no such policy by the company.

The agency owner is un-necessary harassing the customers.

Complainant3190135

from Mumbai, Maharashtra

Jan 28, 2010

I have gas connection with sarswati gas agency(HPGas) Sanganer,Jaipur from dec 09.They have told me that after one month of delivery gas sycilender will be automatically book and delivered.But after one month no response from them and whenever I make to contact with them through phone they have never receiced my call.I have also book the gas on 21/1/10 but still they have not responding Ihave also visted the agency but they says that tomrrow they can send the gas.It is not fare therefore kindly take the action and same reply me.

Kamla sharma
consumer no. 513100
185/195,sector 18,pratap nagar,sanganer,Jaipur

Brijesh Kumar

from Delhi, Delhi

Feb 9, 2010

Indane LPG gas limited — Non Delivery of Booking Cyllender

Dear Team,

I have an LPG gas connection with INDANE Gas Company, connection number PG-19308 (PRITHVI GAS SERVICE c-116 LIG flat, East Of Loni Road, Delhi CODE[protected].

I have changed my address from previous one to D-543, Street No-10, C/o G S Singh Ashok Nagar Delhi 110093 and before two months back same has been intimated to PRITHVI GAS SERVICE for updation. I have recived two deliveries of cyllender on new address on Dec 11, 2009 and Jan 08, 2010 respectively.

Now I booked my cyllender on Feb 02, 2010, and till date same has not been delivered and the behaviour of the concerned staff is very irritating even they neaver picked the landline number.

For the same I went to the PRITHVI GAS SERVICE, now they are saying that it'll take 7 to 8 days for the delivery by having the ascuse that we will make the field investigation.

Now my question is that if they people have delivered two times at new address then what is the need of taking 7 to 8 days for the same.

Non delivery of cyllender My family is facing lots of problem and taking the food from outside.

Please look into the same and make some action against the staff of PRITHVI GAS SERVICE as they neaver listen the problem of the customers.

Thanks & Regards
Brijesh Kumar
[protected]

Indane Gas Connection No-PG-19308

Phoolpati

from Anand, Gujarat

Feb 11, 2010

Indane Gas — not cylender dilivery

Sir
I have booked for a gas cylender on date 27/01/2010 at Dadri Gas Service Charkhi Dadri. Booking no is 9773. But no dilivery to till date. I remind to distributor agency for three times.I am a old and widow lady please solve my problem. This is the regular behavior by distributor.
thanks

Complainant8850292

from Delhi, Delhi

Feb 23, 2010

I am consumer of Indance Gas with consumer no. 21957 with Agency - Avon Gas Service, Najafgarh, New Delhi-43. I have book my LPG refill on 15/02/2010 but the gas has not delivered as yet. Similir problem was faced in past as the agency is not delivering the gas in time. They used to take minimum 10 days to deliver the gas after booking. Please do the needfull to deliver the gas in time.

Basant Singhal

from Delhi, Delhi

Feb 25, 2010

LPG Cylinder — Non - Delivery of Cylinder

I have booked for the LPG Gas Cylinder on 16th February, 2010 through Online -telephone. My consumer No. is 8578 & My booking No. is 274. I have not Recd. it yet. I am not able to contact the Avery Gas Service personnels as nobody is picking the telephone to know the status of my booking.

Sandeep Choudhary

from Lucknow, Uttar Pradesh

Feb 26, 2010

gas — non-delivery of cylinder

Dear sir

i hv made a booking ( cus no. 700698 )of refill cylinder on dated 14/2/2010.and till date we hv not recvd the cylinder till date and on monday i hv again booking on monday 22/2/2010 but till did not get any feed back. secondly pls i m calling them on daily but no one picking up the phone number. My gas Agency is RAM GAS AGENCY

it is my humble request to look in to the matter and advise us urgently

Suresh Chand

from Delhi, Delhi

Feb 28, 2010

Indane LPG Gas — Non- delivery of gas cylinder

Sir/Madam,

I have booked a LPG gas cylinder on 9th feb 2010, but its delivery has not been recieved yet. Whenever, i tried to call the Agency, they don't pick the call or if they do so then no satisfactory answer is given by them.
In past also i have faced the same problem. Kindly look into the matter so that my problem can be solved as soon as possible.
Here is the name of gas agency i m dealing with: Amar Gas service, 2298, street no.4, Bihari colony, shahdara, delhi-32..Ph no. 22307197, 22301500....

Regds
Suresh Chand
consumer no. 41110
Ph. no. [protected],[protected]

Pratik Singh

from Mumbai, Maharashtra

Mar 3, 2010

Dear Sir,

My name is Pratik Singh consumer no. 63875 (Sushma gas service, Mansarovar, Jaipur). I had got last delivery of gas cylinder on 13/01/10. I have single connection and I have booked gas on 27/02/10 (morning) and they gave me reply that I will receive cyinder on the same day. I have again called on 2/03/10 and they replied the same. When I called again today (3/03/10) I have got the same reply but still not able to get the gas cylinder. Please help.

Regards

Complainant5651797

from Mumbai, Maharashtra

Mar 5, 2010

Hi Friends, March 05, 2010

Can anyone help me?
I'm fed up with the Indane gas service. My Customer No. is MM 08352. As company claims that we should get the refill with in 24 hrs of booking but my gas agency (Mohan & Mohan Indane Star Distributor, Shop No. 48, Ashoka Shopping Centre, Ashoka-II, Sec. - 37, Opp. Kanishka Tower, Faridabad (HR) used to take more than 15 days to get me a refill.
This time, I've booked a refill on 22nd Feb 2010 and not received till now. I called them up many times but didn't get anything. Even visited the place but it is all in vain. I had to purchase the refill in black. grrrr......

