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IndusInd Bank Complaints & Reviews

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Updated: Dec 10, 2025
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IndusInd Bank reviews & complaints page 109

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R
rajivp84
from Chandigarh, Chandigarh
Sep 11, 2010
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Address: Rajasthan

Dear Sir,
As i was approached by an indusind sales person for opening an account in their bank. he had lot of pressure of doing target so i agreed and gave him cheque of Rs 5000/- but after one month i have not recieved any thing like what is my account number and ATM etc, ammount if Rs 5000/- had been deducted from my parental account. Kindly do the needful and punish these peoples.


Regards
Rajiv Pareek
Jaipur
[protected]
Aug 13, 2020
Complaint marked as Resolved 
An Indusland Bank customer Relation Officer had approched me to open a zero balance account. Happly I have accepted his proposal and given all my documents and deposited 10000rupees. he told me with in two days My account will open. But it almost a week I didnt get my account.

Please do the needfull to open my account
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    G
    gnsrikanth
    from Bhimunipatnam, Andhra Pradesh
    Jul 16, 2010
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    Address: Andhra Pradesh

    Hi, I was approached by some agent in IndusInd bank to open a savings bank account with a minimum balance of Rs.5000. I opened the account.
    But that agent forged my signature on some fuc kin policy and funds were debited from my account for the policy.

    Now this fu ked up bank has no mechanism to tackle fraud.i have called up their customer care center and raised 23 complaints, 2564841 being the latest complaint number. Every time i raise a complaint they send some stupid SMS saying my complaint has been resolved but the policy has not been cancelled.

    I sincerely and honestly request customers to stay away from this bank. It is a den of thieves....Even then if you want to go ahead then god help you. becoz you are trusting your hard earned savings into the hands of thieves and fraudsters if you do business with IndusInd bank.
    Aug 13, 2020
    Complaint marked as Resolved 
    totaally damm true
    Indusind bank also did fraudulent transaction using my credit card and thereafter they never provided assistance There is no ombudsman in indusind bank.
    This bank employs a lot of cheats. My relative opened an account, and deposited Rs.5 lakhs fixed deposit. During her next visit to the bank, some chaps cajoled her to sign some forms which they said was accounts related, but actually were for insurance policies and read this: 3 policies of 20 lakhs each!!! A total of 60 lakhs to be paid as premium over twenty years!! That means she has to pay 3 lakhs each year. This stupid woman believed these charlatans, and signed the form only to discover the entire money had disappeared in less than two years time!!

    RBI Ombudsman has been helpless since the bank "provided all necessary evidence" that she actually signed the necessary forms. So basically she is [censored]ed by the bank by direct fraudent methods. In any other country these cheats would have gone to jail, but not in India. They will continue to defraud other depositors too.
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      Praneta Kansal
      Jul 14, 2010
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      Address: Ghaziabad, Uttar Pradesh

      Hi,

      This is to bring to your notice that I, Praneta Kansal, had opened a saving account( Account No.: 0049-E[protected] with IndusInd bank (Branch:Hapur) on 30th May 2007 with a balance of Rs.2000/-.After which i got transferred and could not continue transactions anymore.. Now after three years when I thought of re continuing with the Bank, I was shocked to know that all my balance has been made to nil. On top of that I have a debit balance now on charge of non maintenance of account which seems absolutely absurd. From being a creditor, they have made me a debtor now.

      Kindly advice me on the matter as I would want my principal money back with interest.

      Thankyou.
      Aug 13, 2020
      Complaint marked as Resolved 
      There is no ombudsman in Indusinbank who can provide you any help. License of Indusind Bank should be cancelled. Indusinbank is fraud bank
      Indusind bank also did fraudulent transaction using my credit card and thereafter they never provided assistance There is no ombudsman in indusind bank.

      Not responding for Noc

      Dear sir I syed zakeer hussain
      From Kurnool( Dist), Andrapradesh .
      No body is responding for my NOC, where iam going to complaint on office staff, my AKK13779H, kindly do needful
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        S
        srinath singh
        from Delhi, Delhi
        Jul 7, 2010
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        Address: Purulia, West Bengal

        Dear Sir,
        Vide Contract No.WARO2421H dt. 24/04/2008 I have purchased a M/Cycle under hypothecation of Indusind Bank, Raghunathpur Br., Purulia(WB) issueing 20 No.s of post dated cheque leaves drawn on State Bank of India, Adra Br., Purulia(WB). All the cheques have been presented and cleared by my banker but Indusind Bank is saying that 2 Nos. of cheques have been returned. I have submitted xerox copy of my bank statement to the financer in the month of Feb.,2010 but till date they are not issuing necessary NOC and the duplicate key of the vehicle.
        Dec 26, 2019
        Complaint marked as Resolved 
        Verified Support
        Nov 25, 2019
        IndusInd Bank Customer Care's response
        Dear Srinath,

        Request you to write to us at [protected]@indusind.com in order to assist you further.

        Thanks,
        Team IndusInd Bank
        i want my NOC.My Name is Praveen Talegaonkar.Mb:-[protected]
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          A
          amit narula
          from New Delhi, Delhi
          Jun 1, 2010
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          Address: Delhi

          Dear Sir,

          Myself Amit Narula, I have an account with IndusInd Bank at Gopaldas bhawan, barakhamba road, Connaught Place branch. My SB a/c no. is 0005-X[protected].

          On 01.06.2010 at 20.52, I made a transaction for withdrawl of Rs.2000 from ICICI Bank ATM at Plot No. 37 & 38, Sec 23 A (ATM ID : S1CW5493) but due to system error, machine didn't withdraw any amount. thus I made another transaction from another machine from same ATM center and money get withdrawl. But when I saw my balance I got to know there is some problem.

          I called the customer care and got to know two important things :-

          1. My account has been debited twice with two transactions of Rs. 2000/-

          2. I got to know that my account has been withdrawl with Rs. 1500/- at 11.30 am on 30.05.2010 through the ATM withdrawl which I never did.

          Kindly help in getting my money back. For safety I have blocked my ATM card.

          Help Me

          Regards

          Amit Narula
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear Amit,

          We are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy, we will extend full co-operation in order to resolve the issue.

          Regards,
          ICICI Bank Customer Service Team.
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            S
            sunilsomani
            from Mumbai, Maharashtra
            Apr 7, 2010
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            Address: Thane, Maharashtra

            Hello Sir/Mad.

            I Sunil S Somani i m complaining for INTIME SPECTRUM RIGISTRY LTD.
            As I already application for duplicate certificate and change of name what ever document company required I have submitted, two year pass, but they not reply again I went there office next on 26/3/2010 and they told me you will be get reply with in ten day again there no response from INTIME SPECTRUM RIGISTRY LTD approach fifteen times i visit there branch office at BHANDUP but they are not responsible sir. So sir i request u help me to get duplicate share certificate and change of name.

            Name:Sunil S Somani.
            FOLIO no.00932826
            WARRANT no.40984
            INDUSIND BANK SHARE
            QUATITYOF NO.100 SHARE


            Thanking You
            Your
            Faithfully
            Sunil Somani
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear sir
            I am a coustmer of induslnd bank of sanjay palace, Agra. My A/C - 0064G59853001, I opened my account on 25-3-10 in bank. i recaved my ATM card & cheque book on 30-3-10, after that i dont recvied my pin no. till now . comfirm in coustmer care n bank not giving me a proper information .soon i dont get the proper information i termenate my account on ur bank
            so kindly take some serious action, n provide me my pin no.ASAP
            Thanking you
            Regards
            Arafaat Ali
            mob- [protected]
            dt-15-4-10
            dear sir/madam,
            i am malik from jadcherlla mandal mahbubnagar district.
            i took bike loan from the respect of indusind bank jadcherlla branch and i completed my all installments without any cheque bounz on befor date of payments. and now i did not get clearance from the finance company, it is too late because it completed 2 months before and our village branch officers also did not give response. so kindly please take action on office of the jadcherlla branch.
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              B
              B. Devendra Babu
              from Delhi, Delhi
              Mar 26, 2010
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              Address: Tamil Nadu

              I had availed home loan with Indusind bank during the year 2005. From then on i was a prompt payer of my EMI's. On 15th March 2010, i had approached the bank to avail a top up loan. To my surprise they said thay cant provide me loan as i defaulted their payments for over 2 yrs and also they charge me bounce charges for the same.
              As Informed by the banker(over Phone) i reularly transfered Rs12200/- every month. But only when i approached for loan they said that my loan amount is 12325/-.
              Isn't this absurd a bank had kept accepting short payments of Rs125/- everymonth. and also charged for the same but had not intimated the customer through any means.
              When asked the banker says that they had called me hundred times. Which i deny, cos even after knowing the amount noone would pay 125/-Rs short and take up hugew charges.