Can anyone tell me if there is any way I can make complaints against these stupid people? Plz I'll be very grateful to you.
Nagina Khatoon
Faridabad (HR)
Mobile No. [protected]

Sanjay Pathania

from Delhi, Delhi

Mar 5, 2010

I have indane gas connection & gas agencies is nair gas agency vikas puri.
I want to say that telepone of this agency is not working properly or alway anged. I have no time to go to shop for compalint. pl send me refill cylinder my Gas connection number is 8973. for the name of Rajkumar Singh, R/o C-193, Gali no 38, Mahavir enclave part 3, new delhi

I.J.Siddiqui

from Mandsaur, Madhya Pradesh

Mar 15, 2010

Indane Gas — No delivery of LPG gas

Bright gas service (service no.17859)
Civil hospital
Ahmedabad.Gujarat
I have booked lpg gas cylinder on 4th march but till now there is no sign of delivery.Kindly do the needful.

Thank you

SURENDRA SINGH BISHTA

from New Delhi, Delhi

Mar 20, 2010

Indane Gas — non delivery of LPG gas

it is submitted that I am in possession of LPG connection with two cylinder with M/S Sunder Shyam Enterprises, DDA Market, Janakpur, A1, New Delhi. Usually I go for booking of gas when LPG gas of one of the cylinder gets exhausted since it takes more than 10 days to deliver the gas. This time I got LPG gas booked on 26 Feb 10 and finally delivered on 20 Mar 2010 after several request made to the Agency. Also at the time of booking, registration number is not being given. This sort of attitude on the part dealer put the customer into harrasment. The said enterprise also do not attend telephone and the customer has travel a long distance just for booking the gas.

SANJAY KUMAR

from Delhi, Delhi

Apr 10, 2010

Indane Gas — Non Delivery of LPG Gas

Dear Sir,

This is Sanajy Kumar. i am living in delhi and i have a LPG Gas connection in Sarita Vihar LPG Gas Agency and my coneection no. 36278.

Sir, my complaint is non delivery of LPG gas cylander more than two time of booking and my booking no. 101 dated: 19.02.2010 & 116 dated 15.03.2010. i have not recd both booking request up to till..

so pls take neccassary actions at the earliest.

Thanking you,

Sanjay Kumar

MANOJ KUMAR KESHARI

from Port Blair, Andaman and Nicobar Islands

Apr 14, 2010

LPG of INDANE GAS — NON DELIVERY OF GAS

Sir,
I never received LPG gas at my home and each time i had to collect it from distributor shop and that too on working day(monday to saturday) and after waiting for 3-4 hours.
sir i request you to make a system, where we can book our gas at indan office via email/ sms/ telphone and we can see our staus and remain sure of getting gas without requesting these distributors.

My distributor name; SHRI VIGHNESH INDANE, HOUSING COLONY, DHANBAD.
MY CONSUMER NO; 05422

zala mahipalsinh dilavarsinh

from Nagpur, Maharashtra

Apr 16, 2010

Indane Gas — CYLINDER NOT DELIVERED AT HOME ADDRESS

DEAR SIR,

I AM A CUSTOMER OF INDIAN GAS - NARSINH KRUPA GAS AGENCIES MY CUSTOMER NO. IS - 155323,
MY HOME ADD :
NEAR SAMINARAYAN TEMPELE, BHAILI,

MY GAS DELER DNIED TO DELIVERED GAS CYLINDER AT MY HOME ADDRESS, & SO I HAVE TO GO TO TAKE GAS CYLENDER AT THEIR GODOWN WHICH IS FAS AWAY FROM MY HOME.

PLEASE DO NEEDFUL AT YUUR END.
THANKS

ismailrahmani

from Delhi, Delhi

Apr 17, 2010

LPG cylinder of Indane — NOT DELIVERY OF CYLINDER

I have booked LPG Gas Cylinder on 12th APRIL 2010 vide Consumer No 39838 to the dealer M/S POPULAR CHEMIST (REGD.) 2, sunder nagar market, new delhi - 110003 (near zoo) . It is regretted that till 16th April 2010 delivery has not been made inspite of repeated
reminders , they have 3 numbers 24352417, 24359254 and 24358269, all of which are very difficult to get and even when it rarely rings, they do not accept the call. Moreover, delivery man is regularly supplying domestic use cylinders in our area to the restaurants and hotel in our area instead of commercial cylinders. In this context i have made several complaints to the dealer but he told us that the delivery from the company is affected and he is not looking to my request/complaint.
It is therefore requested that you may kindly do the needful

thanking you

ISMAIL RAHMANI
54-a, Street No. 14, Zakir Nagar, Jamia Nagar, New Delhi - 110025
Mobile No. [protected]

virendra kumar

from Kolkata, West Bengal

Apr 20, 2010

Indane Gas Cylinder — NON DELIVERY OF CYLINDER

BOOKED GAS ON TELPHONE ON WITH WAITING NO. 378 DTD 2 APR 2010. THEY HAVE DELIVERED THE WAIT LIST OF 5TH APR 2010. BUT TILL DATE THEY HAVE NOT DELIVERED THE CYLINDER . PL LOOK IN TH MATTER SEE