              Mu question to the bank is can they prove with their detaileds telephone statement that they had informed me, or can they prove me if they intimated me through mail.
              I want the charges to be reversed and also compensate me with nominal amount for the mental agony i had gone through
              Aug 14, 2020
              Complaint marked as Resolved 
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                K
                K.Thangavel
                from Bengaluru, Karnataka
                Feb 25, 2010
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                Respected Sirs,

                My Brother Mr. K.Thangavel lives in Pollachi town with PIN code 642 001, Coimbatore District, Tamil Nadu, took an Auto loan from Ashok Leyland finance of Rs. 1000000 in Feb 2006, to buy a Ashok Leyland 10 wheer truck. He agreed to repay the loan in 47 EMIs. Now he has completed all 47 EMIs. .
                Since he completed all his dues related to the loan, he went to Ashok leyland finance branch office in Pollachi town to collect all related documents . But the local officials in the pollachi branch refused to hand over the documents and insisting him to pay Rs 1502 related a pending insurance which he is not aware of. They did not inform anything about this pending money for all these 47 months. Now they asking him to pay this amount with interest for 47 months and also giving bad execuses like the documents got stuck in chennai office etc.

                This is a cheap tactics applied my this finance company to loot an uneducated poor truck owner. My brother pleads that he was not informed about his pending amount by the officials, or the representatives who collects EMIs at any time during last 47 months.

                I request the concerned authorities to take action on this company and also help my brother to collect his documents.

                I have given the details below.

                Loan Account Number : 223
                Branch office Address: Ashok Leyland Finance, Venkatesha Colony, Pollachi
                Truck Number: TN 41 Q, 1177


                Thanks

                Regards,
                Mohan
                Aug 14, 2020
                Complaint marked as Resolved 
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                  R
                  Raghav Arora
                  Feb 24, 2010
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                  I had a car loan with indusind bank nearly 4 years back. I had cleared all the installments and now i am living in abroad from 2 years. Now they are coming at my parental house and asking about 90,000. I did not take NOC because I left the country in urgency. From last two years no body had come to my place no legal notice come but now they are giving us harrasment.When I called them they talked to me very rudely and scolding my parents. Now tell me what i can do and give my NOC and dont disturb my family. I asked them to give the statemnt of 90,000 but they are not ready to listen.they are trying to harass my family and i requested them to send all the detais on my mail and I will clear as soon a possible but according to me they are just trying to make money.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    R
                    ritesh jain
                    from Chennai, Tamil Nadu
                    Feb 20, 2010
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                    various issues

                    1-i have availed home loan of rs 625000 .my hl contractno is RUU0001M.
                    2-i am having sufficient amount in my hdfc a/c but indsuind bank
                    has charged interest and penalties. sir 3-i had given 36 cheques of rs 5826 in favour of indusind of dated 7th of every month for installments of hl.but bank is not presenting the cheques on 7th of every month and charging interests...
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                    V
                    V.Krishnan Nair
                    Feb 20, 2010
                    Resolved
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                    Dear Sir,
                    I Mr. V.Krishnan Nair, Pulliyil Vadakkathil, Malamel Bhagam, Kareelakulangara P.O Kayamkulam, take one Hero Honda Pleasure Vehicle on April 2008 from Powercity Motors Kayamkulam through Ashok Leyland Finance Comapny. I have paid all the instalments of Rs.1700/- month, Completed the Dues in 07/12/2009, and I got the Original R.C book after the completion of my instalments. But i will not get the spare key from the office. I enquired with your counter staff in powercity motors in kayamkulam and they are telling at the time of sending the original from the branches to Headoffice they splited the key and invoice. So this kind of problems occures. I kindly request you please find out the original key of my vehicle and send the same to your kayamkulam office and informed to me through my mail or through phone.
                    For your information ;
                    My Contact Number
                    Home :[protected]
                    Mobile : [protected]
                    My. Vehicle no. KL29A2361
                    R.C Book No. ESY02318/H
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Hero Honda Pleasure — For Original Key

                    Dear Sir,
                    I Mr. V.Krishnan Nair, Pulliyil Vadakkathil, Malamel Bhagam, Kareelakulangara P.O Kayamkulam, take one Hero Honda Pleasure Vehicle on April 2008 from Powercity Motors Kayamkulam through Ashok Leyland Finance Comapny. I have paid all the instalments of Rs.1700/- month, Completed the Dues in 07/12/2009, and I got the Original R.C book after the completion of my instalments. But i will not get the spare key from the office. I enquired with your counter staff in powercity motors in kayamkulam and they are telling at the time of sending the original from the branches to Headoffice they splited the key and invoice. So this kind of problems occures. I kindly request you please find out the original key of my vehicle and send the same to your kayamkulam office and informed to me through my mail or through phone.
                    For your information ;
                    My Contact Number
                    Home :[protected]
                    Mobile : [protected]
                    My. Vehicle no. KL29A2361
                    R.C Book No. ESY02318/H
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                      S
                      Shubham Enterprise
                      from Mumbai, Maharashtra
                      Jan 29, 2010
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                      Excess Deduction Of Charges

                      Respected Sir/Madam,

                      We have made the L/C Discounting with IndusInd Bank,
                      Address : Branchworld Business, M.G. Road,Nr. Parimal Garden Ellisbridge, Ahmedabad.
                      Regarding the charges to be levied, the Business Head of the Bank has given us in the writting. But opposite to thet they have charged excess amont of Rs.12487/-.
                      We have been continously requesting the Bank personnals to reverse the charges from...
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                      H
                      Harsh Vardhan
                      from Parli Vaijnath, Maharashtra
                      Jan 27, 2010
                      Resolved
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                      Dear Sir/Ma'am,



                      I was take a car loan of Rs.369000 from Induslind Bank, Jaipur on 12th Oct' 09 on the same they was charged Rs.3100 as Loan Insurance (GPA) Premium but uptill now i have not received any GPA Policy or any Loan Repayment Shedule or Welcome Letter, we have contact several times to bank official and DSA agents but they are not giving satisfactory answer so kindly do some thing against them.


                      My Loan Account details are as follows :-


                      Customer Code - RJRJ4650
                      Contract No. - RJAA09479
                      Customer Name - Durgesh Kanwar Bhandarez



                      Thanks & Regards



                      Durgesh Kanwar

                      +91 [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Loan or Credit Card — documents are not safe with Agents

                      Dear All,

                      Pl note that when friendly banks like ICICI and others offer their DSA (Direct Service Agents ) to collect your documents from home or office; you can get all your privacy details getting xerox, before your papers land up in the bank.

                      Typically, this is more dangerous than your net banking account hacked by internet .
                      Your loan document has all the contents which can be used by anyone to take loan in your name by forging details.
                      He gets your income, office address, Photo Id, signatures, blank cheque to confirm the MICR code, fathers name, permanent address, Date of Birth, wife's details, your education background, policy details, property info ( if part of the mortgage ).

                      This info is sufficient for any new frauds. Please refrain from submitting the documents via home collection delivery boys. Though all of them may not do this.
                      Likelyhood of members doing this .. is quite high..

                      Submit all such papers on third party transfer requests, netbanking requests should be submitted in person at the branch by you.

                      Our nationalised banks are better that way, since they do not have agent based operations.

                      I fail to understand why the Airtel collection agent should insist the back side ( reverse side ) xerox of Credit card. The cvv number, can be used by anyone to shop in the internet.

                      A friend of mine received the bills for airlines ticket to Malaysia, which he never travelled to, after he had a dinner at some hotel and swiped his card for payments.

                      Using a blade scratch off 'cvv' number after remembering it . OR
                      do the registration at VISA or Master Card site for BVB ( another 4 digit OAC number type pin issue, every time your card is used by anyone anywhere across the world - real or fake ).

                      Happy New year 2009
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                        S
                        sandip shah
                        from Mumbai, Maharashtra
                        Jan 15, 2010
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                        To,

                        INDUSIND BANK

                        Lamington Road,

                        Mumbai.



                        REMINDER NO 1





                        REF : A/C NO : [protected]

                        SUB : ISSUE OF NEW PASS BOOK.





                        Dear Sir,



                        I had send you a letter Dated : 9th November 2009 for a issue of new Passbook, but I have not received the New Passbook uptill date, instead I have been told to write a letter again & again every month for issue of my Bank Statement.



                        I fail to understand why a letter has to be written for getting my Bank Statement. . As per RBI guidelines your bank should issue a new Pass Book to all its Saving A/c customers. Please clarify with RBI or check the RBI Bank Site for a proper understanding. All International & National banks in India follow these rules promptly, then what is the hesitation with your bank please clarify.



                        This is not the way you harass your customers for a bank Statement.



                        Please issue a new Pass Book containing entries from Dated : 1st April 2009 till current date with immediate effect.



                        Thanking you,







                        SANDIP R. SHAH
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          K
                          keyur gandhi
                          from Ahmedabad, Gujarat
                          Dec 21, 2009
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                          Dear Sir/Mam,

                          As per the norms published by the government that any debit card holder can use an ATM machine of all the banks. I had an debit card of Bank of Baroda and went to withdraw money from the ATM centre of INDUSLND bank. When I inserted the card in the ATM machine,their system crashed and it got trapped, as a result of which my debit card was captured by the bank and the bank ultimately destroyed the same.
                          I also have a certificate issued by the INDUSLND bank that the captured card of mine is destroyed by them as per their process.
                          I am a student and am facing a lot of trouble due to this incident.
                          I request you to kindly help me out to get the solution to this problem.

                          Regards,
                          Keyur gandhi.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            mahe_mamama2
                            from Hyderabad, Telangana
                            Dec 20, 2009
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                            My name is H.Mahender I have taken a Car Loan At Indusind bank , EMI paying Intime but I have recived call from Customer care " U r Cheque has bounced , Pay EMI + Cheuqe Bounce Charges (Rs.550/-), Then I have checked the my bank account ECS has bounced ( Every time On average 8th of every month ECS clearing) then I visted to Bank Branch to Pay emi amount he has taken He telling should pay with Bounce charges I have not enough amount
                            Kindly looking this matter
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              S
                              Syed
                              from Chennai, Tamil Nadu
                              Dec 16, 2009
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                              Dear Mr Haresh

                              I had taken a 2 wheeler loan with Ashok Leyland in 2004 with a tenor of 3 years. (Loan A/c No TCC14928H).I have issued them 12 cheque leaves and have been paying thru cash once the cheques got exhausted.
                              This was happening regularly till the merger happened with Indus Ind bank.

                              After the merge happened, I had to follow up with the collection guys every month to make the payment. Some times they come once in 2 months and take the money from my mother. (I was not in India during this time in 2005 to 2008).They have stopped doing this at one point of time and we have had other priorities.
                              Now that when I checked my papers there is a hypothecation for which I require a NOC from Indus Ind.

                              I have contacted the branch & got this Number 28346331.From this number I have been redirected to these numbers, 28220056, and 28220041.And again from these numbers I have been redirected to 64999223.There I could talk Mr Jalal and one named Aruna.

                              I had explained them everything and was shocked by their reply that the amount I have to pay is 7500 out of which 5500 is interest. (Last month was not received/paid).
                              Actually money is not an issue. The most worrying factor is the way they had reacted to me. I had expressed my concern for paying the entire amount as I firmly believe it is not my fault alone. I had told them that I am open to make a payment with the outstanding amount along with a nominal interest amount. I have been requesting them to reduce the interest amount so that I can make a payment immediately and remove the hypothecation. For that they have behaved so badly and threatening me that they will add my name in the CIBIL.

                              Jalal was quoting “We have already added to CIBIL, You do what ever you want to do “.Aruna was telling me “You better do not pay Just leave like this”.
                              ” You would have come to us if the original papers are not with you. We have given you the papers and that is why you have not come to us”. Then all of a sudden she had disconnected the call.

                              Mr Haresh

                              • Is this the way you treat the customers?
                              • Is this the way to misuse the CIBIL?
                              • Is this the way to resolve an issue?
                              • Do you want the organization to write off some money for the sake of some individual’s ego?
                              • Are not your colleagues threatening customers quoting CIBIL’s name?


                              Please clarify why the last month EMI alone was not followed up. I have been hearing many such cases that the last month EMI s mishandled since the financiers/companies are supposed to give a NOC which they do not like to.

                              It opens up another question as well which is “ If the EMI out standing amount had been more than 10000 , would Indus Ind keep quite like this( Blaming me for not to follow uop)”.


                              Kindly advice if you happened to be the right person to address this or please route to the concerned authority.

                              Dear CIBIL

                              Please make a note of such incidents as the service created to serve people of this nation should not be misused.
                              I believe there are already nine complaints registered against Indus Ind for the same reason.( that is last month EMI not handled properly to avoid giving NOC)

                              Regards
                              Syed N
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              HI my name is nuvulla ramesh i did nt recived NOC ORGINAL LETTER .my vechile no is ap10aj5171 it passion plus 2006 modle .

                              Credit Card

                              Credit Card (International) and allied services of Indusind Bank of Mr. Joginder V Batra & Mrs. Manju J Batra.
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                                A
                                Abhishek Raval
                                from Pune, Maharashtra
                                Nov 9, 2009
                                Resolved
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                                Dear Sir

                                Recentally i have applied for home loan from CITI bank, where bank has rejected my loan stating that i have centain due/defaults of credit card or any other personal loan.

                                I would like ti say that i do have some credit cards, which i have taken 2 yrs back but i had never swipe them at all & i am not receving any dues bill from any credit card company.

                                I had personal loan in HSBC from May 07,which i had closed in last may 08 & also holding loan closer paper. I had never return any EMI of HSBC bank. i had requested HSBC bank to issue me clean EMI payment certificate but till date i have not received any correspondent from bank.

                                Further to inform you that i do hold personal loan from CITI bank & HDFC bank from 2008 & all EMI of this loan is duely paid by me.

                                I would like to know that where is my any credit default reported in CBIL & which bank has made me defaulter

                                Kindly Look into matter
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  A
                                  abhi007_1980
                                  from Nagpur, Maharashtra
                                  Oct 1, 2009
                                  Resolved
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                                  i am a businessman having a saving account in indusind bank, mansa-151505 (Punjab). Last year the manager of the bank got signed some papers from me. After one month when my account was debited with Rs. 2000/- then I contact with the bank. They told me that you have opted a HSBC sip. I didn't bother. But now after completion of sip (12 months), three months have passed but my sip has not been redeemed despite my several requests. I have not received my sip statement even once in a period of one year. I have given them a written application and copy of my PAN card and told them my PAN on telephone, but all in vain.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Following two TDR were issued on the same date and amount but with different maturity value.

                                  Deal reference No. TDR – KORAI95778003 dated 15/05/2009 and
                                  Deal reference No. TDR – KORAI95778004 dated 15/05/2009

                                  Customer I95778 KOR

                                  Scheme Term deposit – Domestic

                                  Maturity date 15/05/2010

                                  FD value Rs 30409.70

                                  Maturity Value Rs 32916.43 and Rs 32842.48

                                  Name: Anju Khuteta and Rajkumar Khuteta

                                  Both FD’s have been further renewed on 05/02/2011 having reference TDR – KORAI95778001 and KORAI95778005 with different amount.

                                  I approached to Kota Branch 4-5 times but no positive response was received. Finally, I was conveyed that this correction has to be taken by our Mumbai office.

                                  In view of above, Kindly look into the matter and forward the TDR with correct value with the compensation of our time and mental stress on the following address:

                                  Your prompt action and reply in the matter is solicited.

                                  Thanks

                                  ANJU KHUNTETA
                                  RAJ KUMAR KHUNTETA
                                  203, AAKANSHA APARTMENT,
                                  94, VALLABH BARI,
                                  KOTA – 324007
                                  (M) [protected]
                                  Respected Sir,

                                  I am Mr. oh dong Jae I opened an account in Indus ind bank Sec-18, noida. For the better relationship, the bank person Mr. Rahul ji & Mr. Pawan (Invest Management) provide me a policy even without providing me a information, so that I said that I will deposit some amount of money in the bank only for 5 years ( similar like sundaram fund, I told vikram chopra ) but the Mr. Rahul and Mr. Pawan provide a Aviva life insurance policy only for their benefits even they did not intimate me that we are going to give u that policy after some days I receive the policy by post even though they signature on policy paper as saying that this is bank documents . I received policy on 5th of Dec 2011. Through post in my house. I found the validity to cancel the policy was within 15days only (after receiving trough post). when I went to bank and I informed them that i want to cancel the policy on 19th dec-2011 or before (by phone to Rahul ), Bank people should inform me of dead line of cancellation and he should support me how to cancel it. But they did not provide me proper information about the cancelation even though i have time to cancel the policy It means bank people knew that it is impossible to cancel the policy if lingering one or two days more due to over validity date.

                                  After that i went to the bank for discussion regarding the cancelation of the policy, i discuss this matter with (one manager Mr. Rahul Singh & another bank person ) so that the manger told me that you will get your money return( as in DD), for that i left the policy in the meeting room and when i told them that i left the policy for taking my money back they said to me that we do not have policy .

                                  i just want to intimate you that as i am a Korean citizen i cannot expect that a good brand name bank employees can do such type of things which they had done with me . For your knowledge i closed my account with your bank and hopefully will not do any further relationship with you. Neither gives recommendation to any other people.



                                  Thanking you for such a nice behavior with a customer.


                                  Dong Jae Oh
                                  Indusind bank also did fraudulent transaction using my credit card and thereafter they never provided assistance There is no ombudsman in indusind bank.
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                                    S
                                    Sachidhanandan
                                    from Delhi, Delhi
                                    Aug 30, 2009
                                    Resolved
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                                    I was making the transaction from IndusInd Bank ATM Located at Velachery, Chennai. The ATM Power is gone due to their fault and my card is locked in it. I called their customer care saying the thing, I added there is no money with me other than this. They said you are SBI customer how come we can help you? and got angry on me. I need to go to my native ( ie Calicut) to get it back no other option. I went to Chennai for searching job and I dont know more peoples there. I borrowed money from friends like me who is finding difficulty to earn a living.

                                    From SBI Calicut I was asked to block the card and take a new card for a sum of Rs.200

                                    So friends my kind advice dont ever use an ATM where the card will go inside even if you are their customer other wise be ready to walk behind it.

                                    Thank You
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Indusind Bank — atm transanction

                                    I withdrawed 3000 rs. from indusind bank atm by my pnb debit card on dated 23/06/2009, but could not recieve 3000.rs due to atm machine fault, but transanction showed.I launched complain regarding this to pnb customer care dated 29/06/2009 my complain no. is 17300336, but the above mention amount is not credited in my account yet.my accout no is [protected].so kindly take any action about this as soon as.
                                    hi,
                                    i am ROHIT SINHA (A/C NO.-0036-Q[protected] in noida branch of indusind bank. Last to last month i was in guwhati for official purpose,On 16-1-10, i withdrawn an amount of Rs 5000 from sbi atm guwhati,then i rushed out to catch the train for delhi, but through sms alert i came to know that i had withdrawn another Rs 10000 from atm which was very shocking for me ,,because i did'nt,However i haven't given my debit card & pin code to anybody,it was with me only. Even though i haven't tried to withdraw that 10000 rs. This is not a small amount that i have lost,this is my hard earned money.Please make an enquiry for this case so that i can get my 10000 rs back.
                                    so,i request you to take the case seriously,as i am getting negative response from bank side again & again. They are saying that transaction of 10000rs is done by me & transaction is successful,which is wrong.I have also submitted the complaint application to my branch. Customer care is also unable to help me, giving an excuse that this transaction has done by me only. I am very annoyed with this , so please help me.

                                    --
                                    ROHIT SINHA
                                    +91-[protected]
                                    a/c no.-0036-Q[protected]
                                    you are being fooled by the customer service exe, the card got stuck in the ATM machine & the same had been captured by the Indusind employee while putting cash, so u could have gone next day, with a request application approved from any SBI manager 7 u could have collected the card,

                                    This is not a issue
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